Guidewire PolicyCenter Reviews & Product Details

Guidewire PolicyCenter Overview

What is Guidewire PolicyCenter?

Guidewire PolicyCenter was designed to empower property and casualty insurers to meet the needs of a rapidly changing industry with efficient underwriting and agile policy and product management.

Guidewire PolicyCenter Details
Product Description

Guidewire PolicyCenter was designed to empower property and casualty insurers to meet the needs of a rapidly changing industry with efficient underwriting and agile policy and product management.


Seller Details
Seller
Guidewire
Ownership
NYSE: GWRE
Company Website
Year Founded
2001
HQ Location
Foster City, CA
Total Revenue (USD mm)
$514
Twitter
@Guidewire_PandC
4,149 Twitter followers
LinkedIn® Page
www.linkedin.com
2,671 employees on LinkedIn®

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Guidewire PolicyCenter Reviews

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Licensed Insurance Agent
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

PolicyCenter provides a smoother flow while processing a submission. There are fewer avenues and it is more straightforward. I love how everything is integrated into the same window. Review collected by and hosted on G2.com.

What do you dislike?

It still looks like it is from the last decade. I also think it is weird that the billing setup opens in a new screen and warns you that you might lose unsaved work. The billing screen also seems to have too many required and unnecessary buttons to click. You cannot open more than one screen at once. The software runs very slow and just about everything you click on causes a page refresh. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Make sure to have a sandbox version and practice, practice, practice before going live. You need to be very familiar and work out the bugs before you use it with actual client policies. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The problems I am solving with PolicyCenter is quoting my current and new customers and servicing their policies. Review collected by and hosted on G2.com.

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UI
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It is a renovated and very useful and easy tool for brokers. I use it every day to help my clients for fast service Review collected by and hosted on G2.com.

What do you dislike?

Sometimes it bugs and must contact under writers to help Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

online documents get produced instantly. Very efficient instead of having the client to wait for documents Review collected by and hosted on G2.com.

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Open Discussions in Guidewire PolicyCenter
CA
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

Has all of the core functionality available Out of the box, and is customisable as per clients needs. Review collected by and hosted on G2.com.

What do you dislike?

Upgrades are complex if there is a lot of customisation Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Consider buying the software with the standard based templates (SBT) . This will avoid lot of development effort in future as SBT keeps updating in accordance with ISO and ERC. I recommend Policy Center over other insurance software Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Helps in replacing legacy and mainframe systems with one central policy management software, and lets insurance companies concentrate on their core businesss. ALso guidewire provides standard based templates which are in accordance with ISO and ERC . Review collected by and hosted on G2.com.

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Associate Systems Analyst
Insurance
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The UI of PolicyCenter provides easy to use functionality and is definitely highly customizable. Review collected by and hosted on G2.com.

What do you dislike?

Where do i start.. you have to hire developers and train them in a proprietary language called Gosu... which is an absolute nightmare to learn. It’s some sort of hybrid of java..

You can customize a lot of the functionality but beware that Guidewire has put a lot of it on lockdown, making it harder to customize..

A lot of the functions aren’t very user intuitive and require lots of training to get adjusted to. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

PolicyCenter is one of our core programs of the company, and is used to create, and manage workers compensation policies. Review collected by and hosted on G2.com.

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UI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

All the information can be included, so you don’t have to use different programs. Review collected by and hosted on G2.com.

What do you dislike?

The information is separated in several different places which means extra time locating specific information needed. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

NA Review collected by and hosted on G2.com.

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Student Worker
Higher Education
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best?

It’s a user friendly interface with a lot of options for agents and underwriters. Much better than a lot of other options out there. Review collected by and hosted on G2.com.

What do you dislike?

As a developer, the gosu language is poorly documented and the code is very spread out. It’s generally difficult to develop for. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Replacing an old mainframe based system in favor of a user friendly design. Review collected by and hosted on G2.com.

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Licensed Insurance Agent - Auto, Life, Home, & Business
Insurance
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

This is a comprehensive quoting platform, that allows us to implement specific information in to the program and come out with a specialized price for our client! Review collected by and hosted on G2.com.

What do you dislike?

Uploading a document within the platform is nonexistent. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Definitely a comprehensive tool to use to get a detailed quote for a customer. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It provides us the platform to provide our quotes to our clients. Better pricing, more specific to our client. Review collected by and hosted on G2.com.

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UI
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

How fast we are able to respond to and track opportunities. Review collected by and hosted on G2.com.

What do you dislike?

I think it would be helpful to have more totorials on how to use PC. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Tracking and responding to opportunities more effectively, and ensuring we are up to speed on ever changing market changes. Review collected by and hosted on G2.com.

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Claims Learning and Development Specialist
Insurance
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Policy center is easily customizable and pairs seamlessly with ClaimCenter. This has allowed us to be much more efficient and effective. Review collected by and hosted on G2.com.

What do you dislike?

The reporting and analytics are not as robust as we would like. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Create workload management system. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

PolicyCenter has allowed us to consolidate from managing policies in two different systems down to one, Review collected by and hosted on G2.com.

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Small Commercial, Direct Sales Underwriter
Financial Services
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Simple, easy to use, efficient, user friendly. Sending certificates of insurance via email with one click (after entering required info) Review collected by and hosted on G2.com.

What do you dislike?

Still getting used to the program, no complaints yet. We needed a “drag and drop” feature to easily attach documents, but it was implemented quickly. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It’s new, not outdated, and user friendly. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Customer management. We utilize this software to manage customer accounts, track payments made, adjust coverages to policies, no need for additional software Review collected by and hosted on G2.com.

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UI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Guide sure policy centre has a clear and concise lay out with everything to hand. Review collected by and hosted on G2.com.

What do you dislike?

Some of the more advanced features can end up a little buried in menus. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

An easy policy centre for all customer data. Review collected by and hosted on G2.com.

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UI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from the seller
What do you like best?

Very easy to navigate around to find what you're looking for. Review collected by and hosted on G2.com.

What do you dislike?

Nothing that I know of...as it is easy to find everything I need. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Leveraging the technology out there. Review collected by and hosted on G2.com.

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UI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I enjoy that all the tabs are on one page. All the underwriters and agents are able to communicate on one platform seamlessly. Review collected by and hosted on G2.com.

What do you dislike?

There is a lot of data duplicate entries I have to enter that does not flood through to other fields. I also do not like that it very often does not accurately pull up ALH/CLUE reports for people with current insurance. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The problem of underwriter response time has helped a bit. Hey are able to leave direct notes and remarks now. Review collected by and hosted on G2.com.

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UI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

PolicyCenter is very user friendly once you have gone through the appropriate training. Easy to navigate and find the information you're looking for. Review collected by and hosted on G2.com.

What do you dislike?

When first implemented there were some issues which is to be expected. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The policies written through PolicyCenter do offer more Review collected by and hosted on G2.com.

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