Compare ProManage and Reputation 
Featured Products
At a Glance
Market Segments
Enterprise (54.8% of reviews)
Mid-Market (45.7% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ProManage
Star Rating
(77)4.7 out of 5
Market Segments
Enterprise (54.8% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ProManageReputation
Star Rating
(2,466)4.6 out of 5
Market Segments
Mid-Market (45.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ReputationSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Reputation excels in centralizing customer ratings and reviews from various platforms, making it easier for businesses to maintain their online reputation. Users appreciate the real-time review monitoring system that provides timely alerts for new customer feedback, ensuring swift acknowledgment and response.
- Users say ProManage shines with its clean and simple dashboard, which significantly streamlines the management of Google My Business listings. Reviewers highlight how it saves them hours each week by allowing them to track customer interactions and performance metrics all in one place, enhancing overall efficiency.
- According to verified reviews, Reputation has a higher overall satisfaction score, indicating that users feel more positively about their experience with the software. Many users commend its robust features for tracking customer reviews and feedback, which helps businesses stay proactive in managing their reputation.
- Reviewers mention that ProManage's micro-sites feature is particularly impressive, providing each branch of a business with a professional, SEO-optimized landing page. This capability is noted as a game-changer for businesses with multiple locations, helping them rank better locally.
- G2 reviewers highlight that while Reputation has a strong focus on reputation management, it may not be as user-friendly as ProManage in terms of setup and daily usability. Users have noted that ProManage's intuitive interface makes it easier to navigate and manage multiple listings without feeling overwhelmed.
- Users report that while both platforms offer quality support, ProManage stands out with higher ratings for customer service. Reviewers appreciate the responsive support team, which enhances their overall experience and helps resolve issues more efficiently compared to Reputation.
Pricing
Entry-Level Pricing
ProManage
No pricing availableReputation
No pricing availableFree Trial
ProManage
No trial information availableReputation
No trial information availableRatings
Meets Requirements
9.0
66
9.1
1,987
Ease of Use
9.1
68
9.0
2,029
Ease of Setup
8.8
52
8.6
1,137
Ease of Admin
8.8
27
8.9
876
Quality of Support
9.5
64
8.9
1,771
Has the product been a good partner in doing business?
9.1
27
8.9
874
Product Direction (% positive)
10.0
65
8.9
1,953
Features by Category
Social Analytics
Not enough data
8.3(won by default)
237
Not enough data
8.5(won by default)
240
Not enough data
8.7(won by default)
246
Not enough data
8.4(won by default)
204
Not enough data
8.4(won by default)
210
Not enough data
8.1(won by default)
170
Not enough data
8.3(won by default)
189
Reports & Dashboards
Not enough data
8.7(won by default)
251
Not enough data
8.8(won by default)
248
Not enough data
8.7(won by default)
233
Not enough data
8.2(won by default)
158
Agentic AI - Social Media Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
9.4
11
Not enough data
9.5
11
Not enough data
9.3
12
Not enough data
Store Management
9.9
12
Not enough data
9.9
12
Not enough data
Agentic AI - Online Marketplace Optimization Tools
10.0
6
Not enough data
10.0
6
Not enough data
Listing Management
9.1
41
8.2
298
|
Verified
8.9
40
8.3
302
|
Verified
9.0
42
8.0
302
9.3
43
8.1
320
|
Verified
Performance
8.6
45
8.4
346
|
Verified
9.2
45
8.7
369
|
Verified
Local Search Optimization
9.2
27
8.9
146
9.3
27
8.8
161
|
Verified
9.5
28
9.1
176
9.4
27
9.3
186
|
Verified
Feature Not Available
8.7
156
|
Verified
9.2
28
9.1
182
|
Verified
Platform Basics
Not enough data
9.2
238
Not enough data
8.8
226
Agentic AI - Competitive Intelligence
Not enough data
5.7
5
Platform Data
Not enough data
8.8
226
Not enough data
9.4
269
Not enough data
8.4
195
Platform Content
Not enough data
Feature Not Available
Platform Reporting
Not enough data
9.0
240
Not enough data
9.1
237
Content & Collaboration
Not enough data
8.8
391
Not enough data
8.4
367
Not enough data
8.4
322
Not enough data
8.4
324
Not enough data
8.7
370
Not enough data
8.3
313
Social Management
Not enough data
8.6
423
Not enough data
8.7
434
Not enough data
8.5
380
Not enough data
8.7
425
Not enough data
8.3
347
Not enough data
8.3
300
Not enough data
8.2
184
Agentic AI - Social Media Management
Not enough data
6.0
15
Not enough data
6.6
17
Not enough data
5.8
17
Not enough data
6.3
17
Not enough data
5.8
17
Not enough data
6.2
17
Not enough data
7.0
17
Analytics
Not enough data
8.8
571
Not enough data
8.9
597
Not enough data
8.8
551
Not enough data
8.2
485
Customization
Not enough data
8.4
478
Not enough data
8.2
461
Not enough data
8.6
490
Not enough data
8.4
471
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Experience Management
Not enough data
7.6
7
Not enough data
7.9
7
Not enough data
7.9
7
Not enough data
7.9
7
Responses
9.7
10
Not enough data
9.2
10
Not enough data
9.2
10
Not enough data
9.2
10
Not enough data
9.2
10
Not enough data
Platform
9.6
9
Not enough data
9.1
9
Not enough data
9.4
9
Not enough data
9.8
9
Not enough data
8.7
9
Not enough data
9.1
9
Not enough data
9.6
9
Not enough data
Generative AI
9.3
9
Not enough data
9.4
9
Not enough data
Collection
Not enough data
7.1
24
Not enough data
7.9
28
Not enough data
7.7
25
Not enough data
8.5
25
Not enough data
6.7
24
Agentic AI - Review Management
Not enough data
5.5
19
Not enough data
5.5
20
Moderation
Not enough data
7.4
25
Not enough data
7.5
25
Not enough data
7.3
23
Use Cases
Not enough data
7.0
22
Not enough data
7.3
21
Not enough data
7.5
23
Administration
Not enough data
5.9
21
Not enough data
7.7
21
Not enough data
8.4
28
Not enough data
7.5
22
Not enough data
6.1
21
Display Options
Not enough data
6.7
20
Not enough data
6.3
20
Not enough data
6.4
24
Not enough data
7.2
20
Generative AI
Not enough data
6.2
19
Monitoring & Listening
Not enough data
8.9
242
Not enough data
8.5
189
Not enough data
8.7
174
Not enough data
8.7
150
Not enough data
8.7
162
Not enough data
8.5
154
Agentic AI - Social Media Listening Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Management & Analysis
Not enough data
8.8
240
Not enough data
9.0
247
Not enough data
9.0
183
Not enough data
8.7
154
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Process
Not enough data
8.7
360
Not enough data
8.4
342
Not enough data
8.4
316
Channels
Not enough data
9.0
372
Not enough data
9.1
407
Not enough data
8.4
313
Not enough data
8.5
326
Not enough data
8.7
336
Insight
Not enough data
9.2
406
Not enough data
9.1
428
Not enough data
Feature Not Available
Not enough data
8.6
348
Consumer Intelligence
9.2
14
9.0
1059
|
Verified
8.1
13
8.6
937
8.8
13
8.8
1009
|
Verified
Reporting
7.9
13
Feature Not Available
9.2
11
8.6
927
|
Verified
9.2
11
9.1
1142
|
Verified
Media Monitoring
Feature Not Available
8.6
962
|
Verified
Feature Not Available
8.6
948
|
Verified
Feature Not Available
8.5
881
In-House Management
9.3
9
Feature Not Available
9.4
9
8.5
849
Generative AI
8.6
7
7.9
394
Agentic AI - Online Reputation Management
8.3
6
6.8
33
8.9
6
6.6
31
9.2
6
6.6
35
8.9
6
6.8
32
9.3
5
6.8
32
8.6
7
7.0
30
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ProManage and Reputation are categorized as Multi-Location Marketing Platforms, Local Listing Management, Online Reputation Management, and Local SEO
Unique Categories
ProManage is categorized as Online Marketplace Optimization Tools and Chatbots
Reputation is categorized as Experience Management, Competitive Intelligence, Social Customer Service, Social Media Analytics, Social Media Suites, Social Media Management, Social Media Listening Tools, and Review Management
Reviews
Reviewers' Company Size
ProManage
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Reputation
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Financial Services
30.1%
Education Management
8.2%
Hospital & Health Care
8.2%
Retail
6.8%
Apparel & Fashion
5.5%
Other
41.1%
Automotive
27.6%
Real Estate
27.5%
Hospital & Health Care
11.6%
Marketing and Advertising
3.6%
Hospitality
3.4%
Other
26.2%
Discussions
ProManage has no discussions with answers
Can you use Facebook Live from the Reputation app?
3 Comments
JH
Brian, I have used Facebook Live quite a bit, but have not used the Reputation portal yet - sorry.Read more
Can customers recieve email request? Is Reputation only text capable?
2 Comments
G2
All thanks to Mr Jackson Johnny for helping with my profits and making my fifth withdrawal possible. I'm here to share an amazing life changing opportunity...Read more
What is the biggest negative of the platform?
2 Comments
G2
Hello everyone stop losing your hard earn money to fake brokers, if you are interested in trading binary option/forex/Bitcoin mining, Recovery of lost funds...Read more
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