Productiv Features
Analysis (1)
Threat Detection
Collects and curates data insight about the performance and health of a company's system.
Platform (7)
Unified Communications Platform
Facilitates communication between users and administrators.
Remote Access
Allows end users to remotely access to company's IT database.
ITIL Policy Compliance
Helps organizations establish, implement, and adhere to ITIL regulation.
Asset Tracking
Tracks IT assets and financial data.
IT Knowledge Management
Integrates all IT service support functions for consistency and accuracy.
IT Asset Management
Managing inventories and tracking changes to hardware and software configurations
Activity Tracking
Track and document all activities across devices, networks, and other systems
Security (17)
Endpoint Protection
Allows the IT team to oversee all possible endpoints in a single source of reference.
Patch Management
Automates the updating of security measures on enterprise devices.
Disaster Recovery
Provides cloud backup or disaster recovery solution to protect enterprise data and applications.
Service Management
Utilizes data to proactively identify and prioritize IT issues.
Workflow Management
Creates new or streamlines existing workflows to better handle IT support tickets and service.
Remote Monitoring & Management
Remotely monitor and manage client networks, endpoints, systems, and devices via locally installed applications
Configuration Management
Identify component attributes like servers, hardware, software, and manage relationships across all services
Task Management
Create, manage and track all task activities and progression
License Management
Track and organize the number of licenses available to the organization
Capacity Management
Monitor service demand and performance to plan for adequate resources that meet business needs
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Service Level Agreement (SLA) Management
Set and monitor service level agreements to ensure timely response and resolution
Incident Management
Manage and track all disruptions and incidents
Role-Based Access Control
Assigns access based on user roles and policy rules.
Threat Detection Alerts
Sends alerts on unauthorized access or app misconfigurations.
Compliance Monitoring
Tracks regulatory compliance across SaaS applications.
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Revenue Recognition (1)
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Usage Tracking
Track usage per company, custom time period, or contract
Tracking (3)
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Spend Tracking
Provides ability to track and/or map spending on all tools across departments with little to no manual entry.
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SaaS Utilization Tracking
Continuously tracks the number of licenses in use and how often they are being utilized. Tracks usage internally or through integrated applications.
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User Sentiment Tracking
Allows companies the ability to periodically survey users regarding the effectiveness of SaaS applications and their experience using the tools.
Management (3)
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Contract Management
Provides administrative features to renew, track pricing, analyze terms, and outline expiration dates for SaaS contracts.
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Application Catalog
Allows companies to select a wide variety of applications to track and manage.
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Dashboards and Visualizations
Presents information and analytics in a digestible, intuitive, and visually appealing way.
Insights (4)
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Recommendations
Provides recommendations on how to improve your use of existing SaaS tools and recommendations on new SaaS tools
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Spend Forecasting and Optimization
Ability to project spend based on contracts signed. Identifies redundant transactions and unnecessary costs.
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Peer Benchmarking
Facilitates the comparison of your software products, costs, sentiment, and/or utilization to that of peer companies
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Reporting
Creates reports outlining application utilization, cost, user sentiment, and/or functional overlap.
Functionality (6)
Software inventory and lifecycle management
Create a software inventory for on-prem and SaaS software and manage software lifecycle from deployment to retirement.
License entitlement and usage management
Manage software license entitlements versus user utilization
Vendor management and compliance
Manage vendor renewals, invoices, and compliance information in a centralized repository
Automated end user license provisioning
Automatically provision and deprovision licenses for end users based on employee directory and/or HR system data
Approved app catalogue
Provide an app catalogue to empower end users to access the software licenses they require
Customized alerts
Create custom alerts based on business, contractual, and compliance rules
Risk assessment (3)
Shadow IT detection
Identify unsanctioned software
Software vulnerability assessment
Flag vulnerable software based on government-provided vulnerability information repositories
Redundant software functionality identification
Identify redundant functionality across applications to reduce spend on duplicate features
AI Compliance (3)
Regulatory Reporting
Generates reports to demonstrate AI compliance with local and international frameworks.
Automated Compliance
Helps AI systems to comply with the regulations.
Audit Trails
Maintains detailed logs of activities and changes to AI models.
Risk Management & Monitoring (2)
AI Risk Management
Evaluates legal, operational and ethical risks posed by AI systems.
Real-time Monitoring
Monitors AI models for anomalies continuously.
AI Lifecycle Management (1)
Lifecycle Automation
Automates retraining, version updates and decomissioning when the models are outdated.
Access Control and Security (1)
Pole-based Access Control (RBAC)
Restricts access to AI models and sensitive data to authorized users.
Collaboration and Communication (1)
Model Sharing and Reuse
Helps sharing AI models and best practices.
Purchase Requisition and Approval Workflow - Procurement Orchestration (3)
Notifcations
Notifies users of pending approvals with alerts and notifications
Workflows
Allows for predefined approval workflows based on roles, departments, or spending limits
Purchase Orders
Automates the creation, submission, and approval of purchase requisitions
Supplier Management - Procurement Orchestration (3)
Tracking
Monitors supplier compliance to guidelines and standards while also managing risks
Onboarding
Provides tools for suppllier onboarding and assessing their performance
Database
Maintains a repository for storing and organizing supplier details
Spend Management - Procurement Orchestration (2)
Analysis
Uses tools for examining expenditures and generation reports to identify trends
Visibility
Provides real-time insight into procurement costs within categories, departments or projects
Compliance and Risk Management - Procurement Orchestration (3)
Risk Assessment
Uses risk assessment tools for identifying potential supplier or contract risks
Compliance
Automates the enforcement of procurement policies, regulatory requirements, and compliance checks
Audits
Creates audit trails and reporting for transparency and accountability
Workflow Automation - Procurement Orchestration (3)
Routing
Provides onditional routing for purchase approvals, contract reviews, and supplier selection
Configuration
Allows for flexible workflow configurations to suit specific business needs
Approvals
Adjusts approval processes based on project, department, or spending thresholds
App Management (23)
App Usage Monitoring
Tracks SaaS application usage by user, team, and department.
Custom Workflows
Enables creation of tailored automations for IT and admin tasks.
Shadow IT Discovery
Identifies both sanctioned and unsanctioned SaaS applications in the environment.
Self-Service App Store
Allows employees to request and access approved SaaS applications.
Centralized Management Console
Offers a unified interface for managing licenses, users, and applications.
Onboarding & Offboarding Automation
Automates workflows for provisioning and deprovisioning user access.
Email Management
Manage, store and organize emails within the system or via third-party apps
Spend Management
Track the amount of money spent on a certain product or with a certain supplier
Inventory Management
Track and manage inventory levels to maintain proper supply
Workflow Management
Create, design and manage workflows for repetitive tasks
SaaS Operations Management
Manage and optimize an organization’s use of SaaS applications.
HR Management
Automates core HR functions such as talent management, employee evaluation and learning management
Contact Management
Manage, organize, and store contact information
Task Management
Create, manage and track all task activities and progression
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Deadline Management
Specify or track the date/time a project, task, etc., is due for completion
Employee Management
Track employee schedules, availability, and performance across projects and tasks
Contract/License Management
Track, store, and access client contracts or licenses
License Management
Track and organize the number of licenses available to the organization
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Vendor Management
Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Renewal Management
Manage and track the renewal process for various services, subscriptions, contracts, or licenses
AI Features (2)
Auto-fill Custom App Details
Populates custom app metadata using AI.
AI Assistant
Provides real-time answers to questions about licenses, apps, and usage.
Spend Management (10)
Budget Tracking
Tracks SaaS application spend against allocated budgets.
Vendor Consolidation Insights
Identifies opportunities to reduce spend by consolidating redundant or overlapping vendors.
Renewal Notifications
Sends alerts for upcoming contract renewals.
AI Contract Parsing
Uses AI to extract line items, auto-renewals, and key terms from SaaS contracts.
Cost Allocation
Assigns SaaS costs to departments, teams, or business units.
Renewal Spend Forecasting
Projects upcoming renewal costs based on contract and license data.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Status Tracking
Track the status over time for a request, process, asset, or transaction
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Budgeting/Forecasting
Create budgets based on historical data and future projections
Agentic AI - Procurement Orchestration (1)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Agentic AI - AI Governance Tools (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Enterprise IT Management (9)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
AI/Machine Learning
Software program that continuously adjusts its behavior based on observed data
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Agentic AI - SaaS Spend Management (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Software Asset Management Tools (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - Vendor Management (1)
Decision Making
Makes informed choices based on available data and objectives
Agentic AI - SaaS Management Platforms (SMP) (9)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Accounting Integration
Integrate with a third-party accounting system
Additional Functionality (76)
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Single Sign On
Allow users to access multiple services after entering their login credentials once
Security Tools
Includes firewalls, intrusion detection, and network-based antivirus programs to provide security against online threats
Server Monitoring
Continuously scan servers on a designated network to monitor health and search for any irregularities or failures
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Event Logs
A chronological record of actions or occurrences within a network, software, or process
Maintenance Scheduling
Schedule predetermined or ad hoc maintenance services and labor requests
Data Import/Export
Import and export data to and from software applications
Personalization and Recommendation
Generative AI models can create personalized recommendations for users based on their preferences and behavior.
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
IT Reporting
Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Issue Auditing
Inspecting the issue resolution process for compliance with related systems and regulatory guidelines
Dashboard
Assembly of graphs and charts for visualizing and tracking statistics/metrics
API
Application programming interface that allows for integration with other systems/databases
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Workflow Automation
Streamlining repetitive tasks and activities through automated and predefined workflows
Real-Time Data
Receive data and information in real time
Spend Analysis
Review and uncover trends in spending activity
Transaction History
Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Usage Tracking/Analytics
Track and interpret metrics on the usage of company resources
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Member Accounts
Accounts held by members of an organization
Reporting/Analytics
View and track pertinent metrics to find patterns and gain insights from data
Onboarding
Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
Customizable Branding
Add customized logos and colors to align with company branding
Data Visualization
Graphical representation of data
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Single Sign On
Allow users to access multiple services after entering their login credentials once
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Real-Time Analytics
Analyze and gain insights into data in real-time
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Customizable Reports
Alter the layout and content of reports
API
Application programming interface that allows for integration with other systems/databases
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Billing & Invoicing
Create, manage, and send invoices or bills to customers
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
User Management
Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
Invoice Processing
Creation, processing, verification, and execution of invoices till the payment is made
Onboarding
Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Sourcing Management
Negotiate best prices and choose the right vendor for various purchases
Vendor Master Data Management
Create and maintain quality vendor data through data validation, maintenance, and audit trails to ensure proper compliance and sourcing
Procurement Management
Organize and manage all processes/procedures involved in purchasing goods and/or services
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Document Management
Store, manage, and track all electronic documents in a centralized location
Project Management
Plan and coordinate all the resources, costs and time needed to execute assignments
Data Visualization
Graphical representation of data
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Transaction History
Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
Risk Assessment
Initiate collection and analysis of known risks
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Real-Time Data
Receive data and information in real time
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Offboarding
Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
API
Application programming interface that allows for integration with other systems/databases
Approval Process Control
Manage the process of evaluating documents or requests submitted for approval
Vendor Payment
Process payment to vendor(s) for goods/services received
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Performance Metrics
A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
Purchase Order Management
Create, send, and track purchase orders and their statuses
Contract/License Management
Track, store, and access client contracts or licenses
Data Import/Export
Import and export data to and from software applications
Single Sign On
Allow users to access multiple services after entering their login credentials once
Workflow Management
Create, design and manage workflows for repetitive tasks
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
Task Management
Create, manage and track all task activities and progression
AI/Machine Learning (1)
AI/Machine Learning
Software program that continuously adjusts its behavior based on observed data
Decision Support (1)
Decision Support
Tools that provide relevant information at specific times to support judgments and courses of action
Collaboration Tools (1)
Collaboration Tools
Provides a channel for team members to share AI models, media files, communicate, and work together
Access Controls/Permissions (1)
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Task Management (1)
Task Management
Create, manage and track all task activities and progression
Real-Time Monitoring (1)
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Natural Language Processing (1)
Natural Language Processing
Process and analyze human language in text or audio form
AI Policy Mapping (1)
AI Policy Mapping
Automatically map and compare AI governance policies with actual development and deployment practices
AI Risk Management (1)
AI Risk Management
Identify and prioritize AI risks using advanced algorithms, prevent critical vulnerabilities, and mitigate risks when required
Ethical AI Monitoring (1)
Ethical AI Monitoring
Measure AI systems' ethical alignment to ensure compliance, fairness, transparency, and security
Audit Trail (1)
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Integration into Third Party Applications (1)
Integration into Third Party Applications
Embed/link applications into third party software so it can be accessed within a third party system
Product Lifecycle Management (1)
Product Lifecycle Management
Manage and track all stages of a product lifecycle, from its conception, design, development, and deployment
Proactive Recommendations (1)
Proactive Recommendations
Anticipates needs and offers suggestions without prompting


