7.6
Ease of Use
Property & Casualty Policy Administration Systems Average: 7.9
Guidewire PolicyCenter Reviews
Already have Guidewire PolicyCenter?
Write a ReviewAndrea H
Licensed Insurance Agent
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?
PolicyCenter provides a smoother flow while processing a submission. There are fewer avenues and it is more straightforward. I love how everything is integrated into the same window. Review collected by and hosted on G2.com.
What do you dislike?
It still looks like it is from the last decade. I also think it is weird that the billing setup opens in a new screen and warns you that you might lose unsaved work. The billing screen also seems to have too many required and unnecessary buttons to click. You cannot open more than one screen at once. The software runs very slow and just about everything you click on causes a page refresh. Review collected by and hosted on G2.com.
UI
User in Insurance
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
Open Discussions in Guidewire PolicyCenter
CA
Consultant in Accounting
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
Kenya M
Associate Systems Analyst
Insurance
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?
The UI of PolicyCenter provides easy to use functionality and is definitely highly customizable. Review collected by and hosted on G2.com.
What do you dislike?
Where do i start.. you have to hire developers and train them in a proprietary language called Gosu... which is an absolute nightmare to learn. It’s some sort of hybrid of java..
You can customize a lot of the functionality but beware that Guidewire has put a lot of it on lockdown, making it harder to customize..
A lot of the functions aren’t very user intuitive and require lots of training to get adjusted to. Review collected by and hosted on G2.com.
UI
User in Insurance
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?
All the information can be included, so you don’t have to use different programs. Review collected by and hosted on G2.com.
What do you dislike?
The information is separated in several different places which means extra time locating specific information needed. Review collected by and hosted on G2.com.
William S
Student Worker
Higher Education
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?
It’s a user friendly interface with a lot of options for agents and underwriters. Much better than a lot of other options out there. Review collected by and hosted on G2.com.
What do you dislike?
As a developer, the gosu language is poorly documented and the code is very spread out. It’s generally difficult to develop for. Review collected by and hosted on G2.com.
Nathan R
Licensed Insurance Agent - Auto, Life, Home, & Business
Insurance
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?
This is a comprehensive quoting platform, that allows us to implement specific information in to the program and come out with a specialized price for our client! Review collected by and hosted on G2.com.
What do you dislike?
Uploading a document within the platform is nonexistent. Review collected by and hosted on G2.com.
UI
User in Information Technology and Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
Jesse M
Claims Learning and Development Specialist
Insurance
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?
Policy center is easily customizable and pairs seamlessly with ClaimCenter. This has allowed us to be much more efficient and effective. Review collected by and hosted on G2.com.
What do you dislike?
The reporting and analytics are not as robust as we would like. Review collected by and hosted on G2.com.
Lindsay K
Small Commercial, Direct Sales Underwriter
Financial Services
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?
Simple, easy to use, efficient, user friendly. Sending certificates of insurance via email with one click (after entering required info) Review collected by and hosted on G2.com.
What do you dislike?
Still getting used to the program, no complaints yet. We needed a “drag and drop” feature to easily attach documents, but it was implemented quickly. Review collected by and hosted on G2.com.
UI
User in Insurance
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
UI
User in Insurance
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
UI
User in Insurance
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?
I enjoy that all the tabs are on one page. All the underwriters and agents are able to communicate on one platform seamlessly. Review collected by and hosted on G2.com.
What do you dislike?
There is a lot of data duplicate entries I have to enter that does not flood through to other fields. I also do not like that it very often does not accurately pull up ALH/CLUE reports for people with current insurance. Review collected by and hosted on G2.com.
UI
User in Insurance
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?
PolicyCenter is very user friendly once you have gone through the appropriate training. Easy to navigate and find the information you're looking for. Review collected by and hosted on G2.com.
What do you dislike?
When first implemented there were some issues which is to be expected. Review collected by and hosted on G2.com.
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