Top 10 RichCall Alternatives & Competitors

Top 10 Alternatives to RichCall Recently Reviewed By G2 Community

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ScreenConnect
By ConnectWise
4.7/5
(488)
Product Description
ConnectWise ScreenConnect's universal remote access software provides an all-inclusive solution for remote support, remote access, and remote meetings.
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Reviewers say compared to RichCall, ScreenConnect is:
Slower to reach roi
Easier to admin
Easier to do business with
Categories in common with RichCall:
Remote Video Support

LogMeIn Rescue
By GoTo
4.6/5
(197)
Product Description
By the time you receive a request for tech support, that employee or customer has already begun watching the clock. Solve their issue and return their sanity quickly with the most innovative remote support solution in the industry.
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Reviewers say compared to RichCall, LogMeIn Rescue is:
Slower to reach roi
Easier to admin
Easier to set up
Categories in common with RichCall:
Remote Video Support

Help Lightning
By Help Lightning
4.8/5
(67)
Product Description
Help Lightning helps service organizations reduce costs and increase productivity through remote video collaboration. Our patented technology uses merged reality to create a virtual interactive presence. Merging two real-time video streams allows an expert to virtually reach out and touch what their service tech or customer is working on.
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Reviewers say compared to RichCall, Help Lightning is:
Slower to reach roi
Easier to admin
Easier to do business with
Categories in common with RichCall:
Remote Video Support
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XMReality
By XMReality
4.5/5
(38)
Product Description
XMReality Remote Guidance allows you to see what your customer or colleague sees and guide them as if you were right by their side. Send a call link to anyone with a smart device to start a shared video stream where you have a multitude of powerful tools to guide the person on the other end, including augmented reality features. You collaborate in an interactive environment where speech, video and guiding tools combined makes for faster problem resolution.
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Reviewers say compared to RichCall, XMReality is:
Slower to reach roi
More expensive
Better at support
Categories in common with RichCall:
Remote Video Support

Zoho Lens
By Zoho
4.7/5
(22)
Product Description
Zoho Lens is cloud-based software that allows technicians to provide real-time remote assistance to customers using a smartphone camera or smart glass at the remote end using augmented reality through features like AR annotation, text chat, and VoIP. You can start assisting your customers instantly or schedule a session at a mutually convenient time. In addition to increasing the ease of communication, Zoho Lens offers features like session analytics, session recording, rebranding, mobile SDK, and file management that help organizations with user management, improving accountability, better audits, and customization.
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Reviewers say compared to RichCall, Zoho Lens is:
Better at support
Better at meeting requirements
Categories in common with RichCall:
Remote Video Support

SightCall
By SightCall
4.6/5
(21)
Product Description
Add Real-Time Video to any Web or Mobile Application
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Reviewers say compared to RichCall, SightCall is:
Better at support
More usable
Better at meeting requirements
Categories in common with RichCall:
Remote Video Support

Viewabo
By Viewabo
4.5/5
(14)
Product Description
Viewabo remote visual support software empowers customer support personnel who face complex assembly, troubleshooting, operations to faster diagnose and easier resolve issues than traditional support methods. Viewabo lets support reps request access to customers' smartphone cameras without downloading an app, customers can share a live-streamed video session of their issues. It helps decrease back-and-forth emails and calls, reduce resolution times, and prevent lost businesses with just one link.
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Reviewers say compared to RichCall, Viewabo is:
More usable
Better at support
Better at meeting requirements
Categories in common with RichCall:
Remote Video Support

Apizee
By Apizee
4.5/5
(12)
Product Description
Apizee is a solution to a roll-out of real-time customer engagement, visual assistance, and visual collaboration services.
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Reviewers say compared to RichCall, Apizee is:
More expensive
Better at meeting requirements
Better at support
Categories in common with RichCall:
Remote Video Support

TechSee
By TechSee
4.9/5
(10)
Product Description
TechSee revolutionizes the customer support domain by providing the first cognitive visual support solution powered by augmented reality and AI.
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Reviewers say compared to RichCall, TechSee is:
Better at meeting requirements
Better at support
More usable
Categories in common with RichCall:
Remote Video Support

G2 Deals

Buying software just got smarter. And cheaper.

This is how G2 Deals can help you:

• Easily shop for curated – and trusted – software
• Own your own software buying journey
• Discover exclusive deals on software

See Exclusive Offers