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G2 recognized Quadient Inspire
Quadient Inspire

By Quadient

4.8 out of 5 stars
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Quadient Inspire Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

4 months

Quadient Inspire Integrations

(4)
Verified by Quadient Inspire

Quadient Inspire Media

Quadient Inspire Demo - Customer journey mapping
Use Inspire's customer journey mapping to identify gaps and pain points in the customer journey so CX leaders can address.
Quadient Inspire Demo - Mobile and web
Quadient Digital Advantage Suite enables you to develop personalized mobile and web experiences that are fully integrated with core systems and aligned with non-digital communication channels.
Quadient Inspire Demo - Design once, deliver any channel
Digital Advantage Suite enables you to develop personalized mobile and web experiences that are fully integrated with core systems. Inspire’s omnichannel preview lets you see how the communication will look on a variety of devices and screens.
Quadient Inspire Demo - Ad hoc communications for 1-to-1 personalization
Inspire Interactive makes it easy to create personalized ad-hoc communications with pre-approved blocks of content.
Quadient Inspire Demo - Easily modify content and track changes
Streamline approvals with the ability to accept or reject content changes via a ‘change tracking feature that maintains a real-time audit trail.
Quadient Inspire Demo - More cloud options
Quadient-hosted public Container Registry allows you to download and configure pre-built container images of Inspire Flex, saving months of dev time.
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Quadient Inspire Reviews (122)

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Reviews

Quadient Inspire Reviews (122)

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4.8
122 reviews

Pros & Cons

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Prakash K.
PK
Sr IT Ops Engineer
Mid-Market (51-1000 emp.)
"Efficient and User-Friendly for Document Management"
What do you like best about Quadient Inspire?

The best feature of Quadient Inspire is its flexibility in creating and automating personalized customer communications, which enhances our document management process.

Quadient Inspire makes it easy to design and distribute customized documents, reducing the time spent on manual processes. Its integration with various systems and multi-channel delivery capabilities improve efficiency and reduce errors.

Quadient Inspire makes it easy to design and distribute customized documents, reducing the time spent on manual processes. Its integration with various systems and multi-channel delivery capabilities improve efficiency and reduce errors. Review collected by and hosted on G2.com.

What do you dislike about Quadient Inspire?

While Quadient Inspire is powerful, it can have a steep learning curve for new users, and its setup process can be time-consuming depending on your system requirements Review collected by and hosted on G2.com.

Response from Tami May of Quadient Inspire

We're glad to hear that you find Quadient Inspire flexible and efficient for document management. We understand that the learning curve and setup process can be challenging, and we appreciate your feedback on this. We're continuously working to improve user experience and streamline the setup process.

Verified User in Computer Software
UC
Enterprise (> 1000 emp.)
"Best tool in CCM industry"
What do you like best about Quadient Inspire?

1. This tool can generate multiple formats of output (pdf, xml, csv, afp, etc) .

2. This tool can process multiple formats of input files (csv, txt, xml, etc).

3. It allows to generate customer output and tailor made solution as per client requirements as it has scripting options available at various stage of development.

4. The UI is easy to use and has all the required features in single screen.

5. Tool is easy to implement in any environment.

6. Tool is easy integrate as it has multiple data input and output options available.

7. The customer support of quadient is quite good as they provide both help and training. Review collected by and hosted on G2.com.

What do you dislike about Quadient Inspire?

1. I think the only downside is the cost of this tool. It is expensive as compared to competition. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market (51-1000 emp.)
"Very interactive and easy to use, also the software provides various dynamic approaches."
What do you like best about Quadient Inspire?

Quadient Inspire is interactive and user friendly, even a non technical guy can handle and work on this tool. It can be integrated with other tools very easily. One can migrate an application in very less timeframe compared to other tools in the market. Review collected by and hosted on G2.com.

What do you dislike about Quadient Inspire?

Although every thing is top notch and excellent but this software is little heavy. Review collected by and hosted on G2.com.

Elisabeth D.
ED
Développeuse éditique #Quadient - formations et certifications
Small-Business (50 or fewer emp.)
"The products of Quadient Inspire offer a solution to almost every problem."
What do you like best about Quadient Inspire?

I am familiar with the Designer and Evolve products of Quadient Inspire at an advanced level. I have been using Designer for several years as part of my assignments. Once you have learned to master them, the products offer wide possibilities that competing document solutions do not offer (or only with additional difficulties). I will continue to use Quadient products without hesitation and I recommend them without hesitation. Moreover, the support team is great, thank you very much! Review collected by and hosted on G2.com.

What do you dislike about Quadient Inspire?

Among the disadvantages, I can only mention one: it's that the training sessions are long, Quadient's products are earned! The theoretical durations indicated in the training sessions are unfortunately far from the reality I observe in the field (several colleagues have taken 2 or even 3 times the necessary time). Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Enterprise (> 1000 emp.)
"The most powerful CCM Tool in Market"
What do you like best about Quadient Inspire?

1. Provides omnichannel communication accross multiple channels (email, sms, print, web, etc).

2. The UI is very user friendly and easy to use. It also has drag and drop features. This make editing the document very easy.

3. It has strong security features which help to secure customer sensitive data. It also complies with various renowed compliances and regulations.

4. It has a lot of integration capabilities and can be used with any tool or technology used widely.

5. The performance of the tool is best in industry as it allows customization at all stages of workflow including scripting.

6. It is highly scalable depending on the work load and volumes. It can easily handle high volumes of data. This makes it suitable for all types of companies.

7. The customer support is on point and helps in every aspect related to work.

8. Tool is easy to implement and deploy in any environment. Review collected by and hosted on G2.com.

What do you dislike about Quadient Inspire?

1. The cost of this tool may be high for small businesses.

2. This tool may require extensive training and expertise to utilize it's full potential.

3. Cloud support needs improvement. Main tool is on-premise but Quadient is actively working to offer more cloud based approches to it's customers. Review collected by and hosted on G2.com.

Response from Tami May of Quadient Inspire

We're thrilled to hear that you find Quadient Inspire to be the most powerful CCM tool in the market! It's great to know that you appreciate its omnichannel communication capabilities, user-friendly UI, strong security features, and integration capabilities. We're also glad to hear that you find the customer support to be on point.

PR
Consultant
Mid-Market (51-1000 emp.)
"Quadient is the best CCM tool i have ever used due to its rich features, regular updates, ease of us"
What do you like best about Quadient Inspire?

I am using Quadient since 10 years and worked on many number of projects. It is feature rich with regular updates offering wide variety of products like Designer, Scaler, Automation, Interactive, Dynamic Communications, inspire messenger, Inspire evolve, Digital Advantage Suite, Quadient Digital Advantage Suite. Quadient provide the best education trainings which is enough for any new developer to work on this tool. Documentation they provide is very elaborative for each and every product. Quadient comes up with regular updates releasing-adding more and more features and new products to their linup. A complex document, complex automation setups can be easily build in Quadient with ease. Product support are very responsive and immediately meet up virtually to solve when critical issues arises. Review collected by and hosted on G2.com.

What do you dislike about Quadient Inspire?

downsides I found in my 10 year long Quadient career is really very limited. Quadient constantly released the updated which rectified the limited downsides I found in the beginning of my career. Review collected by and hosted on G2.com.

VB
Project Manager
Mid-Market (51-1000 emp.)
"Easy to integrate and a lot of documentation"
What do you like best about Quadient Inspire?

We are a system integrator in the field of CCM and we appreciate the continued development work on the suite Inspire Designer. Over the years the product has been improved a lot, making it easier to use and maintain. Moroever we have an entire community and a training and documentation portal available for the entire suite. Review collected by and hosted on G2.com.

What do you dislike about Quadient Inspire?

We think that the support should be improved with a live chat in order to manage fast requests, especially when we are present at the customer's premises and we need to give immediate answers. Review collected by and hosted on G2.com.

PV
Managing Director
Small-Business (50 or fewer emp.)
"Very powerful and a steep learnning curve"
What do you like best about Quadient Inspire?

Modular and multiplatform.

High Performance on every OS

Broad connectivity

Excellent documentation

The question is almost never 'can it do it', but often is 'how can it do it'.

And not to forget: Excellent Support Organisation. Review collected by and hosted on G2.com.

What do you dislike about Quadient Inspire?

Not easy to find what is where in the documentation, and often linking back to the University.

No 'Best practices'

Especially in Inetractive cryptic error messages, which require access to the log, whoch users do not normaly have. Review collected by and hosted on G2.com.

JS
Techincal Lead
Enterprise (> 1000 emp.)
"Review on Quadient inspire"
What do you like best about Quadient Inspire?

- The user-friendly interface reduces the learning curve for new users.

- Customization options empower businesses to create tailored communications.

- Efficient multichannel delivery ensures a wider reach and improved customer interaction.

- Strong integration capabilities allow for better data utilization and operational efficiency.

- Very good customer support Review collected by and hosted on G2.com.

What do you dislike about Quadient Inspire?

While Quadient Inspire is powerful, the breadth of its features may overwhelm smaller businesses with more straightforward needs. Review collected by and hosted on G2.com.

NC
Senior software engineer
Enterprise (> 1000 emp.)
"Product having multiple features to use"
What do you like best about Quadient Inspire?

Good tool to work on, having all the features from reading data to generating pdf and sending notification to users. I have been working on this tool from last 5 years and It has been a good experience. Easy to implement the logics and multiple requirements. Review collected by and hosted on G2.com.

What do you dislike about Quadient Inspire?

Not dislike but sometimes we will get some issues related to product and job processing and communication and log sharing becomes a bit delayed process. Review collected by and hosted on G2.com.

Response from Tami May of Quadient Inspire

It's great to hear that Quadient Inspire has been beneficial for generating PDFs, formatting logics, and providing interactive UI related changes for your business needs. We are always interested in learning how customers actually use Inspire.

Pricing Insights

Averages based on real user reviews.

Time to Implement

4 months

Return on Investment

10 months

Perceived Cost

$$$$$
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Quadient Inspire Features
Multi-Channel Coverage
Physical Media
Communications Strategy Development
Create Content
Personalization
Templates
Exporting
Multi-user Access and Collaboration
Advanced Data Filtering
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Quadient Inspire