--- title: ReviewTrackers Reviews meta_title: 'ReviewTrackers Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 161 reviews by the users' company size, role or industry to find out how ReviewTrackers works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 161 scale: '5' date_modified: '2026-08-09' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # ReviewTrackers Reviews **Vendor:** PG Forsta **Category:** [Online Reputation Management Software](https://www.g2.com/categories/online-reputation-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 161 ## About ReviewTrackers The success of your brand depends on the voice of your customer. ReviewTrackers allows you to make sense of historically unstructured data points like feedback and reviews to drive your customer acquisition and retention strategies and ultimately grow your bottom line. ReviewTrackers empowers 175,000+ business locations to understand their customers better through advanced review management, local search, customer feedback and business insight/operations technology. Our business solutions allow for analyzing, amplifying, and maximizing insights so brands can beat their competitors, accelerate business acquisition and improve retention while driving more authentic connections with customers. ## ReviewTrackers Reviews ### 1. Review Tracker review after using the tool **Rating:** 3.0/5.0 stars **Reviewed by:** Stephen J. | Business Development, Senior Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 20, 2017 **What do you like best about ReviewTrackers?** I like the analytics available. I also like the colorful charts and graphs that come with the analytics page. The UI visuals (after the recent udpate) are one of the best in the segment. The grouping feature available let us view aggregated results for a segment/group. At that time (when we were using), they were the first ones to offer Yelp! data in its entirety. **What do you dislike about ReviewTrackers?** The price was not optimal and that's why we moved to another tool. I also thought that some of the deep-dive features were not very helpful and took more clicks to come out of. I also felt that it was not very easy to identify at what level of deep-dive view I was in at particular time. **Recommendations to others considering ReviewTrackers:** Great tool in the segment. If the price is not a matter, then its a fantastic solution for your online reviews tracking/aggregating/tracking/responding business need. **What problems is ReviewTrackers solving and how is that benefiting you?** Easy aggregation of online reviews and features to respond or track workflow for the same. The coverage came with an impressive set of source sites. We were easily able to solve our need for managing our online reputation. **Official Response from Chris Campbell:** > Hello Stephen, Thank you so much for taking the time to review our review management solution. We (obviously) both know how important reviews and customer feedback are for business success, and how it helps prospects evaluate potential solutions. I'm disappointed to see you left us a 6/10 and would appreciate the opportunity to make it right. We value our customers as partners and to see that we parted ways with a negative experience is upsetting. If it's not too much trouble, I'd like to set up a time to chat with you about the second point you made in your review - about the functionality of the app and specifically which features you did not find very helpful. If you'd be open to a short conversation, please let me know, I can be reached at brian@reviewtrackers.com Again, I really appreciate you leaving your review. It's what makes our world go around! Thanks. ## ReviewTrackers Discussions - ["Best current location and operation system"](https://www.g2.com/discussions/30277-best-current-location-and-operation-system) - 1 comment, 1 upvote - [How secure is ReviewTrackers?](https://www.g2.com/discussions/2833-how-secure-is-reviewtrackers) - 1 comment, 1 upvote - [View ReviewTrackers pricing details and edition comparison](https://www.g2.com/products/reviewtrackers/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+16%3A08%3A30+-0500&secure%5Bsession_id%5D=13ddfc14-1f46-4009-bde0-de852bce2443&secure%5Btoken%5D=52c5ee22ffcea16f642cb8f885ed1b647a225d538f16f5512a57a89471649e08&format=llm_user) ## ReviewTrackers Features **Listing Management** - Network Directory - Data Aggregators - Duplicate Monitoring - Optimization **Feedback Management** - Tagging - Segmentation - Custom Reports and Dashboards **Consumer Intelligence** - Customer Feedback - Competitive Intelligence - Sentiment Analysis - Competitive Analysis **Performance** - Real-Time Updates - Analytics **Feedback Analysis** - Thematic Analysis - Sentiment Analysis - NPS/CSAT Scoring **Platform** - User, Role, and Access Management - Performance and Reliability - Reporting and Dashboards - Mobile User Support **Reporting** - Corporate Reporting - Dashboard **Media Monitoring** - Social Networks Monitoring - Social Media Management - Digital Media Monitoring - Review Monitoring - Brand Management - Template Management - SEO Management - Response Management - Customer Experience Management - Negative Feedback Management - Keyword Tracking **Feedback Sources** - Online Reviews - Surveys - Social Media - Customer Service Channels **Generative AI** - AI Text Generation - AI Text Summarization **In-House Management** - Team Workflow **Generative AI** - AI Text Generation - Generative AI **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - AI/Machine Learning - CRM Integration - Third-Party Integrations - Social Media Integration **Additional Functionality** - White Label - Hashtag Tracking - Review Sharing - Reporting/Analytics - Predictive Analytics - Customer Advocacy - Automated Responses - Multi-Channel Distribution - AI Copilot - Employee Advocacy - Widgets - Search/Filter - Scoring - API - Customizable Reports - Alerts/Notifications - Customizable Fields - Review Request - Engagement Tracking ## Top ReviewTrackers Alternatives - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,072 reviews) - [Reputation](https://www.g2.com/products/reputation/reviews) - 4.5/5.0 (2,405 reviews) - [Yext](https://www.g2.com/products/yext/reviews) - 4.4/5.0 (1,091 reviews)