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Salestools

By Salestools

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4.3 out of 5 stars

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Salestools Reviews & Product Details

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Salestools Reviews (20)

Reviews

Salestools Reviews (20)

4.3
20 reviews

Pros & Cons

Generated from real user reviews
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Stephen G.
SG
CEO
Small-Business (50 or fewer emp.)
"Frustrated, won't give refund. Can't cancel. Won't talk to us"
What do you like best about Salestools?

It had a good review and SHOULD have been good, but nothing worked Review collected by and hosted on G2.com.

What do you dislike about Salestools?

I can't explain how frustrating and let down we feel. We paid for 3 months up front, as we saw some good reviews for the service. We have never been able to use the platform due to bugs and onboarding calls that went wrong.

We eventually asked for a refund due to being unable to use the service, and the company has refused to talk to us. They won't issue a refund and have now taken a SECOND payment!

We are unable to cancel our subscription on their web app because it's buggy and won't let us.

So we are now trapped, with a company that won't speak to us and refuses to give us a refund. We are now looking to take legal action before they take yet ANOTHER payment. Review collected by and hosted on G2.com.

Verified User in Computer Software
IC
Mid-Market (51-1000 emp.)
"AI SDR's"
What do you like best about Salestools?

They thought very well how to help the contributor /the user and do sales in a more digital way. Review collected by and hosted on G2.com.

What do you dislike about Salestools?

We wanted a tool that replaced the SDR team ( our CFO wanted it mostly) soon after we realised we will keep both the existend team and the digital team. Review collected by and hosted on G2.com.

Ufuk E.
UE
Small-Business (50 or fewer emp.)
"Can not cancel subscription, keep getting billed and drawn money from credit card"
What do you like best about Salestools?

Nothing much. We ran a free trial, but can't cancel subscirption now. They forced us to enter a credit card to run free trial, we didn't like it. We want to cancel but we can't. And they get payments for months still. Review collected by and hosted on G2.com.

What do you dislike about Salestools?

They don't have a cancel option on their panel. They ask you to send an email to them. We sent multiple emails 3 months ago. No reply. They keep getting payment from our credit card that we were forced to save for free trial.

And I tried sending a message from their panel to the same email, their send message form won't work.

I don't care if their system works or if their product is good or not. If you can't cancel subscirption, it's a trap/scam mentality no matter what they offer until you cancel. Beware of the free trial / credit card necessity. Review collected by and hosted on G2.com.

Ivan X.
IX
Head of Remote
Small-Business (50 or fewer emp.)
"If you're in B2B this is a must"
What do you like best about Salestools?

We use Google Analytics in order to better understand the behavior of visitors to our website. ExactVisitor tells us who they are. It gives actual value in that it shows us the companies visiting us, while finding real leads more easily. Review collected by and hosted on G2.com.

What do you dislike about Salestools?

There were definitely a few moments of frustration with the implementation, but the ability to get quick support from the team made up for it. It's amazing having access to help from people who will run through trouble shooting whenever necessary. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business (50 or fewer emp.)
"Pretty robust but UI/UX can be better"
What do you like best about Salestools?

It is able to sync your emails and interactions so that you only have a single source of truth.. like a mini CRM. Constant updates are being rolled out and it's quite easy to use. And I particularly like their manual prospecting feature, which allows hyper personalization at scale. Review collected by and hosted on G2.com.

What do you dislike about Salestools?

Support is not readily available and there's quite a bit of waiting time. And I don't know for sure but I don't think all support tickets are replied to. At least, that's the case in my experience.

Plus, even when support replies, they aren't particularly helpful sometimes and there can be a lot of to and fro before a problem is resolved. Often, when support doesn't have an answer, they just stop replying and leave you hanging.

Would also be nice if they create a more detailed knowledge base so that it's easier to self-help.

The UI doesn't look that great and it can be slow at times. Other than that, it's a pretty good app Review collected by and hosted on G2.com.

João Pedro A.
JA
Marketing Operations Specialist
Small-Business (50 or fewer emp.)
"The perfect tool for lead finding and enrichment"
What do you like best about Salestools?

I did used Saleshub for a few time and it was a great tool for lead finding and enrichment. My team used it connected with zoho and it was just perfect sending all the leads to the system. Review collected by and hosted on G2.com.

What do you dislike about Salestools?

It can be a little slow sometimes when you do broad searches but it's understandable since its a big database to search. the rest of it it's perfect nothing to point. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market (51-1000 emp.)
"recommend sales hub"
What do you like best about Salestools?

great tool for tracking opportunities, leads, customers as well as emails, notes, calls, etc. the Deal/contract creation and management is user friendly. I really appreciate the ability to push tasks to myself and the integration with gmail! Review collected by and hosted on G2.com.

What do you dislike about Salestools?

the manual process of telling it not to track any personal emails into the CRM. Review collected by and hosted on G2.com.

Shivam V.
SV
Security Engineer
Mid-Market (51-1000 emp.)
"My Honest Review For the product"
What do you like best about Salestools?

There is so much about this product that comes to my mind, but I like to say its GUI is very user friendly; my team loves it very much Review collected by and hosted on G2.com.

What do you dislike about Salestools?

Sometimes it does gives false positives when try to search some customers Review collected by and hosted on G2.com.

Samuel L.
SL
Founder
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"A good software that seems to be getting better"
What do you like best about Salestools?

I've been using this software now for a couple of months, and while it is early days still on its development. They definitely seem to be improving quickly. So far I've been able to identify a few key leads & behavior supporting my ABM strategy.

Also, this is the most affordable personalization software I've been able to find. Now we can customize our content specifically to the visitor's technology which helps a ton in categorizing ourselves as specialists in that area. Review collected by and hosted on G2.com.

What do you dislike about Salestools?

Some of the menus were a bit unintuitive, for example, the settings & subscriptions are twice in the menus so it took a bit of clicking around to get to understand the software.

I didn't figure out how the integrations work yet. I think that could have been better outlined & more intuitive. Review collected by and hosted on G2.com.

Verified User in Computer Software
CC
Small-Business (50 or fewer emp.)
"Great sales platform"
What do you like best about Salestools?

the connection to your clients its great. Review collected by and hosted on G2.com.

What do you dislike about Salestools?

the time to deploy the app. Its really hard to start using it Review collected by and hosted on G2.com.

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1 Users and Visitors Per Month
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