# Apizee Reviews **Vendor:** Apizee **Category:** [Live Chat Software](https://www.g2.com/categories/live-chat) **Average Rating:** 4.5/5.0 **Total Reviews:** 12 ## About Apizee Live Video Chat, Screen Sharing and Co-Browsing for sales and support teams. Apizee offers visual engagement solutions, helping companies solve complex customer problems faster through personalized remote visual support. Apizee gathers video chat, screen sharing, and co-browsing in one SaaS solution connected to leader sales and support platforms like Salesforce and Zendesk. Apizee provides a data-privacy-first customer experience platform hosted in Europe that scales from 1 agent to several teams and thousands of users. ## Apizee Reviews ### 1. Apizee **Rating:** 5.0/5.0 stars **Reviewed by:** sreyan c. | Recruitment Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Apizee?** One of the custonmer service provider and its very platfornm to use **What do you dislike about Apizee?** everything is very good Ease of Implementation Customer Support Frequency of Use **What problems is Apizee solving and how is that benefiting you?** when ever we have some problem this platform will slove the issue accouring to the outlet ### 2. Excellent product for online customer support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Apizee?** You can demonstrate a user to look in to a solution through live camera. **What do you dislike about Apizee?** Nothing as such I can claim right now as this product loooks good to me. **What problems is Apizee solving and how is that benefiting you?** I was working on a product that have customer support service that allows a user to identify the problem live on the camera through which they can easily identify the problem and then suggest a solution to it. ### 3. Remote Meeting SOftware **Rating:** 4.0/5.0 stars **Reviewed by:** Anastasia K. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2020 **What do you like best about Apizee?** Although it is not popular as much as its rivals in the sector, it provides almost all the features which are required. The opportunity for suitable prices offers makes the use of the software by startups possible. **What do you dislike about Apizee?** The inability of raising the hand during the conference. Our clients were complaining about installment problem because they could not download the app t.o the Android system **What problems is Apizee solving and how is that benefiting you?** In the pandemic period, we are organizing webinars by covering various industrial fields. The expert from various countries attends and give their presentation about their company's profiels. ### 4. Review of izeeconf **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2020 **What do you like best about Apizee?** The best part is it is very simple and immersive. With just one click you can start your visual conferencing with great video quality experience. **What do you dislike about Apizee?** Sometimes it consumes more data. But it is important to provide good video quality **Recommendations to others considering Apizee:** Yes, i will definitely recommend this to everyone because it is very simple and immersive. with just one click you can start your conferencing either you are dealing with your clients virtually or attending meetings or seminars or whatever. It eill provide you great quality without any interuptions. **What problems is Apizee solving and how is that benefiting you?** There are many problems i solved with this. Like dealing with clients attending online seminars meetings webinars and etc. Without any interruption i used it for many hours. ### 5. Underrated - deserves more credit **Rating:** 4.5/5.0 stars **Reviewed by:** Elizabeth N. | Provider Assistant Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2020 **What do you like best about Apizee?** The software performs a lot better than the alternative is in the market. When we switched the software I was surprised at how much better it works. **What do you dislike about Apizee?** It doesn’t really have that many features. For example I have to use Google Cloud For a lot of data entry and input. **What problems is Apizee solving and how is that benefiting you?** It’s a lot quicker than what we were using before, and the interface is way friendlier. Training with this software is far easier. ### 6. A simple and efficient service for meetings and conferences. **Rating:** 4.5/5.0 stars **Reviewed by:** Dennis G. | Assistant Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 11, 2020 **What do you like best about Apizee?** Izeeconf is another great application for attending and hosting important business meetings and especially conferences, I like all of its features such as audio-video calling, sharing files, Instant messaging and screen sharing these feature let me host or attend important meetings remotely from anywhere and from any systems. It simple way for communication we just have to click on the invitation link and we can participate in the video conference. It let me create a private room where I can easily host meetings with our customers and we can discuss about product automation. Group calling is also offered by this application which is great. **What do you dislike about Apizee?** I don't find any serious issue while working Izeeconf, just one thing is that it required high-speed internet data connection for giving us the best experience of visual communication. **What problems is Apizee solving and how is that benefiting you?** It is best for hosting business meetings live from anywhere and it let me share my screen for discussing about productivity. Customer support service is available all the time for us and presentation tools are also very handy for creating business presentations. Its integration with the calendar let me schedule meetings and conferences and it reminds me about meetings date and time. Izeeconf is recommended by me to others and soon this application could be competing with a large visual communications platform. ### 7. Host your meetings and webinars with the modern Izeeconf application. **Rating:** 5.0/5.0 stars **Reviewed by:** David J. | Senior Supply Chain Manager, Enterprise (> 1000 emp.) **Reviewed Date:** June 10, 2020 **What do you like best about Apizee?** Izeeconf is a new way to connect with other teammates and with our clients through visual communication. Its interface is very easy to use and gives me the freedom to host or attend a meeting from any device, we just have to click on invitation link and it takes us directly to the meeting. I can create my room and invite my clients and teammates for discussing and planning projects privately. It brings our team and customers on a simple platform where we can share screens for further options. Sharing files is my favorite feature and let me share information with other clients. **What do you dislike about Apizee?** Izeeconf is an online application so it doesn't work well on mobile devices and the Live streaming feature takes much time to set up. The trial version comes with limited features which and the pro version is a bit expensive for small companies. Sometimes video quality goes very poor and video conferencing goes worse. **What problems is Apizee solving and how is that benefiting you?** Audio, video calling, instant messaging, sharing files, and recording sessions are its features that complete our all needs for visual communication. I can easily set up a group or room for hosting conferences and it collaborates very well with other applications such as with cloud drive which lets me save recording easily on cloud space. Its accessibility on multiple devices is very helpful for stay in touch with your business from any device. ### 8. Simple Remote Meeting Solution **Rating:** 3.5/5.0 stars **Reviewed by:** Arth P. | Data Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** June 10, 2020 **What do you like best about Apizee?** I like the ability to dial into the meeting and don't have to be present in front of the Mobile or Computer. Also, the ability to share the presentations, videos, and files makes it convenient to use. I also like how it has the ability to view previous chat history. **What do you dislike about Apizee?** Izeeconf doesn't have the ability to handle huge crowd and that's what makes it unfavorable compared to big rivals like Zoom and GoMeeting. I also don't like the user interface because I feel like it has an old type of design and also clicks are slow. **What problems is Apizee solving and how is that benefiting you?** Right now, during the lock-down times, I am hosting meetings on Izeeconf. I feel like getting HD quality video and audio for a 10 people meeting is very rare for a video conferencing tool during the lock-down time. Also, it gives an option to ability to change the interface the way you want. ### 9. digital solution **Rating:** 5.0/5.0 stars **Reviewed by:** Shady A. | social media specialist, Telecommunications, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2020 **What do you like best about Apizee?** easy to reach and free to be used while conferance **What do you dislike about Apizee?** need more fees to be used rather than other applications **Recommendations to others considering Apizee:** use you all available tools to reach your employees **What problems is Apizee solving and how is that benefiting you?** reach my team mates while a remote locations ### 10. Izeeconf Review 2020 **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2020 **What do you like best about Apizee?** I liked the ease of hosting and attending business meetings for groups. **What do you dislike about Apizee?** The live features took a little bit of time to set up. That was slightly frustrating. **Recommendations to others considering Apizee:** I would recommend this to others forsure! **What problems is Apizee solving and how is that benefiting you?** Being able to discuss privately with a group. Having a private meeting. This was a great problem that i am now able to solve. ## Apizee Discussions - [What is Izeeconf used for?](https://www.g2.com/discussions/what-is-izeeconf-used-for) - [View Apizee pricing details and edition comparison](https://www.g2.com/products/apizee/reviews/apizee-review-4340339?section=pricing&secure%5Bexpires_at%5D=2026-05-15+04%3A35%3A12+-0500&secure%5Bsession_id%5D=a2a5a231-c212-476f-905c-c4e7d7b526df&secure%5Btoken%5D=67c8d03120c13dc9bd57276f7a423d84c449337c8851698a4e7ce615b32e375c&format=llm_user) ## Apizee Features **Collaboration Tools** - Screen Sharing - Presentations - Whiteboarding - Live Chat - Hand Raising **Technology** - Telecommunications - Low Bandwidth Support - EHR Integration **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech **Remote Support - Remote Video Support** - Video Control - Live Feed - Video Interaction **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging - Co-Browsing **Meeting Coordination** - Scheduling - Recording - Participant Permissions - One-Click Join **Administration** - Practice Branding - Practice Specific - Charting And Documentation **Content - Remote Video Support** - Content Management - Instruction ** Internal Use** - Customization - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles **Software Type** - Mobile - Browser Application - Desktop Application **Compliance** - HIPAA Compliance - State Regulation Compliance **Platform - Remote Video Support** - Omni-channel - Self-Service - Usability **Agentic AI - Video Conferencing** - Autonomous Task Execution - Proactive Assistance - Decision Making ## Top Apizee Alternatives - [3CX](https://www.g2.com/products/3cx/reviews) - 4.4/5.0 (429 reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) - 4.7/5.0 (475 reviews) - [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) - 4.2/5.0 (347 reviews)