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Practice Mate by Office Ally Reviews & Product Details

Practice Mate by Office Ally is a comprehensive practice management solution used by over 25,000 healthcare organizations. It simplifies revenue cycle management and assists in HIPAA-compliant recordkeeping for new and existing practices. Its user-friendly interface offers easy billing management that checks eligibility and benefits and manages claim submission and tracking. Its seamless integration with other Office Ally solutions provides additional functionality such as patient intake, reminders, e-prescriptions, and more. With no cost, commitment, or implementation, you can get started today to help reduce unnecessary administrative tasks, enhance provider job satisfaction, and improve the overall patient experience.

Seller

Office Ally

Discussions

Practice Mate by Office Ally Community

Languages Supported

English

Overview by

Allen Crow

Pricing

Pricing provided by Practice Mate by Office Ally.

Practice Mate

Free Trial

1 User Per Month

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Practice Mate by Office Ally Media

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Appointments

Auto-Post ERA

Help Center

Manage Patients

Patient Visits

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Elisabeth B.

Small-Business (50 or fewer emp.)

2/20/2024

"Affordable clearinghouse for independent clinicians."

5/5

What do you like best about Practice Mate by Office Ally?

Affordable and easy to use. I like it better than other clearinhouses that I am using because other insurance companies only allow some other, and I wish I could use Office Ally for all insurance submissions. Review collected by and hosted on G2.com.

What do you dislike about Practice Mate by Office Ally?

I need more trainings but I'm certain Office Ally would provide them if asked. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

5/13/2022

"Affordable option for low insurance volume practices"

4/5

What do you like best about Practice Mate by Office Ally?

Affordable cost, simplicity of use, does most what I need Review collected by and hosted on G2.com.

What do you dislike about Practice Mate by Office Ally?

Doesn't integrate with my EMR Elation. User interface is not the prettiest Review collected by and hosted on G2.com.

Faizan A.

Assistant Manager

Mid-Market (51-1000 emp.)

10/21/2021

"More services less charge"

5/5

What do you like best about Practice Mate by Office Ally?

Best thing in officeally practice mate is very easy and user friendly and important part is he charge very low if you are using EHR. Also they are updated regularly to meet provider need in RCM Review collected by and hosted on G2.com.

What do you dislike about Practice Mate by Office Ally?

Some time work little slow during the check posting. But they are trying to improve Review collected by and hosted on G2.com.

Recommendations to others considering Practice Mate by Office Ally:

Try to use one time and hope you are save a lot of your time plus money Review collected by and hosted on G2.com.

What problems is Practice Mate by Office Ally solving and how is that benefiting you?

We are using for our healthcare doctors they are working with a lot of insurances in USA very good to submit a pain claim to Insurance. Practice mate offer eligibility of big insurances if you are using practice mate then you don't need to open a insurances portal to verify eligibility of patients Review collected by and hosted on G2.com.

Cathy C.

Small-Business (50 or fewer emp.)

8/6/2020

"Practice Mate -Easy to use"

5/5

What do you like best about Practice Mate by Office Ally?

It is simple, easy and user friendly. PM includes all the features you would need to bill claims to any insurance in any state, paper or electronically. Posting payments are easy and can be tracked efficiently. Patient statements can be created in a PDF for submission by professional statement companies. Reports are clear and concise and can be created in PDF or spreadsheet format. Training is readily available. Upgrades are free and constant as new things come about. Review collected by and hosted on G2.com.

What do you dislike about Practice Mate by Office Ally?

Statements are not generated in the most appealing manor, I send mine out for mailing. Customer service can take a bit long for results. ERAS do not post themselves, but they do come into the payment feature for manual auto posting. Review collected by and hosted on G2.com.

Recommendations to others considering Practice Mate by Office Ally:

If you have a smaller practice with 1-4 providers, this is a great system. Billing companies can have access to all their clinics from one log on or create separate agreements for each. This system can be used with any provider type anywhere in the US. PM training makes it easy to get up and running quickly. Review collected by and hosted on G2.com.

What problems is Practice Mate by Office Ally solving and how is that benefiting you?

PM allows for 24/7 access by all users, if permissions are given. This allows providers to answer some of their own questions. It is easy to train staff, giving more time to productivity. Can be accessed remotely, a big deal in this COVID time. Review collected by and hosted on G2.com.

Verified User in Mental Health Care

Small-Business (50 or fewer emp.)

10/7/2020

"Great Product"

5/5

What do you like best about Practice Mate by Office Ally?

I like the ease of the program in using it. It is easy to use and to add new clients and to manage them. The program makes it a lot easier to manage my practice and to keep track of my clients. It integrates the charting, billing, and payments all into one place. The customer service is great and very helpful and responsive. Review collected by and hosted on G2.com.

What do you dislike about Practice Mate by Office Ally?

The system can be clunky at times, although things can be figured out. Review collected by and hosted on G2.com.

Recommendations to others considering Practice Mate by Office Ally:

I would make sure that it meets all the needs that you have. Also, if you are going to use it for submitting claims, it can be expensive if you have majority of non-participating providers - as it is very expensive. Review collected by and hosted on G2.com.

What problems is Practice Mate by Office Ally solving and how is that benefiting you?

It is a great practice management system and helps to manage all aspects of my business. Review collected by and hosted on G2.com.

Waheed I.

Chief Executive Officer

Small-Business (50 or fewer emp.)

9/17/2020

"Cost effective solution"

3.5/5

What do you like best about Practice Mate by Office Ally?

it is very cost-effective as compared to its peers. Review collected by and hosted on G2.com.

What do you dislike about Practice Mate by Office Ally?

it has limited reporting as compared to the software that I have used over the years. Review collected by and hosted on G2.com.

Recommendations to others considering Practice Mate by Office Ally:

If you are a start-up and looking for a cost-effective solution, then practice mate is the right choice Review collected by and hosted on G2.com.

What problems is Practice Mate by Office Ally solving and how is that benefiting you?

it covers everything from a clinical practice standpoint, so it is good in that regard. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

6/26/2019

"Easy to use"

4.5/5

What do you like best about Practice Mate by Office Ally?

I like how it is easy to use and that everything is well organized. I also like the layout because you are able to color code appointments so that it is easier to distinguish which patients are what. Review collected by and hosted on G2.com.

What do you dislike about Practice Mate by Office Ally?

The only thing I dislike about this software is that it is slow at times. Review collected by and hosted on G2.com.

Cheyenne C.

Office manager

Small-Business (50 or fewer emp.)

5/31/2019

"Good for scheduling, not billing "

2.5/5

What do you like best about Practice Mate by Office Ally?

What I like best is the scheduling portion. Its quick and easy to navigate Review collected by and hosted on G2.com.

What do you dislike about Practice Mate by Office Ally?

the billing portion of the system needs work. Could use a better way to filter payments applied to certain dates Review collected by and hosted on G2.com.

Recommendations to others considering Practice Mate by Office Ally:

They need to Work on improving the billing aspect of the system. But it is a good scheduling software Review collected by and hosted on G2.com.

What problems is Practice Mate by Office Ally solving and how is that benefiting you?

Not many benefits. Training staff to schedule was quick and easy. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

5/13/2019

"Use this software to create and keep track patients schedules and paperwork"

5/5

What do you like best about Practice Mate by Office Ally?

I am not in immediate use of this, the front desk is. But from the times I’ve used it to schedule a patient or look up a patient I like the ease of use beat Review collected by and hosted on G2.com.

What do you dislike about Practice Mate by Office Ally?

Since I do not use this as much as the front desk staff I am unaware of any dislikes. From my use I have enjoyed the software. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

1/31/2019

"Great Product"

3/5

What do you like best about Practice Mate by Office Ally?

I love how easy and user friendly the program is. It is easy to understand and you can use just the pieces that you need to from it. Review collected by and hosted on G2.com.

What do you dislike about Practice Mate by Office Ally?

I don't like how clunky it is at times. There are parts that seem to not work as good. I also wish it were more focused to mental health offices. Review collected by and hosted on G2.com.