Retreaver Reviews & Product Details

The Retreaver team is extremely responsive and very helpful. There have been many times I had question, issue, or idea and they always provide quick, helpful responses. The team is very hands-on when it comes to problem solving and get on calls with us whenever this is an issue. Stan and Dylan provide unparalleled customer service and help us better understand how we can use their tools to suit our needs. They will even build certain functionality in if necessary and stay on the cutting edge of Pay Per Call.

Their reporting is easy to understand and provides relevant information up front without having to dig through a ton of data. They are also very patient and take the time to do walkthroughs with us for new features or show us how to better use existing features. Their support exceeds expectations and allows us to grow. Review collected by and hosted on G2.com.

I really don’t have any complaints. Any time I have an issue it is taken care of by the Retreaver team promptly and any features that don't already exist are typically in their pipeline to be created. Review collected by and hosted on G2.com.

Retreaver as a platform is easy to use and navigate and allows for a high level of customization. We have had very few reliability issues with them and we can always count on it working properly. As valuable, if not more, is there amazing customer service who truly care and want you to be successful. They have always gone above and beyond to solve problems and in the rare cases of any platform issues, apply appropriate credits. I would highly recommend anyone in the space to consider Retreaver for their call tracking needs. Review collected by and hosted on G2.com.

There are a few quirks of the reporting functions that I think could be streamlined and altered to be more insightful such such as having the option to view conversion percentage based off of gross calls as well as unique calls. Also a better reporting method to more easily find discrepancies of payables vs receivables. Review collected by and hosted on G2.com.

With Retreaver, I can (without needing a developer) create, optimize, and measure all my campaigns quickly and easily. Additionally, I can create all the essential integrations with other analytic and media platforms with ease. Review collected by and hosted on G2.com.

I have not disliked anything up to this point. The technology and team has exceeded my expectations. Review collected by and hosted on G2.com.

The Retreaver team helped orchestrate a seamless transition from our old tech stack to our new platform. This team is easy to contact, quick to respond, and most importantly, knowledgeable about their product. Their Platform has a clean UI design making edits and changes quick and easy. So far we have had no bugs or major items causing downtime. Based on my experience it's evident that their team cares about their clients succeeding. Review collected by and hosted on G2.com.

I have yet to find a dislike about the product. Review collected by and hosted on G2.com.

It's effective, and affordable. Can't ask for much more when it comes to a call tracking system. On top of that the customer service from this company is incredible. Their team is always there to help us customize/strategize on how we can make the most of the software. Review collected by and hosted on G2.com.

As a user of multiple call tracking platforms I'd say there are aspects of the platform that aren't as intuitive as others. That said, the platform overall is easy to navigate through and their team is more than willing to coach you to ensure you are getting what you need out of it. If you're thinking of using this in addition to other systems, or transitioning altogether, like anything else there will be a learning curve. However, once you get the blueprint down the system is pretty easy to use and very effective. Not many negative things to say about this company! Review collected by and hosted on G2.com.

I seriously love how genuine these guys are. Since I met them they kept everything very real, were never trying to sell anything they were legitimately trying to help. I talk to them as if we have been friends for a while and I feel like they are my business partners. They are on top of their programs and easy to get a hold of. And they are always trying to help and help me grow my business! Review collected by and hosted on G2.com.

Nothing yet. They have found a solution to all my problems. Review collected by and hosted on G2.com.

Accessability of the team. Unique product features and custom guidance on how to optimize for best results. Review collected by and hosted on G2.com.

I don't feel like I use it to it's fullest capabilities. Review collected by and hosted on G2.com.

The ability to control my lead purchases like never before. Review collected by and hosted on G2.com.

No ability to make mass changes to state mixes or call schedules. Review collected by and hosted on G2.com.

I like how user friendly the software is. Very much easy to navigate around and use the features. Review collected by and hosted on G2.com.

I feel the reporting is quite limited to other products we've used in the past. Review collected by and hosted on G2.com.

I can’t say enough good things about Retreaver! Initially I was won over by Stan’s quick-witted humor and ability to answer all my questions. They are reasonably priced and have virtually all the features I required. I am extremely happy with the usability of the system as well as the way above average customer service. I love that they are working on a system to find possible synergies between their current clients to further benefit everyone involved. Review collected by and hosted on G2.com.

Hmmm, what do I dislike? I dislike having to say I dislike anything about this company or their product. If there is a feature I would like that they do not offer, they get it added. Review collected by and hosted on G2.com.