Qualtrics Strategy & Research Features
User Response Methods (5)
Survey
Text-based surveys or quizzes related to user experience. 12 reviewers of Qualtrics Strategy & Research have provided feedback on this feature.
Video Snippets
Individually recorded video clips based on situations or prompts.
Video Interview
One-on-one video conferences with users.
Photo Submission
Screenshots or in-context photos sent in from users.
Text/Notes
Text responses to situational prompts. 10 reviewers of Qualtrics Strategy & Research have provided feedback on this feature.
Participant Selection (4)
In-App
Intercepting users during application usage. 10 reviewers of Qualtrics Strategy & Research have provided feedback on this feature.
In-Store
Intercepting customers during in-person shopping experience.
On-Site
Intercepting visitors while on particular webpage.
Recruitment Pool
Vendor-provided database of respondents.
Insights (3)
Analytics
As reported in 12 Qualtrics Strategy & Research reviews. Actionable data generated from user responses.
Collaboration
Based on 10 Qualtrics Strategy & Research reviews. Collaborative tools for analyzing or repurposing responses.
Sorting
Tools for tagging, storing, and searching responses. This feature was mentioned in 11 Qualtrics Strategy & Research reviews.
Administration (3)
Quality Control
Data quality consists of deduplication, cleansing, and appending your marketing database.
Data Sampling
Allows users to select samples of data for defined procedures.
Collaboration
Share data across your organization.
Capabilities (4)
Data Visualization
Communicate complex information clearly and effectively through advanced graphical techniques.
Survival Analysis
Supports evaluation of durations, events, and reliability in relation to statistical analysis
Risk Data Attributes
Identify risk data attributes such as description, category, owner, or hierarchy.
Cost Analysis
Tools to analyze financial data in order to gain usable insights.
Methodology (3)
ANOVA Support
Supports analysis of variance (ANOVA) to determine observed variance.
Regression
Supports various regression methods such as ordinary least squares (OLS), weighted least squares (WLS), or generalized linear model (GLM).
Time Series Analysis
Supports the analysis of time series data for predictive analytics and exploratory analysis.
Analytics (4)
Net Promoter Score (NPS)
Calculates net promoter score (NPS) using customer feedback data.
Customer Satisfaction (CSAT) Score
Calculates customer satisfaction (CSAT) score using customer feedback data.
Customer Effort Score (CES)
Calculates customer effort score (CES) using customer feedback data.
Gamification
Provides gamification tools to incentivize employees to leverage customer feedback insights.
Customization (4)
Stakeholder Management
Provides insight concerning engagement with various stakeholders in regards to customer feedback and experience.
Multilanguage Support
Allow users to create surveys and repond to customer feedback in a variety of languages.
Multiple Branding Support
Allows users to deploy surveys and intake feedback data for multiple brands.
Vertical-specific Solutions
Vendor provides industry- or role-specific experience management solutions.
Data collection (5)
Natural Language Processing (NLP)
Provides NLP features for filtering data collection down to specific data points
Data Sources
Provides a wide selection of data sources for aggregated news and MARKET data
Custom Research Sources
Allows users to make custom data collection queries
Lead Enrichment
Provides features for users to verify, correct, and include additional information to a lead in order to enhance data accuracy
Advanced Data Collection
Provides advanced data points including but not limited to company size, org charts, technology installs, company funding history,
Segment Trending (4)
Web
Provides features for tracking competitors websites including information such as pricing changes or new product features
Social
Provides features for tracking competitor activity on social media
Benchmarks
Allows users to benchmark their product against other competitors in order to understand competitive position in the market
Finance
Allows users to know how much financing has flowed to a particular industry with real deal activity visualizations
Platform (6)
Search
Provides users with search tools in order to find the data they need quickly
User, Role, And Access Management
Allows users to grant access to select data, features, objects, etc. based on the users, user role, groups, etc.
Mobile User Support
Allows software to be easily used on multiple mobile devices, including phone and tablet devices
Alerts
Provides features for email and messaging alerts surrounding contact and company updates
Collaboration
Allows multiple users to access and collaborate on the platform
Compliance
Provides features for users to follow domestic and international privacy and data colelction compliance laws
Analysis (3)
Custom Dashboards
Allows users to create custom market intellignece dashboards
Reports
Allows users to build and export reports for market data
Integrations
Allows users to inegrate dashboards with analytics platforms, CRMs and marketing automation software
Survey Management (4)
Survey Builder
As reported in 449 Qualtrics Strategy & Research reviews. Enables users to create surveys through a simple drag-and-drop or WYSIWYG editor
Question Types
Based on 452 Qualtrics Strategy & Research reviews. Allows the use of various question types such as open-ended, closed-ended, multiple choice, and ratings
Templates
Offers pre-built templates for creating surveys with different audiences or use cases 397 reviewers of Qualtrics Strategy & Research have provided feedback on this feature.
Survey Distribution
Provides tools for distributing surveys through email, SMS, social media, etc. This feature was mentioned in 448 Qualtrics Strategy & Research reviews.
Survey Customization (4)
Branching/Skip Logic
Helps create more intelligent surveys based on respondent's actions and answers This feature was mentioned in 432 Qualtrics Strategy & Research reviews.
Branding
Allows users to customize survey colors, logos, and URLs to match company branding 394 reviewers of Qualtrics Strategy & Research have provided feedback on this feature.
Multimedia Support
Ability to embed videos, photos, or other rich media 360 reviewers of Qualtrics Strategy & Research have provided feedback on this feature.
Multilingual Surveys
As reported in 313 Qualtrics Strategy & Research reviews. Allows for creation of surveys in different languages and advanced survey translation
Survey Insights (4)
Reporting & Analytics
Provides tools to visualize and analyze data This feature was mentioned in 440 Qualtrics Strategy & Research reviews.
BI Tools Integration
Based on 289 Qualtrics Strategy & Research reviews. Allows integration with third -party reporting and business intelligence applications
Data Exporting
Based on 437 Qualtrics Strategy & Research reviews. Allows users to export reports from the product into an .xsl, .csv, or .pdf file
Permissions
As reported in 386 Qualtrics Strategy & Research reviews. Allows administrators to set permissions on viewing, filtering, or sharing survey results
Brand Signals (3)
Comparison
Based on 67 Qualtrics Strategy & Research reviews. Compare and contrast products, brands, sentiment, etc.
AI
Based on 66 Qualtrics Strategy & Research reviews. Provides AI generated insights.
Brand Health
Quantifies digital consumer intelligence to analyze brand health. This feature was mentioned in 66 Qualtrics Strategy & Research reviews.
Brand Analytics (2)
Trend Analysis
As reported in 69 Qualtrics Strategy & Research reviews. Identification and analysis of brand or product trends.
Tracking
Capability to track and measure brand results over time. This feature was mentioned in 70 Qualtrics Strategy & Research reviews.
Generative AI (5)
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text Generation
Allows users to generate text based on a text prompt.
AI Text Summarization
Condenses long documents or text into a brief summary.
AI Text Summarization
Condenses long documents or text into a brief summary.
Agentic AI - Market Intelligence (2)
Cross-system Integration
Works across multiple software systems or databases
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Experience Management (4)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Cross-system Integration
Works across multiple software systems or databases
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Agentic AI - Survey (3)
Adaptive Learning
Improves performance based on feedback and experience 12 reviewers of Qualtrics Strategy & Research have provided feedback on this feature.
Proactive Assistance
Anticipates needs and offers suggestions without prompting This feature was mentioned in 12 Qualtrics Strategy & Research reviews.
Decision Making
Makes informed choices based on available data and objectives This feature was mentioned in 13 Qualtrics Strategy & Research reviews.
Survey Design - Consumer Insights Platforms (5)
Multi-Use Methodologies
Supports various research types: brand tracking, concept testing, CX, campaign evaluation, journey mapping.
Industry & Locale Adaptability
Adjusts templates, quotas, norms, language, and structure for different markets, verticals, and geographies.
Behavioral & Adaptive Logic Guidance
Suggests logic paths, mitigates bias (order, fatigue), and optimizes question flow.
Self-Serve Survey Builder
Enables users to build surveys with branching, quotas, randomization without needing vendor support.
AI Smart Probes
Dynamically generates follow-up questions during survey based on respondent answers to deepen insight.
Audience Access - Consumer Insights Platforms (3)
Flexible Audience Options
Supports multiple sourcing modes: panels, open links, partner audiences.
Customer Data Upload
Allows uploading of first-party customer / CRM lists for sampling or recontact.
Consumer Panels
Gives access to pre-profiled consumer panels for targeting.
Data Collection - Consumer Insights Platforms (3)
Rapid Research
Enables launching, collecting, and closing studies quickly (hours to days) for agile insights.
Quality Assurance
Implements checks (fraud, attention, logic, cleaning) during collection to ensure data reliability.
Mobile / Mixed Mode
Supports surveys via mobile, SMS, app, web, adapting delivery to device and context.
Analytics - Consumer Insights Platforms (3)
AI-Powered Insights
Automates summary, trend detection, clustering, and insights generation.
Qualitative Research Support
Supports qualitative methods like open-text, video, or discussion feedback.
Benchmarking & Norms
Offers benchmarks, industry norms, comparative analytics.
Collaboration - Consumer Insights Platforms (3)
Dashboards & Embedded Integrations
Provides interactive dashboards, narrative visualizations, and embedding into external systems or BI tools.
Embeddable Reports
Allows embedding insight modules, export to other systems, push-to BI or product dashboards.
Shared Workspaces
Enables team collaboration, commenting, version control, and stakeholder review flows.





