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At a Glance
Market Segments
Enterprise (54.8% of reviews)
Mid-Market (45.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ProManage
Star Rating
(77)4.7 out of 5
Market Segments
Enterprise (54.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ProManageReputation
Star Rating
(2,388)4.6 out of 5
Market Segments
Mid-Market (45.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ReputationProManage vs Reputation
When assessing the two solutions, reviewers found ProManage easier to use, set up, and do business with overall. However, reviewers preferred the ease of administration with Reputation.
- Reviewers felt that Reputation meets the needs of their business better than ProManage.
- When comparing quality of ongoing product support, reviewers felt that ProManage is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of ProManage over Reputation.
Pricing
Entry-Level Pricing
ProManage
No pricing availableReputation
No pricing availableFree Trial
ProManage
No trial information availableReputation
No trial information availableRatings
Meets Requirements
9.0
66
9.1
1,944
Ease of Use
9.1
68
9.0
1,985
Ease of Setup
8.8
52
8.7
1,103
Ease of Admin
8.8
27
8.9
876
Quality of Support
9.5
64
8.9
1,734
Has the product been a good partner in doing business?
9.1
27
8.9
874
Product Direction (% positive)
10.0
65
8.9
1,919
Features by Category
Social Analytics
Not enough data
8.3(won by default)
235
Not enough data
8.5(won by default)
239
Not enough data
8.7(won by default)
246
Not enough data
8.4(won by default)
204
Not enough data
8.4(won by default)
209
Not enough data
8.1(won by default)
170
Not enough data
8.3(won by default)
188
Reports & Dashboards
Not enough data
8.7(won by default)
250
Not enough data
8.8(won by default)
247
Not enough data
8.7(won by default)
232
Not enough data
8.2(won by default)
158
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
9.4
11
Not enough data
9.5
11
Not enough data
9.3
12
Not enough data
Store Management
9.9
12
Not enough data
9.9
12
Not enough data
Agentic AI - Online Marketplace Optimization Tools
10.0
6
Not enough data
10.0
6
Not enough data
Listing Management
9.1
41
8.2
298
|
Verified
8.9
40
8.3
302
|
Verified
9.0
42
8.0
302
9.3
43
8.1
320
|
Verified
Performance
8.6
45
8.4
345
|
Verified
9.2
45
8.7
369
|
Verified
Local Search Optimization
9.2
27
8.9
146
9.3
27
8.8
161
|
Verified
9.5
28
9.1
176
9.4
27
9.3
186
|
Verified
Feature Not Available
8.7
156
|
Verified
9.2
28
9.1
182
|
Verified
Platform Basics
Not enough data
9.2
238
Not enough data
8.8
226
Agentic AI - Competitive Intelligence
Not enough data
5.7
5
Platform Data
Not enough data
8.8
226
Not enough data
9.4
267
Not enough data
8.4
195
Platform Content
Not enough data
Feature Not Available
Platform Reporting
Not enough data
9.0
239
Not enough data
9.1
237
Content & Collaboration
Not enough data
8.8
386
Not enough data
8.4
366
Not enough data
8.4
321
Not enough data
8.4
323
Not enough data
8.7
369
Not enough data
8.3
312
Social Management
Not enough data
8.6
420
Not enough data
8.7
428
Not enough data
8.5
376
Not enough data
8.7
420
Not enough data
8.3
346
Not enough data
8.3
297
Not enough data
8.2
181
Agentic AI - Social Media Management
Not enough data
6.0
15
Not enough data
6.4
16
Not enough data
6.1
16
Not enough data
6.7
16
Not enough data
6.1
16
Not enough data
6.6
16
Not enough data
6.8
16
Analytics
Not enough data
8.8
569
Not enough data
8.9
596
Not enough data
8.8
550
Not enough data
8.2
484
Customization
Not enough data
8.4
478
Not enough data
8.2
461
Not enough data
8.6
489
Not enough data
8.4
470
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Experience Management
Not enough data
7.6
7
Not enough data
7.9
7
Not enough data
7.9
7
Not enough data
7.9
7
Responses
9.7
10
Not enough data
9.2
10
Not enough data
9.2
10
Not enough data
9.2
10
Not enough data
9.2
10
Not enough data
Platform
9.6
9
Not enough data
9.1
9
Not enough data
9.4
9
Not enough data
9.8
9
Not enough data
8.7
9
Not enough data
9.1
9
Not enough data
9.6
9
Not enough data
Generative AI
9.3
9
Not enough data
9.4
9
Not enough data
Collection
Not enough data
7.0
23
Not enough data
8.0
23
Not enough data
7.6
23
Not enough data
8.3
23
Not enough data
6.8
23
Agentic AI - Review Management
Not enough data
5.8
18
Not enough data
5.8
19
Moderation
Not enough data
7.3
22
Not enough data
7.3
22
Not enough data
7.4
22
Use Cases
Not enough data
7.3
21
Not enough data
7.4
20
Not enough data
7.5
20
Administration
Not enough data
6.0
20
Not enough data
7.6
20
Not enough data
7.9
21
Not enough data
7.8
20
Not enough data
6.0
20
Display Options
Not enough data
6.9
19
Not enough data
6.6
19
Not enough data
6.9
18
Not enough data
7.1
19
Generative AI
Not enough data
6.6
18
Monitoring & Listening
Not enough data
8.9
242
Not enough data
8.5
189
Not enough data
8.7
174
Not enough data
8.7
150
Not enough data
8.7
162
Not enough data
8.5
154
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
Not enough data
8.8
240
Not enough data
9.0
247
Not enough data
9.0
183
Not enough data
8.7
154
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Process
Not enough data
8.7
360
Not enough data
8.4
342
Not enough data
8.4
317
Channels
Not enough data
9.0
373
Not enough data
9.1
408
Not enough data
8.4
314
Not enough data
8.5
327
Not enough data
8.7
337
Insight
Not enough data
9.1
405
Not enough data
9.1
428
Not enough data
Feature Not Available
Not enough data
8.6
349
Consumer Intelligence
9.2
14
9.0
1041
|
Verified
8.1
13
8.6
931
8.8
13
8.8
1000
|
Verified
Reporting
7.9
13
Feature Not Available
9.2
11
8.6
915
|
Verified
9.2
11
9.1
1120
|
Verified
Media Monitoring
Feature Not Available
8.6
959
|
Verified
Feature Not Available
8.6
941
|
Verified
Feature Not Available
8.5
878
In-House Management
9.3
9
Feature Not Available
9.4
9
8.5
846
Generative AI
8.6
7
7.9
392
Agentic AI - Online Reputation Management
8.3
6
6.6
31
8.9
6
6.5
30
9.2
6
6.6
31
8.9
6
6.7
31
9.3
5
6.7
31
8.6
7
6.9
29
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ProManage and Reputation are categorized as Multi-Location Marketing Platforms, Local Listing Management, Online Reputation Management, and Local SEO
Unique Categories
ProManage is categorized as Online Marketplace Optimization Tools and Chatbots
Reputation is categorized as Experience Management, Competitive Intelligence, Social Customer Service, Social Media Analytics, Social Media Suites, Social Media Management, Social Media Listening Tools, and Review Management
Reviews
Reviewers' Company Size
ProManage
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Reputation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
30.1%
Hospital & Health Care
8.2%
Education Management
8.2%
Retail
6.8%
Marketing and Advertising
5.5%
Other
41.1%
Automotive
27.7%
Real Estate
27.5%
Hospital & Health Care
11.6%
Marketing and Advertising
3.5%
Hospitality
3.3%
Other
26.3%
Discussions
ProManage has no discussions with answers
Can we possibly work with sites like INdeed.com or Glassdoor.com to set up profiles correctly?
2 Comments
AP
Yes! We can work with both at this time.Read more
What is the biggest negative of the platform?
2 Comments
DM
Honestly, the customer experience is just okay. The platform is pretty good for the most part, with the exception of a few bugs. Sales and Implementation...Read more
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