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Process... Reviews
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# Process Street Features

##### ## Customization (6)

Document Generation

 (99 reviewers of Process Street have provided feedback on this feature.)

Enables users to create documents for business processes and provides a wide array of templates which are customizable.

Process Design

 (This feature was mentioned in 147 Process Street reviews.)

The ability to create custom workflows aligned with business objectives.

Process Repository

 (This feature was mentioned in 130 Process Street reviews.)

A library in which to keep previously used or designed workflows for future use or to use parts of for upcoming custom workflows.

No-Code App Development

 (As reported in 91 Process Street reviews.)

Provides drag and drop tools usable by admins with little to no coding experience in order to build applications which automate workflows and business processes.

Low-Code App Development

 (75 reviewers of Process Street have provided feedback on this feature.)

Provides development environments to allow users to develop applications which automate workflows and business processes with minimal coding.

No-Code

Drag and drop/visual interfaces that allow non-tech users to build without writing code

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##### ## Collaboration (6)

Access Controls/Permissions

 (As reported in 140 Process Street reviews.)

Define levels of authorization for access to specific files or systems

Data Unification

 (As reported in 105 Process Street reviews.)

Compile data from across all systems so that users can view relevant information easily.

Accessibility

 (137 reviewers of Process Street have provided feedback on this feature.)

Allow users to access workflows and processes from anywhere given that employees in different locations and roles will require.

Process Routing

 (This feature was mentioned in 130 Process Street reviews.)

Ensures the right task is being assigned to the proper employee across an entire process.

Real-Time Data

Receive data and information in real time

Role-Based Permissions

Set & manage permission levels based on user roles and restrict access to only authorized individuals

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##### ## Process Management (7)

Process Overview

 (This feature was mentioned in 149 Process Street reviews.)

Provides users a holistic view of all workflows so as to see how all processes work together.

Process Analysis

 (124 reviewers of Process Street have provided feedback on this feature.)

Delivers data points such as time and cost of a process on a dashboard to evaluate process efficacy.

Real-Time Process Monitoring

 (Based on 135 Process Street reviews.)

Allows users to view progress of a business process in real-time enabling them to view performance or manage tasks within the process.

Unstructured Processes

 (76 reviewers of Process Street have provided feedback on this feature.)

Provides the ability to manage unstructured processes.

API Connection

 (This feature was mentioned in 63 Process Street reviews.)

Connect with existing systems via API.

Intelligence

 (Based on 72 Process Street reviews.)

Gives user machine learning tools for intelligent process improvement

Document Approval

 (As reported in 64 Process Street reviews.)

Streamline and simplify document approval processes.

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##### ## User Interface Design (8)

WYSIWYG Editor

Provides the ability to drag-and-drop elements into the application to customize interface.

Customized Branding

Provides tools for inserting brand logos, colors, quotes, and other proprietary content.

App Templates

Provides base-level application templates to build atop and customize for specifc users and actions.

Workflow Management

Allows the creation ofpage sequences, forms, and libraries for users navigating the application.

Task Management

Create, manage and track all task activities and progression

Configurable Workflow

Configure existing workflows to meet your organization's needs

Deployment Management

Manage the processes involved when making the application ready for use

Integrations Management

Identify which applications need to exchange data and enable these data connections

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##### ## Data Control (3)

Data Migration

Lets users add data from existing sources when creating the initial application or changing data sources.

Data Synchronization

Continuously updates data as users or external data sources are edited.

Data Security

Encrypts or provides some form of firewall to prevent external parties from accessing sensitive data.

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##### ## Publishing (4)

Application Deployment

Releases the application for access on desktop or mobile devices.

Platform Compatibility

Lets users build cross-platform applications or provide specific templates for different device types.

Lifecycle Management

Provides ability to manage application and maintenance from build, throughout the release, and until it's deactivation.

Mobile Access

Access software remotely via mobile devices

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##### ## Setup (6)

Activities

 (111 reviewers of Process Street have provided feedback on this feature.)

Provide standard activities and tasks that can be customized by users

Flows

 (This feature was mentioned in 123 Process Street reviews.)

Users can easily create flows using drag and drop features

Dependencies

 (Based on 102 Process Street reviews.)

Define and manage dependencies between tasks and workflows

Notifications

 (As reported in 109 Process Street reviews.)

Include alters that can be used with workflows

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Business Process Automation

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

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##### ## Management (3)

Updates

 (102 reviewers of Process Street have provided feedback on this feature.)

Ability to update multiple workflows at the same time

Audit Trail

 (Based on 83 Process Street reviews.)

Maintain a history of all workflow changes

Integration

 (This feature was mentioned in 86 Process Street reviews.)

Integrate with ERP or project management software

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##### ## Platform Basics (2)

Interoperability

Connects to external systems and applications as needed to complete workflows.

Performance

Is consistently available (uptime) and allows users to complete tasks reliably.

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##### ## Platform Data (3)

Visualization

Contains tools to visalize data sets or workflows.

Platform Search

Find important content or files using keywords, metadata, tags, etc.

Alerts and Notifications

Self-monitors important metrics and sends notifications to users in-app or through email, text message or otherwise.

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##### ## Platform Content (3)

Automation

Automates some or all operation related tasks.

File Sharing

Provides robust sharing options for communication with employees.

Content Library

Provides users with a pre-built library of useable HR compliance content.

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##### ## Task Tracking (3)

Activity Feed

 (This feature was mentioned in 104 Process Street reviews.)

Provides a live feed that updates when the status of a task has changed.

Task Schedules

 (This feature was mentioned in 110 Process Street reviews.)

Organizes tasks for different checklists into a daily, weekly, or monthly schedule

Comments

 (113 reviewers of Process Street have provided feedback on this feature.)

Allows users to comment on tasks or checklists.

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##### ## Checklist Options (3)

Templates

 (This feature was mentioned in 113 Process Street reviews.)

Provides pre-made templates for specific types of procedures and processes.

Native Forms

 (This feature was mentioned in 93 Process Street reviews.)

Natively provides an online form builder option.

Downloadable Manuals

 (As reported in 75 Process Street reviews.)

Allow users to download a manual or checklist as a PDF, image file, etc.

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##### ## Software Availability (4)

Integrations

 (This feature was mentioned in 100 Process Street reviews.)

Integrates with other outside software.

Permissions

 (As reported in 104 Process Street reviews.)

Allows administrators to set permissions on editing rights, specific checklists, etc.

Mobile Application

 (Based on 73 Process Street reviews.)

Software is available as a mobile application.

Desktop Application

 (As reported in 104 Process Street reviews.)

Software is available either in-browser or as a downloadable software application.

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##### ## Nonconformance (19)

Conformance Records

Allows users to create, track and maintain accurate, auditable conformance records.

CAPA

Allows users to assign tasks for corrective and preventive actions (CAPA) to employees in nonconformance

Change Management

Allows users to submit change requests and control plan revisions at any point in the production process and track all revisions.

Task Management

Create, manage and track all task activities and progression

Policy Management

Create, manage, and track policies and procedures within an organization

Document Management

Store, manage, and track all electronic documents in a centralized location

Incident Management

Manage and track all disruptions and incidents

Equipment Management

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Audit Management

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Workflow Management

Create, design and manage workflows for repetitive tasks

Risk Management

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Communications Management

Record and track all relevant internal and external communications

Training Management

Track employee/learner's progression through training programs

Maintenance Management

Manage, maintain and track the performance of assets and equipment

Complaint Management

Obtain, monitor, and review customer feedback/complaints relating to products and services to improve customer satisfaction

Inspection Management

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

ISO Standards Management

Track and monitor processes/products to ensure they meet international standards developed by the ISO

Calibration Management

Schedule the calibration of instrumentation and maintenance requirements

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

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##### ## Quality system (7)

Document Control

Allow users to centralize and archive documents for quality management

Collaboration

Allows users to collaborate in real time with editing and commenting capabilities to minimize miscommunication

Analytics and Reports

Allows users to collects both vendor- and customer-facing data relevant to the product development lifecycle, and generates performance and health reports

Supplier Quality Control

Qualify, select, and monitor supply chain partners

Statistical Process Control

Statistical methods to assist with and maintain quality control of processes

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Quality Control

Ensure that quality requirements and standards are met across production processes

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##### ## Risk Management (3)

Assessments

Allows users to determine potential risks that may impact employees or the environment

Operational Risk

Allows users to estimate the impact of EHS risks on the operations of the company

Supplier Evaluation

Allows users to evaluate suppliers using safety and environmental criteria

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##### ## Inspection Management (3)

Templates

Allows users to choose from templates for multiple types of inspections such as safety or quality

Workflows

Provides users with workflows to assign tasks for audit and inspections

Corrective Actions

Allows users to identify corrective actions to address incidents and accidents

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##### ## Compliance (3)

Standards & Regulations

Provides users with regulations to follow under the Occupational Safety and Health Act (OSHA)

Permits

Allows users to track permits required for environmental and safety compliance

Certifications

Allows users to manage certifications to comply with regulations and standards

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##### ## Responses (4)

Personalization

Provides personalized responses to interlocator based on segmentation or past responses.

Route To Human

Has tools (e.g. dashboards and reports) to better understand conversations Intelligent Virtual Assistants have had.

Natural Language Understanding (NLU)

Can have a natural, human-like conversation with an interlocator.

Multi-Language

Manage and support multiple languages

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##### ## Platform (9)

Conversation Editor

Allows business to edit conversations to meet the unique needs of one's business.

Integration

Gives users the ability to update systems, like CRM, based on conversations.

Human-In-The-Loop

Allows users to maintain and observe the accuracy and viability of Intelligent Virtual Assistants.

Drag & Drop Editor

Editing tool that allows users to drag and drop images, icons, widgets, or other components

Human-in-the-loop (HITL)

Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority.

Integration

Delivers APIs and standard integrations with other software systems.

Security & Privacy

Complies with security and privacy regulations and standards.

Mobile Access

Allows users to access the software using mobile devices.

Flexibility

Facilitates software configuration without the need for technical experise.

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##### ## Services (4)

Implementation

Assists customes through all the phases of the implementation process.

Training & Learning

Provides software users with training courses and learning content.

Customer Support

Delivers customer and technical support, directly or trough partners.

Professional Services

The vendor provides consulting services such as business process reengineering.

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##### ## Development Tools (6)

Drag-and-drop Form Builder

 (Based on 14 Process Street reviews.)

Allows users to create forms with branching logic without any code.

API Builder

 (12 reviewers of Process Street have provided feedback on this feature.)

Provides a built-in API builder for developers.

Integrations

 (This feature was mentioned in 13 Process Street reviews.)

Integrates with back office systems, content management systems, and other types of office software.

Web Forms

Web form that allows users to enter data that is sent and processed for different reasons

Customizable Forms

Customize contracts and forms to collect specific information

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

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##### ## Field Tools (8)

OCR

Provides built-in optical character recognition (OCR) functionality.

GPS & Time Stamps

 (12 reviewers of Process Street have provided feedback on this feature.)

Records GPS and time data points in reports.

Barcode and Signature Capture

 (As reported in 12 Process Street reviews.)

Allows users to attach barcode and/or signature data within a report.

Image and Video Capture

 (Based on 16 Process Street reviews.)

Provides built-in image and video recording capabilities.

Embedded Work Instructions

 (16 reviewers of Process Street have provided feedback on this feature.)

Allows users to access built-in work instructions.

Electronic Signature

Digitally sign online documents

Single Sign On

Allow users to access multiple services after entering their login credentials once

Lead Capture

Automatically identify and save contact information of potential customers

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##### ## Back Office Tools (4)

Report Formatting

 (14 reviewers of Process Street have provided feedback on this feature.)

Converts data collected from forms into reports in a variety of file types (PDF, Word, etc).

Roles and Permissions

 (Based on 14 Process Street reviews.)

Define and manage roles and access rights for the entire system.

Analytics Dashboards

 (This feature was mentioned in 13 Process Street reviews.)

Provides performance analytics dashboards.

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

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##### ## Process Development (1)

Process Routing

 (This feature was mentioned in 82 Process Street reviews.)

Ensures the right task is being assigned to the proper employee across an entire process.

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##### ## Onboarding Setup (3)

Workflows

 (As reported in 104 Process Street reviews.)

Provide customizable workflows for onboarding activities and tasks.

Templates

 (This feature was mentioned in 97 Process Street reviews.)

Include templates for onboarding project plans and documents.

Checklists

 (102 reviewers of Process Street have provided feedback on this feature.)

Generate checklists to monitor the prograss of onboarding projects.

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##### ## Project Tracking (8)

Monitoring

 (88 reviewers of Process Street have provided feedback on this feature.)

Track tasks, project, and dependencies using timeline views or GANTT charts.

Resources

 (Based on 79 Process Street reviews.)

Allocate resources to tasks and projects, and track their costs.

Content

 (This feature was mentioned in 88 Process Street reviews.)

Manage onboarding documents, training materials, and other content.

Tasks

 (This feature was mentioned in 97 Process Street reviews.)

Assign and track onboarding tasks to internal and external stakeholders.

Optimization

 (Based on 88 Process Street reviews.)

Identify trends and analysis that can be used to optimize onboarding.

Kanban Board

Visualization tool to organize and optimize tasks and track their status at every stage of workflow

Goal Setting/Tracking

Establish measurable goals and objectives and track their progress over a specific period of time

Communication Management

Manage and track all internal and external communication conducted via calls, email, text, or chat

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##### ## Customer Engagement (6)

Portal

 (This feature was mentioned in 81 Process Street reviews.)

Provider a portal for customers and external users to collaborate and share documents.

Customer Engagement

 (79 reviewers of Process Street have provided feedback on this feature.)

Initiate interactions with customers by proactively starting conversations or providing informational content

Branding

 (75 reviewers of Process Street have provided feedback on this feature.)

Create white-label portals by customer, product, or project.

Visibility

 (Based on 81 Process Street reviews.)

Provide multiple levels of visibility accrosss all onboarding stages.

Collaboration

 (This feature was mentioned in 84 Process Street reviews.)

Allow internal and external users to collaborate without loging into the system.

Customizable Branding

Add customized logos and colors to align with company branding

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##### ## Generative AI (16)

AI Text Generation

Allows users to generate text based on a text prompt.

AI Text Summarization

Condenses long documents or text into a brief summary.

AI Text Summarization

Condenses long documents or text into a brief summary.

AI Text Summarization

Condenses long documents or text into a brief summary.

AI Text Generation

Allows users to generate text based on a text prompt.

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

AI Text Generation

Allows users to generate text based on a text prompt.

AI Text Summarization

Condenses long documents or text into a brief summary.

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

AI Text Generation

 (As reported in 13 Process Street reviews.)

Allows users to generate text based on a text prompt.

AI Text Summarization

 (This feature was mentioned in 12 Process Street reviews.)

Condenses long documents or text into a brief summary.

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

AI Text Generation

 (This feature was mentioned in 47 Process Street reviews.)

Allows users to generate text based on a text prompt.

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

AI Tasks

Automates basic tasks and workflows utilizing AI.

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##### ## Workflows - Audit Management (5)

Audit Trail

Displays all the changes made during audits, including details such as username, timestamp, or type of change in a centralized repository.

Recommendations

Coordinate and track recommended remediation actions.

Collaboration Tools

Facilitates collaboration between teams and stakeholders through shared workspaces.

Integrations

Integrates with risk management platforms, GRC tools, and other systems.

Audit Planning

Create a targeted plan, schedule resources, and determine long-term goals for the audit process

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##### ## Documentation - Audit Management (2)

Customizable Forms

Customize contracts and forms to collect specific information

Checklists

Provides checklists

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##### ## Reporting & Analytics - Audit Management (12)

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Audit Performance

Provide information on the performance of the audit activities and processes.

Industry Compliance

Ensures audits are compliant with industry-specific regulations and standards.

ISO Compliance

Guidelines set by the International Organization for Standardization

Environmental Compliance

Guidelines for conforming to environmental laws, regulations and requirements

AML Compliance

Anti-money laundering compliance helps businesses uncover suspicious financial activity

Sarbanes-Oxley Compliance

Regulations on a company's internal process when dealing with financial reporting

KYC Compliance

Verify the identity, suitability, and risks involved with maintaining a business relationship

FDA Compliance

Track and ensure quality of products in accordance with food and drug administration (FDA) act

OSHA Compliance

Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant

Real-Time Data

Receive data and information in real time

Real-Time Analytics

Analyze and gain insights into data in real-time

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##### ## Automation - AI Agents (7)

Sales Follow-Up

Allows users to automate responses to customer inquiries across various channels.

Customer Interaction Automation

Allows users to automate responses to customer inquiries across various channels.

Lead Generation

Allows users to automate the process of generating and qualifying sales leads.

Document Processing

Allows users to automate the handling, processing, and management of documents.

Feedback Collection

Provides users the ability to automate the collection and analysis of feedback from customers, employees, or other stakeholders.

Natural Language Processing

Process and analyze human language in text or audio form

Simulation and Scenario Generation

Generative AI can generate synthetic data and simulate scenarios for training and testing purposes.

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##### ## Autonomy - AI Agents (4)

Independent Decision Making

Allows the AI agent to learn from interactions and adapt its responses accordingly.

Adaptive Responses

Allows the AI agent to learn from interactions and adapt its responses accordingly.

Task Execution

Provides the AI agent the ability to execute tasks without requiring constant user input.

Problem Solving

Allows the AI agent to identify and resolve issues without user intervention.

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##### ## Generative AI - Security Compliance (2)

Predictive Risk

Can analyze patterns and trends in security data to predict potential compliance risks.

Automated Documentation

Can automate the creation of compliance documentation by quickly generating accurate and comprehensive reports.

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##### ## Platform AI Features - Policy Management (16)

Reports

Can generate reports on policy compliance trends using AI.

Workflow Management

Uses AI to automate common workflow tasks such as policy creation, distribution, and updates.

Customizable Reports

Alter the layout and content of reports

Content Management

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Renewal Management

Manage and track the renewal process for various services, subscriptions, contracts, or licenses

Document Management

Store, manage, and track all electronic documents in a centralized location

Forms Management

Store, manage and track all forms in a centralized location

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Incident Management

Manage and track all disruptions and incidents

Lifecycle Management

Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance

Template Management

Create, save, and re-purpose templates for emails, forms, etc.

Audit Management

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Assessment Management

Creation, administration, and evaluation of assessments or tests

Policy Metadata Management

Group policies by type for easy classification and discovery

Expiration Management

Track and manage expiration of various items including products, warranties, licenses, and contracts

Configurable Workflow

Configure existing workflows to meet your organization's needs

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##### ## Operational Risk Management (3)

Operational Risk Methodology

Support various methodologies and frameworks for operational risk management such as ISO 31000 and COSO.

Operational Risk Classification

Ability to classify risks based on risk type, severity, and custom criteria.

Operational Risk Identification

Identify various risk factors such as the inadequate use of technology, human factor, or external risks.

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##### ## Business Resilience (4)

Business Continuity

Support business continuity plans through integrations with business continuity software, incident response, or controls planning

Compliance Management

Reduce risk of legal liability through regulations and standards compliance.

Incident Management

Manage and track all disruptions and incidents

Policy Management

Create, manage, and track policies and procedures within an organization

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##### ## Agentic AI - Operational Risk Management (1)

Proactive Assistance

Anticipates needs and offers suggestions without prompting

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##### ## Agentic AI - No-Code Development Platforms (3)

Adaptive Learning

Improves performance based on feedback and experience

Natural Language Interaction

Engages in human-like conversation for task delegation

Proactive Assistance

Anticipates needs and offers suggestions without prompting

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##### ## Agentic AI - Business Process Management (8)

Multi-step Planning

Ability to break down and plan multi-step processes

Autonomous Task Execution

Capability to perform complex tasks without constant human input

Cross-system Integration

Works across multiple software systems or databases

Adaptive Learning

Improves performance based on feedback and experience

Natural Language Interaction

Engages in human-like conversation for task delegation

Proactive Assistance

Anticipates needs and offers suggestions without prompting

Decision Making

Makes informed choices based on available data and objectives

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

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##### ## Agentic AI - Workflow Management (7)

Autonomous Task Execution

Capability to perform complex tasks without constant human input

Multi-step Planning

Ability to break down and plan multi-step processes

Cross-system Integration

Works across multiple software systems or databases

Adaptive Learning

Improves performance based on feedback and experience

Natural Language Interaction

Engages in human-like conversation for task delegation

Proactive Assistance

Anticipates needs and offers suggestions without prompting

Decision Making

Makes informed choices based on available data and objectives

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##### ## Additional Functionality (410)

Role-Based Permissions

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Real-Time Updates

Receive system updates as soon as any changes are made

Graphical User Interface

A visual way of interacting with an application or operating system using items such as windows, icons, and menus

No-Code

Drag and drop/visual interfaces that allow non-tech users to build without writing code

Real-Time Reporting

Active reporting of data and metrics

Data Visualization

Graphical representation of data

Customizable Fields

Customize data fields to support various needs and use cases

Charting

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Integrated Development Environment

An application for source code editing, compiling, and debugging

Customizable Forms

Customize contracts and forms to collect specific information

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

API

Application programming interface that allows for integration with other systems/databases

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Agile Methodologies

Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more

Web Forms

Web form that allows users to enter data that is sent and processed for different reasons

Custom Development

Development of custom software, web apps, mobile apps, etc.

Offline Access

Ability of websites, web applications, or mobile applications to function without an active internet connection

Customizable Reports

Alter the layout and content of reports

Visual Modeling

Use visual elements such as pre-built blocks and/or shapes to assemble a model or design

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Authentication

Verify the identity of users/devices to enable secure access

Search/Filter

Search and filter data across systems to locate required information by entering keywords or certain criteria

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Secure Data Storage

Securely stores data to prevent data loss or breaches

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Web/Mobile App Development

Create/edit commerce applications for mobile devices and/or web

Data Import/Export

Import and export data to and from software applications

Version Control

Track revisions and updates made to files and navigate between different versions

Real-Time Notifications

Notifications that are delivered to users as soon as an event occurs

Drag & Drop

Assemble applications and processes by dragging over and arranging pre-built components

For No-Code Development

Build applications without the use of code

Performance Metrics

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Pre-Built Modules

Existing templates or individual parts of a bigger design commonly used in software, coding, learning courses etc.

Mobile Access

Access software remotely via mobile devices

Corrective and Preventive Actions (CAPA)

Investigate and take action at root cause or error in processes to prevent recurring issues

Issue Management

Identify and respond to unexpected problems or failures (ie. "negative events")

Document Management

Store, manage, and track all electronic documents in a centralized location

Role-Based Permissions

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Activity Tracking

Track and document all activities across devices, networks, and other systems

Document Storage

Store and organize documents in a centralized system

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Task Management

Create, manage and track all task activities and progression

Workflow Management

Create, design and manage workflows for repetitive tasks

Status Tracking

Track the status over time for a request, process, asset, or transaction

Monitoring

Observe and track the demand, usage, progress or quality of a system, product, or user

Data Visualization

Graphical representation of data

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Forms Management

Store, manage and track all forms in a centralized location

Change Management

Track and monitor efficient handling of all changes/transitions

Risk Alerts

Notifying as a warning or reminder of a potential or imminent hazard

Asset Tracking

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

API

Application programming interface that allows for integration with other systems/databases

Risk Analysis

Analyze potential risks across the organization

Policy Management

Create, manage, and track policies and procedures within an organization

Incident Management

Manage and track all disruptions and incidents

Real-Time Reporting

Active reporting of data and metrics

Real-Time Notifications

Notifications that are delivered to users as soon as an event occurs

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Security Auditing

Systematic evaluation of the security of a company's overall security system and situation

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Risk Assessment

Initiate collection and analysis of known risks

Real-Time Monitoring

Active monitoring of systems, applications, or networks

Version Control

Track revisions and updates made to files and navigate between different versions

Archiving & Retention

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Alerts/Escalation

System alerts about the need to escalate an issue or request

Customizable Reports

Alter the layout and content of reports

Compliance Tracking

Track and report regulatory data to either internal management or external stakeholders

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Certification Tracking

Maintain personal certifications/qualifications

Surveys & Feedback

Gauge satisfaction and receive information for improvement and success

Digital Signature

Electronic signing method that validates the authenticity and integrity of a digital document

HIPAA Compliant

Compliant with HIPAA, which sets standards for sensitive patient data protection

Reminders

Timed notification for any upcoming task, deadline, appointment, or activity

Version Control

Track revisions and updates made to files and navigate between different versions

Secure Data Storage

Securely stores data to prevent data loss or breaches

Search/Filter

Search and filter data across systems to locate required information by entering keywords or certain criteria

Reminders

Timed notification for any upcoming task, deadline, appointment, or activity

Monitoring

Observe and track the demand, usage, progress or quality of a system, product, or user

API

Application programming interface that allows for integration with other systems/databases

Activity Tracking

Track and document all activities across devices, networks, and other systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Role-Based Permissions

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Single Sign On

Allow users to access multiple services after entering their login credentials once

Policy Training

Train and educate employees on existing and/or new procedures and policies

Archiving & Retention

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Attestation

Collect, track and store acknowledgements that policies have been read and understood

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Risk Analysis

Analyze potential risks across the organization

Self Service Portal

Online portal through which end users can access the system, manage tasks, or obtain information

Document Analysis

Interpret, identify and extract specific data points, pattern and insights from documents

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

Policy Creation

Create new policies or alter existing policies

Digital Signature

Electronic signing method that validates the authenticity and integrity of a digital document

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Policy Library

A repository of all past and existing policies

Real-Time Notifications

Notifications that are delivered to users as soon as an event occurs

Document Review

Review and analyze existing information across documents

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

Scenario Planning

Develop potential scenarios to identify risks and opportunities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Prioritization

Arrange tasks based on the level of priority or urgency

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Risk Scoring

Assess and score risks using risk matrices

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Customizable Reports

Alter the layout and content of reports

Predictive Analytics

Predict future data based on historical data sets

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Dashboard

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Data Visualization

Graphical representation of data

Risk Reporting

Reporting of risks associated with specific actions, events, or entities

Version Control

Track revisions and updates made to files and navigate between different versions

Risk Assessment

Initiate collection and analysis of known risks

Reminders

Timed notification for any upcoming task, deadline, appointment, or activity

Risk Analysis

Analyze potential risks across the organization

Real-Time Reporting

Active reporting of data and metrics

Corrective and Preventive Actions (CAPA)

Investigate and take action at root cause or error in processes to prevent recurring issues

API

Application programming interface that allows for integration with other systems/databases

Commenting/Notes

Leave comments and notes on documents for others to view

API

Application programming interface that allows for integration with other systems/databases

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

Task Management

Create, manage and track all task activities and progression

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Drag & Drop

Assemble applications and processes by dragging over and arranging pre-built components

Performance Metrics

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Time Tracking

Measure and track time including hours worked and paid time off (PTO)

Data Security

Protect sensitive data for digital privacy

Single Sign On

Allow users to access multiple services after entering their login credentials once

Activity Tracking

Track and document all activities across devices, networks, and other systems

Customizable Fields

Customize data fields to support various needs and use cases

Content Management

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Churn Management

Identify customers at risk of migration and activate strategies to retain them

Ad hoc Analysis

Client Management

Manage contact details and communication with clients

Chat/Messaging

Communicate using direct chat or messages within the system

Forecasting

Form predictions based on past and present data/trends

Mobile Access

Access software remotely via mobile devices

Form Builder

Adds a customizable form to the landing page, usually for the purposes of lead generation

Surveys & Feedback

Gauge satisfaction and receive information for improvement and success

Revenue Management

Monitor sales and make necessary adjustment in order to increase demand and revenue

Onboarding

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Workflow Management

Create, design and manage workflows for repetitive tasks

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Client Database

Electronic storage of stakeholder contact information

Electronic Forms

Digital forms that are shared and accessed online

Gantt/Timeline View

Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies

Client Tracking

Track all company interactions with current clients

To-Do List

A digital list of items that need to be completed

Document Management

Store, manage, and track all electronic documents in a centralized location

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Self Service Tools

Customer Segmentation

Process of dividing customers into groups based on common characteristics

Role-Based Permissions

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Data Import/Export

Import and export data to and from software applications

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Electronic Signature

Digitally sign online documents

Task Progress Tracking

Track the status and progress of tasks

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Reminders

Timed notification for any upcoming task, deadline, appointment, or activity

Online Payments

Accept and process online payment transactions

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Document Generation

Custom forms to streamline repetitious aspects of a document

Real-Time Data

Receive data and information in real time

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Email Management

Manage, store and organize emails within the system or via third-party apps

Multi-Language

Manage and support multiple languages

Autofill

Automatically populating fields or sections within a form

Template Management

Create, save, and re-purpose templates for emails, forms, etc.

Document Management

Store, manage, and track all electronic documents in a centralized location

Multi-Channel Distribution

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Full Text Search

Search for specific words or phrases within a document or database

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Address Validation

Verifies and confirms the accuracy of an address

SSL Security

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Forms Creation & Design

Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system

Lead Generation

Manage the process of attracting and converting business prospects into leads

Customizable Branding

Add customized logos and colors to align with company branding

Mobile Access

Access software remotely via mobile devices

Task Management

Create, manage and track all task activities and progression

Customizable Fields

Customize data fields to support various needs and use cases

API

Application programming interface that allows for integration with other systems/databases

Response Validation

Ensure the answer provided fits set parameters (numerical, positive number, etc.)

A/B Testing

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Conditional Logic

Capability of a software or system to make decisions and perform actions based on specified conditions

Forms Management

Store, manage and track all forms in a centralized location

Surveys & Feedback

Gauge satisfaction and receive information for improvement and success

Drag & Drop

Assemble applications and processes by dragging over and arranging pre-built components

Media Library

Collection of images, videos and other digital content that can be used

Data Import/Export

Import and export data to and from software applications

Real-Time Data

Receive data and information in real time

Data Security

Protect sensitive data for digital privacy

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Version Control

Track revisions and updates made to files and navigate between different versions

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Workflow Management

Create, design and manage workflows for repetitive tasks

Data Capture and Transfer

Import, collect, and capture data from multiple sources

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

Workflow Automation

Streamlining repetitive tasks and activities through automated and predefined workflows

Agent Collaboration

Multiple agents work together, share tasks, and coordinate to achieve common goals.

Data Governance

Collection of processes, policies, and standards to manage the storage & usability of enterprise data

Prompt Engineering

Process of carefully designing and constructing prompts or input instructions to achieve desired behaviors or outputs from AI models

Feedback Management

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

For No-Code Development

Build applications without the use of code

Version Control

Track revisions and updates made to files and navigate between different versions

Role-Based Permissions

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Dynamic Modeling

Model the varying behavior of a system over time through diagrams

API

Application programming interface that allows for integration with other systems/databases

Memory Management

Store and save retrievable data

Monitoring

Observe and track the demand, usage, progress or quality of a system, product, or user

Scalability

Manage a growing amount of work to meet increased demand without compromising performance

Cost Management

Manage budgets, track and optimize spending and align capacity to workload demand

Scheduling

Plan availability and assign specific time slots for tasks and resources

Natural Language Interface

Interact with agents using conversational language

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Multiple LLM Models

Ability to interact with various large language models, such as GPT-4, Claude 3, Gemini, Llama 3, and more

Integration Management

Identify which applications need to exchange data and enable these data connections

Customizable Frameworks

Flexible architecture allowing tailored configurations

Pre-built Templates

Pre-defined templates within a library for common cases such as contracts, websites, emails, and more

Analytics

Tools for the systematic analysis of various types of data or statistics

Intent Recognition

Helps understand a user's intentions/actions

Contextual Guidance

Interprets what a user is doing based on context and helps guide them through the process.

Rules-Based Workflow

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Attended Automation

Bots that work alongside humans on tasks that cannot be fully automated

Drag & Drop

Assemble applications and processes by dragging over and arranging pre-built components

For Sales/Marketing

Used as a promotional or demonstration tool in sales and marketing presentations

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Business Process Automation

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

Multi-Channel Communication

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Sentiment Analysis

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Deep Learning

Artificial neural networks using multiple layers of processing are used to extract progressively higher level features from data.

Code-free Development

Assemble applications and bots from pre-made building blocks without having to write software code or knowing a programming language

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Automated Responses

Automatic reply functionality for incoming messages

Knowledge Management

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Transfers/Routing

Transfer queries and organize messages between agents

Personalization

Adjust communications based on previous interactions or personal preferences

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Customer Experience Management

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Virtual Personal Assistant (VPA)

Program systems that assist users with their daily administrative responsibilities

Chatbot

AI-based platform which conducts a conversation via auditory or textual methods

Speech Recognition

Train your system to interpret and transcribe voice messages

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

Task Management

Create, manage and track all task activities and progression

Customer Engagement

Initiate interactions with customers by proactively starting conversations or providing informational content

AI/Machine Learning

Software program that continuously adjusts its behavior based on observed data

Configurable Workflow

Configure existing workflows to meet your organization's needs

Unattended Automation

Automate processes from start to finish without human assistance

Conversation Intelligence

Recording, transcription, and analysis of sales calls for the purpose of training and generating insights

Workflow Automation

Streamlining repetitive tasks and activities through automated and predefined workflows

Proactive Error Detection

Managing and resolving errors that occur during program execution to maintain stability

Drag & Drop

Assemble applications and processes by dragging over and arranging pre-built components

Template Management

Create, save, and re-purpose templates for emails, forms, etc.

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Customizable Dashboard

Alter the layout and content of dashboards

Rules-Based Workflow

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Document Management

Store, manage, and track all electronic documents in a centralized location

Monitoring

Observe and track the demand, usage, progress or quality of a system, product, or user

Progress Tracking

Reporting on how each user, task or process has advanced since its initiation

Workflow Configuration

Alter the default workflow to meet your organization's needs

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Commenting/Notes

Leave comments and notes on documents for others to view

Task Management

Create, manage and track all task activities and progression

Forms Management

Store, manage and track all forms in a centralized location

No-Code

Drag and drop/visual interfaces that allow non-tech users to build without writing code

Data Import/Export

Import and export data to and from software applications

Email Management

Manage, store and organize emails within the system or via third-party apps

Customizable Reports

Alter the layout and content of reports

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Graphical Workflow Editor

Create, design and modify the flow and processes of tasks in a project

Real-Time Data

Receive data and information in real time

API

Application programming interface that allows for integration with other systems/databases

Search/Filter

Search and filter data across systems to locate required information by entering keywords or certain criteria

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Mobile Access

Access software remotely via mobile devices

Customizable Fields

Customize data fields to support various needs and use cases

Activity Tracking

Track and document all activities across devices, networks, and other systems

Compliance Tracking

Track and report regulatory data to either internal management or external stakeholders

Role-Based Permissions

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

Project Workflow

Create, manage, or update project workflows.

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Defect Tracking

Process of tracking logged defects (errors) in a product or service to create new versions to fix the error

Electronic Signature

Digitally sign online documents

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Data Import/Export

Import and export data to and from software applications

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Nonconformance Tracking

Identify issues and deviations from specifications

Surveys & Feedback

Gauge satisfaction and receive information for improvement and success

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

API

Application programming interface that allows for integration with other systems/databases

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Real-Time Data

Receive data and information in real time

Rules-Based Workflow

Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work

Mobile Access

Access software remotely via mobile devices

Document Storage

Store and organize documents in a centralized system

Data Import/Export

Import and export data to and from software applications

Collaboration Tools

Provides a channel for team members to share media files, communicate, and work together

Document Management

Store, manage, and track all electronic documents in a centralized location

Real-Time Reporting

Active reporting of data and metrics

Customizable Forms

Customize contracts and forms to collect specific information

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Process Modeling & Designing

Visually identify, define, and map all details and relationships surrounding business process models and elements

Drag & Drop

Assemble applications and processes by dragging over and arranging pre-built components

Task Progress Tracking

Track the status and progress of tasks

API

Application programming interface that allows for integration with other systems/databases

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Audit Management

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Commenting/Notes

Leave comments and notes on documents for others to view

Forms Management

Store, manage and track all forms in a centralized location

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

Configurable Workflow

Configure existing workflows to meet your organization's needs

Graphical Workflow Editor

Create, design and modify the flow and processes of tasks in a project

Data Visualization

Graphical representation of data

Workflow Management

Create, design and manage workflows for repetitive tasks

Process Change Tracking

Document any changes or proposed changes made to business processes or workflows

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Email Management

Manage, store and organize emails within the system or via third-party apps

Templates

Sample files or documents that could be customized as needed or used as is

Real-Time Updates

Receive system updates as soon as any changes are made

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Customizable Fields

Customize data fields to support various needs and use cases

Version Control

Track revisions and updates made to files and navigate between different versions

Forms Automation

Automate repetitive tasks such as filling out information or creating certain types of forms

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Activity Tracking

Track and document all activities across devices, networks, and other systems

Single Sign On

Allow users to access multiple services after entering their login credentials once

Task Management

Create, manage and track all task activities and progression

Customizable Reports

Alter the layout and content of reports

Business Process Control

Define and maintain business rules that determine workflow capabilities and criteria

Business Process Automation

Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes

User Management

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

HIPAA Compliant

Compliant with HIPAA, which sets standards for sensitive patient data protection

Workflow Management

Create, design and manage workflows for repetitive tasks

Secure Data Storage

Securely stores data to prevent data loss or breaches

Third-Party Integrations

Set up connections to third-party platforms to improve business processes

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Consent Management

Manage user consent requests and documents

Data Mapping

Track the management and flow of data throughout the organization

Audit Management

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

API

Application programming interface that allows for integration with other systems/databases

Role-Based Permissions

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Policy Management

Create, manage, and track policies and procedures within an organization

Single Sign On

Allow users to access multiple services after entering their login credentials once

Risk Management

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Search/Filter

Search and filter data across systems to locate required information by entering keywords or certain criteria

Template Management

Create, save, and re-purpose templates for emails, forms, etc.

Multi-Language

Manage and support multiple languages

Data Visualization

Graphical representation of data

User Management

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Monitoring

Observe and track the demand, usage, progress or quality of a system, product, or user

PIA/DPIA

Data impact assessments to identify and mitigate potential data risks

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Sensitive Data Identification

Identify sensitive or personal information collected from users

Self Service Portal

Online portal through which end users can access the system, manage tasks, or obtain information

Archiving & Retention

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Data Import/Export

Import and export data to and from software applications

Risk Assessment

Initiate collection and analysis of known risks

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Document Management

Store, manage, and track all electronic documents in a centralized location

PCI Compliance

Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)

Incident Management

Manage and track all disruptions and incidents

Data Governance

Collection of processes, policies, and standards to manage the storage & usability of enterprise data

Compliance Management

Track and manage adherence to policies for any service, product, process, or supplier

Customizable Templates

Pre-designed layouts that can be customized to match preferences and requirements

AI Copilot

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Reporting & Statistics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Generative AI

Use AI to generate content in the form of text, images, videos, etc.

Data Storage Management

Manage and store data in a database

File Management

Create, save, and store files

Customizable Reports

Alter the layout and content of reports

Performance Metrics

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Risk Analysis

Analyze potential risks across the organization

Intrusion Detection System

Identify and alert about security breaches by third parties

Log Analysis

Analyzing computer-generated records called logs to identify the root cause of errors, bugs, security threats, or other risks

Security Auditing

Systematic evaluation of the security of a company's overall security system and situation

Log Management

Collects and aggregates data from various systems within the IT environment

Reporting/Analytics

View and track pertinent metrics to find patterns and gain insights from data

Risk Alerts

Notifying as a warning or reminder of a potential or imminent hazard

PCI Assessment

Conducting audits to ensure compliance with the Payment Card Industry Data Security Standard (PCI DSS).

Vulnerability Scanning

Discover patch statuses and vulnerabilities

Event Logs

A chronological record of actions or occurrences within a network, software, or process

File Integrity Monitoring

Validating the integrity of an operating system, application, and files by monitoring for probable changes, tempering, or fraud.

Exceptions Management

Automated handling of non-compliant EDI transmissions.

Data Synchronization

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Compliance Tracking

Track and report regulatory data to either internal management or external stakeholders

Activity Monitoring

Track and report on everything that happens within the system or network

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Secure Login

At least a username and password is required to access the system

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