I love how Prodoscore puts everything in one place—being able to see Bullhorn activities, call time, volume, and even which sites people are spending time on, all in a single dashboard, is a game changer. It makes coaching so much more targeted and effective, especially for new managers or green team members. The team has been super hands on with all the customizations and requests we have sent when it comes to coaching reports. There is a lot of up front work that has to be done from a management stand point but once everything is built out/set up, the accuracy has been reliable. The AI chat and upcoming MCP features sound like they'll make things even better. Review collected by and hosted on G2.com.

There are some customizations we wish were already available. We want inactive time to count against the scoring which is not possible now, so if a user is inactive for 5 hours between 8 am to 5 pm, this has no affect on the employee's score. For our company specifically, we are heavy Amplify users in Bullhorn and prefer our employees to use Amplify over ChatGPT or Claude. So we wish there was a way for Prodoscore to track Bullhorn Amplify AI chat activity since that's something we're really pushing, but I understand that's more of a limitation on the Bullhorn side. Review collected by and hosted on G2.com.

The tool is easy to use and provides great insight into tool usage, training opportunities, and related areas. Review collected by and hosted on G2.com.

I haven’t run into any real red flags with this product. The biggest challenge is figuring out what to do with all the data it provides. Prodoscore does a great job listening to what you want to see and then translating that into useful reporting once you’re up and running. Review collected by and hosted on G2.com.

I like how Prodoscore gives insights into how our employees are working throughout the day - their patterns, rhythms, and what types of tools they are using and how frequently to do their jobs. I also like that it is honestly not too intrusive. Still protects the privacy of those being monitored. Review collected by and hosted on G2.com.

Honestly I find it very hard to use. The UI is not intuitive at all. It is very difficult to follow the logic in getting certain things done, so much so that it is prohibitive to product adoption. Conceptually Prodoscore is amazing. However, I really feel that Prodoscore needs a huge upgrade in terms of ease of use for the admin and the managers. The menus, the logic behind how employees are managed, etc. is just confusing and difficult. Also, I find the way products are added is just so weird and challenging to figure out. And it would be good to get automated feedback from the product that certain products assigned to users aren't being used much, since this can actually be detrimental to their Prodoscore as it dilutes the issue. They also need to upgrade their knowledge base. Review collected by and hosted on G2.com.

I love the ease of use for everybody, whether it's the end user or me, as the leader of the team. I also appreciate each person having the plugin on their Chrome browser, and then me within the admin panel being able to control what websites we use for business purposes that I want to have visibility in. Additionally, being able to pull in global analytics of everybody at the organization to show what teams are performing higher than others really helps to gamify something that used to be looked at as a 'big brother'. Review collected by and hosted on G2.com.

I'm not really sure if there's anything that I would say needs to be improved as Prodoscore has been rolling out many enhancements over time. I think as time goes on, we will see the team scoring or overall organizational efficiency view improve. But for now, I have the ability to extract all of my data and do analytics through Chat GPT, which helps me get the insight I need. Review collected by and hosted on G2.com.

I like how employees don't have to log into anything and it tracks things automatically. Once set up, it's pretty easy and doesn't need much more maintenance. The productivity breakdown is valuable to me because it breaks down each app, URL, screen time, active time, breaks, and non-active time. I would rate the initial setup's difficulty as 6/10, but having our rep Will at Prodoscore, who was very hands-on with the setup, made it easier. Review collected by and hosted on G2.com.

Set up took a little bit of time Review collected by and hosted on G2.com.

As a law firm administrator, I’ve found Prodoscore to be an absolute game-changer in understanding and improving team productivity — especially with many of our employees working remotely. Unlike traditional monitoring tools, Prodoscore doesn’t “watch” or micromanage employees. Instead, it smartly focuses on the applications and tools that truly contribute to their productivity.

What I appreciate most about Prodoscore is that it rewards productive behavior without penalizing anyone. Employees receive points for engaging with work-related applications, but the software never deducts points for using non-work tools — because those aren’t even tracked. This creates a healthy, trust-based approach to productivity that respects employee privacy while still providing valuable insights.

From an administrative standpoint, the analytics and visibility it provides are invaluable. It’s easy to see which tools are most utilized, where workflows can be optimized, and how to support remote teams more effectively.

Additionally, the support provided by Prodoscore has been top tier. They have been hands on from initial implementation through training and support to our staff. They are quick to respond every time I reach out. Review collected by and hosted on G2.com.

If I could suggest an enhancement to Prodoscore, I’d love to see is the option to customize the scoring system based on role or department. Productivity looks different across positions — for instance, sending ten emails might be a small task for one role but a full day’s effort for another. Being able to fine-tune that would make the insights even more meaningful. Review collected by and hosted on G2.com.

Prodoscore is incredibly user-friendly. The dashboard is intuitive, visually clear, and packed with the right data to support both managers and employees. Its ease of use is one of the biggest strengths.

The breadth of features is also impressive. There are plenty of tools and insights to work with, and new features are constantly being added. The program is also something our team engages with regularly — it’s become part of the day-to-day rhythm for employees, and managers check it at least once a week to stay on top of performance.

What makes Prodoscore stand out even more is the team behind it. They’re responsive, receptive to feedback, and genuinely care about improving the product to meet client needs. Customer support is excellent, and the data science team in particular does a fantastic job of presenting complex information in a meaningful way. Review collected by and hosted on G2.com.

The main challenge isn’t with the platform itself but with bridging the gap between data and application. Some AI-driven recommendations could use refinement before they feel fully reliable, which is to be expected with evolving data tools.

The software itself is simple to set up and use, but organizational buy-in can be a hurdle. That’s less about Prodoscore and more about the natural resistance that comes with introducing any new productivity tool.

Finally, Prodoscore isn’t a complete one-stop shop. Managers still need to use it alongside other systems to get a fully accurate view of performance and productivity especially depending on the role/job title. That said, it’s an invaluable tool that provides significant insight and has become a core part of how we manage a team of 300 employees. Review collected by and hosted on G2.com.

Prodoscore gives us real, actionable data on employee productivity, which is especially useful for remote teams. Its reporting and analytics help managers spot burnout, track engagement, and validate employee concerns. The transparency and trust it supports have been a huge asset for our flexible work environment. Review collected by and hosted on G2.com.

The org chart and hierarchy views are a bit cumbersome and distracting, making it hard to quickly see reporting structures without being overwhelmed by extra data like scores. I wish there was a simple, dedicated org chart view without all the additional boxes or breakdowns. Review collected by and hosted on G2.com.

I think we've had a great customer service rep, Karen, who has been phenomenal. It's very nice that sometimes we can edit the functionality, even though the system is still new. The initial setup was quite easy; we just sent them a file feed, and they assisted us with the initial upload and everything. It was a 10 out of 10 experience. Review collected by and hosted on G2.com.

Sometimes they're still building out some things, so if it is a newer launch, I find that there are issues. At times, with newer launches, once they launch a new feature, there are bugs or different things that can cause other issues. Review collected by and hosted on G2.com.

I appreciate that Prodoscore isn't spy software, yet it gives employees the ability to view their own productivity. This helps them manage their workloads more efficiently. Prodoscore also integrates AI and is always improving as a company. Review collected by and hosted on G2.com.

There is not much to dislike. My only complaint is that as of now I don't see any ways to make custom User roles. So in my firm, we have to make do with the list, which is long, but it doesn't always fit all of the roles that we need. Review collected by and hosted on G2.com.