--- title: ReviewTrackers Reviews meta\_title: 'ReviewTrackers Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 161 reviews by the users' company size, role or industry to find out how ReviewTrackers works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 161 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing ---

# ReviewTrackers Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by ReviewTrackers but has limited features.  
  
Are you part of the ReviewTrackers team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile!

The success of your brand depends on the voice of your customer. ReviewTrackers allows you to make sense of historically unstructured data points like feedback and reviews to drive your customer acquisition and retention strategies and ultimately grow your bottom line. ReviewTrackers empowers 175,000+ business locations to understand their customers better through advanced review management, local search, customer feedback and business insight/operations technology. Our business solutions allow for analyzing, amplifying, and maximizing insights so brands can beat their competitors, accelerate business acquisition and improve retention while driving more authentic connections with customers.

* * *

Seller
[PG Forsta](https://www.g2.com/sellers/pg-forsta)
Discussions
[ReviewTrackers Community](https://www.g2.com/products/reviewtrackers/discuss)
Languages Supported

English, Spanish

Solution Type

All-in-One

Overview by
Annie Jackson

Show More

## Pricing

Pricing provided by ReviewTrackers.

### Customizable Reputation Management Experience

Starting at $89.00

1 Location Per Month

[
View More Pricing Information
](https://www.g2.com/products/reviewtrackers/pricing)

## Top-Rated Alternatives

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Reputation

4.5/5(2,469)

](https://www.g2.com/products/reputation/reviews)

[

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View All Alternatives
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## User Insights

Average based on 161 real user reviews.

Implementation Time

1 month

Perceived Cost

$$$$$

Typical contract price

$0k - $0k

[Sign in to view](/login)

Per Month

[Log in to unlock pricing and user insights](/login)

GD

Gabrielle D.

Small-Business (50 or fewer emp.)

12/8/2020

"A constant monitoring of all operations."

4.5/5

What do you like best about ReviewTrackers?

I love Review Trackers since it is a multipurpose software, which maintains functions and accessories that are necessary to carry out a complete job, as it allows us to manage opinions received from registered users on our platforms or consumers of our digital product, as well as access to request reviews from these individuals about their respective satisfaction with the services that we generally offer on third-party sites, as it is one of the qualities that I like the most in relation to this system. Review collected by and hosted on G2.com.

What do you dislike about ReviewTrackers?

The implementation was a bit annoying and difficult to execute, as it had to integrate its own skills to ensure that this system will perform its job well in follow-ups, for the contemplation of said work in particular, which requires improvements, for flexibility in these initial areas of great importance, to append the program in an easier and simpler way, without excluding that menu navigation does not always make sense. Review collected by and hosted on G2.com.

Recommendations to others considering ReviewTrackers:

Review Trackers is suitable for companies trying to increase their online traffic and monitor everything that is entering, specifically all comments and reviews in relation to their business performance, which is very useful to establish improvements in their work environment, or updates of versions constantly, exercising alerts through emails, in order to maintain the privilege of answering said request, and satisfy certain doubts, being compatible with the areas of customer relations to strengthen the online presence and the reviews left these individuals. Review collected by and hosted on G2.com.

What problems is ReviewTrackers solving and how is that benefiting you?

We use Review Tracker to collect all the reviews and comments made by all customers who keep our products running constantly, letting us know the pros and cons that they have noticed over time, including that it is very useful to The same way to respond to this request, precisely on the websites that we acquire that stand out primarily in the review of these arguments at a general level, highlighting that we can perform functions as a complement, such as executing marketing processes through social networks, where In the same way, the administration of opinions in relation to the production that we carry out is carried out. Review collected by and hosted on G2.com.

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Response from Chelsea Glosser of ReviewTrackers

[Editedit](https://www.g2.com/survey_responses/reviewtrackers-review-4510339/official_response/edit)

Hi Gabrielle - Thank you for taking the time to write this review! We're happy to hear that ReviewTrackers has made it easy to manage and request reviews. We also appreciate your comment that ReviewTrackers is a great tool to help increase online traffic and listen and act on customer feedback. Thank you again for leaving your recommendations and insights – we appreciate it!

Validated ReviewerIncentivizedSource: G2 invite

 ![Erica S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erica S.")
ES

Erica S.

Marketing Manager

Mid-Market (51-1000 emp.)

8/31/2020

"Quick and easy to navigate"

5/5

What do you like best about ReviewTrackers?

I've been using their local listings feature and it's been very easy to navigate and make updates on. It definitely saves me a lot of time. Their client support team is also quick to respond and always helpful when I need any assistance, which I highly appreciate. My team has also been using RT to analyze reviews and it's been great to have reviews easily accessible in one platform. Review collected by and hosted on G2.com.

What do you dislike about ReviewTrackers?

There are some actions that I am unable to do through the dashboard for now, but the RT team are able to take care of it pretty quickly. It hasn't been a big issue for me. Review collected by and hosted on G2.com.

What problems is ReviewTrackers solving and how is that benefiting you?

For local listings, it saves me from having to go through every listing one by one and update info. We have over 50 stores that we handle this for so the local listings feature helps immensely. It also lists store info on so many online listings, which they weren't on before, and that helps increase our visibility online. Review collected by and hosted on G2.com.

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Response from Chelsea Glosser of ReviewTrackers

[Editedit](https://www.g2.com/survey_responses/reviewtrackers-review-4367398/official_response/edit)

Hi Erica - Thank you for your positive review! We're glad we could make it easier for you to manage your local listings and reviews. We're proud to be a partner with your business, and we will make sure to share your review with our support team. Thanks again for sharing your ReviewTrackers experience with the G2 community!

Current UserValidated ReviewerSource: Organic

 ![Blake G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Blake G.")
BG

Blake G.

Web Marketing Services Team Leader

Mid-Market (51-1000 emp.)

8/10/2020

"ReviewTrackers Has Made A HUGE Difference"

5/5

What do you like best about ReviewTrackers?

Really great support from our rep, Aisha, and the whole ReviewTrackers team.

I work for a national carpet cleaning brand. Being in the home services space, online reviews make a big difference. Our franchise network was way behind our competition in both number of online reviews and review quality.

Deciding to work with ReviewTrackers has made a huge difference. ReviewTrackers worked with our IT team to create a review solicitation sequence that integrated with our scheduling software. That way when our franchisees finished a job, texts and emails would go out automatically asking customers for a review.

Because of ReviewTrackers, our franchises get way more reviews without even trying. ReviewTrackers also helped us increase our average rating, increase our response rate by 38%, and decrease our average response time by 79% network-wide. This helped our franchisees book more jobs and even helped many of them rank better on Google.

ReviewTrackers has really helped us step up our online reputation management. They've always been super responsive and have provided great support. Honestly, a pleasure to work with. I would highly recommend using them. Review collected by and hosted on G2.com.

What do you dislike about ReviewTrackers?

We sometimes need to submit our own review sources. The system usually will find many of them for us, but it's not perfect. Review collected by and hosted on G2.com.

What problems is ReviewTrackers solving and how is that benefiting you?

Because of ReviewTrackers, our franchises get way more reviews without even trying. ReviewTrackers also helped us increase our average rating, increase our response rate by 38%, and decrease our average response time by 79% network-wide. This helped our franchisees book more jobs and even helped many of them rank better on Google. Review collected by and hosted on G2.com.

Show More

Response from Chelsea Glosser of ReviewTrackers

[Editedit](https://www.g2.com/survey_responses/reviewtrackers-review-4337530/official_response/edit)

Hi Blake – Thank you so much for your review of ReviewTrackers! We're happy to hear that the ReviewTrackers team has made it simple to implement a review solicitation sequence that integrates with your scheduling software, and has helped increase your overall reviews and average ratings. We will be sure to share this positive feedback with Aisha as well. Thank you again – we sincerely appreciate the time you took in leaving this on G2!

Current UserValidated ReviewerSource: Organic

GG

Gary G.

IT Department

Mid-Market (51-1000 emp.)

9/27/2020

"Great tool worth your time."

4.5/5

What do you like best about ReviewTrackers?

One of the functions that I like the most about this software is its customer satisfaction management, since they are unsurpassed and maintain an incredible receptivity to the requests that are sent, when there is a problem derived from Review Trackers, that is, It is not necessary to wait a long period of time in business days to receive a response about the doubts or inconveniences that are generated like any operating system once it is implemented, mentioning that it is one of the qualities that most attract my attention, in comparison to other systems with similar functionalities. Review collected by and hosted on G2.com.

What do you dislike about ReviewTrackers?

We can make a relevant mention of this software, that some of its functionalities are usually disastrous and difficult when operating them, if this option of use is needed for our own convenience, in more specific and similar words, it should be noted that the panel Home and review search features when used through a particular browser are usually minimal challenge, which encourages a slowdown in workplace results. Review collected by and hosted on G2.com.

Recommendations to others considering ReviewTrackers:

Review Trackers is excellent for companies trying to increase their online traffic and monitor everything they enter about their functions, that is, it is very suitable for viewing the comments made by all customers on their pages and on other platforms, as a kind of frequent follow-ups, being very useful to provide technical services if there is any failure, or to improve the quality of the product that you produce in your company, being a very useful software, if we refer to this laboratory branch based mainly on its users. Review collected by and hosted on G2.com.

What problems is ReviewTrackers solving and how is that benefiting you?

We use Review Trackers with a fundamental objective in one of our subordinate areas for knowledge about the comments made by each of our clients, to determine the satisfactions and needs that have been solved by each of the products that we make internally in the company that we own, including problems that strangely often arise and provide technical support to their priorities of the article that is offered, that is to say that we use this software to monitor the reviews that each user of the service we provide. Review collected by and hosted on G2.com.

Show More

Response from Chelsea Glosser of ReviewTrackers

[Editedit](https://www.g2.com/survey_responses/reviewtrackers-review-4402963/official_response/edit)

Hi Gary - Thank you for taking the time to leave a review here on G2 and for the 4.5 stars! We especially appreciate you calling ReviewTrackers a great tool worth people's time, and for providing feedback within this review. Thank you again – we appreciate your support!

Validated ReviewerIncentivizedSource: G2 invite

MK

Michael K.

Mid-Market (51-1000 emp.)

9/3/2020

"Tool for classifications of the opinions provided."

4.5/5

What do you like best about ReviewTrackers?

It has powerful opinions management of the users of the different companies, to receive comments, including that it allows to request totally positive reviews on third-party sites, so that each business establishment can attract more customers due to the classifications that they provide Of the services, once, offered to these individuals, not excluding, that I love Review Trackers because it allows us to track NPS scores, locations and suppliers, being a useful software with great functionality, for many companies. Review collected by and hosted on G2.com.

What do you dislike about ReviewTrackers?

The implementation of this software on any platform can be a bit annoying, because many analyzes must be carried out to know exactly the compatibility that this system acquires with the servers that a particular company acquires, including that the Sentiment analytics, to promote a more specific service according to customer satisfaction, is still in beta, or rather, is not currently available. Review collected by and hosted on G2.com.

Recommendations to others considering ReviewTrackers:

Well this software is an excellent solution for specialists who are based on marketing, and leaders who seek to carry out constant monitoring and administration of online reviews of each of the users that it contains registered on its digital platform, more than anything , to classify and guarantee, between themselves and future clients that their system is reached and can visualize the effectiveness of our services, on a large scale, for a good position in the positive theories of the work we do, without excluding that your tool of the NPS is extraordinary and recommended. Review collected by and hosted on G2.com.

What problems is ReviewTrackers solving and how is that benefiting you?

Review Trackers helped us manage the reviews received from different and multiple providers and locations in one place, that is, in a predetermined interface, which, in the same way, allows us to automatically classify the positive opinions of our services, to be published in our most visible sources by new users, in order to get more and more users, due to the good ratings that most of these individuals give us, and at the same time this software agrees to request reviews from happy operators. Review collected by and hosted on G2.com.

Show More

Response from Chelsea Glosser of ReviewTrackers

[Editedit](https://www.g2.com/survey_responses/reviewtrackers-review-4372378/official_response/edit)

Hi Michael - Thank you for your positive review! We're glad we could make it easier to manage the reviews received from different and multiple providers and locations. We're also happy to hear our NPS has been simple to use and recommended by your team. Thanks again for sharing your ReviewTrackers experience with the G2 community and for leaving this review.

Validated ReviewerIncentivizedSource: G2 invite

MA

Mary A.

Enterprise (\> 1000 emp.)

9/17/2020

"ReviewTrackers ROCKS"

5/5

What do you like best about ReviewTrackers?

The ease of use. ReviewTrackers user interface is extremely intuitive. Review collected by and hosted on G2.com.

What do you dislike about ReviewTrackers?

There really isn't anything that our team dislikes. Review collected by and hosted on G2.com.

Recommendations to others considering ReviewTrackers:

Just do it. Review collected by and hosted on G2.com.

What problems is ReviewTrackers solving and how is that benefiting you?

We had a difficult time managing our reviews -- it was piecemeal at best. Our response rates were terrible. What responses we did have were poor. We did not have a handle on it whatsoever. Since we've been working with ReviewTrackers (for about a year now) our response we are able to manage most of our reviews from one dashboard. Our response rates have improved 75%. And, although we are constantly working on the quality of our responses, they have improved as well. Review collected by and hosted on G2.com.

Show More

Response from Chelsea Glosser of ReviewTrackers

[Editedit](https://www.g2.com/survey_responses/reviewtrackers-review-4390925/official_response/edit)

Hi Mary - Thank you so much for your review on G2. We're glad ReviewTrackers has made it intuitive to manage your reviews and has helped you improve your response rate by 75%! In addition, it's great to hear that the quality of responses has improved since using ReviewTrackers. Thank you again for taking the time to leave this review, we sincerely appreciate it.

Current UserValidated ReviewerSource: Organic

 ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising")
AM

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

9/11/2020

"A little rocky at first, but things are really coming together."

4/5

What do you like best about ReviewTrackers?

I like the Dashboards and the amplify widgets. Its so easy to use the platform a child could. Collection of 1st party reviews couldn't be easier with the included tools. The tools work and I don't have to worry about them daily/weekly/ or even monthly. Review collected by and hosted on G2.com.

What do you dislike about ReviewTrackers?

Getting helpful assistance with API troubleshooting takes longer than I usually care for. Was a little difficult originally getting assistance in the beginning but we are learning together. Review collected by and hosted on G2.com.

Recommendations to others considering ReviewTrackers:

Listen to your agency partners! Thanks! Review collected by and hosted on G2.com.

What problems is ReviewTrackers solving and how is that benefiting you?

I was trying to integrate their review management capabilities into my platform Review collected by and hosted on G2.com.

Show More

Response from Alyssa Shaoul of ReviewTrackers

[Editedit](https://www.g2.com/survey_responses/reviewtrackers-review-4382721/official_response/edit)

Hi there,

Thank you so much for sharing your updated ReviewTrackers experience with the G2 community. We're so happy to hear that you find it easy to use the tools for generating, responding to, and displaying reviews.

Again, we sincerely apologize for any difficulty you have experienced with our API integration. Our goal is to make this experience as seamless as possible for our customers, and we appreciate the opportunity you gave us to make things right. If there is anything else that our team can assist with, please don't hesitate to email support@reviewtrackers.com or your customer success manager.

Again, thank you for taking the time to share your valuable feedback.

11/19/2020
Current UserValidated ReviewerSource: Organic

 ![Mycah H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mycah H.")
MH

Mycah H.

Student

Mid-Market (51-1000 emp.)

2/27/2020

"The BEST support team!"

5/5

What do you like best about ReviewTrackers?

ReviewTrackers is seriously the best local listing platform a company could ask for. Their client support team is responsive, proactive, and dedicated to meeting your needs. On several occasions, we had an urgent request that required fast action, and ReviewTrackers never failed to follow through. Overall, the platform is very user-friendly, provides excellent reporting features, and makes responding to reviews manageable. One of my favorite features within this platform is the unlimited users and the ability to manage role preferences. Our franchise partners much appreciated being a part of the review process and receiving updates on their location's presence in the digital space. There are no words to describe how much our team enjoyed working with ReviewTrackers. Everything about the experience was positive. The only reason we switched platforms was to meet the needs (i.e., that of which are unrelated to ReviewTrackers) of our growing franchise; otherwise, we would have never left this platform. Review collected by and hosted on G2.com.

What do you dislike about ReviewTrackers?

The ONLY thing is I wish they could have released their new local listing platform before we had to change companies. I was so excited to see the potential! Review collected by and hosted on G2.com.

What problems is ReviewTrackers solving and how is that benefiting you?

We realized our need to be proactive with our reviews, in terms of responses AND requesting. Our digital team also realized the value of bringing awareness to our franchise partners about their digital presence and educating each member on how to make this data useful. ReviewTrackers opened our eyes to the potential of online reputation management and motivated us to take each of our locations to the next level. Review collected by and hosted on G2.com.

Show More

Response from Alyssa Shaoul of ReviewTrackers

[Editedit](https://www.g2.com/survey_responses/reviewtrackers-review-4131572/official_response/edit)

Hi Mycah,

Thank you so much for your positive review! We're happy to provide you with local listings support and appreciate the feedback about how the platform is easy-to-use and makes responding to reviews more manageable. We're happy to be a partner with your business, and we will be sure to share this feedback with our support team as well.

Once again, thanks for sharing your ReviewTrackers experience with the G2 community!

Validated ReviewerSource: Organic

 ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness")
UH

Verified User in Health, Wellness and Fitness

Enterprise (\> 1000 emp.)

4/24/2020

"I would be lost without ReviewTrackers"

5/5

What do you like best about ReviewTrackers?

I like having all my locations on one dashboard. Being able to respond to all my reviews is great. Review Trackers is very easy to use. I send daily reports to senior leadership to show how each of our communities is doing. Review collected by and hosted on G2.com.

What do you dislike about ReviewTrackers?

I wish yelp would integrate with the system. It'd difficult jumping to different platforms. Review collected by and hosted on G2.com.

Recommendations to others considering ReviewTrackers:

Try it out, the service I receive from is always top of the line. Review collected by and hosted on G2.com.

What problems is ReviewTrackers solving and how is that benefiting you?

The ability to automate reviews is invaluable. We use the web widget to show reviews on our websites. Review collected by and hosted on G2.com.

Show More

Response from Alyssa Shaoul of ReviewTrackers

[Editedit](https://www.g2.com/survey_responses/reviewtrackers-review-3645191/official_response/edit)

Thank you so much for taking the time to write a review here on G2. We're so happy to hear that ReviewTrackers makes it easy to respond to all of your reviews and send reports back to senior leadership. While we showcase Yelp reviews on our platform, we appreciate your feedback about responding to them directly and will take this back to our team internally.

We will also share your review with our Product and Engineering teams, for they will be excited to hear how much you value the automated review responses as well as the web widget to showcase reviews.

Once again, thanks for sharing your ReviewTrackers experience with the G2 community!

Validated ReviewerIncentivizedSource: G2 invite

 ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services")
UC

Verified User in Consumer Services

Small-Business (50 or fewer emp.)

12/18/2019

"ReviewTrackers doesn't lead to clients leaving reviews"

0.5/5

What do you like best about ReviewTrackers?

Not much.. the program doesn't really do what they claim it does.. increase your business client reviews on Google, etc. Review collected by and hosted on G2.com.

What do you dislike about ReviewTrackers?

I've used ReviewTrackers for over 6 months now and have had little luck getting my clients to leave reviews for my business on Google, etc., which is specifically what ReviewTrackers is supposed to do. I can't customize the email subject or the actual content of the ReviewTracker email to help increase the chance that my clients actually open the 'please leave a review' email. Since my clients don't open the email, they don't receive the link to leave me a review on Google, etc. I see very little value in using the ReviewTrackers service. Review collected by and hosted on G2.com.

Recommendations to others considering ReviewTrackers:

Do your research and look for a program that lets you customize the email subject and email content that does to the client asking them to leave a review. ReviewTracker's email to the client simply says "follow up" which is definitely not attention getting and will not cause a client to even open the email, let alone leave a review for you. Review collected by and hosted on G2.com.

What problems is ReviewTrackers solving and how is that benefiting you?

I have solved no problems using ReviewTrackers. Apparently, ReviewTrackers doesn't let the user customize the email content or subject to get the client to actually open the email and leave an online review for your business. Review collected by and hosted on G2.com.

Show More

Response from Alyssa Shaoul of ReviewTrackers

[Editedit](https://www.g2.com/survey_responses/reviewtrackers-review-3888942/official_response/edit)

Hi there, thanks for sharing your candid feedback with us.

We’re sorry to hear you haven’t been getting as much value as you should from ReviewTrackers. And we apologize for any confusion you may have experienced in using the Ask Tool: when you request reviews or feedback from your customers, the subject line is indeed customizable, as are many other fields in the email. The Ask Tool is loaded with default templates, which you can always personalize to drive campaign performance and increase your volume of reviews. This ability is communicated in our training materials, which we're happy to again walk through with you in even greater detail.

We have many success stories of business customers who have leveraged the Ask Tool to generate more reviews, and we’d love to help you do the same.

Please reach out at any time to our Customer Success team (support@reviewtrackers.com), who will help you harness the full potential of ReviewTrackers and the Ask Tool. Again, thanks for taking the time to write about your experience, and we look forward to talking with you.

Validated ReviewerSource: Organic

## Questions about ReviewTrackers? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about ReviewTrackers
](https://www.g2.com/products/reviewtrackers/discussions/new)

GU

Guest User

What is ReviewTrackers used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-reviewtrackers-used-for)

 ![Mateus S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mateus S.")
MS

Mateus Santos
•
Last activity about 6 years ago

"Best current location and operation system"

1 Upvote

1

[
Join the conversation
](https://www.g2.com/discussions/30277-best-current-location-and-operation-system)

[
View all Discussions
](https://www.g2.com/products/reviewtrackers/discuss)

## Pricing Options

Pricing provided by ReviewTrackers.

### Customizable Reputation Management Experience

Starting at $89.00

1 Location Per Month

[
View More Pricing Information
](https://www.g2.com/products/reviewtrackers/pricing)

ReviewTrackers Comparisons

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4.6/5(143)

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##### 
##### ReviewTrackers Features

Consumer Intelligence

Customer Feedback

Competitive Intelligence

Sentiment Analysis

Reporting

Corporate Reporting

Dashboard

Media Monitoring

Social Networks Monitoring

Social Media Management

Digital Media Monitoring

In-House Management

Team Workflow

[
View More Features
](https://www.g2.com/products/reviewtrackers/features)

##### Categories on G2

[Feedback Analytics](https://www.g2.com/categories/feedback-analytics)[Online Reputation Management](https://www.g2.com/categories/online-reputation-management)[Local Listing Management](https://www.g2.com/categories/local-listing-management)

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