Pushwoosh Reviews & Product Details

Integration was incredibly fast (we were able to send our first email the same day!), thanks to the helpful guidance from the support team.

The interface is clean and intuitive, without unnecessary complexity or clutter.

Includes all the essential features for designing campaigns, segmenting audiences, building automated flows and analyzing performance. Review collected by and hosted on G2.com.

I was genuinely surprised by how strong their email marketing capabilities are. We constantly hear about other platforms that deliver a much worse experience, so Pushwoosh should highlight the power of their email tools more clearly :) Review collected by and hosted on G2.com.

Pushwoosh is fast, reliable, and very easy to work with. The segmentation is one of its strongest features audiences update instantly, and it’s simple to target users based on behavior, attributes, or events. This makes our campaigns much more accurate and efficient.

The Journey Builder is another major advantage. The visual interface makes it easy to design automated flows like onboarding, activation, and re-engagement without technical support. It’s flexible and quick to adjust as our needs evolve.

Pushwoosh also delivers notifications very quickly, which is essential for time-sensitive campaigns. The A/B testing and reporting tools are clear and actionable, helping us optimize content and performance.

Finally, the support team is consistently quick and responsive, which adds real value when working under tight timelines.

Overall, Pushwoosh delivers a strong mix of speed, automation, and simplicity, making it a dependable platform for push communication. Review collected by and hosted on G2.com.

Honestly, there’s nothing significant that I dislike about Pushwoosh. The platform is straightforward, reliable, and delivers exactly what we need for push notifications and automated journeys. Any minor questions we’ve had were quickly addressed by their support team, so we haven’t faced issues that impacted our workflow. Review collected by and hosted on G2.com.

"At Clarity, by Investec, Pushwoosh has become an essential part of how we create and manage user journeys. The platform’s interface is intuitive and easy to navigate, making it simple to design, segment, and optimise campaigns without unnecessary complexity. From setup to execution, everything feels streamlined and efficient, enabling us to focus on delivering relevant, timely messages to our users. It’s a powerful tool that fits seamlessly into our marketing workflow." Review collected by and hosted on G2.com.

Not relevant for the purpose of this content Review collected by and hosted on G2.com.

Flexible email tools: different ways to segment audience (by behavior, by preferences) and personalize emails accordingly

Built-in email templates and AI features for email content creation

Scheduling options for any case of automation

The visual email campaign builder lets design complex cadences, manage campaign logic and analyze performance and conversions all in one place Review collected by and hosted on G2.com.

Some features are a bit hidden in menus and new functionality isn’t always immediately visible in the interface, so the product digest is often the main way to stay up to date. Review collected by and hosted on G2.com.

We've been working with Pushwoosh for several years now, and our overall experience has been overwhelmingly positive. As a leading sports media outlet, speed and precision are critical for us — and Pushwoosh consistently delivers both.

One of the standout advantages of the platform is the exceptional delivery speed of push notifications, which directly translates into significantly higher CTRs. For us, this is especially vital during live sporting events, where every second counts. Thanks to Pushwoosh, we're able to reach our audience instantly with real-time score updates, breaking news, and match highlights — all with impressive engagement results.

Another major strength is segmentation. We use this functionality regularly and extensively to tailor our messages to different user groups — by team preference, region, or engagement behavior. This allows us to push highly targeted notifications with remarkable speed and relevance, leading to better user retention and interaction.

The Pushwoosh support team has also been outstanding. Every inquiry or support ticket we’ve submitted has been addressed promptly and professionally, often with proactive follow-up to ensure complete resolution. Their team truly understands the importance of reliability in a real-time environment like ours.

We’re also excited about the platform’s move toward omnichannel communication. While we haven’t fully explored this functionality yet, it’s on our roadmap, and we look forward to leveraging it to create more integrated and seamless user experiences across multiple touchpoints.

Overall, Pushwoosh is a reliable, functional, and user-friendly solution that has become an essential part of our engagement strategy. It has helped us improve key metrics across the board — from click-through rates to user activity — and we’re confident it will continue to support our growth in the future. Review collected by and hosted on G2.com.

There's nothing specific I find worth mentioning as a downside Review collected by and hosted on G2.com.

I get a full suite of email marketing tools at a price lower than many popular platforms. It’s easy to create emails using their no-code builder, define highly specific recipient segments and design behavior-triggered email flows for more personalized communication. Review collected by and hosted on G2.com.

No major issues so far. The problems we used to face with our previous platform are no longer a concern. Review collected by and hosted on G2.com.

Pushwoosh has been easy to work with from day one. The interface is simple to navigate, the functionality covers all of the things we’ve needed (and more), and their customer support has honestly been great - always fast to respond and very helpful. We’ve used it for several different types of campaigns and use cases over the years and it’s handled them all well. Review collected by and hosted on G2.com.

Nothing in particular - we haven’t run into any issues during the years we’ve used it. Review collected by and hosted on G2.com.

I liked the documentation and how the team resolved my issues (I had a few during the setup). The pricing is also competitive compared to other similar providers. Review collected by and hosted on G2.com.

They do not have integration with MS360, but this wasn’t a surprise for me, as other tools don't either. Review collected by and hosted on G2.com.

The ability to segment users based on their behaviour and contact them through multiple channels. Review collected by and hosted on G2.com.

It was quite hard for our developers to set it up. Review collected by and hosted on G2.com.

Different dash boards for different platforms & apps we have. Automation of the payment makes it hassel free so that we dont miss the due date. Push notifications reachability is better . Review collected by and hosted on G2.com.

Their support when there is any issue. They are not available for calls. when asked for a call several times on emails they said they cant arrange a call for the package of 800$ we are paying.I found it ridiculous as the issue was not simple & it was persistent and they were not ready to arrange acall. They were arranging calls & resolve the issues before but now they are not doing it. Review collected by and hosted on G2.com.