Link copied to clipboard # Practice Mate by Office Ally vs TriZetto Facets Comparison - What are their main differences? Share [ Export ](/compare/practice-mate-by-office-ally/trizetto-facets/export.csv) Practice Mate by Office AllyTriZetto Facets[+ Add Product](#) Reviews **Practice Mate by Office Ally** [ 3.9/5(15) ](https://www.g2.com/products/practice-mate-by-office-ally/reviews#reviews) **TriZetto Facets** [ 4.3/5(17) ](https://www.g2.com/products/trizetto-facets/reviews#reviews) Pricing **Practice Mate by Office Ally** Free Trial **Free Trial** 1 User Per Month ยท Practice Mate **TriZetto Facets** No pricing available **Pricing Insights** from reviews ![Practice Mate by Office Ally](https://images.g2crowd.com/uploads/product/hd_favicon/e9bafb85215c027b860734d18ef75b3a/practice-mate-by-office-ally.svg "Practice Mate by Office Ally") ![TriZetto Facets](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_c51acb495b4c77b04d03c7eb7cf47b93/trizetto-facets.png "TriZetto Facets") G2 offers free advice on this comparison. Chat with an expert How do we contact you? ![](/assets/advisor_router/text_message-df41c2977e57ce19bdccb768c56510d9fa9182b581f7903660ca57fd8634bf09.svg)Text Message ![](/assets/advisor_router/phone_call-c9171db19e0526ecaea5fcbe1122f2ba459d8ab314c830a23440e5a1a536d62f.svg)Phone Call Who do you want to talk with? ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)AI Agent ![](/assets/advisor_router/human-26a980d7eed0089d422337af1b2588329a59f3fec5a0eff6d1b43312553d4c7b.svg)Human Pros & Cons **Practice Mate by Office Ally** [ Appointment Scheduling (1) ](https://www.g2.com/products/practice-mate-by-office-ally/reviews?filters%5Bsentiment_snippet%5D=2449167&qs=pros-and-cons#reviews)[ Billing (1) ](https://www.g2.com/products/practice-mate-by-office-ally/reviews?filters%5Bsentiment_snippet%5D=2449350&qs=pros-and-cons#reviews)[ Confusing Instructions (1) ](https://www.g2.com/products/practice-mate-by-office-ally/reviews?filters%5Bsentiment_snippet%5D=2449365&qs=pros-and-cons#reviews)[ Data Management (1) ](https://www.g2.com/products/practice-mate-by-office-ally/reviews?filters%5Bsentiment_snippet%5D=2449300&qs=pros-and-cons#reviews) **TriZetto Facets** Not enough data Screenshots **Practice Mate by Office Ally** ![Practice Mate by Office Ally screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1350558/Apply-Payment.png) **TriZetto Facets** No screenshot available Ratings Meets Requirements **Practice Mate by Office Ally** 8.5 8.513 **TriZetto Facets** 9.0 9.014 Ease of Use **Practice Mate by Office Ally** 7.9 7.913 **TriZetto Facets** 8.6 8.614 Ease of Setup **Practice Mate by Office Ally** 7.7 7.75 **TriZetto Facets** Not enough data Ease of Admin **Practice Mate by Office Ally** 8.3 8.35 **TriZetto Facets** Not enough data Quality of Support **Practice Mate by Office Ally** 7.9 7.912 **TriZetto Facets** 8.5 8.512 Has the product been a good partner in doing business? **Practice Mate by Office Ally** 8.3 8.35 **TriZetto Facets** Not enough data Product Direction (% positive) **Practice Mate by Office Ally** 6.1 6.112 **TriZetto Facets** 7.1 7.112 Features Show 6 feature categories with incomplete data Patient Scheduling[Hide 41 FeaturesShow 41 Features](javascript:void(0);) Not enough data Not enough data Additional Functionality Patient Records Management Not enough data Not enough data Pre-Appointment Screening Not enough data Not enough data EMR/EHR Not enough data Not enough data Calendar Management Not enough data Not enough data Third-Party Integrations Not enough data Not enough data SMS Messaging Not enough data Not enough data Customizable Branding Not enough data Not enough data Broadcast Messaging Not enough data Not enough data Commenting/Notes Not enough data Not enough data Cancellation Management Not enough data Not enough data Room Scheduling Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Email Marketing Not enough data Not enough data Faculty/Staff Management Not enough data Not enough data Recurring Appointments Not enough data Not enough data AI Copilot Not enough data Not enough data Multiple Appointment Types Not enough data Not enough data API Not enough data Not enough data Alerts/Notifications Not enough data Not enough data No-Show Tracking Not enough data Not enough data Patient Portal Not enough data Not enough data Multi-Physician Not enough data Not enough data Payment Processing Not enough data Not enough data Wait List Management Not enough data Not enough data Electronic Signature Not enough data Not enough data Task Management Not enough data Not enough data Reporting/Analytics Not enough data Not enough data Patient Communications Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Prescription Renewal Not enough data Not enough data Patient Questionnaires Not enough data Not enough data Insurance Eligibility Verification Not enough data Not enough data Patient Intake Not enough data Not enough data Multi-Location Not enough data Not enough data Virtual Meetings Not enough data Not enough data Approval Process Control Not enough data Not enough data Check-in/Check-out Not enough data Not enough data Mobile Access Not enough data Not enough data Generative AI Not enough data Not enough data Reminders Not enough data Not enough data Online Scheduling Not enough data Not enough data Healthcare Payers' Core Administrative Processing Solutions[Hide 7 FeaturesShow 7 Features](javascript:void(0);) Not enough data Not enough data Administration Process Automation - CAPS Not enough data Not enough data Claims Processing - CAPS Not enough data Not enough data Legacy Support - CAPS Not enough data Not enough data Operations Compliance - CAPS Not enough data Not enough data Care Innovation - CAPS Not enough data Not enough data Interoperability - CAPS Not enough data Not enough data Cloud Hosted - CAPS Not enough data Not enough data Healthcare Claims Management[Hide 7 FeaturesShow 7 Features](javascript:void(0);) Not enough data Not enough data Efficiency Claims Data Automation - Healthcare Claims Management Not enough data Not enough data Electronic Submissions - Healthcare Claims Management Not enough data Not enough data Clearinghouse Integration - Healthcare Claims Management Not enough data Not enough data Claims Process Workflow - Healthcare Claims Management Not enough data Not enough data Accuracy Claims Resubmission - Healthcare Claims Management Not enough data Not enough data Patient Data Security - Healthcare Claims Management Not enough data Not enough data Claims Scrubbing - Healthcare Claims Management Not enough data Not enough data Medical Practice Management[Hide 153 FeaturesShow 153 Features](javascript:void(0);) Not enough data Not enough data Operations Management Administrative Processes Not enough data Not enough data Back Office Processes Not enough data Not enough data Workflow Coordination Not enough data Not enough data Practice Specialty Support Not enough data Not enough data Added Efficiencies EMR/EHR Not enough data Not enough data Compliance Not enough data Not enough data Medical Billing Not enough data Not enough data Patient Information Management Not enough data Not enough data Medical Billing Not enough data Not enough data Third-Party Integrations Not enough data Not enough data Data Integration Not enough data Not enough data Tax Management Not enough data Not enough data Expense Management Not enough data Not enough data Claims Management Not enough data Not enough data Fixed Asset Management Not enough data Not enough data Materials Management Not enough data Not enough data Cash Management Not enough data Not enough data Workflow Management Not enough data Not enough data Subscription Management Not enough data Not enough data Invoice Management Not enough data Not enough data Audit Management Not enough data Not enough data Availability Management Not enough data Not enough data Employee Management Not enough data Not enough data Insurance Management Not enough data Not enough data Practice Management Not enough data Not enough data Care Plan Management Not enough data Not enough data Appointment Management Not enough data Not enough data Compliance Management Not enough data Not enough data Records Management Not enough data Not enough data Document Management Not enough data Not enough data Calendar Management Not enough data Not enough data Assessment Management Not enough data Not enough data Template Management Not enough data Not enough data Patient Records Management Not enough data Not enough data Inventory Management Not enough data Not enough data Communication Management Not enough data Not enough data EMR/EHR Not enough data Not enough data Forms Management Not enough data Not enough data Contact Management Not enough data Not enough data Accounting Integration Not enough data Not enough data Out-Patient Management Not enough data Not enough data Payroll Management Not enough data Not enough data Physician Management Not enough data Not enough data Registration Management Not enough data Not enough data Task Management Not enough data Not enough data Policy Management Not enough data Not enough data Revenue Management Not enough data Not enough data In-Patient Management Not enough data Not enough data Lab Information Management Not enough data Not enough data Bed Management Not enough data Not enough data Patient Flow Management Not enough data Not enough data Vaccine Management Not enough data Not enough data Financial Management Not enough data Not enough data Telemedicine Integration Not enough data Not enough data Additional Functionality Compliance Tracking Not enough data Not enough data Self Service Portal Not enough data Not enough data Document Storage Not enough data Not enough data Activity Tracking Not enough data Not enough data Charting Not enough data Not enough data Reporting & Statistics Not enough data Not enough data API Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Activity Dashboard Not enough data Not enough data Appointment Scheduling Not enough data Not enough data Customizable Reports Not enough data Not enough data Real-Time Updates Not enough data Not enough data E-Prescribing Not enough data Not enough data Scheduling Not enough data Not enough data Pharmacy Not enough data Not enough data Generative AI Not enough data Not enough data AI Copilot Not enough data Not enough data Real-Time Data Not enough data Not enough data Data Import/Export Not enough data Not enough data Client Portal Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Automated Scheduling Not enough data Not enough data Multi-Location Not enough data Not enough data Alerts/Notifications Not enough data Not enough data Order Entry Not enough data Not enough data Access Controls/Permissions Not enough data Not enough data Customizable Templates Not enough data Not enough data Reminders Not enough data Not enough data Project Accounting Not enough data Not enough data Medical Coding Not enough data Not enough data Payment Processing Not enough data Not enough data Payment Reconciliation Not enough data Not enough data Approval Process Control Not enough data Not enough data Revenue Recognition Not enough data Not enough data Resource Allocation & Planning Not enough data Not enough data General Ledger Not enough data Not enough data Mobile Access Not enough data Not enough data Purchasing & Receiving Not enough data Not enough data For Medical Purposes Not enough data Not enough data Secure Data Storage Not enough data Not enough data Financial Reporting Not enough data Not enough data Accounts Payable Not enough data Not enough data Accounts Receivable Not enough data Not enough data Budgeting/Forecasting Not enough data Not enough data Financial Analysis Not enough data Not enough data Electronic Payments Not enough data Not enough data Patient Scheduling Not enough data Not enough data Live Chat Not enough data Not enough data Patient Engagement Not enough data Not enough data Physician Scheduling Not enough data Not enough data Multi-Physician Not enough data Not enough data Patient Portal Not enough data Not enough data Telemedicine Not enough data Not enough data Insurance Eligibility Verification Not enough data Not enough data Claims Scrubbing Not enough data Not enough data Patient Intake Not enough data Not enough data Clinic Interoperability Not enough data Not enough data SOAP notes Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Task Scheduling Not enough data Not enough data Chat/Messaging Not enough data Not enough data Goal Setting/Tracking Not enough data Not enough data For Occupational Therapists Not enough data Not enough data Progress Tracking Not enough data Not enough data Progress Reports Not enough data Not enough data Mobile Alerts Not enough data Not enough data Customizable Forms Not enough data Not enough data Drag & Drop Not enough data Not enough data Waiting Time Tracking Not enough data Not enough data Document Templates Not enough data Not enough data Patient Monitoring Not enough data Not enough data Customer Database Not enough data Not enough data Real-Time Notifications Not enough data Not enough data Monitoring Not enough data Not enough data Patient Location Tracking Not enough data Not enough data SMS Messaging Not enough data Not enough data Contact Database Not enough data Not enough data Surveys & Feedback Not enough data Not enough data Real-Time Monitoring Not enough data Not enough data Clinical Notes Not enough data Not enough data Credit Card Processing Not enough data Not enough data Growth Charts Not enough data Not enough data Scheduled/Automated Reports Not enough data Not enough data Immunization & Allergy Tracking Not enough data Not enough data Medical History Records Not enough data Not enough data Treatment Planning Not enough data Not enough data Coding Assistance Not enough data Not enough data Email Reminders Not enough data Not enough data Availability Indicator Not enough data Not enough data For Podiatrists Not enough data Not enough data Online Intake Forms Not enough data Not enough data Customizable Fields Not enough data Not enough data Imaging and X-rays Not enough data Not enough data Calendar Sync Not enough data Not enough data Customizable Branding Not enough data Not enough data Facility Scheduling Not enough data Not enough data Referral Tracking Not enough data Not enough data For Speech Therapists Not enough data Not enough data Historical Reporting Not enough data Not enough data Prior Authorization[Hide 10 FeaturesShow 10 Features](javascript:void(0);) Not enough data Not enough data Platform Content Automation Not enough data Not enough data File Sharing Not enough data Not enough data Platform Performance Reporting Not enough data Not enough data Platform Additional Functionality Messaging Not enough data Not enough data Task Management Not enough data Not enough data Dashboard Not enough data Not enough data Platform Interoperability API Not enough data Not enough data Platform Data Alerts and Notifications Not enough data Not enough data Platform Search Not enough data Not enough data Platform Basics HIPAA Compliance Not enough data Not enough data Medical Billing[Hide 48 FeaturesShow 48 Features](javascript:void(0);) Not enough data Not enough data Agentic AI - Medical Billing Natural Language Interaction Not enough data Not enough data Additional Functionality Workflow Management Not enough data Not enough data Charting Not enough data Not enough data Practice Management Not enough data Not enough data Secure Data Storage Not enough data Not enough data Customizable Dashboard Not enough data Not enough data Generative AI Not enough data Not enough data Scheduling Not enough data Not enough data Invoice History Not enough data Not enough data HIPAA Compliant Not enough data Not enough data Electronic Payments Not enough data Not enough data Online Intake Forms Not enough data Not enough data Dunning Management Not enough data Not enough data Records Management Not enough data Not enough data Reminders Not enough data Not enough data Credit Card Processing Not enough data Not enough data Accounting Not enough data Not enough data Document Management Not enough data Not enough data E-Prescribing Not enough data Not enough data Remittance Advice Not enough data Not enough data PACS Integration Not enough data Not enough data Customizable Templates Not enough data Not enough data Historical Reporting Not enough data Not enough data Compliance Tracking Not enough data Not enough data Billing & Invoicing Not enough data Not enough data Claims Management Not enough data Not enough data Data Import/Export Not enough data Not enough data Live Chat Not enough data Not enough data Code & Charge Entry Not enough data Not enough data Financial Management Not enough data Not enough data Reporting & Statistics Not enough data Not enough data Claims Scrubbing Not enough data Not enough data Quotes/Estimates Not enough data Not enough data Activity Dashboard Not enough data Not enough data Customizable Reports Not enough data Not enough data API Not enough data Not enough data Self Service Portal Not enough data Not enough data Real-Time Reporting Not enough data Not enough data Appointment Management Not enough data Not enough data Insurance Eligibility Verification Not enough data Not enough data Real-Time Data Not enough data Not enough data Forms Management Not enough data Not enough data AI Copilot Not enough data Not enough data Revenue Management Not enough data Not enough data Multi-Location Not enough data Not enough data Payment Collection Not enough data Not enough data Customer Database Not enough data Not enough data Calendar Management Not enough data Not enough data User Insights Reviewers' Company Size [![Practice Mate by Office Ally](https://images.g2crowd.com/uploads/product/hd_favicon/e9bafb85215c027b860734d18ef75b3a/practice-mate-by-office-ally.svg "Practice Mate by Office Ally")](https://www.g2.com/products/practice-mate-by-office-ally/reviews) Practice Mate by Office Ally Small-Business(50 or fewer emp.) 86.7% Mid-Market(51-1000 emp.) 6.7% Enterprise(\> 1000 emp.) 6.7% [![TriZetto Facets](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_c51acb495b4c77b04d03c7eb7cf47b93/trizetto-facets.png "TriZetto Facets")](https://www.g2.com/products/trizetto-facets/reviews) TriZetto Facets Small-Business(50 or fewer emp.) 25.0% Mid-Market(51-1000 emp.) 43.8% Enterprise(\> 1000 emp.) 31.3% Small-Business (50 or fewer emp.) 86.7% 25.0% Mid-Market (51-1000 emp.) 6.7% 43.8% Enterprise (\> 1000 emp.) 6.7% 31.3% Reviewers' Industry [![Practice Mate by Office Ally](https://images.g2crowd.com/uploads/product/hd_favicon/e9bafb85215c027b860734d18ef75b3a/practice-mate-by-office-ally.svg "Practice Mate by Office Ally")](https://www.g2.com/products/practice-mate-by-office-ally/reviews) Practice Mate by Office Ally Hospital & Health Care 40.0% Mental Health Care 13.3% Medical Practice 13.3% Health, Wellness and Fitness 13.3% Alternative Medicine 13.3% Other 6.7% [![TriZetto Facets](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_c51acb495b4c77b04d03c7eb7cf47b93/trizetto-facets.png "TriZetto Facets")](https://www.g2.com/products/trizetto-facets/reviews) TriZetto Facets Insurance 37.5% Hospital & Health Care 18.8% Telecommunications 6.3% Medical Practice 6.3% Internet 6.3% Other 25.0% Alternatives **Practice Mate by Office Ally Alternatives** ![Weave](https://images.g2crowd.com/uploads/product/hd_favicon/b409b22ce786b9a3b9e9aaef1169cea0/weave-weave.svg "Weave") [ Weave ](/products/weave-weave/reviews) ![Epic](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_1d691480aa3fba0192c2518d27b928f0/epic.jpeg "Epic") [ Epic ](/products/epic/reviews) ![Carepatron](https://images.g2crowd.com/uploads/product/hd_favicon/e0b1627f944f61e3969229e61631b1cb/carepatron.svg "Carepatron") [ Carepatron ](/products/carepatron/reviews) ![ModMed](https://images.g2crowd.com/uploads/product/hd_favicon/dc69ae8cef0b850897f4e5b584bbcc3e/modmed.svg "ModMed") [ ModMed ](/products/modmed/reviews) **TriZetto Facets Alternatives** ![Waystar](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_e7fdab8e4f3a9e2aa71cca0f9b0ded38/waystar.png "Waystar") [ Waystar ](/products/waystar/reviews) ![ModMed](https://images.g2crowd.com/uploads/product/hd_favicon/dc69ae8cef0b850897f4e5b584bbcc3e/modmed.svg "ModMed") [ ModMed ](/products/modmed/reviews) ![Carepatron](https://images.g2crowd.com/uploads/product/hd_favicon/e0b1627f944f61e3969229e61631b1cb/carepatron.svg "Carepatron") [ Carepatron ](/products/carepatron/reviews) ![EHRYourWay](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9ea97490ddd1756db33624254b06187d/ehryourway.png "EHRYourWay") [ EHRYourWay ](/products/ehryourway/reviews) ## Practice Mate by Office Ally vs TriZetto Facets - Reviewers felt that TriZetto Facets meets the needs of their business better than Practice Mate by Office Ally. - When comparing quality of ongoing product support, reviewers felt that TriZetto Facets is the preferred option. - For feature updates and roadmaps, our reviewers preferred the direction of TriZetto Facets over Practice Mate by Office Ally.