Sage HRMS Reviews & Product Details

Sage HRMS Overview

What is Sage HRMS?

Sage HRMS solutions provide all you need for efficient and reliable human resource management.

Sage HRMS Details
Website
Product Description

Sage HRMS solutions provide all you need for efficient and reliable human resource management.


Seller Details
Seller
Sage Software
Ownership
SGE.L
Company Website
Phone
+1 (866) 996-7243
Year Founded
1981
HQ Location
Newcastle, United Kingdom
Total Revenue (USD mm)
$1,936
Twitter
@sageuk
46,687 Twitter followers
LinkedIn® Page
www.linkedin.com
15,062 employees on LinkedIn®
Description

Sage provides software in accounting, ERP, CRM, and more across industries and available for entrepreneur, small, midsized, and larger businesses.

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Sage HRMS Reviews

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Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The service has actually made Human source tasks run successfully. All activities in the personnel department varying from human source preparing to employees administration are done making use of Sage HR management. The expanding variety of workforce, and also the demand to carry out Human Resources tasks in a standard platform. The remedy has well-organized attributes, making the item very easy to make use of. Sage HR Management is an option that the organisation decided on after evaluating the organisation needs. The organisation would certainly still resolve on the product if we might begin throughout again. Review collected by and hosted on G2.com.

What do you dislike?

While I locate Sage HRMS to be very intuitive, a few of our staff members took prolonged periods to totally find out to utilize it appropriately. There are events when I have actually encountered obstacles making use of Sage. An example could be the failure for the system to compute information properly, I intensify the problem to support as well as they inform me it is simply a little misstep, without any explanation offered. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Sage HRMS makes it easier for brand-new workers to work out swiftly in their duties by enhancing the worker employment and self-on boarding process. My organization utilizes Sage mostly for tracking employee information and also handling payroll.Having all staff member data conserved in one main location makes it simpler to create records for monitoring staffs as well as government regulatory firms. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Used across my company, Sage HRMS is made use of extensively to enable the Human resource department in my business to optimize the life-cycle as well as take care of the business labor force. It plays a very important duty in the recruitment as well as acquisition of brand-new staffs, as well as certainly it obtains us covered in the really essential location of pay-roll monitoring. Review collected by and hosted on G2.com.

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AN
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like the wide range of information you can input into the system. I also really preferred the reports you can run. The reports can be customized and you can have them generated in several different formats as well (word, excel, pdf). You can also create your own reports and you can filter the information you want in a default report as well. I also liked the depth of the security controls, you could create an access account for a user and literally control what they could/couldn't see and what they could/couldn't edit. This feature allowed for free flow of information without compromising confidentiality or risk information being changed without permission. Review collected by and hosted on G2.com.

What do you dislike?

The system could be slow. Sometimes I'd wait in excess of 10 minutes for a report to be generated (the report contained information on about 1300 employees). I didn't like that only one person could input information at time. This caused lots of delays and an inefficient use of time. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I think the majority of the problems we would have, if we didn't have this system, are solved through report writing and the reports that are generated through the system. But you have to realize, the reports are only as good as the information put into the system, which makes it imperative that your information is accurate. Review collected by and hosted on G2.com.

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Open Discussions in Sage HRMS
Administrative Support Specialist-Payroll
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Sage is very easy to navigate through. There are several reports pre-written for your use and well as reports that can be created easily. It ties Human Resources and Payroll very well so that we may work effectively and efficiently together. Review collected by and hosted on G2.com.

What do you dislike?

Honestly, nothing. I’ve Ben processing payroll for 25+ years and this by far is one of the easiest I’ve worked with. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Currently the only problem I’m seeing now is creating leave reports for certain groups of employees at the different locations. Review collected by and hosted on G2.com.

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AP
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It was the system we used to look up and store employee data. Everything was in one place which was convenient. Review collected by and hosted on G2.com.

What do you dislike?

Sage requires a manual export to our payroll system, ADP. This led to some errors at times. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Think about how Sage will work with your current payroll system. Some payroll systems work better with Sage than others. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Sage allows us to have access to employee data digitally and allowed us to transition from having to refer to physical employee files. Review collected by and hosted on G2.com.

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AR
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like how we have multiple employees with no monthly or annual charge per employee. Review collected by and hosted on G2.com.

What do you dislike?

I dislike the reporting features. There aren't very many reports you can run in the system without using crystal reports. In our office we only have one user setup to run crystal reports through Sage, so it makes it difficult. I also dislike the fact that you can't reprint direct deposit slips/paystubs. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make sure you compare this product well with other platforms, as this one (for us at least) is the bare bones essentials, and that's it. I've recently found that there are so many platforms out there with so many more options for benefit tracking, on boarding, etc. I have a very hard time getting anyone on the phone with customer service to assist me with problems when they occur, and the price of HRMS is right in line with most other products in this industry. We had issues with our time keeping and attendance system communicating with the Sage Platform as well, and had to pay an additional $800+/year for a middleware product, but have found that this is not necessary with most other Payroll / HR & HRIS platforms out there on the market. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

none that differ from other platforms Review collected by and hosted on G2.com.

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UG
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like how sage has a million different ways to do one thing Review collected by and hosted on G2.com.

What do you dislike?

Sage took forever to learn and its not user friendly in the least Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Take a while to learn it before you start using it because you’ll get frustrated otherwise Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I solved some overall workflow issues with it, was able to filter and track and sort and analyze things easy in one place. Review collected by and hosted on G2.com.

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AA
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Custom fields, database dictionary, Employee Self Service. Review collected by and hosted on G2.com.

What do you dislike?

Desktop client is at times extremely buggy. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Assess your requirements well ahead of time. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We've solved ACA reporting, training history, and reporting in the past. Some of this has allowed us to reach various compliance standards. Review collected by and hosted on G2.com.

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project delivery
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Reporting aside, it makes payroll much easier than calculating it by hand. The system is overall very logical and easy to figure out. Review collected by and hosted on G2.com.

What do you dislike?

Customer service is not great outside of support contractors. Ran into unique problems frequently without solutions Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

My company used Sage HRMS for payroll and tracking employee information. Keeping all of it stored in one place meant that reports could be generated for senior leadership easily and on demand. Review collected by and hosted on G2.com.

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AM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The ease of scrolling from tab to tab, reports tracking, ease of entering individuals information..... Review collected by and hosted on G2.com.

What do you dislike?

I dislike the way our hourly vacation is tracked; shows vacation on Saturday which then messes with employee's anniversary. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Affirmative Action Review collected by and hosted on G2.com.

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AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like the ease of the software, it is easy to navigate through the different processes. Review collected by and hosted on G2.com.

What do you dislike?

It seems that it is very outdated, not sure whether this is because we have a older version or if the whole system is just lagging behind the newer HRMS systems. It tends to freeze up while I am processing through different items and then logs me out without any reason or warning. It is also very slow. The reporting system needs to be greatly updated and more easy to use, as well as more customization. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

My company uses Sage HRMS to track all employees as new hires, any changes to their personal information or job related functions, any promotions or terminations. We also use Sage HRMS to transfer this information into different reports that are used by various departments throughout the company, as well as for external reporting.. Review collected by and hosted on G2.com.

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US
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The payroll feature is pretty seamless. Works well, easy to navigate menus. Review collected by and hosted on G2.com.

What do you dislike?

Seems like too often there are updates and sometimes cause the program to crash or have had issues logging in. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Payroll Review collected by and hosted on G2.com.

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AI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It is a full service HRMS that provided what my company needed when we were small enough. Review collected by and hosted on G2.com.

What do you dislike?

It wasn’t integratable with the other systems we used for timekeeping and payroll. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It didn’t necessarily solve a problem that we had, it was just a solution to the need that we had for an HRMS. Once we hit a certain size we realized it was no longer practical to use three different systems for our needs in HR. Review collected by and hosted on G2.com.

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US
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The product is cost efficient effective for mid-sized companies. Review collected by and hosted on G2.com.

What do you dislike?

We process weekly payroll and have over 5000 employees. the HRMS product doesn't scale well and has performance issues. The move to SQL has been challenging for them. Most basic product seem to be a third party add on. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

- Scalability - employee count

- Frequency of check runs

- lacking in true ESS/MSS Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Because of the low cost of the product we have been able to reduce the cost per check. Review collected by and hosted on G2.com.

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AC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I was trying to come up with something I like about this software but couldn't. Review collected by and hosted on G2.com.

What do you dislike?

Everything..

It's missing a lot of useful functions.

No actual history data.

Employee cannot coexist in multiple companies.

No import utility

Cannot run reports against history. I guess because it's not a real history.

No connection to benefit providers.

No use for ACA reporting.

I can keep going... Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Just keeping employee records Review collected by and hosted on G2.com.

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AC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The product is pretty easy to use and navigate. Review collected by and hosted on G2.com.

What do you dislike?

- Reporting feature (crystal) is completely outdated and for some reason I cannot report on history

- The system doesn't integrate with other systems used at the company

- No customization Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Do no use the system to its full potential, but in seeing how other systems work, Sage seems to be outdated. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

- Internal/External Reporting

- Employee data management Review collected by and hosted on G2.com.

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UW
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like the ability to see all time punches in one location and the editing capability. Review collected by and hosted on G2.com.

What do you dislike?

I thought there was a vacation tab, where employees could request time off? My company hasn't implemented that feature Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The program is fairly easy to use once you learn the platform Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

More accurate time tracking. Review collected by and hosted on G2.com.

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AH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Ease of use, calculation of shift differentials for our nursing staff and historical information is simple to look up. The payroll processing system is easy to navigate. Review collected by and hosted on G2.com.

What do you dislike?

Lack of ACA reporting functionality. Also, this product lacks in the HR arena. Support can be challenging, specifically during end of year processes. The product also can't accept the leave balances from our timekeeping software. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have a number of shift differentials and job codes specific to healthcare that Sage HRMS handles well. Review collected by and hosted on G2.com.

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Technical Support Specialist
Logistics and Supply Chain
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

The product is logical and well laid out. Once you know where things are it makes sense.

There is a very nice garnishment manager. Review collected by and hosted on G2.com.

What do you dislike?

The product still uses fox pro drivers and it is really two products designed with different philosophies smashed together into one. Even though Sage wrote this software and companion software, they say they are not in the business of writing software and refuse to look at other good ideas.

The support center is suffering and it would be very hard for a new user to get the information they need to be successful with this product. If I was not an expert in the use of this product, I would not use it or work on it.

There is no automatic tax payment.

Mobile use is not existent for the payroll part, but there is a web portal. The ESS web portal is pretty much useless.

The benefits messenger is about 10 years old. It is missing many of the features you would expect from an application that has been in active development during that time. Sage has not spent any significant dollars on development in the last 4 years and the products have suffered a backlog of bugs that has been estimated between 8 and 15 years.

The attendance is buggy and what makes it worse is that I don't think any of the engineers really understand how to program an attendance module. There have been attempts made to fix it. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The main thing to consider when getting involved with this software is that Sage does not value their talented employees. They recently lost every talented support technician of Sage HRMS to other companies due to various changes to their support structure and it takes about two years to develop the proficiency needed in support personnel. In addition, new hires are being brought in, in a different office than the one where the engineers and professional services group are now located. This distance will further hinder the development of sufficient support resources for this product. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

This is an HR and Payroll product so it helps track various HR information and generates checks and bank files for payroll. Review collected by and hosted on G2.com.

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EH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Very easy to use and the add on modules offer lots of options to meet a variety of needs. The suite of offerings have been great to use. Also, the employee self service has been a good thing for everyone. Review collected by and hosted on G2.com.

What do you dislike?

It has been an issue to fully set up integration with our accounting general ledger. We are using Sage ERP and it is still not fully integrated after a year of trying. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The implementation process for the HRMS and Payroll is great. The LMS part took much longer than expected. Make sure you have a good project plan for implementation of the add on modules. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

HRMS, Payroll, LMS and GL integration. Review collected by and hosted on G2.com.

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Senior Payroll Advisor
Retail
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Snowdrop KCS is an easy to use HRMS which can be a standalone HR or an integrated Payroll/HR package. It is very cost effective easy to use and very intuitive. For me the main advantage of Snowdrop KCS is that unlike some other HRMS systems it does not require high outlay in training and maintenance costs.

The report writing functionality is easy to master and does not require complex training nor does it expect the users to have knowledge of the Table structures within the database.

The standard reports are very helpful and it is easy to amend or create new reports to suit business requirements. Review collected by and hosted on G2.com.

What do you dislike?

The Report writing functionality is perhaps more limited than some others however it is sufficient for most business needs.. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

For medium to large companies I would suggest Sage is a good package to use. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We use the system for most aspects of HR/payroll from storing Employee date to monitoring Attendance/ Sickness as well as payroll. Review collected by and hosted on G2.com.

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AM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Sage HRMS is easy to configure and use. Very reliable and tracks history well. Table structure is intuitive, allowing us to bring that data over easily into other applications. Review collected by and hosted on G2.com.

What do you dislike?

Although you can write custom queries easily, writing custom reports requires report writing skills Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If looking at time and attendance produts, find one that integrates easily. Not all do Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Using the product for all HR activities, including benefit management, as well as tracking and processing payroll. Integrating all employee information has reduced inconsistencies in data Review collected by and hosted on G2.com.

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AS
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I think the system is extremely user friendly and that someone even with a limited payroll background would be able to administer the software. Reporting to HMRC is extremely easy through the FPS and EPS and the Pensions Module will allow those who are goigng through Auto Enrolment to be complaint providing they use the software effectively. Review collected by and hosted on G2.com.

What do you dislike?

I don't think there is a comprehensive enough suite of reports available readily in the system. In larger companies especially where there are large Finance departments who want sophisticated reporting from payroll, I don't particularly think Sage should be the software of choice. I would say Sage 50 Payroll is suitable for Smaller companies perhaps up to around 300 staff who seek to get basic information out of payroll. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Company Size - will this product fulfil all Finance reporting needs? Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I used the Sage 50 software in my previous company in which we brought the payroll 'in house' from being previously outsourced. The software gave us a much better control over employeer relations and also resolved a communication issue of being the 'middle man' when anything went wrong. Review collected by and hosted on G2.com.

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Global Payroll Manager
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The best thing about it was how easy it was to use. The layout was logical and the flow made sense, making it easy to learn. Review collected by and hosted on G2.com.

What do you dislike?

The worst part was its limitation of customization and the reports that you pull. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The business problems it solves is the segregation of duties between Payroll and HR and one solid platform for HR tracking. Review collected by and hosted on G2.com.

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CH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Providing the set up is done properly/configuration meets business demand, the system is very easy to use and the data flows freely. there are rooms for improvement and should be carefully reviewed by someone who is able to use the system freely. Review collected by and hosted on G2.com.

What do you dislike?

Ideally robust report writing and an international solution. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

International Solution - think outside of NA Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

HRIS to Payroll Data Exchange for Payroll Processing Review collected by and hosted on G2.com.

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AE
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

What I like most about the program is that it is very easy to learn and use. Review collected by and hosted on G2.com.

What do you dislike?

It can be sometimes quite hard to pinpoint any mis-calculations and find the core problem. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The business problems that would apply for our our company would be accounting based. I think it's great how Sage can be tweaked to suit any company's needs. Review collected by and hosted on G2.com.

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Do you work for Sage HRMS?