ProcessMaker Features

Use AI to generate content in the form of text, images, videos, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Assemble applications and processes by dragging over and arranging pre-built components

Track and manage schedules and meetings via an integrated calendar

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Customize contracts and forms to collect specific information

Store, manage and track all forms in a centralized location

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Detects variations in pronunciation or variations in spelling across regions.

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Manage, store and organize emails within the system or via third-party apps

Import, collect, and capture data from multiple sources

Define levels of authorization for access to specific files or systems

Create, design and manage workflows for repetitive tasks

Digital forms that are shared and accessed online

Automatically comprehend data abbreviation terms

Web form that allows users to enter data that is sent and processed for different reasons

Allows users to manage data from a number of sources

Detects when a user has input/keyed data incorrectly

Import and export data to and from software applications

Process of copying and storing data in more than one site or node

Store, manage, and track all electronic documents in a centralized location

Automatically retrieve and pull information from documents, websites, images, data sets, and other sources

Alter the layout and content of reports

Add customized logos and colors to align with company branding

Ability of websites, web applications, or mobile applications to function without an active internet connection

Digitally sign online documents

Search and find data in a structured format

Provides a channel for team members to share media files, communicate, and work together

Scan barcodes to ensure accurate pricing and label tracking

Extract email addresses from multiple data sources

Customize data fields to support various needs and use cases

Create, manage and track all task activities and progression

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Process images and automatically scan for data

Configure existing workflows to meet your organization's needs

Application programming interface that allows for integration with other systems/databases

Graphical representation of data

Pre-designed layouts that can be customized to match preferences and requirements

Capability of a software or system to make decisions and perform actions based on specified conditions

A record of all activities within the system, including user access, changes made, etc.

Track and document all activities across devices, networks, and other systems

Receive system updates as soon as any changes are made

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Analyze and gain insights into data in real-time

Analyzing historical and current data and generating a model to help predict future outcomes.

Analyze survey results via statistical testing or crosstabs directly within the software

Find & retrieve relevant data or documents

Leave comments and notes on documents for others to view

Organize and group data or items based on various criteria

Process of checking different types of data for accuracy to avoid errors or inconsistencies

Software program that continuously adjusts its behavior based on observed data

Interact with data visualization elements, such as charts and graphs, to drill down into data

Process of dividing customers into groups based on common characteristics

Search and filter data across systems to locate required information by entering keywords or certain criteria

Removes data that is incomplete, inaccurate, or irrelevant from a dataset

Identify topics to prioritize document research

Manage and support multiple languages

Identify different languages

Detect spam, BOT, or invalid email addresses

Predict future data based on historical data sets

Record customer information, purchase history, and other notes

Collect and maintain structured information that describes data or content

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Software designed for higher education organizations

Assemble applications and processes by dragging over and arranging pre-built components

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Add customized logos and colors to align with company branding

Search and filter data across systems to locate required information by entering keywords or certain criteria

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Use AI to generate content in the form of text, images, videos, etc.

Alter the layout and content of reports

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Communicate using direct chat or messages within the system

Set up connections to third-party platforms to improve business processes

Application programming interface that allows for integration with other systems/databases

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Create, manage, and distribute student reports that document their academic progress and achievements

Automatically collect recurring fees or dues from members

Access the system via a mobile application

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Automatically populating fields or sections within a form

Create, save, and re-purpose templates for emails, forms, etc.

Store, manage, and track all electronic documents in a centralized location

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Search for specific words or phrases within a document or database

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage the process of evaluating documents or requests submitted for approval

Verifies and confirms the accuracy of an address

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Use AI to generate content in the form of text, images, videos, etc.

Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system

Manage the process of attracting and converting business prospects into leads

Add customized logos and colors to align with company branding

Access software remotely via mobile devices

Create, manage and track all task activities and progression

Customize data fields to support various needs and use cases

Application programming interface that allows for integration with other systems/databases

Ensure the answer provided fits set parameters (numerical, positive number, etc.)

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Capability of a software or system to make decisions and perform actions based on specified conditions

Store, manage and track all forms in a centralized location

Gauge satisfaction and receive information for improvement and success

Assemble applications and processes by dragging over and arranging pre-built components

Collection of images, videos and other digital content that can be used

Import and export data to and from software applications

Receive data and information in real time

Protect sensitive data for digital privacy

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Track revisions and updates made to files and navigate between different versions

Provides a channel for team members to share media files, communicate, and work together

Create, design and manage workflows for repetitive tasks

Import, collect, and capture data from multiple sources

Pre-designed layouts that can be customized to match preferences and requirements

Streamlining repetitive tasks and activities through automated and predefined workflows

Development of custom software, web apps, mobile apps, etc.

A record of all activities within the system, including user access, changes made, etc.

Receive suggestions from an automated tool on the next steps to take in the development process based on your prior activity

Work with others within one platform/system on the application development process

Store and organize documents in a centralized system

Manage the process of evaluating documents or requests submitted for approval

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Define levels of authorization for access to specific files or systems

Set up connections to third-party platforms to improve business processes

Assemble applications and processes by dragging over and arranging pre-built components

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Observe and track the demand, usage, progress or quality of a system, product, or user

Active reporting of data and metrics

Alter the layout and content of reports

Monitoring and measurement of relevant metrics to assess the performance of IT resources

Track revisions and updates made to files and navigate between different versions

Supports common databases such as MySQL and Oracle

Import and export data to and from software applications

Create, design and modify the flow and processes of tasks in a project

Use visual elements such as pre-built blocks and/or shapes to assemble a model or design

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Application programming interface that allows for integration with other systems/databases

Graphical representation of data

Use AI to generate content in the form of text, images, videos, etc.

Customize contracts and forms to collect specific information

Customize data fields to support various needs and use cases

Create/edit commerce applications for mobile devices and/or web

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Access software remotely via mobile devices

Store and organize documents in a centralized system

Import and export data to and from software applications

Provides a channel for team members to share media files, communicate, and work together

Store, manage, and track all electronic documents in a centralized location

Active reporting of data and metrics

Customize contracts and forms to collect specific information

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Visually identify, define, and map all details and relationships surrounding business process models and elements

Assemble applications and processes by dragging over and arranging pre-built components

Track the status and progress of tasks

Application programming interface that allows for integration with other systems/databases

Track and manage schedules and meetings via an integrated calendar

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Leave comments and notes on documents for others to view

Store, manage and track all forms in a centralized location

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

View and track pertinent metrics to find patterns and gain insights from data

Configure existing workflows to meet your organization's needs

Create, design and modify the flow and processes of tasks in a project

Graphical representation of data

Create, design and manage workflows for repetitive tasks

Document any changes or proposed changes made to business processes or workflows

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Manage, store and organize emails within the system or via third-party apps

Sample files or documents that could be customized as needed or used as is

Receive system updates as soon as any changes are made

Manage the process of evaluating documents or requests submitted for approval

Customize data fields to support various needs and use cases

Track revisions and updates made to files and navigate between different versions

Automate repetitive tasks such as filling out information or creating certain types of forms

Pre-designed layouts that can be customized to match preferences and requirements

Track and manage adherence to policies for any service, product, process, or supplier

Track and document all activities across devices, networks, and other systems

Allow users to access multiple services after entering their login credentials once

Create, manage and track all task activities and progression

Alter the layout and content of reports

Define and maintain business rules that determine workflow capabilities and criteria

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

A record of all activities within the system, including user access, changes made, etc.

Assemble applications and processes by dragging over and arranging pre-built components

Create, save, and re-purpose templates for emails, forms, etc.

Manage the process of evaluating documents or requests submitted for approval

Alter the layout and content of dashboards

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Store, manage, and track all electronic documents in a centralized location

Observe and track the demand, usage, progress or quality of a system, product, or user

Reporting on how each user, task or process has advanced since its initiation

Alter the default workflow to meet your organization's needs

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Create, manage and track all task activities and progression

Store, manage and track all forms in a centralized location

Drag and drop/visual interfaces that allow non-tech users to build without writing code

Import and export data to and from software applications

Manage, store and organize emails within the system or via third-party apps

Alter the layout and content of reports

Define levels of authorization for access to specific files or systems

Create, design and modify the flow and processes of tasks in a project

Receive data and information in real time

Application programming interface that allows for integration with other systems/databases

Search and filter data across systems to locate required information by entering keywords or certain criteria

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Access software remotely via mobile devices

Customize data fields to support various needs and use cases

Track and document all activities across devices, networks, and other systems

Track and report regulatory data to either internal management or external stakeholders

Set & manage permission levels based on user roles and restrict access to only authorized individuals

View and track pertinent metrics to find patterns and gain insights from data

Create, manage, or update project workflows.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Ensures the right task is being assigned to the proper employee across an entire process.

Streamline the flow of work processes by establishing triggers and alerts that notify and route information to the appropriate people when their action is required within the compensation process.

Visually displays connected applications and integrated data. Allows customization and management of workflow structures.

Processing changes to data sources and applications as changes are made in real-time.

Offers the ability to record processes performed by humans to be recreated by bots.

Allows users to generate text based on a text prompt.

Use AI to generate content in the form of text, images, videos, etc.

Allows users to generate text based on a text prompt.

Condenses long documents or text into a brief summary.

Use AI to generate content in the form of text, images, videos, etc.

Provides users a holistic view of all workflows so as to see how all processes work together.

Delivers data points such as time and cost of a process on a dashboard to evaluate process efficacy.

Allows users to view progress of a business process in real-time enabling them to view performance or manage tasks within the process.

Provides the ability to manage unstructured processes.

Connect with existing systems via API.

Gives user machine learning tools for intelligent process improvement

Streamline and simplify document approval processes.

Provides built-in optical character recognition (OCR) functionality.

Records GPS and time data points in reports.

Allows users to attach barcode and/or signature data within a report.

Provides built-in image and video recording capabilities.

Allows users to access and finalize forms without an internet connect.

Allows users to access built-in work instructions.

Digitally sign online documents

Allow users to access multiple services after entering their login credentials once

Automatically identify and save contact information of potential customers

Allows users to create forms with branching logic without any code.

Provides a built-in API builder for developers.

Integrates with back office systems, content management systems, and other types of office software.

Web form that allows users to enter data that is sent and processed for different reasons

Customize contracts and forms to collect specific information

Set up connections to third-party platforms to improve business processes

Allows the system to understand the context of words and phrases for better data extraction and classification.

Enables targeted communications and alerts to students for deadlines, holds, and institutional updates.

Provides students with secure access to their profile, academic data, and essential services.

Facilitates long‑term engagement with graduates and support for continuing education.

Equips advisors with tools to guide students on progress, career planning, and alerts for risk factors.

Online gateway through which parents and students can view material and communicate with teachers

Provides a channel for team members to share media files, communicate, and work together

Online portal through which end users can access the system, manage tasks, or obtain information

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Enables users to create documents for business processes and provides a wide array of templates which are customizable.

The ability to create custom workflows aligned with business objectives.

A library in which to keep previously used or designed workflows for future use or to use parts of for upcoming custom workflows.

Provides drag and drop tools usable by admins with little to no coding experience in order to build applications which automate workflows and business processes.

Provides development environments to allow users to develop applications which automate workflows and business processes with minimal coding.

Drag and drop/visual interfaces that allow non-tech users to build without writing code

Enables users to search through the content of processed documents easily.

Allows the user to track changes and manage different versions of a document.

Search for specific words or phrases within a document or database

Capability to use a search engine via operators like AND, NOT, and OR

Converts data collected from forms into reports in a variety of file types (PDF, Word, etc).

Define and manage roles and access rights for the entire system.

Provides performance analytics dashboards.

View and track pertinent metrics to find patterns and gain insights from data

Assures the user that the system complies with industry regulations like GDPR.

Ensures that all data processed is encrypted for security.

Ability to update multiple workflows at the same time

Maintain a history of all workflow changes

Integrate with ERP or project management software

Allows stakeholders to generate reports or insights using conversational or natural language inputs.

Supports students with AI‑driven chat assistance for common tasks such as FAQs, registration help, and status checks.

Uses AI/ML to forecast enrollment trends and identify retention risks for proactive intervention.

Provides AI‑supported recommendations for course selection based on degree progress and historical data.

Automates tuition billing, payments, refunds, and student account tracking.

Provides comprehensive institutional financial reporting linked with student billing and aid.

Supports refund rules and automated payment plan functionality for student accounts.

Processes and manages financial aid applications, awards, disbursements, and compliance reporting.

Accept and process online payment transactions

Database of students to track personal information of individuals and families

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Provides the user with the ability to analyze the sentiment expressed in the textual content of the document.

Process of extracting and classifying information from text, such as tweets, emails, product reviews, etc

Inspect the given text for key elements such as names of people, places and more

Review data from past periods to reveal recurring tendencies and predict future performance

Integrates data and processes from multiple sources into a single system.

Build interfaces once and use them across one or more processes.

Gives the user the ability to build and use forms on mobile devices.

Capability to perform complex tasks without constant human input

Ability to break down and plan multi-step processes

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Process and analyze human language in text or audio form

Gives user the ability to connect to automation technology, such as robotic process automation (RPA).

Set up connections to third-party platforms to improve business processes

Allows the user to process documents in various formats such as PDF, DOCX, and JPEG.

Gives user the ability to convert different types of documents into machine-readable text using Optical Character Recognition (OCR).

Gives the ability to build a workflow based on business logic or a specific condition in order to route work to different people based on rules.

Provides the user with a no-code or low-code environment in which they can build applications and workflows, including drag-and-drop features.

Gives the user the ability to manage documents, including versioning and the ability to integrate those document with third-party applications.

Enables students to submit applications and manages admissions workflows through a secure online interface.

Allows students to register for courses, view schedules, and optimize academic planning for each term.

Stores, updates, and shares official academic records, grades, and transcripts in a centralized system.

Evaluates academic progress against degree requirements and provide actionable alerts for students and advisors.

Manage information and/or provide updates regarding student financial aid

Schedule in-person or online classes

Store, manage, and track all electronic documents in a centralized location

Organize and track educational activities

Manage all in-house operations of the school library

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage schedules and meetings via an integrated calendar

Manage attendance for classes, shifts, meetings, or events

Allow staff users to manage and track disciplinary interactions with students and to view individual student's discipline records

Track and manage staff profiles, recruitment, schedules, productivity, career development and performance

Organize and track the physical movement of goods from one location to another

Creation, administration, and evaluation of assessments or tests

Plan and schedule lessons and maintain students' behavior in the classroom

Store, manage and track all forms in a centralized location

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Map out the subjects that comprise courses of study

Overseeing housing processes, including room occupancy, roommate preferences, and maintenance management

Activities related to raising money for a specific cause

Tools that help educational institutions or fundraising organizations connect with alumni

Create lists of student grades, transcripts, class lists, course schedules, etc. to be shared with instructors and administration

Plan availability and assign specific time slots for tasks and resources

Define levels of authorization for access to specific files or systems

Compile data from across all systems so that users can view relevant information easily.

Allow users to access workflows and processes from anywhere given that employees in different locations and roles will require.

Ensures the right task is being assigned to the proper employee across an entire process.

Receive data and information in real time

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Lets users add data from existing sources when creating the initial application or changing data sources.

Continuously updates data as users or external data sources are edited.

Encrypts or provides some form of firewall to prevent external parties from accessing sensitive data.

Receive data and information in real time

Assemble data from multiple sources

Releases the application for access on desktop or mobile devices.

Lets users build cross-platform applications or provide specific templates for different device types.

Provides ability to manage application and maintenance from build, throughout the release, and until it's deactivation.

Access software remotely via mobile devices

Manage the processes involved when making the application ready for use

Plan and coordinate all the resources, costs and time needed to execute assignments

Identify which applications need to exchange data and enable these data connections

Create, save, and re-purpose templates for emails, forms, etc.

Track, manage and store the applications of potential future members, customers or candidates

Store, manage, and track all electronic documents in a centralized location

Create, design and manage workflows for repetitive tasks

Planning out the structure and duration of repetitive intervals of time dedicated to specific tasks during the development cycle

Enables creation, management, and tracking of product requirements & features during product production/development

Track and manage schedules and meetings via an integrated calendar

Create, manage and track all task activities and progression

Store, manage and track all forms in a centralized location

Provides the user with the ability to integrate the IDP system into other applications through APIs.

Filtering incoming messages/alerts and detecting patterns to spot anomalies.

Gives user the ability to categorize sections of text within the document based on preset criteria.

Grouping log entries based on similar attributes.

Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking

Ability to recognize printed or written text within digital images or scanned documents

Provide standard activities and tasks that can be customized by users

Users can easily create flows using drag and drop features

Define and manage dependencies between tasks and workflows

Include alters that can be used with workflows

Track and manage schedules and meetings via an integrated calendar

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

Ability to break down and plan multi-step processes

Capability to perform complex tasks without constant human input

Works across multiple software systems or databases

Improves performance based on feedback and experience

Engages in human-like conversation for task delegation

Anticipates needs and offers suggestions without prompting

Makes informed choices based on available data and objectives

Set up connections to third-party platforms to improve business processes

Gives user the ability to train custom machine learning models for specific data extraction tasks.

Gives users the ability to edit or write custom HTML, Javascript or CSS code.

Allows users to edit or write custom code with programming languages.

Provides tools for inserting brand logos, colors, quotes, and other proprietary content.

Provides base-level application templates to build atop and which users can customize for specifc users and actions.

Configure existing workflows to meet your organization's needs

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Create, manage, or update project workflows.

Pre-designed layouts that can be customized to match preferences and requirements

Provides the user with the capability to validate the extracted data for accuracy.