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REVIEWS.AI Reviews & Product Details

Product review monitoring, management and big data analytics, helping today's biggest brands listen to their customers and improve products. Our focus is to automate customer feedback/reviews research, analytics and provide intelligent answers to the most important questions around product performance.

Seller

ReviewMonitoring.com

Discussions

REVIEWS.AI Community

Languages Supported

English

Overview by

Julius Ku

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REVIEWS.AI Media

Consumer product goods review monitoring

REVIEWS.AI Demo - Make Sense of Raw Data Visualize product perception, reviews growth, changes, trends

Understand what is causing downward trends, identify which retail drives most negative reviews, correlate reviews volumes with sales data

REVIEWS.AI Demo - Quickly ID trending keywords in positive/negative reviews and questions

Word Cloud feature efficiently highlights trending keywords in positive and negative reviews. What if trending keyword was “defective”? What action would you take?

REVIEWS.AI Demo - Automate Analytics Using Natural Language Processing and Machine Learning

Take the guessing and manual work out, identify what areas to focus on moving forward to get quick, impactful wins.

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TB

Taylor B.

Community Experience & Engagement Specialist

Mid-Market (51-1000 emp.)

12/17/2024

"Fabulous support team, and a system that makes work easier."

5/5

What do you like best about REVIEWS.AI?

The system itself makes consolidating customer feedback in one space so much easier. It saves me several hours per week by generating reports, flagging any potential issues, and by simply being a system simple enough that anyone can use. It means that people within my company can find the answers they want through this platform, and not by asking me. Accessibilty of customer feedback is amazing!

We can't forget a huge shoutout to the support team. Whenever there are bugs or issues, or I just have questions, I know that I'll receive a near immediate response with a solution. They're kind, curious and generous with their knowledge. Every company should strive to this level of customer support. Review collected by and hosted on G2.com.

What do you dislike about REVIEWS.AI?

There are occasional bugs, but the team is always quick to fix them. Review collected by and hosted on G2.com.

MC

Michael C.

Self-Employed

Enterprise (> 1000 emp.)

9/4/2019

"They respond VERY quickly and are great at acting upon your requests"

5/5

What do you like best about REVIEWS.AI?

It makes work easier, but honestly the fact that they are there any time I need them and act quickly is key. Review collected by and hosted on G2.com.

What do you dislike about REVIEWS.AI?

There honestly isn't much to dislike. You get your reviews lined up and can easily manage them. Review collected by and hosted on G2.com.

Recommendations to others considering REVIEWS.AI:

Honestly, it is a great tool with people that are quick to respond and help you.

So it is exactly what you'd want, especially if you are dealing with hundreds and thousands of reviews. If you are dealing with Thousands of reviews then you would be very happy with RevMon. Review collected by and hosted on G2.com.

What problems is REVIEWS.AI solving and how is that benefiting you?

Saves a lot of time and work so we are able to spend more time answering reviews rather than adding them to Excel, etc. Review collected by and hosted on G2.com.

MV

Matt V.

Reputation Strategy Manager

Consumer Goods

Mid-Market (51-1000 emp.)

2/8/2019

"Leading the Industry"

4.5/5

What do you like best about REVIEWS.AI?

Review Monitoring is the best review scraping and aggregating platform for online product reviews for sites like Amazon, Walmart.com, and many others. They are continually improving and are very open to user feedback. Review collected by and hosted on G2.com.

What do you dislike about REVIEWS.AI?

Keeping scraping software up to date is a challenge for this space in general. Occasional review count and other data errors creep up as product listings change, but they are quick to fix things when alerted. It's just a fact that this is a challenge to anyone in this space. Review collected by and hosted on G2.com.

Recommendations to others considering REVIEWS.AI:

Just talk to them and do the demo. It's work investigating. Know that there are some limitations with all scraping based platforms, so ask questions when you have them. The Review Monitoring team is quick to provide support. Review collected by and hosted on G2.com.

What problems is REVIEWS.AI solving and how is that benefiting you?

We have been using Review Monitoring to track reviews for similar products on different sites and aggregate feedback. We also use it as a mechanism to see all recent reviews that need posted replies. Review collected by and hosted on G2.com.

II

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

2/12/2019

"Great resource"

4.5/5

What do you like best about REVIEWS.AI?

Love the amount of data provided as well as the uniqueness of the data (word clouds). Review collected by and hosted on G2.com.

What do you dislike about REVIEWS.AI?

Still a small company so bugs and product confusion can happen. Nothing that hasn't been solved with an email to the team, however. Review collected by and hosted on G2.com.