Top 10 Reputation & Directory Management Alternatives & Competitors

Top 10 Alternatives to Reputation & Directory Management Recently Reviewed By G2 Community

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Birdeye
By Birdeye
4.7/5
(3,868)
Product Description
Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes.
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Categories in common with Reputation & Directory Management:
Local Listing Management
Online Reputation Management

SOCi
By SOCi
4.5/5
(3,719)
Product Description
AI-powered marketing solutions for multi-location businesses.
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Categories in common with Reputation & Directory Management:
Local Listing Management
Online Reputation Management

Reputation
By Reputation
4.6/5
(2,387)
Product Description
Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of public and private feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. We refer to this process as Reputation Experience Management, a category we created.
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Categories in common with Reputation & Directory Management:
Local Listing Management
Online Reputation Management
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Yext
By Yext
4.4/5
(965)
Product Description
Yext is an API-first, composable software platform that collects and organizes content from across the enterprise to deliver relevant, actionable information — in the form of answers — wherever people ask questions about a business.
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Categories in common with Reputation & Directory Management:
Local Listing Management
Online Reputation Management

Vendasta AI Platform
By Vendasta
4.5/5
(444)
Product Description
Vendasta turns complex data and instructions into easy-to-manage AI employees that work across the Vendasta platform, so businesses can grow while staying focused on what they do best. Vendasta’s AI employees come pre-configured with the skills and personality to fit any business. You can easily customize them using simple language too—no coding required. Whether it’s lead capture, automating customer communication, or managing content, the AI employees have you covered.
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Categories in common with Reputation & Directory Management:
Local Listing Management
Online Reputation Management

Experience.com
By Experience.com
4.8/5
(357)
Product Description
Experience.com is an enterprise experience management platform.
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Categories in common with Reputation & Directory Management:
Local Listing Management
Online Reputation Management

Chatmeter
By Alchemer
4.5/5
(353)
Product Description
Local listing, review, and social media management for the multi-location brand and agency.
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Categories in common with Reputation & Directory Management:
Local Listing Management
Online Reputation Management

G2 Profile and Reviews
By G2
4.7/5
(4,157)
Product Description
G2 helps businesses discover, review, buy, and manage the software needed to reach their potential
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Categories in common with Reputation & Directory Management:
Online Reputation Management

Semrush
By Semrush
4.5/5
(3,271)
Product Description
Online Visibility and Content Marketing SaaS Platform
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Categories in common with Reputation & Directory Management:
Local Listing Management

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