--- title: RetainIQ Reviews meta_title: 'RetainIQ Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how RetainIQ works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 3 scale: '5' date_modified: '2026-06-04' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # RetainIQ Reviews **Vendor:** RetainIQ **Category:** [E-Commerce Personalization Software](https://www.g2.com/categories/e-commerce-personalization) **Average Rating:** 4.5/5.0 **Total Reviews:** 3 ## About RetainIQ RetainIQ is an intelligent email marketing platform that can seamlessly integrate and automate some of the most tedious tasks of creating and managing your email flows. It has a collection of pre-designed email templates that can be personalised and can be made specific to each industry as per the brands' needs. It is an assistant that will run and monitor retention campaigns in autopilot mode and provide you with incredible insights, boosting revenues by up to 30%. ## RetainIQ Reviews ### 1. Usefull but can get better **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** May 20, 2024 **What do you like best about RetainIQ?** It has a friendly user interface. Good targeting messages. Has strong automation features. **What do you dislike about RetainIQ?** Limited desing flexibility. Low design templates. Customization limitations. **What problems is RetainIQ solving and how is that benefiting you?** Retain IQ could benefit from offering a wider variety of email design templates, also there could be mor workflows to automatice different types of email. ### 2. Good Tool for personalised email and sms customer experience. **Rating:** 5.0/5.0 stars **Reviewed by:** Amit S. | Product Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2023 **What do you like best about RetainIQ?** Mesmerize shoppers with hyper-personalization. **What do you dislike about RetainIQ?** i have Nothing to dislike about the retainiq. **What problems is RetainIQ solving and how is that benefiting you?** email and sms commnucation for promational and marketing purpose ### 3. BEst AI personalization tool for Email and SMS **Rating:** 4.5/5.0 stars **Reviewed by:** Dipesh R. | Senior Executive - Seo, Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2023 **What do you like best about RetainIQ?** Easy to add personalized and visually appealing loyalty information to encourage them to buy more. **What do you dislike about RetainIQ?** The basic price is $400. it would be good if it can be reduce **What problems is RetainIQ solving and how is that benefiting you?** Personalized Email Marketing solution for Marketers. - [View RetainIQ pricing details and edition comparison](https://www.g2.com/products/retainiq-io/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-12+19%3A55%3A31+-0500&secure%5Bsession_id%5D=d34cdf54-63e5-49f1-80fa-270571bc7875&secure%5Btoken%5D=c8f40138cc1d30256733cc75214ec2789cbc308db544e16704b8806518563785&format=llm_user) ## RetainIQ Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Search Tracking and Optimization **Visitor Behavior** - Monitoring - Targeting - Guided Selling **Segmentation** - A/B Testing - Customer Profiles **Agentic AI - Personalization** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Templates** - Library - Customization - Optimization **Targeting** - Behavioral Targeting - Contextual Targeting **Campaign Management** - Program Management - Event / Webinar Marketing - Calendaring - Budgeting **Personalization** - Recommendation - Content - Cart Abandonment - Search - Personalization Engine - Product Recommendations - A/B Testing - Personalized Messaging **Triggered Content** - Geofencing - Triggered Emails - Triggered Messages **Social** - Social Listening - Social Sharing - Social Campaigns - Social Media Engagement - Social Media Advertising **Multichannel** - Web - Email - Mobile **Personalized Content** - Recommendation Engine - Personalized Discounts - Website Personalization **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - SEO / Keyword Analytics **Administration ** - Marketing Campaigns - Reports & Analytics - User Data - Integrations **Agentic AI - Personalization Engines** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Output Document Generation **Agentic AI - E-Commerce Personalization** - Natural Language Interaction - Proactive Assistance **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications ## Top RetainIQ Alternatives - [Insider One](https://www.g2.com/products/insider-one/reviews) - 4.8/5.0 (1,390 reviews) - [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) - 4.6/5.0 (764 reviews) - [Netcore Customer Engagement Platform](https://www.g2.com/products/netcore-customer-engagement-platform/reviews) - 4.5/5.0 (564 reviews)