--- title: PowerReviews Reviews meta_title: 'PowerReviews Reviews 2026: Details, Pricing, & Features | G2' meta_description: Authenticated user reviews for PowerReviews. Ratings & reviews, pricing, features and more direct from current companies using PowerReviews. aggregate_rating: rating_value: 4.4 review_count: 196 scale: '5' date_modified: '2026-08-07' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # PowerReviews Reviews **Vendor:** Syndigo **Category:** [Review Management Software](https://www.g2.com/categories/review-management-software) **Average Rating:** 4.4/5.0 **Total Reviews:** 196 ## About PowerReviews A UGC partner passionate about growing your business. Solicit more user-generated content, expand its reach, and then analyze holistically to drive conversions, sales and grow. Ratings & Reviews Collect more review content. Display for maximum impact. Inspire buyer confidence. Drive conversions and sales. Product Sampling Proven money-saving process to generate fresh ratings and reviews content fast. User-Generated Content Sharing Expand reach and acquire customers at scale with our extensive network. Analyze. Benchmark. Grow Optimize your UGC program. Understand, benchmark, and enhance product and CX. Grow your business. Store Experience Feedback Understand and optimize in-store experience, while simultaneously building loyalty and driving sales. ## PowerReviews Pros & Cons **What users like:** - Users appreciate the **ease of use** of PowerReviews, benefiting from its intuitive dashboard and seamless integrations. (8 reviews) - Users admire the **robust capabilities** of PowerReviews for gathering and managing client feedback effectively. (5 reviews) - Users appreciate the **robust capabilities** of PowerReviews for gathering and analyzing client information across multiple channels. (4 reviews) - Users commend the **effective reputation management** provided by PowerReviews, enhancing credibility and boosting sales through authentic reviews. (4 reviews) - Users highlight the **visibility growth** enabled by PowerReviews, enhancing their reputation and boosting sales through insightful analytics. (4 reviews) - Users value the **intuitive analytics capabilities** of PowerReviews, enhancing their understanding of product performance effectively. (3 reviews) - Users value the **data accuracy** provided by PowerReviews, finding it easy to manipulate and export within the dashboard. (3 reviews) - Users appreciate the **ease of use** and effectiveness of PowerReviews in managing and boosting product reviews. (3 reviews) - Users praise the **excellent customer support** of PowerReviews, appreciating the team's attentiveness and user perspective. (2 reviews) - Design Quality (2 reviews) **What users dislike:** - Users find PowerReviews to be **expensive** , particularly challenging for smaller players due to high costs and limited integration. (4 reviews) - Users criticize the **missing features** of PowerReviews, particularly the lack of display options and dashboard functionality. (4 reviews) - Users experience **slow performance** with PowerReviews, facing delays in features, UI changes, and email notifications. (3 reviews) - Users express frustration over **poor customer support** , feeling a lack of proactive assistance and inadequate guidance. (2 reviews) - Users note the **poor integration** of PowerReviews, complicating compatibility with essential tools and limiting customization options. (2 reviews) - Users desire a more functional review dashboard and express concerns over **lack of proactive support and transparency**. (2 reviews) - Users struggle with **access issues** in PowerReviews, requiring significant effort and potential additional costs. (1 reviews) - Complexity (1 reviews) - Users desire improved **dashboard functionality** for tracking actions and express concerns over lack of proactive support. (1 reviews) - Users report a **significant delay** in email notifications, often taking around an hour to arrive. (1 reviews) ## PowerReviews Reviews ### 1. Solid Review / Q&A Provider **Rating:** 4.5/5.0 stars **Reviewed by:** Johnathan K. | VP of Marketing and Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2018 **What do you like best about PowerReviews?** I enjoy the ease of using their dashboard. I have a lot of team members of different departments use their dashboard, and everyone finds it easy to use and fully functional. The reporting is great and easy to use (and even schedule to save time). I am very much a "do it myself" user and like being able to modify reports and searches to how I want them to work/show. **What do you dislike about PowerReviews?** I am not crazy about the ticketing support system. I don't have a dedicated rep I can email or call when I have an issue. Many services have gone to the ticket system though, so I just buck up and deal with it. This has changed with my yearly review, so I have a few emails and one phone number to call if something big happens. I don't abuse having this though, as I get why the ticket system is used. We have a fair bit of customizing we can do, but there is a lot that is still "global" settings that we cannot change. I prefer to be able to tweak the look and use more, but I'm not crying about it. **Recommendations to others considering PowerReviews:** They have a mighty fine product and good folks working there. We have a great integration with them, and reviews are of huge importance to my company and me. You'll love the dashboard, and moderation is pretty easy. We have thousands of products and PR handles it great. **What problems is PowerReviews solving and how is that benefiting you?** Product reviews are a must. Plain and simple. Having a good provider and showcasing your reviews makes a company money. PR does an excellent job with this. PLUS, the AnswerBox for every product (that is searchable) is a HUGE benefit for more complicated products. Not to mention the good insight into what customers are looking for in product descriptions (from what questions they are asking). ### 2. Great Product, Even Better Service **Rating:** 5.0/5.0 stars **Reviewed by:** Jasmin W. | Senior Manager, Ecommerce Operations, Aero, Nautica, Lucky Brands, Enterprise (> 1000 emp.) **Reviewed Date:** June 22, 2021 **What do you like best about PowerReviews?** Power Reviews is easy to use and easy to implement. Our Customer Success team, led by Dominique, is highly knowledgeable, and their response time is excellent. I love how they continuously introduce new products to help collect reviews and customer sentiment. They are a few steps ahead of their competitors. **What do you dislike about PowerReviews?** I can't think of anything I dislike. This team is efficient in every way. **What problems is PowerReviews solving and how is that benefiting you?** We are receiving critical information from our customers regarding our products. I love the ability to respond directly to a review and have other customers see that. When customers use reviews to help make a purchase, it shows that the reviews are helping us to establish credibility with our product offerings. **Official Response from Sarah Cougill:** > Hi Jasmin, thanks for taking the time to leave us such a thoughtful review! We love Dominique and the CS team too -- so glad to hear you're getting great, helpful service from them. -Sarah from PowerReviews ### 3. PowerReviews is a great partner **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** October 27, 2021 **What do you like best about PowerReviews?** My account team and the resources they bring to the table are always amazing. There is always a solution brought to the table and rarely a response of "Sorry, we just can't do that". **What do you dislike about PowerReviews?** I wish we could have more retailer coverage and partnerships built-in so we don't have to have syndication connections all over the place. **What problems is PowerReviews solving and how is that benefiting you?** Our business is now thriving on growth due to high demand in our industry. The UGC and real-life testimonials help our future customers understand our product benefits in easy-to-understand and syndicated content. ### 4. Great Service from a Great Team! **Rating:** 5.0/5.0 stars **Reviewed by:** Emi W. | Acting Director of Site Merchandise, Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2021 **What do you like best about PowerReviews?** The level of service we receive from Power Reveiws is wonderful, always prompt to respond. The dashboard whcih highlights the overall health of our business. **What do you dislike about PowerReviews?** The reporting is not ideal for showing any trend analysis for a year-to-year comparison visually The portal also has some delayed response times for when data is pulling up in the dashboards. **What problems is PowerReviews solving and how is that benefiting you?** We are in the process of migrating our content from Curalate to Power Reviews. From a content management perspective, we are exploring functionality we built with Curalate not to display expired or out-of-stock SKUs in tagged UGC. **Official Response from Sarah Cougill:** > Hi Emi! Thanks for taking the time to leave us a thoughtful review, we really appreciate it. So glad to hear you're pleased with our level of service and dashboard. Will pass your reporting and portal feedback on to the team. All the best! Sarah from PowerReviews ### 5. recommendation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2022 **What do you like best about PowerReviews?** easy to use, vetted and authentic. Good. **What do you dislike about PowerReviews?** Not much. Thought it was pretty straightforward **What problems is PowerReviews solving and how is that benefiting you?** consumer believability and trust ### 6. PowerReviews has become a fundamental part of our ecommerce business. **Rating:** 5.0/5.0 stars **Reviewed by:** Corey C. | Senior Ecommerce Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2021 **What do you like best about PowerReviews?** PowerReviews has given us insight into both our user's experience on the website as well as candid feedback on our products. We have adopted the Sentiment tool as the central channel to monitor customer happiness and identify potential product design issues, QA/QC problems, and overall customer feelings about our products. **What do you dislike about PowerReviews?** It's tough to come up with a genuine dislike- the one piece of feedback would be around the Sentiment tool's loading times. We are in this tool regularly, and due to the large amount of data being processed, the tool is relatively slow. **What problems is PowerReviews solving and how is that benefiting you?** We are using PowerReviews to generate regular reports that are shared back with the product development team. This report raises product design issues, fit problems and helps us identify recurring customer feedback trends- all actionable tasks the team can build resolution plans around and use for future designs. **Official Response from Sarah Cougill:** > Hi Corey, thanks for taking the time to leave us a review! We're big fans of the sentiment tool too - glad to hear it's helping you in many different ways! Will pass your feedback about the load times on to that team. All the best! -Sarah from PowerReviews ### 7. Business retailer using PowerReviews **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** October 19, 2021 **What do you like best about PowerReviews?** I love the customer service PwR's provides. They're always so helpful and quick to respond. **What do you dislike about PowerReviews?** I think the portal is challenging to navigate. It's not the most user intuitive. **What problems is PowerReviews solving and how is that benefiting you?** Lately we've been focusing on Brand Engage, having questions answered in a more timely manner. They set up a weekly report that shows us all questions that went unanswered the week before. It's helped us to reach out the brands that may need to update their product catalog or update their login. **Official Response from Sarah Cougill:** > Hi there! Thanks for taking the time to leave us a review. So glad to hear you're enjoying our customer service. Speaking of, if you haven't already, I'd encourage you to chat with your client success team about how we could help you better navigate the portal. All the best! -Sarah from PowerReviews ### 8. Great Tool for the Money **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Machinery | Enterprise (> 1000 emp.) **Reviewed Date:** October 25, 2021 **What do you like best about PowerReviews?** PowerReviews is a cost-effective tool for collecting and displaying user-generated content. We implemented reviews and Q&As (including images) on our product detail pages. The workflows and analytics are simple to set up and use. The account management team is both proactive and responsive. **What do you dislike about PowerReviews?** Nothing comes to mind except that our retailers generally do not use PowerReviews, making sharing a challenge. **What problems is PowerReviews solving and how is that benefiting you?** It helps us be efficient and effective at gathering, moderating, and displaying valuable feedback and user-generated content. A combination of the content and the tool assists us in boosting search rankings, motivating a purchase decision, driving user engagement, and supporting voice of customer input for our product management teams. ### 9. PowerReviews is a great way to receive customer feedback and analyze it to benefit your business. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** September 01, 2021 **What do you like best about PowerReviews?** I like the dashboard best. It gives me information quickly whenever I need it and allows me to drill down deeper to get a better understanding. **What do you dislike about PowerReviews?** We haven't fully figured out how to leverage PowerReviews with our customers. **What problems is PowerReviews solving and how is that benefiting you?** We want our customers to hear from other customers about the quality of our products. For our DieHard batteries brand launch, as an example, the response was significant and positive from our customers. We depended on PowerReviews as a resource during that launch so customers could read feedback from others who had bought DieHard batteries **Official Response from Sarah Cougill:** > Hi there! Thanks for taking the time to leave us a review. So glad to hear you're enjoying the dashboard. If you haven't already, I'd encourage you to chat with your client success team about leveraging us with your customers. All the best! -Sarah from PowerReviews ### 10. Improving PDPs with Power Reviews **Rating:** 4.5/5.0 stars **Reviewed by:** Marcel N. | Digital Transformation Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2021 **What do you like best about PowerReviews?** Power Review makes it easy to request, approve and publish reviews in our PDPs, helping promote our products to new users. **What do you dislike about PowerReviews?** Approval workflow could be shared among different people depending on specific criteria, such as product lines, etc. **What problems is PowerReviews solving and how is that benefiting you?** Acquiring the reviews from my current customers helps us increase the confidence of potential new customers. ### 11. One of the best options out there **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2021 **What do you like best about PowerReviews?** I like how it compares with other review platforms in terms of functionalities and integration. It integrates perfectly with Shopify, Klaviyo etc making it very easy to use for any ecommerce business. PowerReviews also syndicates to other channels, which is essential for our company. Analytics and reporting serve our purpose. With powerreviews we have the option of collecting image and video reviews as well. It also allows display of these on PDPs. **What do you dislike about PowerReviews?** Most shopify themes require manual installation and one-click installation often fails. There is no option to upload reviews yourself if you are transitioning from another platform. This is not a big issue, though since PowerReview staff are very quick and efficient, but you do need to email them and format all old reviews in PWR format. **What problems is PowerReviews solving and how is that benefiting you?** PowerReviews helped us quickly grow reviews on site. We noticed better conversion rates on site. **Official Response from Sarah Cougill:** > Hi there, thanks for this helpful review! Glad to hear you're enjoying the ease of integrations. All the best! -Sarah from PowerReviews ### 12. Such a Valuable Platform!! **Rating:** 4.5/5.0 stars **Reviewed by:** Claudia B. | Digital Content Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2021 **What do you like best about PowerReviews?** PowerReviews gives us excellent data within their Customer Sentiment report that is very valuable for us! Especially when it comes to launching new products, it's super helpful to have such thorough insights like the top descriptors and topics customers use about our products. **What do you dislike about PowerReviews?** I would love to filter by a selection of specific products when it comes to analytics, not just a general category. Also, being able to download a PDF version of specific reports would be great! **What problems is PowerReviews solving and how is that benefiting you?** We have a more in-depth report regarding our reviews and Q/A program that we didn't have before. It's fantastic to see how our customers think about our products in a whole new way. **Official Response from Sarah Cougill:** > Hi Claudia, thanks for your kind and thoughtful review! We're big fans of the customer sentiment tool too - so great to hear you're finding it helpful for launches and more. Will definitely pass your analytics feedback onto the team. All the best! -Sarah from PowerReviews ### 13. Great tool for product reviews **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** November 23, 2021 **What do you like best about PowerReviews?** The best thing about Power Reviews is that it is so broadly used. It's been really helpful to be able to use the same tool across businesses to optimize and coordinate. **What do you dislike about PowerReviews?** Customizing our PR experience can be a bit difficult, which may be due in part to our complex system but I do wish modifications were a bit easier to execute. **What problems is PowerReviews solving and how is that benefiting you?** Customers want to know how a tire performs for real people, not just our engineers. Power Reviews helps us tell that story. ### 14. Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** July 16, 2021 **What do you like best about PowerReviews?** The PowerReviews team members are very organized and great communicators. Even though this was our first implementation of PowerReviews, the sales and technical team made the process very easy. **What do you dislike about PowerReviews?** All of my interactions with the PowerReviews team have been positive. **What problems is PowerReviews solving and how is that benefiting you?** They helped us seamlessly integrate consumer reviews into a new product info portal. **Official Response from Sarah Cougill:** > Hi there! Thanks for taking the time to leave us a review, we really appreciate it. So glad to hear you're happy with the implementation and our level of service. All the best! Sarah from PowerReviews ### 15. Power Reviews - Great Value and Easy Implementation **Rating:** 5.0/5.0 stars **Reviewed by:** Todd C. | Director of Sales Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2021 **What do you like best about PowerReviews?** Easy implementation as our project manager and success manager walked with us through the whole process and are very available for any questions. We also have seen an increase in page views and conversion on our direct site as a result. **What do you dislike about PowerReviews?** I do wish that there were more major retailers that could share reviews instead of having to sign up for Power Reviews and Bazaarvoice as the major sites. **Recommendations to others considering PowerReviews:** We did a lot of research on company's on Reviews and felt that Power Reviews had the best product and was affordable. **What problems is PowerReviews solving and how is that benefiting you?** Power Reviews adds value for increased customer confidence and product awareness for our brand. **Official Response from Sarah Cougill:** > Hi Todd, thanks for your thoughtful review! So good to know you've had great service and have seen direct results in page views and conversion (congrats!). Will pass your feedback about retailer access onto the team. -Sarah from PowerReviews ### 16. Happy with overall great communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Mid-Market (51-1000 emp.) **Reviewed Date:** February 01, 2022 **What do you like best about PowerReviews?** The staff are always available to hop on a quick call with any questions. Pleasant and never rushed. **What do you dislike about PowerReviews?** Not much at all! Would be nice if it were less expensive. **Recommendations to others considering PowerReviews:** Make sure Savannah is on your team! **What problems is PowerReviews solving and how is that benefiting you?** Getting new product launch input from consumers ### 17. Senior Creative Director **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2022 **What do you like best about PowerReviews?** Josh at powerreviews was very helpful in implementation. **What do you dislike about PowerReviews?** Delay in communication at times to get answers to business questions in Social curation. Social curation lacks many features to help increase conversion. Social curation admin is slow when taggin products. **What problems is PowerReviews solving and how is that benefiting you?** social curation experience throughout the site can increase customer engagement and conversion. ### 18. PowerReviews has proven a very valuable tool for our business **Rating:** 5.0/5.0 stars **Reviewed by:** Shaun T. | Site Experience Manager, Enterprise (> 1000 emp.) **Reviewed Date:** July 06, 2021 **What do you like best about PowerReviews?** PowerReviews is an intuitive tool for both the customer and the user, helping to drive confident conversions. **What do you dislike about PowerReviews?** At this point, there's nothing I specifically dislike about the tool, as I was pleased with all that it offered. **Recommendations to others considering PowerReviews:** Great tool to help improve customer experience. **What problems is PowerReviews solving and how is that benefiting you?** When a products is getting poor reviews, we're able to use PR to aggregate the information to pass along to our product teams to then make business decisions. **Official Response from Sarah Cougill:** > Hi Shaun! Thanks for taking the time to leave us a review, we really appreciate it. So glad to hear you're pleased with the tool and finding it helpful in driving conversions. All the best! Sarah from PowerReviews ### 19. Easy to work with, have had no issues so far! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** November 09, 2021 **What do you like best about PowerReviews?** It is an easy interface to monitor and publish customer reviews. **What do you dislike about PowerReviews?** I have not used it enough to yet have a negative experience, however there have been occasional glitches with the program (they are quickly fixed). **What problems is PowerReviews solving and how is that benefiting you?** It has been our best way to monitor customer feedback. ### 20. Excellent service **Rating:** 5.0/5.0 stars **Reviewed by:** Jackie V. | Ecommerce Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2021 **What do you like best about PowerReviews?** PowerReviews lets our customers submit reviews, images and videos of products they purchase from us and have added a Q&A our customers love using. **What do you dislike about PowerReviews?** It can sometimes be buggy, but support is responsive when there are problems. **What problems is PowerReviews solving and how is that benefiting you?** PowerReviews is a way for our customers to communicate with the people writing our product descriptions, which allows us to improve our descriptions by knowing what information they're looking for when shopping. **Official Response from Sarah Cougill:** > Hi Jackie! Thanks for taking the time to leave us such a thoughtful review, we really appreciate it. So glad to hear your customers are loving Q&A. All the best! Sarah from PowerReviews ### 21. Amazing Partner! **Rating:** 5.0/5.0 stars **Reviewed by:** Justin D. | E-commerce Operations Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2021 **What do you like best about PowerReviews?** The relationship with PowerReviews is effortless and easy. The team is very responsive including their development team. They are very knowledgeable and ensure your site is successful in regards to the services you use. It is great to be able to see what your customers are saying, when they are saying it, and having the opportunity to reply to them directly. **What do you dislike about PowerReviews?** Honestly, there is nothing that I dislike about PowerReviews. They are one of my favorite 3rd parties to work with. **What problems is PowerReviews solving and how is that benefiting you?** We get a first look at what our customers think of our products and can take action on it whether it be a website, product, fit, etc issue. **Official Response from Sarah Cougill:** > Hi Justin, thanks for taking the time to leave us such a thoughtful review! Agreed - we love that reviews are powerful in helping our clients know what their customers are thinking and saying. All the best! -Sarah from PowerReviews ### 22. IT Manager for E-commerce **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2021 **What do you like best about PowerReviews?** Easy to integrate and maintain. Looks good and trustable on the site. **What do you dislike about PowerReviews?** Migration of reviews to new product id or sku. **Recommendations to others considering PowerReviews:** Choose your product ID wisely for ultimate portability and to prevent issues later on **What problems is PowerReviews solving and how is that benefiting you?** Review Capture / Feedback Requests are seamless. 3rd party performance is not an afterthought ### 23. My experience with PowerReviews has been great thus far. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2022 **What do you like best about PowerReviews?** I like that you can assign questions to members of your team. **What do you dislike about PowerReviews?** I dislike that you can not directly email questions to team members. **What problems is PowerReviews solving and how is that benefiting you?** I am handling all customer Q&A in PowerReviews. I have noticed that answering questions promptly helps with customer purchasing. ### 24. Amazing Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** April 13, 2021 **What do you like best about PowerReviews?** Really Enjoy this platform and the capabilities it offers, and the platform is straightforward to navigate. I find it easy to pull any information I am looking for and easily accessible. The Power Reviews team is also amazing to work with and always there to support any questions or issues I have. Really happy with this service and Power Reviews teams. I'd highly recommend them for any reviews service needs. **What do you dislike about PowerReviews?** I do not dislike anything with Power Reviews **Recommendations to others considering PowerReviews:** Highly recommend this platform and easy to use **What problems is PowerReviews solving and how is that benefiting you?** Problems that are solved with Power Reviews are syndicating reviews and increasing review coverage. This has been an issue in the past, and Power Reviews has helped with this issue. The benefit is that we are able to increase our coverage and provide a great customer experience by showing a great number of reviews. **Official Response from Sarah Cougill:** > Hi there, thanks for taking the time to leave us a review! So glad to hear you're happy with our ease-of-use and customer service. All the best! -Sarah from PowerReviews ### 25. Great partners who are always willing to help provide solutions and make recommendations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** March 17, 2021 **What do you like best about PowerReviews?** The team I work with at PowerReviews is always quick to reply, always helpful in troubleshooting issues, and frequently make recommendations for my company to further utilize PowerReviews on our site. **What do you dislike about PowerReviews?** I wish the platform integrated better with my ESP (currently using Klaviyo) in terms of customer profile attributes and filters, and being able to incorporate review collection emails into a flow or a campaign. **What problems is PowerReviews solving and how is that benefiting you?** We are able to provide review for new customers to understand use cases and benefits of the products. We're also able to establish credibility by having reviews on our site. Additionally, we're able to utilize this to improve our SEO and show star ratings directly within search. We also have the ability to syndicate reviews to our retail partner (Target), which is an immense help. We've been able to add in a social media grid to our page to show other "real" people using our product. The backend analytics are very helpful for our product development, marketing, and customer service teams. **Official Response from Sarah Cougill:** > Hi there, thanks for taking the time to leave us a review! Glad to hear you're finding the support team responsive, helpful, and innovative. Will pass your ESP feedback on to the team. All the best! -Sarah from PowerReviews ### 26. easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2021 **What do you like best about PowerReviews?** Power reviews ha provided needed information to be able to respond to customer **What do you dislike about PowerReviews?** for the parts of power reviews i utilize i have not had an issue. **What problems is PowerReviews solving and how is that benefiting you?** I respond to negative customer care reviews and attempt to provide a resolution ### 27. Great Company to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2021 **What do you like best about PowerReviews?** I love the partnership and team dedicated to our company to push our review program to the next level **What do you dislike about PowerReviews?** I have not had any downsides; they have been a great company to work with. **What problems is PowerReviews solving and how is that benefiting you?** We are solving problems of getting too many questions from our customers and not having enough resources to answer them all. We figured out we can pause it, which is helpful for us to catch up. **Official Response from Sarah Cougill:** > Hi there! Thanks for taking the time to leave us a review. So glad to hear you're loving the partnership–we are nothing if not dedicated to helping you level-up your review program. All the best! -Sarah from PowerReviews ### 28. Great tools - great support! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Furniture | Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2021 **What do you like best about PowerReviews?** Straight forward integration process with excellent integration support. Excellent solution for product reviews with all the bells and whistles when it comes to analytics, moderation, and quality review solicitation. Excellent ongoing Customer Success and sales support. **What do you dislike about PowerReviews?** Have yet to run into anything noteworthy **What problems is PowerReviews solving and how is that benefiting you?** We are an ecommerce platform provider with a strong partnership with Power Reviews. This allows us to offer our clients a seamless integration with a state of the art product reviews solution, which in turn enables those clients to enjoy the increased conversion that comes with having real, reliable, and prominent customer feedback on their web sites. **Official Response from Sarah Cougill:** > Hi there, thanks for taking the time to leave us such a kind review! Glad to hear you're happy with the integration process, the tools themselves, and the level of support. -Sarah from PowerReviews ### 29. Great experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2022 **What do you like best about PowerReviews?** Insightful data to better understand our customer **What do you dislike about PowerReviews?** Based on the insight we've gained there is very little to dislike **What problems is PowerReviews solving and how is that benefiting you?** Getting customers to the information and details they want faster ### 30. PowerReviews does it all! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2021 **What do you like best about PowerReviews?** The PowerReviews team is very responsive, helpful and always willing to help us improve our experience with the platform. I am very satisfied with my PowerReviews experience. **What do you dislike about PowerReviews?** The one thing I would change is within Analytics. It would be very helpful to be able to have more control over selecting specific dates while pulling analytics from the dashboard within certain datasets. **What problems is PowerReviews solving and how is that benefiting you?** PowerReviews has helped increased reviews on our sites through sampling initiatives, syndication and more! The team is really helpful in enabling us to take advantage of all the benefits PowerReviews has to offer. We've also been using the analytics feature for monthly reporting to our organization, which has been a truly helpful tool. **Official Response from Sarah Cougill:** > Hi there, thanks for your kind review! Love to hear you're finding the support team responsive and willing to help. I'll pass your feedback about analytics on to the team. All the best! -Sarah from PowerReviews ### 31. Great working relationship **Rating:** 4.5/5.0 stars **Reviewed by:** Izzy G. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2021 **What do you like best about PowerReviews?** I have worked with PowerReviews for nearly 6 years, and I'm so impressed by how they have evolved their platform and their client support services. They clearly take feedback seriously and use it to develop their roadmaps. I also appreciate their transparency in upcoming products and available betas to join. **What do you dislike about PowerReviews?** I wish that I could keep multiple colleagues on cc in emails to support. I'm constantly having to re-loop my team in so that other members can see the resolution of a support case. **What problems is PowerReviews solving and how is that benefiting you?** Product Reviews **Official Response from Sarah Cougill:** > Hi Izzy, thanks for taking the time to leave us a review! And thanks for sticking around for 6ish years - so glad you feel we take feedback seriously. Will pass your comment about support emails on to the team. All the best! -Sarah from PowerReviews ### 32. Power Reviews Is Everything You Want In A Reviews Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2021 **What do you like best about PowerReviews?** Their dashboard and educational resources are amazing and by far one of the best in any platform I've ever used. Customer success managers are quick to respond and are always available to assist with any question or concern you may have. **What do you dislike about PowerReviews?** Hard to dislike Power Reviews, they have been great all around. If I could suggest a change it would be their 24 hour turnaround on deleting old reviews. **What problems is PowerReviews solving and how is that benefiting you?** Validating our products directly on our site with great customer reviews and helping us assure the customer with product results, helping drive conversion up. **Official Response from Sarah Cougill:** > Hi there, thanks for your kind review! Love to hear your CSMs are responsive and always willing to help - we're really proud of those folks and their level of service. I'll pass your feedback on turnaround time for deleting to the team. All the best! -Sarah from PowerReviews ### 33. Consumer insights we need! **Rating:** 4.5/5.0 stars **Reviewed by:** Brittany F. | Associate Brand Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2021 **What do you like best about PowerReviews?** I enjoy how easy the platform is to use and grab valuable data from our consumer reviews. **What do you dislike about PowerReviews?** the social media (UGC) feature to grab images is a little wonky- there's a few layers of approvals and we would like to keep our website more updated with fresh UGC than we currently do at this time **What problems is PowerReviews solving and how is that benefiting you?** Quality issues and out of stock issues **Official Response from Sarah Cougill:** > Hi Brittany, thanks for your kind and thoughtful review! So glad to hear you're finding the platform easy to use and the data valuable. Will definitely pass your social feedback on to the team. All the best! -Sarah from PowerReviews ### 34. PowerReview Feedback **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2021 **What do you like best about PowerReviews?** I like the self service aspect of the offering and the front end configiration w/ strong analytics. **What do you dislike about PowerReviews?** I do notice that the SaaS based analytics performance is slow but that might be on my end. **Recommendations to others considering PowerReviews:** Yes, I would recommend small to large organizations to utilize the PR UGC solutions. **What problems is PowerReviews solving and how is that benefiting you?** Insights on products that are selling well and user engagment with reviews. **Official Response from Sarah Cougill:** > Hi there! Thanks for taking the time to leave us a review, it's much appreciated. So glad to hear you're pleased with our strong analytics capabilities. Will pass your feedback about speed on to the team. All the best! Sarah from PowerReviews ### 35. PowerReviews simplifies your review needs! **Rating:** 5.0/5.0 stars **Reviewed by:** Michael O. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2021 **What do you like best about PowerReviews?** The cleanliness of the review presentation is wonderful, best vs. worst review snippet is great for transparency, and the widget style informational graphic on the PDP pages that is customizable is a digestible, quick way for consumers to gather information. **What do you dislike about PowerReviews?** The moderation tool's menus could be arranged / bucketed a bit better, but overall pretty easy to use. **Recommendations to others considering PowerReviews:** The support teams are fantastic - great communication, follow up and detail. **What problems is PowerReviews solving and how is that benefiting you?** Increasing review content by a significant percentage, streamlining follow up communication to gather reviews. Adding value to our product through peer reviews - the impact has been substantial. **Official Response from Sarah Cougill:** > Hi Michael, thanks for your nice review! We love the best vs. worst review faceoff as well. Will pass your moderation feedback onto the team. All the best! -Sarah from PowerReviews ### 36. Happy Customer **Rating:** 4.0/5.0 stars **Reviewed by:** Tony D. | E, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2021 **What do you like best about PowerReviews?** An affordable solution for SM/MD companies **What do you dislike about PowerReviews?** We do not have any complaints. Satisfied **Recommendations to others considering PowerReviews:** PowerReviews is a robust platform for small to mid size companies. It provides us plenty of features and support that were offered at a much higher price elsewhere. **What problems is PowerReviews solving and how is that benefiting you?** Customer experience, honest reviews, improved UGC **Official Response from Sarah Cougill:** > Hi Tony, thanks for your review! Glad to know you're satisfied with our service. -Sarah from PowerReviews ### 37. 5-star service on the UGC best platform **Rating:** 5.0/5.0 stars **Reviewed by:** Yvethe T. | V, Small-Business (50 or fewer emp.) **Reviewed Date:** May 03, 2021 **What do you like best about PowerReviews?** Ease of use Customization abilities 5-star service flexibility Range of services **What do you dislike about PowerReviews?** Honestly, I haven't found anything to put here. they're an amazing team **What problems is PowerReviews solving and how is that benefiting you?** Collecting reviews and acting on them retailer syndication tracking of metrics via dashboard **Official Response from Sarah Cougill:** > Hi Yvethe, thanks for your nice review! So good to know you're finding us flexible and easy to use. All the best! -Sarah from PowerReviews ### 38. Great Company & Awesome Support! **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher S. | Lead Web Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2021 **What do you like best about PowerReviews?** I like the trustworthiness that the customer feels when reading reviews displayed while using PowerReviews as our review provider. **What do you dislike about PowerReviews?** I would say the initial integration is probably the most difficult part. **What problems is PowerReviews solving and how is that benefiting you?** Trusted reviews by a trusted review provider. **Official Response from Sarah Cougill:** > Hi Christopher, thanks for taking the time to leave us a review! Agreed, reviews are so powerful in building customer confidence and trust. All the best! -Sarah from PowerReviews ### 39. Efficient Platform and Great Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2021 **What do you like best about PowerReviews?** The ability to have our reviews collected, displayed, and syndicated to other selling platforms by one service with a great dashboard is very valuable for us. Setting up emails to request reviews from our customers is simple and customizable. **What do you dislike about PowerReviews?** No strong dislikes about the platform, it's a good value for the cost. **What problems is PowerReviews solving and how is that benefiting you?** Review collection, display, syndication, analysis, and more. **Official Response from Sarah Cougill:** > Thanks for your review! So glad to hear you're seeing value with our platform. -Sarah from PowerReviews ### 40. My company has been using Power Reviews for many years and we are very pleased with their service. **Rating:** 5.0/5.0 stars **Reviewed by:** Heather Z. | Business Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 13, 2021 **What do you like best about PowerReviews?** Their staff has provided impeccable customer service. **What do you dislike about PowerReviews?** I have no complaints at all. Their service has been great. **What problems is PowerReviews solving and how is that benefiting you?** We are currently implementing Display with Power Reviews and I think it is going to expand our review program substancially. **Official Response from Sarah Cougill:** > Hi Heather, thanks for taking the time to leave us a review! Love to hear you've had a great experience with our customer service. All the best! -Sarah from PowerReviews ### 41. Great Technology and Partner! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** April 30, 2021 **What do you like best about PowerReviews?** PowerReviews tends to be ahead of the technology curve when it comes to user-generated content. They are also straightforward to do business with and honestly care about their clients. **What do you dislike about PowerReviews?** There's nothing I dislike about them or their technology. **What problems is PowerReviews solving and how is that benefiting you?** Having PowerReviews makes it easier for our customers to make informed buying decisions. The benefits we see come through an increased conversion rate on our website. **Official Response from Sarah Cougill:** > Hi there, thanks for your kind review! We do really care about our clients - so glad to hear you feel that way. All the best! -Sarah from PowerReviews ### 42. Happy customer **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2021 **What do you like best about PowerReviews?** Ease of use; intuitive platform; It nicely pulls together our UGC and Ratings and Reviews. **What do you dislike about PowerReviews?** Not many options for design. Would like a little more creative freedom with presentation. **What problems is PowerReviews solving and how is that benefiting you?** Adding Ratings & Reviews is a big deal for us. We're excited to continue this journey as we add online and instore purchases to the platform in order to send review solicitations. **Official Response from Sarah Cougill:** > Hi there, thanks for your kind and thoughtful review! Re: design, have you spoken with your success team about CSS customization? Perhaps you already have, but they have some great ideas on customization and design of the review display. Will pass your feedback onto the team, nonetheless. All the best! -Sarah from PowerReviews ### 43. Power Reviews is an excellent service provider **Rating:** 5.0/5.0 stars **Reviewed by:** Nora D. | Director of CX and Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2021 **What do you like best about PowerReviews?** Power Reviews is easy to work with and our account manager is very responsive to our needs. **What do you dislike about PowerReviews?** Power Reviews needs to expand its syndication network **What problems is PowerReviews solving and how is that benefiting you?** We syndicate review content to our retail partners **Official Response from Sarah Cougill:** > Hi Nora, thanks for taking the time to leave us a review! So glad to hear your AM is responsive and you're getting great support. Will pass your feedback on to the team. -Sarah from PowerReviews ### 44. Great vendor to work with! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** June 22, 2021 **What do you like best about PowerReviews?** The simplicity of the dashboard and our CSM and Support Manager have been so great. **What do you dislike about PowerReviews?** There is nothing to dislike at this moment **What problems is PowerReviews solving and how is that benefiting you?** Negative customer order complaints. **Official Response from Sarah Cougill:** > Hi there, thanks for taking the time to leave us a review! So glad to hear you're happy with our level of support. -Sarah from PowerReviews ### 45. Great review platform with awesome Support & Customer Service! **Rating:** 4.5/5.0 stars **Reviewed by:** Sarah M. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2020 **What do you like best about PowerReviews?** Super easy implementation process and the implementation team was super responsive and fixed any issues within a timely manner. Our account team is super helpful and friendly. They are always available/responsive which was a problem with some other review platforms we had previously worked with. I love the backend interface. It's user-friendly and I like that you can automate reporting so that we can easily distribute around the company as needed. They just released a UGC Analytics feature which is also very insightful and we can easily see what our customers are saying about us at a glance which is something we have been wanting for a long time. And the ability of syndication has done wonders for our conversion rate on marketplaces such as Walmart.com. **What do you dislike about PowerReviews?** There's not much I dislike with them, but I do wish we could put image galleries on other pages other than just the PDP's. We have a lot of category pages that could really benefit from bringing in what the customers are saying about us on those pages as well to entice them to explore the products further. They are always working to enhance the user experience though so I would not be surprised if this gets rolled out in the future. **Recommendations to others considering PowerReviews:** They have really good insights included within their webinars so I would recommend attending as many as possible. I usually write down everything I like about each one and then send them to our Account team and then we have a good discussion about what makes sense to implement based upon our company. It works out great and a lot of good insights come from these discussions! **What problems is PowerReviews solving and how is that benefiting you?** We are using this to collect reviews, gather data, and syndicate to marketplaces. Our conversion rates on marketplaces have certainly benefited from this as well as made it super easy for us to internally see what our customers are saying about us as a company and our products. The fact that they moderate our reviews manually for us has helped our staff save time to work in other areas which is also a huge help. **Official Response from Alison Krakowiak:** > Hi Sarah, thank you so much for the review! We’re delighted that you are finding so much value with our platform. Also, we’re happy to announce that you will have the ability to display image galleries on your category pages next month! We’ll send out more information in our September Release Notes about this capability and how to get started displaying your content on these important pages. PowerReviews Team ### 46. Positive Experience with Power Reviews **Rating:** 4.0/5.0 stars **Reviewed by:** Melanie M. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2020 **What do you like best about PowerReviews?** Power Reviews has been a good asset for our company since we launched. On the customer side of things, their account Customer Success team is always happy to assist with needs and help navigate the ins-and-outs of the platform. We've seen a big uptick in review traffic since transitioning over from our previous site-based review system) and the Q&A is a nice feature to have available for our consumers. We also really like the concept of the word count slide, prompting reviewers to add just a little more detail to their reviews, making for stronger, more engaging content overall. **What do you dislike about PowerReviews?** I would love to see more communication/customization within our review platform itself. We may be limited based on our current Power Reviews package, but adding in a comment box to each review (to note why a review has been unpublished internally, for example) would be really useful for our review team. It would allow multiple users to engage with the platform and note when we follow up internally with customers for more information, keeping a record of our interactions and reminding us to prompt for an updated review. **What problems is PowerReviews solving and how is that benefiting you?** We are currently trying to manage the number of Q&A's we get (which is an excellent problem to have) and are working to encourage people to leave general product Q&A's on Power Reviews but also email our CS team with order or fit questions, as the PR platform isn't currently set up to have conversations/chats about personal inquiries. That said, the ability to prompt a customer to rewrite/update a review is a great feature that we did not have in our prior site-based platform. ### 47. Reliable and effective **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Printing | Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2021 **What do you like best about PowerReviews?** The software performs as expected and allows us to integrate product reviews within our website easily. **What do you dislike about PowerReviews?** As an admin user, reviewing and moderating reviews within the admin interface is clunky and inefficient. **What problems is PowerReviews solving and how is that benefiting you?** PowerReviews keeps us connected with our customers, allows them to provide feedback, and gives us actionable improvements and enhancements in order to provide world class service. **Official Response from Sarah Cougill:** > Hi there, thanks for taking the time to leave us a review! Glad to hear you're finding us easy to use. Will pass your admin feedback on to the team. All the best! -Sarah from PowerReviews ### 48. PowerReviews is great resource! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** May 27, 2021 **What do you like best about PowerReviews?** The UGC is excellent and integrates well with other business partners. Tech features and analytics are great and user-friendly. **What do you dislike about PowerReviews?** The UI could use some love. It isn't easy to streamline the reports, and moderation could be more detailed. **What problems is PowerReviews solving and how is that benefiting you?** We are using PR for hearing the voice of our customers and brand/product influence. We have realized what gaps we need to close regarding products, vendors, and customer service. **Official Response from Sarah Cougill:** > Hi there, thanks for taking the time to leave us a review! Glad to hear you're having a good experience with integrations and analytics. Will pass your feedback on to the team. All the best! -Sarah from PowerReviews ### 49. Very happy with service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Enterprise (> 1000 emp.) **Reviewed Date:** April 13, 2021 **What do you like best about PowerReviews?** We started using PowerReviews and Tom and Jake were awesome in helping us get set up and optimizing the program to drive more reviews! **What do you dislike about PowerReviews?** Only able to create one review template for product reviews. **What problems is PowerReviews solving and how is that benefiting you?** Getting setup, learning the tool and understanding how to leverage have been a good learning! **Official Response from Sarah Cougill:** > Hi there, thanks for taking the time to leave us a review! Tom and Jake are awesome - I'll make sure your compliment finds their way to them! -Sarah from PowerReviews ### 50. Seamless implementation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2021 **What do you like best about PowerReviews?** The implementation process was super easy. We could tell the team knew their product inside and out. Every single person we've worked with is professional and knowledgeable. They are constantly testing new things - they aren't just a "set it and forget it" type of vendor. **What do you dislike about PowerReviews?** Retailer network isn't as robust as competitors yet **What problems is PowerReviews solving and how is that benefiting you?** Increased SEO value from having R&R on retailer and owned websites. Retailers are happy with us as a brand because we're investing in Ratings & Reviews and syndicating to their sites. **Official Response from Sarah Cougill:** > Hi there, thanks for taking the time to leave us a review! We're proud of our engaged, responsive implementation teams - so nice to hear you've had a good experience with them. All the best! -Sarah from PowerReviews ## PowerReviews Discussions - [How can PowerReviews be trusted by consumers when companies can unpublish unfavorable reviews?](https://www.g2.com/discussions/34711-how-can-powerreviews-be-trusted-by-consumers-when-companies-can-unpublish-unfavorable-reviews) - 1 comment, 2 upvotes - [How do we integrate other media rich platforms like IG into the PR environment?](https://www.g2.com/discussions/how-do-we-integrate-other-media-rich-platforms-like-ig-into-the-pr-environment) - 1 comment, 1 upvote - [How do you deal with management that instructs you to suppress negative reviews?](https://www.g2.com/discussions/36585-how-do-you-deal-with-management-that-instructs-you-to-suppress-negative-reviews) - 2 comments - [View PowerReviews pricing details and edition comparison](https://www.g2.com/products/powerreviews/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+22%3A53%3A51+-0500&secure%5Bsession_id%5D=0024162e-af7d-42b9-8b8f-f887dc047c4b&secure%5Btoken%5D=ea8c5cdf1c782145cfde6b873d13e91beefa3732a752fa45a1e200eff2b0f0c6&format=llm_user) ## PowerReviews Integrations - [Instagram for Business](https://www.g2.com/products/instagram-for-business/reviews) - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) ## PowerReviews Features **Collection** - Authentication - Review Forms - Personalization - Engagement - Community Q&A **Visual UGC** - Campaign Customization - Widget Customization - Widget - Media Library **Reporting & Analytics - Digital Product Sampling** - Enables businesses to segment and target customers based on demographics, behavior, and location. - Provides dashboards to track marketing campaign insights and product performance metrics. - Delivers detailed reports and insights on sample distribution and consumer engagement. - Evaluates how sample recipients convert into paying customers. - Measures the return on investment of sampling campaigns through detailed analytics. **Agentic AI - Review Management** - Adaptive Learning - Natural Language Interaction - Multi-Language **Additional Functionality** - Reminders - Review Monitoring - Email Reminders - Monitoring - Performance Metrics - Surveys & Feedback - Activity Tracking - Data Import/Export - Review Notification - Reporting & Statistics - Feedback Management - AI Copilot - Real-Time Analytics - Survey/Poll Management - Activity Dashboard - SMS Messaging - CRM - Visual Analytics - Purchasing & Receiving - Real-Time Notifications - Customizable Reports - Response Management - Customizable Branding - SEO Management - Engagement Tracking - Review Badge Management - Negative Feedback Management - Social Sharing - Real-Time Data - Dashboard - Communication Management - Sentiment Analysis - Alerts/Notifications - Customizable Templates - Commenting/Notes - Template Management - Customer Experience Management - Social Promotion - Campaign Management - Email Management - Review Request - Multi-Location - Multi-Channel Campaigns - Chat/Messaging **Moderation** - Reviewer Validation - Response Types - Legal Agreements **Integrations** - Social Media - Content Creation - Multi-Channel Marketing - Rights Management - UGC Request Automation - Influencer Relationship Management - Feedback Management - Contest Management - Campaign Management - Workflow Management - Social Media Integration **Feedback - Digital Product Sampling** - Facilitates the collection of consumer reviews, ratings, testimonials, and feedback for sampled products. - Provides tools to manage and showcase user-generated content for marketing purposes. **Use Cases** - E-commerce - Retail - Customer Service **Support** - Onboarding - 24/7 Client Support **AI - Digital Product Sampling** - Utilizes AI algorithms to identify and segment the most relevant audience based on behavior and preferences. - Personalizes sampling campaigns based on user behavior and historical data using AI. **Administration** - Incentives - Syndication - Insights - Content - Sampling **Performance** - UGC Analytics - Lazy-Loading **Additional Functionality** - Sentiment Analysis - Alerts/Notifications - Mobile Access - Access Controls/Permissions - Collaboration Tools - For Creative Agencies - For eCommerce - ROI Tracking - Post Scheduling - Segmentation - Activity Dashboard - Marketing Calendar - Search/Filter - Hashtag Tracking - Influencer Discovery - AI/Machine Learning - Referral Tracking - Online Payments - Engagement Tracking - Customer Surveys - Ratings/Reviews - Content Delivery - AI Copilot - Personalization - Keyword Tracking - Approval Process Control - UGC Collection - Generative AI - Loyalty Program - Influencer Tracking - Customer Advocacy - Video Editing **Display Options** - Badges - Widgets - Third-Party Integrations - Social Media Integration **Generative AI** - Generative AI ## Top PowerReviews Alternatives - [Bazaarvoice](https://www.g2.com/products/bazaarvoice/reviews) - 4.2/5.0 (793 reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) - 4.3/5.0 (255 reviews) - [Reviews.io](https://www.g2.com/products/reviews-io/reviews) - 4.8/5.0 (646 reviews)