# ProManage Reviews **Vendor:** ProManage.biz **Category:** [Online Marketplace Optimization Tools](https://www.g2.com/categories/online-marketplace-optimization-tools) **Average Rating:** 4.7/5.0 **Total Reviews:** 77 ## About ProManage We help multi-location brands win where it matters most - local search! ProManage is an AI-powered local growth engine built for businesses with multiple locations. Our goal is to turn every listing, review, and customer interaction into a revenue opportunity, helping brands rank higher, respond faster, measure smarter, and convert better across Google and 30+ directories. From accurate listings and hyperlocal SEO to AI-powered review replies, call intelligence, and customer chat, everything is centralized in one platform. Whether you're running 50 locations or 5,000+ ProManage makes it simple to maintain consistent local presence, trust, and engagement. What sets us apart? Our AI suite - Merlin, Midas, Monitor, and Marvel works behind the scenes to automate your growth. Get insights on what’s working (and what’s not), protect your brand from listing hijacks, generate reviews on autopilot, and never miss a high-intent call again. We’re proud to be trusted by 100,000+ locations and backed by results like 3.9x ROI, +500% lift in engagement actions, and +1 uplift in ratings all without ad spend. Whether you're in healthcare, retail, automotive, or services, if customers are searching for you locally, ProManage helps you get found and grow faster. See how leading brands are turning local search into sale. → Check our reviews, try a free trial, or ask your solution expert for a walkthrough. ## ProManage Pros & Cons **What users like:** - Users value the **intuitive interface** of ProManage, simplifying the management of listings and enhancing productivity significantly. (8 reviews) - Users commend the **responsive customer support** of ProManage, quickly addressing questions and enhancing user experience. (7 reviews) - Users value the **centralized management** of ProManage, saving time and simplifying customer interaction tracking in one interface. (6 reviews) - Users value the **streamlined management of customer interactions** , enhancing efficiency and improving local online presence seamlessly. (6 reviews) - Users find ProManage to be **exceptionally helpful** for managing multiple listings seamlessly from a single interface. (6 reviews) - Users find the **dashboard usability** of ProManage exceptional, facilitating efficient management of multiple business listings seamlessly. (5 reviews) - Review Management (5 reviews) - Time-saving (5 reviews) - Analytics (4 reviews) - Centralized Reviews (4 reviews) **What users dislike:** - Users feel there is a **lack of insight** in analytics, desiring more advanced performance data over time. (2 reviews) - Users feel the product lacks **advanced analytics and customization templates** , limiting insights and brand alignment. (2 reviews) - Users find the **excessive email notifications** for protection profile updates overwhelming and desire a more manageable frequency. (1 reviews) - Users desire **advanced analytics** in ProManage, seeking deeper insights into listing and post performance over time. (1 reviews) - Users find the **excessive email notifications** for protection profile updates overwhelming and suggest weekly summaries instead. (1 reviews) - Email Overload (1 reviews) - Improvement Needed (1 reviews) - Inadequate Analytics (1 reviews) - Lack of Notifications (1 reviews) - Users note a **lack of customization options** in ProManage, limiting alignment with their brand's visual identity. (1 reviews) ## ProManage Reviews ### 1. Very good tool and great support **Rating:** 5.0/5.0 stars **Reviewed by:** Abhijit Kumar S. | AVP Marketing, Enterprise (> 1000 emp.) **Reviewed Date:** May 03, 2024 **What do you like best about ProManage?** I liked the ease of use, the dashboard analytics with constant innovation with great team support. **What do you dislike about ProManage?** There is nothing i experienced as dislike **What problems is ProManage solving and how is that benefiting you?** We were very low on visibility online in Google Maps and other major listing sites, with the help of Promanage we were able to overcome this during my stint at FedFina. ### 2. Exceptional Service and Expertise **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2024 **What do you like best about ProManage?** Wide Range of Services Reviews and Ratings Location-based Search **What do you dislike about ProManage?** ProManage has features that align well with company's needs and preferences, leading to a positive experience without encountering any notable drawbacks. **What problems is ProManage solving and how is that benefiting you?** ProManage's reporting features provide us with valuable data and analytics that help us monitor, evaluate, and optimize the performance of listings, leading to more informed decision-making and potentially better outcomes for business. ### 3. Dashboard is easy to understand, team is cooperative. **Rating:** 5.0/5.0 stars **Reviewed by:** Nidhi W. | Engagement Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2024 **What do you like best about ProManage?** The team is very cooperative and knowledgeable. They guide properly and active in weekly calls. **What do you dislike about ProManage?** Noting as such. They deliver the said assignment on time. **What problems is ProManage solving and how is that benefiting you?** With help of business listing who ever search brand name or relevant keyword our listing appears which help us to get lead and business. ### 4. Seamless onboarding and prompt support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2024 **What do you like best about ProManage?** Promanage helps us view all the GBP metrics at one place with seamless integration **What do you dislike about ProManage?** Nothing much , However Q&A responses can be made much better **What problems is ProManage solving and how is that benefiting you?** Promanage helps us visualize the impact our Local search efforts are resulting ### 5. Great Team, Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** May 26, 2024 **What do you like best about ProManage?** The cordination, the team approach to solve the issues are great. I am sure this solution will help in geting the desired results for the brand. **What do you dislike about ProManage?** Not able to recall any negetive as of now **What problems is ProManage solving and how is that benefiting you?** With Promanage, we were able to list our branches seamlessly ### 6. Easy to Use and very helpfull. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2024 **What do you like best about ProManage?** ProManage provides accurate and on time data. **What do you dislike about ProManage?** Nothing, Everything seems to be perfect. **What problems is ProManage solving and how is that benefiting you?** It helps us to maintain and grow our business ratings. ### 7. User friendly & Excellent service **Rating:** 5.0/5.0 stars **Reviewed by:** Rajesh B. | Enterprise (> 1000 emp.) **Reviewed Date:** April 02, 2024 **What do you like best about ProManage?** Better discoverability , prospect engagement & inturn better conversions . It also has multiple features to explore. **What do you dislike about ProManage?** Nothing to list as of now based on my association. **What problems is ProManage solving and how is that benefiting you?** Better discoverbility of branches ### 8. Simplify GMB Management **Rating:** 4.5/5.0 stars **Reviewed by:** SHAMAL A. | Assistant Manager - Digital Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2023 **What do you like best about ProManage?** It is a reliable tool that offers a user-friendly dashboard for optimizing your Google My Business listings. ProManage stands out with its exceptional capabilities in listing management, review responses, insights, and media uploads. Furthermore, it continues to introduce new features to enhance its functionality. They have an exceptional customer support. **What do you dislike about ProManage?** Some processes are delayed due to dependencies with Google, and there is room for improvement in the BVN updating process. **What problems is ProManage solving and how is that benefiting you?** Centralized Management, Listing Optimization, Review Monitoring and Response, Insights and Analytics ### 9. Excellent Platform- ProManage **Rating:** 4.5/5.0 stars **Reviewed by:** Jyoti B. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2023 **What do you like best about ProManage?** It excels in single brand retail and outlets. It gets a little more difficult to pinpoint the precise business and brand impact when it comes to multi brand outlets categories. Additionally, it keeps adding new features to improve its functionality. **What do you dislike about ProManage?** It might be challenging to determine the precise business and brand impact when it comes to multi brand outlets categories. Overall it's good product to use and manage. **What problems is ProManage solving and how is that benefiting you?** It is dependable tool tha provides a simple dashboard and with its remarkable powers in listing management, reviews answers, insights and media uploads and promanage stands out. Great and excellent technical support ### 10. Best Google business profile Management tool **Rating:** 4.5/5.0 stars **Reviewed by:** Yashwanth G. | My current job title is Marketing Manager., Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2023 **What do you like best about ProManage?** ProManage has revolutionized my business with its seamless Google My Business profile management, boosting my online presence and customer engagement effortlessly **What do you dislike about ProManage?** One issue with ProManage is that it sometimes experiences a bit of delay in updating changes **What problems is ProManage solving and how is that benefiting you?** Impressed with ProManage's intuitive interface and seamless collaboration features - it's made managing Listing a breeze, delivering impressive results in record time!" ### 11. Income booster **Rating:** 4.5/5.0 stars **Reviewed by:** Leslie W. | Principal Business Development & Marketing, Architecture & Planning, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2023 **What do you like best about ProManage?** My companys product is now more widely available in the neighbourhood thanks to Promanage and it also assisted me in building my brands reputation and boosting my income **What do you dislike about ProManage?** When it comes to categories with multi brand shops it may be difficult to assess the precise business and brand impact. The product is easy to use and manage by the way. **What problems is ProManage solving and how is that benefiting you?** ProManages simple to operate design and fluid tool for collaboration have made managing Listing a breeze and delivered outstanding results in a flash. ### 12. Makes you a Pro at optimizing and managing things business! **Rating:** 5.0/5.0 stars **Reviewed by:** Jake C. | Lab Manager , Food & Beverages, Mid-Market (51-1000 emp.) **Reviewed Date:** July 20, 2023 **What do you like best about ProManage?** It definitely increases business engagements, building you up in the market place as legit and reliable. I love the way it lists, the way it directs integrating platform that surface leads and opportunities. **What do you dislike about ProManage?** Its efficient for me presently, helping our business stay extra visible, professional and manageable. It adds a pro touch that is awesome. **What problems is ProManage solving and how is that benefiting you?** It uses various functions to help our business stay top of mind in the market place, help us manage our interactions more productively. Of course that's been leading to professionalism, business opportunities, roi and improved efficiencies. ### 13. Super software group **Rating:** 5.0/5.0 stars **Reviewed by:** Anand G. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2023 **What do you like best about ProManage?** Their friendly attitude and also the willingness to take suggestions positively without any hard feelings. These suggestions then improve the overall value of the business. **What do you dislike about ProManage?** So far none that I can think of I just want them to continue to offer the best service for the many years to come. **What problems is ProManage solving and how is that benefiting you?** It helped us manage and improve our GMB listing throughout the city and India in general. ### 14. Surest thing for brand and business management! **Rating:** 5.0/5.0 stars **Reviewed by:** Ruth P. | Senior Allocator , Apparel & Fashion, Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2023 **What do you like best about ProManage?** You won't find many better platforms good at staff, customer and prospects engagement, increasing reviews and unifying databases. Its the next big thing! **What do you dislike about ProManage?** So far, so good! ProManage totally rocks. Its changed the way we conduct business professionally. **What problems is ProManage solving and how is that benefiting you?** Its managed to give our business more visibility online, setting us up to engage better and with more prospects. Getting us to understand what is needed and using that data to improve our offerings and outcomes. ### 15. Singular control panel featuring numerous valuable perspectives **Rating:** 4.0/5.0 stars **Reviewed by:** Barath M. | Enterprise (> 1000 emp.) **Reviewed Date:** July 20, 2023 **What do you like best about ProManage?** Numerous metric tools were integrated into the dashboard, providing a one-click solution for posting across all onboarded GMB stores. **What do you dislike about ProManage?** We haven't found any disadvantages with GMB as a tool. They have made significant improvements based on our feedback. However, GMB does have a few constraints that ProManage cannot be held accountable for. **What problems is ProManage solving and how is that benefiting you?** Utilizing "Promanage" as a tool can significantly enhance the ability to control multiple stores in various locations, providing a substantial advantage. ### 16. Super Easy Interface **Rating:** 4.5/5.0 stars **Reviewed by:** Hiren K. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 13, 2023 **What do you like best about ProManage?** Ease of use. Solves most of our needs as SMB. Our teams finds easy to Lost our multiple brands. The reporting provided also helps us to get further insights on how well we are doing. **What do you dislike about ProManage?** Nothing much to ask as this solves most of our problems in a single platform **What problems is ProManage solving and how is that benefiting you?** Listing of mulitple brands. Dashboard & reporting for our Marketing teams ### 17. Google MyBusiness Platform & Presence **Rating:** 4.0/5.0 stars **Reviewed by:** Anjali A. | Enterprise (> 1000 emp.) **Reviewed Date:** July 19, 2023 **What do you like best about ProManage?** Detailed reporting on Google MyBusiness listing, leads, products, calls etc. **What do you dislike about ProManage?** Nothing as of now, all of the features are quite fine **What problems is ProManage solving and how is that benefiting you?** It is quite useful to manage our local branch listing effectively ### 18. Buisness Listings & Visibility. **Rating:** 4.0/5.0 stars **Reviewed by:** Sanjay P. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2023 **What do you like best about ProManage?** Customer-Centric Approach, User friendly interfaces having some unique features, Promanage team focused on the performance. Overall experience is Good. **What do you dislike about ProManage?** There is no such kind of things present or happened with us. So no such dislike points are highlights. **What problems is ProManage solving and how is that benefiting you?** When it comes to about problem solving like bulk listings handling, optimization each listings, their hyegin check, update of listing and regular postings on particular listing. Maintain the brand uniqueness. ### 19. ProManage is good for growing in the local Market **Rating:** 4.5/5.0 stars **Reviewed by:** Shubham Chorge i. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2023 **What do you like best about ProManage?** Promanage has increased the reach of my companys product in local market and helped me create my brand image **What do you dislike about ProManage?** As of now i have not found anything that is showoff for ProManage **What problems is ProManage solving and how is that benefiting you?** Promanage is helping my product reach to various locations and helping me efficiently engage with the customers. ### 20. Great team to work with **Rating:** 5.0/5.0 stars **Reviewed by:** omkar k. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2023 **What do you like best about ProManage?** All the business locations can be managed from the single platform, and very easy to use interface **What do you dislike about ProManage?** All great as of now with new features comming in **What problems is ProManage solving and how is that benefiting you?** It is helping us to manage our all tghe location and increase our Google listings performance ### 21. ProManage is convenient and user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Harshwardhan D. | Enterprise (> 1000 emp.) **Reviewed Date:** March 21, 2023 **What do you like best about ProManage?** ProManage makes it extremely convenient to have all the business listings in one place and becomes very easy to make the necessary updates on ur list **What do you dislike about ProManage?** ProManage can work more on reporting side **What problems is ProManage solving and how is that benefiting you?** Managing more than 3500 branches on google is no joke. ProManage helps us manage the same in a convenient way. ### 22. ProManage: A Proactive Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Kavitha G. | Head Of Brand Marketing, Enterprise (> 1000 emp.) **Reviewed Date:** April 08, 2023 **What do you like best about ProManage?** The support team at ProManage is highly proactive and willing to take product feedback seriously, and they constantly improve reports and data presentation. **What do you dislike about ProManage?** ProManage works brilliantly for single-brand outlets/retail. When it comes to multi-brand outlet categories, it becomes a bit tough to track exact business and brand impact **What problems is ProManage solving and how is that benefiting you?** ProManage is helping us optimize our online presence and SEO. It benefits us through enhanced online brand presence resulting in higher calls/leads to our stores. ### 23. The experience is good. **Rating:** 4.0/5.0 stars **Reviewed by:** Hiren M. | Enterprise (> 1000 emp.) **Reviewed Date:** March 29, 2023 **What do you like best about ProManage?** Their business listing management tool. One-stop to overview All listings, Reviews, Ratings, Calls, Website Visits, Database of the numbers, Bulk modification and performance. **What do you dislike about ProManage?** Delay in getting things updated on the GMB listings **What problems is ProManage solving and how is that benefiting you?** Managing multiple business listings in one go. It is helping to increase the ranking & traffic from Google local pack. ### 24. Very hands on approach to customers **Rating:** 4.5/5.0 stars **Reviewed by:** Sneha s. | Digital marketing lead, Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2022 **What do you like best about ProManage?** Easy to use and navigate via the dashboard. Simplifies managing multiple locations and details for each location. **What do you dislike about ProManage?** Nothing to complain about promanage, everything seems to be on track. **What problems is ProManage solving and how is that benefiting you?** Promanage is helping us consolidate our offline location details, and collect data that was earlier scattered, all in one place. Over all it is helping us leverage our Google presence. ### 25. Super Team **Rating:** 5.0/5.0 stars **Reviewed by:** Gratus K. | Assistant manager - SEO, Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2023 **What do you like best about ProManage?** They are very knowdegeable and get the work done accurately with least amount of hiccups. **What do you dislike about ProManage?** Sometimes dependency on third party vendors becomes bit of a hassel. **What problems is ProManage solving and how is that benefiting you?** Health of our listing is managed well. BVM calls going thru some glitches but overall GMB management has been good. ### 26. Excellent Dashboard for GMB **Rating:** 4.5/5.0 stars **Reviewed by:** Ameya W. | Enterprise (> 1000 emp.) **Reviewed Date:** March 29, 2023 **What do you like best about ProManage?** Team Support and excursion have been excellent **What do you dislike about ProManage?** Delays in delivery of GMB number because of google **What problems is ProManage solving and how is that benefiting you?** Promanage is helping us with local SEO and google listenings ### 27. User Friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Harshit C. | SEO Executive, Enterprise (> 1000 emp.) **Reviewed Date:** March 28, 2023 **What do you like best about ProManage?** GMB Dashboard Reports are very helpful to navigate. **What do you dislike about ProManage?** GMB service provider issues that we are facing **What problems is ProManage solving and how is that benefiting you?** Helping us keep a track of the GMB listing of our EuroKids schools - [View ProManage pricing details and edition comparison](https://www.g2.com/products/promanage/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-05-21+22%3A04%3A03+-0500&secure%5Bsession_id%5D=6137da06-333f-4323-ac61-62369fe96866&secure%5Btoken%5D=3e82859a1a23b8b76a7c31ab75b4cc56a9da956fde4c77279a5e0587007ad62f&format=llm_user) ## ProManage Integrations - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Microsite Maker](https://www.g2.com/products/microsite-maker/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## ProManage Features **Integration** - Import - Export - APIs **Listing Management** - Network Directory - Data Aggregators - Duplicate Monitoring - Optimization **Local Search Optimization** - Rank Tracking - Online Listings - Google My Business - Reputation Management - Dashboards and Reporting **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Consumer Intelligence** - Customer Feedback - Competitive Intelligence - Sentiment Analysis **Store Management** - Localization - Marketplaces **Performance** - Real-Time Updates - Analytics **Platform** - Live chat - Integrations - Branding - Analytics - A/B testing - Role-based access - Collection of information **Platform** - Internationalization - User, Role, and Access Management - Performance and Reliability - Reporting and Dashboards - Mobile User Support **Reporting** - Revenue Reporting - Corporate Reporting - Dashboard **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Online Marketplace Optimization Tools** - Cross-system Integration - Natural Language Interaction **In-House Management** - Employee Performance - Team Workflow **Generative AI** - AI Text Generation **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top ProManage Alternatives - [Reputation](https://www.g2.com/products/reputation/reviews) - 4.6/5.0 (2,405 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (3,935 reviews) - [Semrush](https://www.g2.com/products/semrush/reviews) - 4.5/5.0 (3,279 reviews)