# Grade.us vs ReviewTrackers Comparison

---
## Frequently Asked Questions

### What is the difference between ReviewTrackers vs Grade.Us?

ReviewTrackers and Grade.Us are both highly rated Online Reputation Management platforms, but ReviewTrackers stands out for its higher support and setup scores, as well as its competitive intelligence feature.

| [ReviewTrackers](https://www.g2.com/products/reviewtrackers/reviews) | [Grade.Us](https://www.g2.com/products/grade-us/reviews) |
| --- | --- |
| 4.6/5 (161 reviews) | 4.6/5 (143 reviews) |
| Mid-Market | Small-Business |
| 9.3 | 8.7 |
| 9.7 | 9.1 |
| Competitive intelligence and multi-location management | Automated review requests and website review display |



### How do the pricing models of ReviewTrackers and Grade.Us compare?

Reviewers rate ReviewTrackers higher for value, as reflected in its Price/Cost satisfaction score.

- **ReviewTrackers:** In recent reviews, many highlight the platform as a strong value for the features provided, especially for multi-location businesses.
- **Grade.Us:** Recent reviews note price increases and concerns about cost scalability, particularly for agencies and resellers.
- **Switching reasons:** Reviewers mention switching from Grade.Us due to price hikes and seeking more robust features for the cost.



### What are the best alternatives to ReviewTrackers and Grade.Us?

The top three alternatives to ReviewTrackers and Grade.Us are Birdeye, Reputation, and Podium.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [ReviewTrackers](https://www.g2.com/products/reviewtrackers/reviews) | 4.6/5 (161 reviews) | Mid-Market | Strong value for multi-location management | Competitive intelligence and multi-location management |
| [Grade.Us](https://www.g2.com/products/grade-us/reviews) | 4.6/5 (143 reviews) | Small-Business | Concerns about recent price increases | Automated review requests and website review display |
| [Birdeye](https://www.g2.com/products/birdeye/reviews) | 4.7/5 (4205 reviews) | Small-Business | — | Comprehensive review management and automation |
| [Reputation](https://www.g2.com/products/reputation/reviews) | 4.5/5 (2469 reviews) | Mid-Market | — | Robust analytics and reporting |
| [Podium](https://www.g2.com/products/podium/reviews) | 4.5/5 (2109 reviews) | Small-Business | — | Text-based review solicitation and messaging |



### Which Online Reputation Management features should I prioritize when comparing ReviewTrackers and Grade.Us?

Buyers comparing ReviewTrackers and Grade.Us should prioritize multi-location management, review solicitation automation, competitive intelligence, ease of setup, and quality of support.

- **Multi-location management:** ReviewTrackers is frequently cited for its ability to manage reviews across dozens or hundreds of locations, with a 9.3 Ease of Setup score.
- **Review solicitation automation:** Grade.Us is praised for automated review requests via email and SMS, with recent reviews highlighting this as a core strength.
- **Competitive intelligence:** ReviewTrackers offers competitive intelligence features not present in Grade.Us.
- **Ease of setup:** ReviewTrackers scores 9.3, Grade.Us 8.7, indicating a smoother onboarding experience with ReviewTrackers.
- **Quality of support:** ReviewTrackers scores 9.7, Grade.Us 9.1, reflecting higher satisfaction with support interactions.



### What are the pros and cons of ReviewTrackers vs Grade.Us?

ReviewTrackers' headline strength is multi-location management and competitive intelligence, while Grade.Us excels in automated review solicitation and website review display.

- **ReviewTrackers strengths:** Reviewers consistently highlight the ability to manage and respond to reviews across many locations, robust reporting, and competitive intelligence features.
- **ReviewTrackers trade-offs:** Some reviewers mention a learning curve for new users and occasional issues with review site integrations.
- **Grade.Us strengths:** Automated review requests via email and SMS, easy website review display, and user-friendly interface are frequently cited.
- **Grade.Us trade-offs:** Reviewers note recent price increases, limited analytics, and occasional support delays as trade-offs.



### Is ReviewTrackers or Grade.Us better for small businesses?

Grade.Us is the better fit for small businesses, as reflected by its largest reviewer segment and positive small-business sentiment.

- **ReviewTrackers:** Largest segment is Mid-Market; reviewers from larger organizations praise its multi-location capabilities.
- **Grade.Us:** Largest segment is Small-Business; reviewers highlight ease of use and value for small business needs.



### Which Online Reputation Management platform has better integrations?

Reviewers rate ReviewTrackers and Grade.Us at parity for integrations, with no recent reviews highlighting a clear leader or specific third-party tools.

- **ReviewTrackers:** No recent reviewer-cited integrations.
- **Grade.Us:** No recent reviewer-cited integrations.



### How do ReviewTrackers and Grade.Us compare on customer support?

ReviewTrackers leads on Quality of Support with a 0.6-point advantage over Grade.Us, a material difference per the Delta Rule.

- **ReviewTrackers:** Reviewers consistently praise responsive and helpful support, with a 9.7 Quality of Support score.
- **Grade.Us:** Reviewers note generally positive support experiences but mention occasional delays and lower satisfaction, reflected in a 9.1 score.



### Which is easier to implement, ReviewTrackers or Grade.Us?

ReviewTrackers is easier to implement, with a 0.6-point higher Ease of Setup score than Grade.Us, a material difference per the Delta Rule.

- **ReviewTrackers:** Reviewers describe a straightforward setup process, especially for multi-location organizations, with a 9.3 Ease of Setup score.
- **Grade.Us:** Reviewers report a generally easy setup but mention some confusion with advanced features and a lower 8.7 Ease of Setup score.



### Which product has better Online Reviews?

ReviewTrackers and Grade.Us are rated equally for Online Reviews, both scoring 4.6/5 from G2 reviewers.

- **ReviewTrackers:** 4.6/5 average rating from 161 reviews; reviewers highlight robust review aggregation and response tools.
- **Grade.Us:** 4.6/5 average rating from 143 reviews; reviewers praise automated review requests and website review display features.



| | Grade.us | ReviewTrackers | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 143 | 161 | 
| **Largest Market Segment** | Small-Business (85.3% of reviews) | Mid-Market (44.4% of reviews) | 
| **Entry Level Price** | $60 per seat/location (3 seat minimum) | Starting at $89.00 1 Location Per Month | 


---
## Ratings Comparison
| Rating | Grade.us | ReviewTrackers | 
|---|---|---|
  | **Meets Requirements** | 9.0 (125 reviews) | 9.0 (141 reviews) | 
  | **Ease of Use** | 8.9 (123 reviews) | 9.4 (143 reviews) | 
  | **Ease of Setup** | 8.7 (106 reviews) | 9.3 (103 reviews) | 
  | **Ease of Admin** | 8.9 (106 reviews) | 9.4 (104 reviews) | 
  | **Quality of Support** | 9.1 (120 reviews) | 9.7 (135 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.3 (106 reviews) | 9.6 (101 reviews) | 
  | **Product Direction (% positive)** | 8.6 (122 reviews) | 9.1 (142 reviews) | 

---
## Pricing

### Grade.us

#### Entry-Level Pricing

Plan: Professional

Price: $60 per seat/location (3 seat minimum)

Description: Complete review management and marketing solution for Individual Marketers and Consultants


Key Features:
- 3 seat minimum to support different campaigns, locations, or clients.
- Free Setup
- White-label landing pages, widgets, forms and reports

[Browse all 3 editions](https://www.g2.com/products/grade-us/pricing)

#### Free Trial

Yes

### ReviewTrackers

#### Entry-Level Pricing

Plan: Customizable Reputation Management Experience

Price: Starting at $89.00 1 Location Per Month

Description: Contact us to learn more about how ReviewTrackers can partner with your business to drive growth and success. 

Key Features:
- Track All Major Review Websites on 100+ sites
- Location Leaderboard
- Competitor Reporting

[Learn more about ReviewTrackers](https://www.g2.com/products/reviewtrackers/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### Local Listing Management

| Product | Score | Reviews |
|---|---|---|
| **Grade.us** | N/A | N/A |
| **ReviewTrackers** | 9.1/10 | 12 |

#### Listing Management

| Feature | Grade.us | ReviewTrackers | 
|---|---|---|
| **Network Directory** | Not enough data | 8.3 (8 reviews) ✓ Verified | 
| **Data Aggregators** | Not enough data | 9.1 (9 reviews) ✓ Verified | 
| **Duplicate Monitoring** | Not enough data | 8.7 (9 reviews) | 
| **Optimization** | Not enough data | 9.3 (9 reviews) | 

#### Performance

| Feature | Grade.us | ReviewTrackers | 
|---|---|---|
| **Real-Time Updates** | Not enough data | 9.6 (9 reviews) ✓ Verified | 
| **Analytics** | Not enough data | 9.8 (10 reviews) ✓ Verified | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Grade.us** | N/A | N/A |
| **ReviewTrackers** | 8.6/10 | 10 |

#### Feedback Management

| Feature | Grade.us | ReviewTrackers | 
|---|---|---|
| **Tagging** | Not enough data | 8.3 (8 reviews) | 
| **Segmentation** | Not enough data | 7.7 (5 reviews) | 
| **Custom Reports and Dashboards** | Not enough data | 8.9 (9 reviews) | 

#### Feedback Analysis

| Feature | Grade.us | ReviewTrackers | 
|---|---|---|
| **Thematic Analysis** | Not enough data | 7.5 (6 reviews) | 
| **Sentiment Analysis** | Not enough data | 7.9 (8 reviews) | 
| **NPS/CSAT Scoring** | Not enough data | 7.0 (5 reviews) | 

#### Feedback Sources

| Feature | Grade.us | ReviewTrackers | 
|---|---|---|
| **Online Reviews** | Not enough data | 9.8 (9 reviews) | 
| **Surveys** | Not enough data | 9.8 (7 reviews) | 
| **Social Media** | Not enough data | 9.3 (7 reviews) | 
| **Customer Service Channels** | Not enough data | 9.8 (8 reviews) | 

#### Generative AI

| Feature | Grade.us | ReviewTrackers | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Online Reputation Management

| Product | Score | Reviews |
|---|---|---|
| **Grade.us** | 8.0/10 | 38 |
| **ReviewTrackers** | 8.6/10 | 53 |

#### Consumer Intelligence

| Feature | Grade.us | ReviewTrackers | 
|---|---|---|
| **Customer Feedback** | 8.3 (26 reviews) ✓ Verified | 9.3 (42 reviews) ✓ Verified | 
| **Competitive Intelligence** | Feature Not Available | 8.0 (35 reviews) | 
| **Sentiment Analysis** | 8.6 (22 reviews) ✓ Verified | 8.1 (36 reviews) ✓ Verified | 
| **Competitive Analysis** | Not enough data | Not enough data | 

#### Reporting

| Feature | Grade.us | ReviewTrackers | 
|---|---|---|
| **Corporate Reporting** | 8.5 (23 reviews) ✓ Verified | 8.5 (28 reviews) ✓ Verified | 
| **Dashboard** | 7.8 (30 reviews) ✓ Verified | 9.4 (48 reviews) ✓ Verified | 

#### Media Monitoring

| Feature | Grade.us | ReviewTrackers | 
|---|---|---|
| **Social Networks Monitoring** | 7.8 (20 reviews) ✓ Verified | 9.1 (35 reviews) ✓ Verified | 
| **Social Media Management** | Not enough data | 8.6 (28 reviews) | 
| **Digital Media Monitoring** | 7.5 (17 reviews) | 8.1 (30 reviews) | 
| **Review Monitoring** | Not enough data | Not enough data | 
| **Brand Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **SEO Management** | Not enough data | Not enough data | 
| **Response Management** | Not enough data | Not enough data | 
| **Customer Experience Management** | Not enough data | Not enough data | 
| **Negative Feedback Management** | Not enough data | Not enough data | 
| **Keyword Tracking** | Not enough data | Not enough data | 

#### In-House Management

| Feature | Grade.us | ReviewTrackers | 
|---|---|---|
| **Team Workflow** | 7.5 (16 reviews) ✓ Verified | 8.0 (27 reviews) ✓ Verified | 

#### Generative AI

| Feature | Grade.us | ReviewTrackers | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 

#### Agentic AI - Online Reputation Management

| Feature | Grade.us | ReviewTrackers | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **AI/Machine Learning** | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Grade.us | ReviewTrackers | 
|---|---|---|
| **White Label** | Not enough data | Not enough data | 
| **Hashtag Tracking** | Not enough data | Not enough data | 
| **Review Sharing** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Customer Advocacy** | Not enough data | Not enough data | 
| **Automated Responses** | Not enough data | Not enough data | 
| **Multi-Channel Distribution** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Employee Advocacy** | Not enough data | Not enough data | 
| **Widgets** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Scoring** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Review Request** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 

### Local Marketing

| Product | Score | Reviews |
|---|---|---|
| **Grade.us** | N/A | N/A |
| **ReviewTrackers** | N/A | N/A |

#### Platform

| Feature | Grade.us | ReviewTrackers | 
|---|---|---|
| **Internationalization** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Reporting and Dashboards** | Not enough data | Not enough data | 
| **Mobile User Support** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management)


**Unique to ReviewTrackers (2):** [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics), [Local Listing Management Software](https://www.g2.com/categories/local-listing-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Grade.us | ReviewTrackers | 
|---|---|---|
| **Small-Business** | 85.3% | 35.0% | 
| **Mid-Market** | 14.0% | 44.4% | 
| **Enterprise** | 0.8% | 20.6% | 

### By Industry

#### Grade.us

- **Marketing and Advertising:** 44.3%
- **Internet:** 9.9%
- **Construction:** 3.8%
- **Automotive:** 3.1%
- **Real Estate:** 3.1%
- **Law Practice:** 2.3%
- **Consumer Services:** 2.3%
- **Retail:** 1.5%
- **Online Media:** 1.5%
- **Medical Practice:** 1.5%
- **Other:** 26.7%

#### ReviewTrackers

- **Marketing and Advertising:** 16.9%
- **Hospitality:** 10.0%
- **Automotive:** 9.4%
- **Restaurants:** 7.5%
- **Internet:** 5.0%
- **Hospital & Health Care:** 4.4%
- **Consumer Services:** 4.4%
- **Real Estate:** 4.4%
- **Food & Beverages:** 4.4%
- **Financial Services:** 3.8%
- **Other:** 30.0%

---
## Alternatives

### Alternatives to Grade.us

- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4234 reviews)
- [Podium](https://www.g2.com/products/podium/reviews) — 4.5/5 stars (2109 reviews)
- [Yotpo](https://www.g2.com/products/yotpo/reviews) — 4.3/5 stars (265 reviews)
- [Reputology](https://www.g2.com/products/reputology/reviews) — 4.7/5 stars (44 reviews)
- [Reputation](https://www.g2.com/products/reputation/reviews) — 4.5/5 stars (2469 reviews)
- [Vendasta AI Platform](https://www.g2.com/products/vendasta-ai-platform/reviews) — 4.5/5 stars (547 reviews)
- [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1124 reviews)
- [Trustpilot](https://www.g2.com/products/trustpilot/reviews) — 3.4/5 stars (264 reviews)
- [Reviews.io](https://www.g2.com/products/reviews-io/reviews) — 4.8/5 stars (654 reviews)
- [NiceJob](https://www.g2.com/products/nicejob/reviews) — 4.8/5 stars (419 reviews)

### Alternatives to ReviewTrackers

- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4234 reviews)
- [Reputation](https://www.g2.com/products/reputation/reviews) — 4.5/5 stars (2469 reviews)
- [Yext](https://www.g2.com/products/yext/reviews) — 4.4/5 stars (1124 reviews)
- [Podium](https://www.g2.com/products/podium/reviews) — 4.5/5 stars (2109 reviews)
- [Vendasta AI Platform](https://www.g2.com/products/vendasta-ai-platform/reviews) — 4.5/5 stars (547 reviews)
- [Reputology](https://www.g2.com/products/reputology/reviews) — 4.7/5 stars (44 reviews)
- [NiceJob](https://www.g2.com/products/nicejob/reviews) — 4.8/5 stars (419 reviews)
- [Reviews.io](https://www.g2.com/products/reviews-io/reviews) — 4.8/5 stars (654 reviews)
- [SOCi](https://www.g2.com/products/soci/reviews) — 4.5/5 stars (4680 reviews)
- [Trustpilot](https://www.g2.com/products/trustpilot/reviews) — 3.4/5 stars (264 reviews)

---
## Top Discussions

### Grade.us

- Title: [What are performance reports?](https://www.g2.com/discussions/what-are-performance-reports) — 1 comment, 1 upvote
  > **Top comment:** "The performance reports are well outlined above, but I'll add the value to us with our clients.

There are several ways we use the reporting in..."

### ReviewTrackers

- Title: ["Best current location and operation system"](https://www.g2.com/discussions/30277-best-current-location-and-operation-system) — 1 comment, 1 upvote
  > **Top comment:** "thanks for everything"
- Title: [How secure is ReviewTrackers?](https://www.g2.com/discussions/2833-how-secure-is-reviewtrackers) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "In addition to ReviewTrackers forcing HTTPS using a 256 bit SSL to encrypt all connections to our backend, we also regularly audit the details of our..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/grade-us-vs-reviewtrackers)