# Salestools Reviews **Vendor:** Salestools **Category:** [Visitor Identification Software](https://www.g2.com/categories/visitor-identification) **Average Rating:** 4.3/5.0 **Total Reviews:** 20 ## About Salestools Salestools.io build the world's first AI SDR's and AI Sales agents, pioneered since 2018. Unlike traditional sales intelligence tools, our AI-driven solution operates independently owning the data layer to execute end-to-end prospecting, outreach, and engagement at unprecedented scale. Salestools.io AI SDR's work autonomously to target, prospect, reply 24/7, handle objections and build personalised outreach by Email and LinkedIn. It creates personalized, unique, and relevant emails for each prospect and LinkedIn messages on behalf of every sales representatives, and none will know. It uses Social Selling engagement mechanism crafting comments on autopilot or co-pilot and 87% connection request rate is guaranteed. Forget lead forms - Salestools empowers you to identify and engage every anonymous website visitor, even those who don't leave their information. By seamlessly integrating ExactVisitor.com, we reveal the true identities behind your website traffic. No more guessing games. Now you can pinpoint the exact decision-makers visiting your site and immediately add them to highly personalized outreach campaigns. Our AI-powered systems craft custom connection requests and messaging that captivates each prospect, driving engagement and new pipeline. ## Salestools Pros & Cons **What users like:** - Users value the **effective digital sales support** provided by Salestools, enhancing their overall experience and contributions. (1 reviews) - Users commend Salestools for its **effective digital sales solutions** that significantly enhance the contributor's experience. (1 reviews) - Users commend the **thoughtful design** of Salestools, enhancing digital sales and supporting contributor effectiveness. (1 reviews) - Users appreciate how Salestools provides **effective digital sales support** that enhances their selling experience and user engagement. (1 reviews) **What users dislike:** - Users find Salestools **not user-friendly** , struggling with bugs and an impossible cancellation process. (2 reviews) - Users report significant **payment issues** with Salestools, struggling to cancel subscriptions and receive refunds amidst poor communication. (2 reviews) - Users express frustration with **poor customer support** , feeling trapped by unresponsive service and subscription issues. (2 reviews) - Users are frustrated with **subscription issues** , facing difficulties canceling and getting refunds from Salestools. (2 reviews) - Users express deep frustration over persistent **bug issues** , hindering usage and leading to unresolved refund requests. (1 reviews) - Delays (1 reviews) - Difficulty (1 reviews) - Users highlight the **email errors** that hinder subscription cancellation, making it difficult to stop unwanted payments. (1 reviews) - Users are frustrated by the **lack of email support for cancellation** , leading to ongoing unauthorized charges and dissatisfaction. (1 reviews) - Users are frustrated by the **lack of an easy cancellation option** , leading to unwanted charges and poor support. (1 reviews) ## Salestools Reviews ### 1. Frustrated, won't give refund. Can't cancel. Won't talk to us **Rating:** 0.0/5.0 stars **Reviewed by:** Stephen G. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Salestools?** It had a good review and SHOULD have been good, but nothing worked **What do you dislike about Salestools?** I can't explain how frustrating and let down we feel. We paid for 3 months up front, as we saw some good reviews for the service. We have never been able to use the platform due to bugs and onboarding calls that went wrong. We eventually asked for a refund due to being unable to use the service, and the company has refused to talk to us. They won't issue a refund and have now taken a SECOND payment! We are unable to cancel our subscription on their web app because it's buggy and won't let us. So we are now trapped, with a company that won't speak to us and refuses to give us a refund. We are now looking to take legal action before they take yet ANOTHER payment. **What problems is Salestools solving and how is that benefiting you?** No comment ### 2. AI SDR's **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** October 29, 2024 **What do you like best about Salestools?** They thought very well how to help the contributor /the user and do sales in a more digital way. **What do you dislike about Salestools?** We wanted a tool that replaced the SDR team ( our CFO wanted it mostly) soon after we realised we will keep both the existend team and the digital team. **What problems is Salestools solving and how is that benefiting you?** We urgently needed a AI tool that could guide our SDR's and AE do sales in a faster, scalalble way. We needed to be able to sedn personalised and well writen emails, and +19 follwoups, and reply around the clock, basically when a prospect replies to our email or Linkedin outreach the Salestools AI SDR will handele the reply, answering objections, send colateral or proper information about out product( that we take often forgranted ) , send our Calendly link and book a demo. We've seen a major increase in response rate alomost 38% from decision makers, that is because the AI SDR's engages on Linkeidn whenever they post something and reach out next with infomation or questions about that post. ### 3. Can not cancel subscription, keep getting billed and drawn money from credit card **Rating:** 0.0/5.0 stars **Reviewed by:** Ufuk E. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2024 **What do you like best about Salestools?** Nothing much. We ran a free trial, but can't cancel subscirption now. They forced us to enter a credit card to run free trial, we didn't like it. We want to cancel but we can't. And they get payments for months still. **What do you dislike about Salestools?** They don't have a cancel option on their panel. They ask you to send an email to them. We sent multiple emails 3 months ago. No reply. They keep getting payment from our credit card that we were forced to save for free trial. And I tried sending a message from their panel to the same email, their send message form won't work. I don't care if their system works or if their product is good or not. If you can't cancel subscirption, it's a trap/scam mentality no matter what they offer until you cancel. Beware of the free trial / credit card necessity. **What problems is Salestools solving and how is that benefiting you?** Lead management ### 4. If you're in B2B this is a must **Rating:** 4.5/5.0 stars **Reviewed by:** Ivan X. | Head of Remote, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2022 **What do you like best about Salestools?** We use Google Analytics in order to better understand the behavior of visitors to our website. ExactVisitor tells us who they are. It gives actual value in that it shows us the companies visiting us, while finding real leads more easily. **What do you dislike about Salestools?** There were definitely a few moments of frustration with the implementation, but the ability to get quick support from the team made up for it. It's amazing having access to help from people who will run through trouble shooting whenever necessary. **What problems is Salestools solving and how is that benefiting you?** It's vital for companies to know Exactly (pun intended:) who they are doing business with. One way Non-Execs can help is by making sure that the company has all of its ducks in a row when it comes down to understanding what sort of people (customers, vendors, etc.) they're trying to serve. ### 5. Pretty robust but UI/UX can be better **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2022 **What do you like best about Salestools?** It is able to sync your emails and interactions so that you only have a single source of truth.. like a mini CRM. Constant updates are being rolled out and it's quite easy to use. And I particularly like their manual prospecting feature, which allows hyper personalization at scale. **What do you dislike about Salestools?** Support is not readily available and there's quite a bit of waiting time. And I don't know for sure but I don't think all support tickets are replied to. At least, that's the case in my experience. Plus, even when support replies, they aren't particularly helpful sometimes and there can be a lot of to and fro before a problem is resolved. Often, when support doesn't have an answer, they just stop replying and leave you hanging. Would also be nice if they create a more detailed knowledge base so that it's easier to self-help. The UI doesn't look that great and it can be slow at times. Other than that, it's a pretty good app **Recommendations to others considering Salestools:** Give it a trial and compare it to other options like Lemlist, Reply.io or Uptics before deciding. And if you are someone who is not very tech savvy or need a lot of hand-holding, just be mentally prepared that they don't necessarily have the best support. **What problems is Salestools solving and how is that benefiting you?** outreach and prospecting. it has made things easier but... I did have a warning on my Linkedin account after I started using Saleshub. Gave me quite a scare even though I was sending within the recommended Linkedin limits. Other than that, the software itself is quite well thought out ### 6. The perfect tool for lead finding and enrichment **Rating:** 4.5/5.0 stars **Reviewed by:** João Pedro A. | Marketing Operations Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2022 **What do you like best about Salestools?** I did used Saleshub for a few time and it was a great tool for lead finding and enrichment. My team used it connected with zoho and it was just perfect sending all the leads to the system. **What do you dislike about Salestools?** It can be a little slow sometimes when you do broad searches but it's understandable since its a big database to search. the rest of it it's perfect nothing to point. **What problems is Salestools solving and how is that benefiting you?** Lead enrichment and lead finding for my sdr team. since we were a small company a tool like this really helped a lot our small sdr team in order to spend less time searching leads ### 7. recommend sales hub **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2022 **What do you like best about Salestools?** great tool for tracking opportunities, leads, customers as well as emails, notes, calls, etc. the Deal/contract creation and management is user friendly. I really appreciate the ability to push tasks to myself and the integration with gmail! **What do you dislike about Salestools?** the manual process of telling it not to track any personal emails into the CRM. **What problems is Salestools solving and how is that benefiting you?** I am best able to track my opportunities and deals and the progress I am making in closing them. ### 8. My Honest Review For the product **Rating:** 4.5/5.0 stars **Reviewed by:** Shivam V. | Security Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2022 **What do you like best about Salestools?** There is so much about this product that comes to my mind, but I like to say its GUI is very user friendly; my team loves it very much **What do you dislike about Salestools?** Sometimes it does gives false positives when try to search some customers **What problems is Salestools solving and how is that benefiting you?** Currently, me and my Team are working on creating and promoting our newly founded business and generating marketing campaigns ### 9. A good software that seems to be getting better **Rating:** 5.0/5.0 stars **Reviewed by:** Samuel L. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2021 **What do you like best about Salestools?** I've been using this software now for a couple of months, and while it is early days still on its development. They definitely seem to be improving quickly. So far I've been able to identify a few key leads & behavior supporting my ABM strategy. Also, this is the most affordable personalization software I've been able to find. Now we can customize our content specifically to the visitor's technology which helps a ton in categorizing ourselves as specialists in that area. **What do you dislike about Salestools?** Some of the menus were a bit unintuitive, for example, the settings & subscriptions are twice in the menus so it took a bit of clicking around to get to understand the software. I didn't figure out how the integrations work yet. I think that could have been better outlined & more intuitive. **What problems is Salestools solving and how is that benefiting you?** We work on attracting big accounts doing a fair bit of outbound, so helping to understand when that account is hot is a big help. Often on outreach, you don't know the engagement level so this is one of the tools that helps us understand where we stand with the account (Are they even looking at our site?) ### 10. Great sales platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2022 **What do you like best about Salestools?** the connection to your clients its great. **What do you dislike about Salestools?** the time to deploy the app. Its really hard to start using it **Recommendations to others considering Salestools:** at least try it, it will show you a lot of great results **What problems is Salestools solving and how is that benefiting you?** the time we reduce searching for our clients ### 11. Just the tonic we needed **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2021 **What do you like best about Salestools?** Been kickfire users for some time, a mature product that works well but comes at a price. Overjoyed to see exactvisitor, wanted to see how it measured up to kickfire. For us works like a dream, generating great quality lead data on auto-pilot for easy follow up, great insights into what & why features interested them as we know what they looked at and for how long, a few leading questions and we can go straight into needs-based selling. The website personalisation will simplify things, were using Hubspot, then move to if-so.com but can be clunky to use, the ease of using personalisation integrated with exactvisitor I think will make in page personalisation a breeze. Ability to set up sub-brands is also great, as we own and operate 4 and can share and change the lead allocation across each according to marketing campaigns and response within a single account. **What do you dislike about Salestools?** Wish we could have access to personalisation with Wordpress plugin right now, but its not due for official release for another few weeks - bring it on, can't wait! **What problems is Salestools solving and how is that benefiting you?** Lead generation, custom insights, needs-based selling, content personalisation ### 12. Knowing who is truly on our website is a real game changer **Rating:** 5.0/5.0 stars **Reviewed by:** Kate O. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2021 **What do you like best about Salestools?** Knowing the real visitor by email and not just the company is truly a unique experience, feels like the first time i ordered an Uber. It totally changed the relation between marketing and sales and sales finally get real leads that are ready to buy! We call them Exact Qualified Leads (EQL) internally. Also their company tracking is better than Leadfeeder which we used before. **What do you dislike about Salestools?** They are a bit pricey, but worth it when we compare to paid ads or cost of cold outbound. **Recommendations to others considering Salestools:** I thought it was not possible to get Real Visitor, but just the Company... ExactVisitor is solving that. **What problems is Salestools solving and how is that benefiting you?** Identifying people who doesnt convert on our website. ### 13. Most valuable information a business owner can get. Exact Visitor makes this feasible. **Rating:** 5.0/5.0 stars **Reviewed by:** Lefteris C. | President Of The House, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2021 **What do you like best about Salestools?** Now I get insights and understand the type of businesses looking after for services effectively I adjusting my development towards new clients and their needs. **What do you dislike about Salestools?** The product scope is very clear , nothing to dislike. **Recommendations to others considering Salestools:** It is a good opportunity to grab their lifetime deal while it lasts. **What problems is Salestools solving and how is that benefiting you?** Now I know my visitors better, and also know if a competitor is looking my offerings. ### 14. Very useful for identifying top industries for marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** February 11, 2021 **What do you like best about Salestools?** It gives a many results and the UI is easy to use. **What do you dislike about Salestools?** It doesn't identify all user companies, but I guess that's because some are only identified as ISPs, so are filtered out of the results. **What problems is Salestools solving and how is that benefiting you?** It shows me which industries are interested in my products, which in turn enables me to tweak my marketing efforts. ### 15. Helping our Growth teams reach more leads globally **Rating:** 5.0/5.0 stars **Reviewed by:** Malvin F. | Marketing Director, Financial Services, Enterprise (> 1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Salestools?** What i really like about Exact Visitor is the ability to learn more about the visitors that yet are to create an acocunt. Exact Visitor provides that depth into whom they are and how to contact them for our business team. They have seen an uptick in the number of generated leads using Exact Visitor with Salesforce. **What do you dislike about Salestools?** They didn't work out of the box with Snap Engage so that had to be implemented, but in retrospect it was one day of work. Overall i am satisfied with the experience, service and value add that Exact Visitor brings to the table. **What problems is Salestools solving and how is that benefiting you?** We created a great inbound engine but we discovered that we had no clue in terms of demographics who came to visit Transferwise, only the ones that signup or joined which in numbers i can't disclose the % off. But Exact Visitor quickly made us realize we could identify and reach out to 30% more visitors than we currently could do in Snap Engage (our chat). ### 16. A huge leap compared to the rest in the market **Rating:** 5.0/5.0 stars **Reviewed by:** Osborn A. | Marketing Director, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** November 22, 2019 **What do you like best about Salestools?** We used D&B Visitor Intelligence, tested Clearbit Reveal and Lead Forensics but none of the providers can be compared to the results that Exact Visitor delivers. The ability to understand accounts before they enter Eloqua and identify who they are is one of the most important aspects for us. Secondly what is new in the market and a breakthrough is the ability to identify the real person visiting to take away the guesswork for both marketing and sales. **What do you dislike about Salestools?** They didn't have Oracle Eloqua integration out of the box when we contacted Exact Visitor, but their team made a custom integration for us for Eloqua and they exceeded our expectation. So overall after that was done there is not much to say in terms of what i don't like. **Recommendations to others considering Salestools:** I can only speak from my own experience but they outcompete the market in terms of the data they can deliver and return from a visit. **What problems is Salestools solving and how is that benefiting you?** Understanding which companies are on CDW and identify who is a customer or not, and help our sales team identify either new opportunities when they haven't entered into the tracking from Eloqua yet (due to they didn't signup, filled a form etc) or customers with a new device or tracking deleted to identify new up-sales opportunities so our account managers can increase our revenue. The results has been an increase of +100% more leads and 18% in total uptick in revenue from up-sales with Exact Visitor in just 6 months. ### 17. Adobe Marketing Cloud + Exact Visitor is adding new ways of identifying potential customers. **Rating:** 5.0/5.0 stars **Reviewed by:** Adam J. | Marketing Specialist, Financial Services, Enterprise (> 1000 emp.) **Reviewed Date:** November 22, 2019 **What do you like best about Salestools?** We use Adobe Marketing Cloud to optimize our digital experience from when a visitor lands on Goldman Sachs, but with that in mind we have no way to know the majority of the visitors that leaves the website and doesnt enter through a form. This is where Exact Visitor comes into the picture, they have given us the opportunity to reach prospects early if that is in Corporate Finance, Investment and lending etc. which enable us to reach out early to these accounts as and win the deals before our competition does. The ability to map out companies due to the view of the exact person on GS is a new way to do ABM for our team. **What do you dislike about Salestools?** As we have been one of the first companies to come on board Exact Visitor, the biggest dislike was the lack of people tracking in the start, but their tracking ecosystem grew rapidly and now it is their biggest advantage, i wonder why Microsoft or Salesforce has not acquired them yet! **Recommendations to others considering Salestools:** Reach out to them and see who they can discover on your website and get up and running, that is my five cents. **What problems is Salestools solving and how is that benefiting you?** Turning visitors into pipeline, when they didn't fill out a form or contacted us, that is the main usage of Exact Visitor and they do that flawlessly. The way we can segment and sort the visitors is invaluable with the amount of visitors we generate on a monthly bases. ### 18. The go to platform for our Commercial bankers **Rating:** 5.0/5.0 stars **Reviewed by:** Danya C. | Marketing Manager, Financial Services, Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2019 **What do you like best about Salestools?** Exact Visitor has enabled our team to know what companies are looking for loans or account openings in the commercial department by identifying them before they request information or signup. This is crucial across all countries we operate in. We automatically sync the data to Salesforce and the commercial team can take action. **What do you dislike about Salestools?** Exact Visitor is new in the market so we understand that the people identification which is A.I. based as i understand is evolving but we do see great results and improves weekly. We do like to see more automation of data sync to Salesforce. **Recommendations to others considering Salestools:** It is easy to use and get started, and if you like to identify the people that visits your website, Exact Visitor is doing just that. **What problems is Salestools solving and how is that benefiting you?** Tapping into our website properties and turn visitors into customers that yet are to contact us, knowing who they are early in the process helps us close more deals. ### 19. Knowing the exact visitor before they reveal them selves. **Rating:** 5.0/5.0 stars **Reviewed by:** Heinrick R. | Director Of Sales Marketing, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2019 **What do you like best about Salestools?** Exact Visitor offers two things that is extremmely valuable for our organisation. 1. The ability to see who did not convert into our funnel yet and identify the company (even if they are in a Starbucks or Airport). 2. Return the exact person their details who they are based on their visit, before they become a lead. **What do you dislike about Salestools?** Honestly as they are offering such an imense data added solution to our team it is hard to find something we don't like, as before we didn't have that option. If i should think of one thing it would be i wish they scale the exact visitor (people tracking) faster as it is worth it. **Recommendations to others considering Salestools:** What is better than knowing the exact person on your website today and reach out to them? I would not hesitate. **What problems is Salestools solving and how is that benefiting you?** Identifying the leads that visits MongoDB that did not signup, chat or contact us to reach out to them early in their process researching the database market. This enable us to convert more opportunities for the sales team compared to before Exact Visitor. ### 20. When your website becomes complete and you increase conversions by 3X **Rating:** 5.0/5.0 stars **Reviewed by:** Gabbie G. | Marketing Director, Transportation/Trucking/Railroad, Enterprise (> 1000 emp.) **Reviewed Date:** November 27, 2019 **What do you like best about Salestools?** What i really love about Exact Visitor is they deliver what their name claims, revealing the exact visitor on our website, without they fill out a form prior to the visit to get identified. **What do you dislike about Salestools?** They are new on the market so i feel they can improve add better sync of visits to Salesforce, but i have no doubt it will come soon. **Recommendations to others considering Salestools:** It is just a javascript like Google analytics it takes to get started to increase your leads by 3x, no brainer for us. **What problems is Salestools solving and how is that benefiting you?** Identify and reveal the exact visitors on our website, to turn them into sales leads for our sales and marketing team. After we implemented Exact Visitor we increased our net new leads by 3X! ## Salestools Discussions - [What is ExactVisitor used for?](https://www.g2.com/discussions/what-is-exactvisitor-used-for) - [View Salestools pricing details and edition comparison](https://www.g2.com/products/salestools/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+16%3A08%3A14+-0500&secure%5Bsession_id%5D=8c5acb18-1742-4507-a1d1-b49437131f30&secure%5Btoken%5D=f5b37b55585b8e10cd227f7f5ec1d9a1cceef9287689182996c3f7663204afda&format=llm_user) ## Salestools Features **Data Availability** - Contact Data Availability - Company Data Availability - Industry Research Availability - Technographic Data Availability **Lead Generation** - Lead Builder - CRM Integration - Marketing Automation Integration - Social Media Integration - Data Import & Export Tools **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records **Lead Monitoring** - Features - Performance - Identification **Generative AI** - AI Text Generation - AI Text-to-Speech **Agentic AI - Lead Mining** - Cross-system Integration - Proactive Assistance **Agentic AI - Visitor Identification** - Cross-system Integration **Agentic AI - Lead Capture** - Cross-system Integration - Proactive Assistance **Agentic AI - Personalization** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Data Accuracy** - Contact Data Accuracy - Company Data Accuracy - Technographic Data Accuracy **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Sales Coaching and Insights - Gamification **Data Capture** - Mobile - Websites - Social Media - Data **Agentic AI - Email Verification** - Decision Making **Analytics** - Export/Import - Reporting **AI and Automation** - Lead Prioritization - Lead Scoring - Best Time of Day Scheduling - Buyer Intelligence - Machine Learning **Agentic AI - Sales Intelligence** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform** - User, Role, and Access Management - Performance and Reliability - Reporting/Dashboards - Mobile User Support - APIs **Customization** - Forms - Personalization - Templates - Integration **Generative AI** - AI Text Generation **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Features** - Lead Builder - Integration to CRM/Marketing Automation - Data Cleaning/Enrichment - Data Segmentation/Filtering - Search - News/People Alerts - Connections - Reporting - Messaging ## Top Salestools Alternatives - [ZoomInfo Sales](https://www.g2.com/products/zoominfo-sales/reviews) - 4.5/5.0 (8,854 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,160 reviews) - [RocketReach](https://www.g2.com/products/rocketreach/reviews) - 4.4/5.0 (1,348 reviews)