Rules-based patient scheduling software for hospitals.

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PROScheduler Reviews

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PROScheduler review by Jennifer R.
Jennifer R.
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"There are much better scheduling programs out there"

What do you like best?

Shifts are easy to see in Proscheduler. Employees are able to view their schedules without a lot of login information. Schedules are easy to change and trade. It is easy to publish available overtime.

What do you dislike?

Proscheduler is incomplete. It does not have the functions it says that it does. The calendar links don't work and employees aren't notified when their shifts are published. It is not easy to tell if overtime shifts have been accepted. The server for the app goes down frequently. Employees are not emailed their schedules. Customer support is hard to find and is in German. The program seems clunky and incomplete for the price that is charged. This program needs more attention paid to delivering on the promises it makes. Make sure that calendar links work, publish shifts to employees. Keep server up instead of constantly crashing. Make breaks a little more reasonable. Sometimes they would be 15 minutes apart from each other. Employees got frustrated.

Recommendations to others considering the product

I recommend that you wait until PROscheduler is complete. All of the features it promises have not been incorporated in the program.

What business problems are you solving with the product? What benefits have you realized?

This software was purchased to schedule employees without using Excel. It has generally met that need, but caused multiple problems.

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