--- title: ProcessMaker Reviews meta_title: 'ProcessMaker Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 305 reviews by the users' company size, role or industry to find out how ProcessMaker works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 305 scale: '5' date_modified: '2026-08-04' parent_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # ProcessMaker Reviews **Vendor:** Decisions **Category:** [Business Process Management Software](https://www.g2.com/categories/business-process-management) **Average Rating:** 4.3/5.0 **Total Reviews:** 305 ## About ProcessMaker ProcessMaker is a Process Orchestration and Automation platform built to take you beyond basic workflow tools. It connects people, systems, and AI, so you can orchestrate end-to-end work reliably—and run it at scale. ProcessMaker combines agentic AI, deep process intelligence, and intuitive process modelers in one platform. Founded in 2000, ProcessMaker is trusted globally to manage real operational complexity with the governance and flexibility enterprises require. With intuitive drag-and-drop modelers, teams can design, run, and optimize workflows fast. Business users can contribute without heavy training, while IT can extend, integrate, and standardize across the organization. ProcessMaker supports everything from simple approvals to mission-critical operations, works for SMEs and enterprises, and integrates with virtually any tech stack—so you can modernize without ripping and replacing what you already have. ## ProcessMaker Pros & Cons **What users like:** - Users value the **seamless automation** features of ProcessMaker, enabling easy business process creation without deep coding knowledge. (3 reviews) - Users value the **efficiency** of ProcessMaker, facilitating quick workflow creation and management for all users. (3 reviews) - Users find the **customer support** of ProcessMaker invaluable, aiding them through development and integration with ease. (2 reviews) - Users rave about the **ease of learning** ProcessMaker, making workflow management accessible for everyone quickly. (2 reviews) - Users value the **ease of work** with ProcessMaker, enjoying its simple interface and quick learning curve for workflows. (2 reviews) - Easy Integrations (2 reviews) - Integrations (2 reviews) - Process Simplification (2 reviews) - Training (2 reviews) - AI Technology (1 reviews) **What users dislike:** - Users face **functionality limitations** in ProcessMaker, struggling with basic tasks like inputting signatures and changing assignment rules. (3 reviews) - Users experience **missing features** like signature input and seamless assignment rule changes, hindering basic functionality. (3 reviews) - Users dislike the **hidden bugs** in ProcessMaker that disrupt workflows and indicate underlying app issues. (2 reviews) - Users find the **limited features** of ProcessMaker frustrating, as essential tasks are often unsupported. (2 reviews) - Users report **performance issues** due to hidden bugs that disrupt workflows and indicate app instability. (2 reviews) - Users face **access issues** due to extensive training needs, slow support response, and browser speed inconsistencies. (1 reviews) - App Issues (1 reviews) - Cost Issues (1 reviews) - Difficult Learning (1 reviews) - Expensive (1 reviews) ## ProcessMaker Reviews ### 1. Not the easiest tool to work with over multiple environments **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** November 12, 2020 **What do you like best about ProcessMaker?** The support provided by processmaker has always been great. **What do you dislike about ProcessMaker?** No easy way to connect to different DBs. **What problems is ProcessMaker solving and how is that benefiting you?** It is helping the workflow on the assembly line. ### 2. Worlkflow **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2019 **What do you like best about ProcessMaker?** The ease of workflow creation, the low code and changeable design layour of the dynaforms. YOu can design in a minute a process. **What do you dislike about ProcessMaker?** I have nothing to dislike about it, but I have some suggestion to provide more training or walkthrough to integrate to othe language such as springboot, microservices as the main source of process. **What problems is ProcessMaker solving and how is that benefiting you?** Ease of creation, ### 3. Process maker **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** August 08, 2018 **What do you like best about ProcessMaker?** Works well and effectively and is great to use **What do you dislike about ProcessMaker?** Design can be improved and usability also should be imprived **What problems is ProcessMaker solving and how is that benefiting you?** All types of problem ## ProcessMaker Discussions - [Does this integrate with SAP B1?](https://www.g2.com/discussions/does-this-integrate-with-sap-b1) - 1 comment, 1 upvote - [what improvements do they have for the future](https://www.g2.com/discussions/what-improvements-do-they-have-for-the-future) - 1 comment, 1 upvote - [Why are using PM and no the other apps (Bizagi, Bonitasoft, etc)?](https://www.g2.com/discussions/why-are-using-pm-and-no-the-other-apps-bizagi-bonitasoft-etc) - 1 comment, 1 upvote - [Does process maker have an integration with Google Docs?](https://www.g2.com/discussions/15542-does-process-maker-have-an-integration-with-google-docs) - 2 comments, 1 upvote - [How can I do so that users can see the files that other users upload, but not all the files?](https://www.g2.com/discussions/14737-how-can-i-do-so-that-users-can-see-the-files-that-other-users-upload-but-not-all-the-files) - 1 comment, 1 upvote - [View ProcessMaker pricing details and edition comparison](https://www.g2.com/products/processmaker/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+16%3A36%3A37+-0500&secure%5Bsession_id%5D=f01b98ee-a88e-468b-a4a1-6b3cd7f02305&secure%5Btoken%5D=db73056c82432fee2fe541b9c5943dcfdbae382318a759bb55c621892c641639&format=llm_user) ## ProcessMaker Features **Setup** - Activities - Flows - Dependencies - Notifications - Calendar Management - Business Process Automation **Digital Workflows** - Logic and Conditions - No-Code Or Low-Code - Document Management **Development Tools** - Drag-and-drop Form Builder - API Builder - Integrations - Web Forms - Customizable Forms - Third-Party Integrations **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Data Capture** - Multi-format Support - OCR Capabilities **Process Management** - Process Overview - Process Analysis - Real-Time Process Monitoring - Unstructured Processes - API Connection - Intelligence - Document Approval **Management** - Updates - Audit Trail - Integration **Forms** - Data Mapping - Templates - Mobile-Friendly Forms **Field Tools** - OCR - GPS & Time Stamps - Barcode and Signature Capture - Image and Video Capture - Offline Capability - Embedded Work Instructions - Electronic Signature - Single Sign On - Lead Capture **Data Extraction** - Entity Recognition - Text Classification - Data Classification - Voice Recognition - Optical Character Recognition **Customization** - Document Generation - Process Design - Process Repository - No-Code App Development - Low-Code App Development - No-Code **Automation** - Workflow Automation - Workflow Mapping - Real-Time Updates - Robotic Process Automation **Back Office Tools** - Report Formatting - Roles and Permissions - Analytics Dashboards - Reporting/Analytics **Generative AI** - AI Text Generation - Generative AI **Data Validation** - Accuracy Checking **Additional Functionality** - Autofill - Template Management - Document Management - Multi-Channel Distribution - Full Text Search - Alerts/Notifications - Approval Process Control - Address Validation - SSL Security - Generative AI - Forms Creation & Design - Lead Generation - Customizable Branding - Mobile Access - Task Management - Customizable Fields - API - Response Validation - A/B Testing - Conditional Logic - Forms Management - Surveys & Feedback - Drag & Drop - Media Library - Data Import/Export - Real-Time Data - Data Security - AI Copilot - Version Control - Collaboration Tools - Workflow Management - Data Capture and Transfer - Customizable Templates - Workflow Automation **Collaboration** - Permissions for Sharing - Data Unification - Accessibility - Process Routing - Real-Time Data - Role-Based Permissions **Workflow Automation** - Batch Processing - Process Integration - Third-Party Integrations **Agentic AI - Digital Process Automation (DPA)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Workflow Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Drag & Drop - Template Management - Approval Process Control - Customizable Dashboard - Rules-Based Workflow - Document Management - Monitoring - Progress Tracking - Workflow Configuration - Collaboration Tools - Commenting/Notes - Task Management - Forms Management - No-Code - Data Import/Export - Email Management - Customizable Reports - Access Controls/Permissions - Graphical Workflow Editor - Real-Time Data - API - Search/Filter - AI Copilot - Mobile Access - Customizable Fields - Activity Tracking - Compliance Tracking - Role-Based Permissions - Reporting/Analytics - Project Workflow - Activity Dashboard **Document Management** - Search Functionality - Version Control - Full Text Search - Semantic Search - Contextual Search - Boolean Search **Agentic AI - Business Process Management** - Multi-step Planning - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations **Machine Learning** - Custom Model Training **Natural Language Processing** - Sentiment Analysis - Text Analysis - Entity Analysis **Semantic Analysis** - Contextual Understanding **Data Integration** - API Support **Security** - Compliance Standards - Data Encryption **Additional Functionality** - Generative AI - Activity Dashboard - AI Copilot - Drag & Drop - Calendar Management - Reporting & Statistics - Customizable Forms - Forms Management - Alerts/Notifications - Role-Based Permissions - Phonetic Variation Detection - CRM - Email Management - Data Capture and Transfer - Access Controls/Permissions - Workflow Management - Electronic Forms - Abbreviation Detection - Web Forms - Multiple Data Sources - Mis-Keyed Variation Detection - Data Import/Export - Data Replication - Document Management - Data Extraction - Customizable Reports - Customizable Branding - Offline Access - Electronic Signature - Data Retrieval - Collaboration Tools - Barcode/Ticket Scanning - Email Address Extraction - Customizable Fields - Task Management - Audit Management - Image Capture - Configurable Workflow - API - Data Visualization - Customizable Templates - Conditional Logic - Audit Trail - Activity Tracking - Real-Time Updates - Summarization - Customer Experience Management - Tagging - Real-Time Analytics - Predictive Modeling - Data Analysis Tools - Filtering - Commenting/Notes - Categorization/Grouping - Data Verification - AI/Machine Learning - Visual Analytics - Customer Segmentation - Search/Filter - Data Cleansing - Topic Clustering - Multi-Language - Language Detection - Spam Detection - Predictive Analytics - Customer Profiles - Metadata Management **Process Development** - Process Routing **Additional Functionality** - Rules-Based Workflow - Mobile Access - Document Storage - Data Import/Export - Collaboration Tools - Document Management - Real-Time Reporting - Customizable Forms - Activity Dashboard - CRM - Process Modeling & Designing - Drag & Drop - Task Progress Tracking - API - Calendar Management - Audit Management - Commenting/Notes - Forms Management - Alerts/Notifications - Reporting/Analytics - Configurable Workflow - Graphical Workflow Editor - Data Visualization - Workflow Management - Process Change Tracking - AI Copilot - Email Management - Templates - Real-Time Updates - Approval Process Control - Customizable Fields - Version Control - Forms Automation - Customizable Templates - Compliance Management - Activity Tracking - Single Sign On - Task Management - Customizable Reports - Business Process Control - Business Process Automation - User Management - Audit Trail ## Top ProcessMaker Alternatives - [Nintex](https://www.g2.com/products/nintex-nintex/reviews) - 4.3/5.0 (1,272 reviews) - [Kissflow](https://www.g2.com/products/kissflow/reviews) - 4.3/5.0 (560 reviews) - [Pega Platform](https://www.g2.com/products/pega-platform/reviews) - 4.2/5.0 (199 reviews)