Compare PowerReviews and Trustpilot 
At a Glance
Market Segments
Mid-Market (42.9% of reviews)
Small-Business (62.0% of reviews)
Entry-Level Pricing
Custom Monthly
Starting at $299.00
PowerReviews
Star Rating
(196)4.4 out of 5
Market Segments
Mid-Market (42.9% of reviews)
Pros & Cons
Entry-Level Pricing
Custom Monthly
Learn more about PowerReviewsTrustpilot
Star Rating
(254)3.4 out of 5
Market Segments
Small-Business (62.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $299.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that PowerReviews excels in providing a user-friendly experience, with an intuitive dashboard that offers advanced insights and analytics capabilities, helping businesses understand product performance effectively.
- Users say that Trustpilot is recognized for its simplicity and ease of use, making it straightforward for customers to write reviews without encountering issues, which can be a significant advantage for businesses looking to gather feedback quickly.
- Reviewers mention that PowerReviews stands out for its high-quality support, with many users praising the platform for establishing good conversations with buyers and building credibility, which is crucial for fostering customer relationships.
- According to verified reviews, Trustpilot is often seen as the industry standard for public customer reviews, which can enhance a business's reputation; however, some users feel it lacks the depth of features that PowerReviews offers for managing and analyzing feedback.
- Users highlight that PowerReviews has demonstrated strong capabilities in gathering information from secure and trusted sources, with a flexible collection form that assists in capturing detailed client feedback, making it a robust tool for businesses focused on customer insights.
- G2 reviewers note that while Trustpilot has a larger number of reviews, PowerReviews maintains a higher overall satisfaction score, indicating that users may find more value and effectiveness in PowerReviews despite its smaller review count.
Pricing
Entry-Level Pricing
PowerReviews
All Plans
Custom
Monthly
Comprehensive plans catered to the needs of businesses of all sizes.
Trustpilot
Plus plan
Starting at $299.00
Build trust faster with more review invitations and begin driving awareness with a collection of showcasing tools.
- 8 widgets
- 3 User logins
- 200 monthly invitations
Free Trial
PowerReviews
No trial information availableTrustpilot
Free Trial is available
Ratings
Meets Requirements
8.6
151
7.5
216
Ease of Use
8.3
151
8.1
220
Ease of Setup
8.1
90
7.7
126
Ease of Admin
8.5
95
7.8
107
Quality of Support
9.0
151
6.9
202
Has the product been a good partner in doing business?
9.0
95
6.8
105
Product Direction (% positive)
8.7
140
6.1
212
Features by Category
Collection
8.4
32
|
Verified
6.1
38
|
Verified
8.6
38
|
Verified
6.4
38
|
Verified
8.2
33
|
Verified
5.8
34
|
Verified
8.7
39
|
Verified
6.7
33
|
Verified
8.4
34
|
Verified
Feature Not Available
Agentic AI - Review Management
Not enough data
5.7
10
Not enough data
5.7
10
Moderation
8.8
39
|
Verified
5.9
32
|
Verified
8.6
39
|
Verified
5.6
34
|
Verified
8.5
35
|
Verified
6.0
27
|
Verified
Use Cases
8.8
38
|
Verified
6.6
30
|
Verified
8.6
33
|
Verified
6.3
28
|
Verified
8.5
34
|
Verified
5.9
31
|
Verified
Administration
7.7
27
|
Verified
Feature Not Available
8.3
31
|
Verified
6.7
27
|
Verified
8.4
37
|
Verified
6.7
28
|
Verified
8.8
37
|
Verified
6.3
28
|
Verified
8.1
25
|
Verified
Feature Not Available
Display Options
8.4
32
|
Verified
6.4
29
|
Verified
8.7
31
|
Verified
5.9
30
|
Verified
8.2
35
|
Verified
5.7
28
|
Verified
Feature Not Available
5.9
30
|
Verified
Generative AI
Feature Not Available
5.6
16
Visual UGC
7.2
6
Not enough data
7.2
6
Not enough data
7.2
6
Not enough data
6.9
6
Not enough data
Integrations
7.2
6
Not enough data
7.2
6
Not enough data
6.9
6
Not enough data
7.2
6
Not enough data
Support
7.8
6
Not enough data
6.4
6
Not enough data
Performance
7.5
6
Not enough data
7.5
6
Not enough data
Reporting & Analytics - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
AI - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
Not enough data
7.7
91
|
Verified
Not enough data
6.8
66
Not enough data
7.0
63
|
Verified
Reporting
Not enough data
Feature Not Available
Not enough data
6.8
55
|
Verified
Not enough data
7.7
83
|
Verified
Media Monitoring
Not enough data
6.6
52
|
Verified
Not enough data
6.6
53
|
Verified
Not enough data
Feature Not Available
In-House Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
6.4
14
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
PowerReviews and Trustpilot are categorized as Review Management
Unique Categories
PowerReviews is categorized as User-Generated Content and Digital Product Sampling
Trustpilot is categorized as Online Reputation Management
Reviews
Reviewers' Company Size
PowerReviews
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Trustpilot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
31.6%
Consumer Goods
14.8%
Apparel & Fashion
6.1%
Food & Beverages
5.6%
Cosmetics
4.1%
Other
37.8%
Financial Services
14.5%
Retail
7.1%
Marketing and Advertising
6.6%
Computer Software
4.6%
Consumer Goods
3.7%
Other
63.5%
Discussions
How do you deal with management that instructs you to suppress negative reviews?
2 Comments
SV
Hi Ann! Apologies for the delayed response. We've got a solid blog that has some tips on how to handle these discussions internally. The short answer...Read more
How do we integrate other media rich platforms like IG into the PR environment?
1 Comment
Official Response from PowerReviews
Hi! We can pull content from Instagram into the PR environment and display it alongside other user-generated images and videos (from reviews) or display it...Read more
How can PowerReviews be trusted by consumers when companies can unpublish unfavorable reviews?
1 Comment
PT
Great question! That's actually a common misconception. Authenticity and transparency are at the center of our work, so our industry-leading moderation...Read more
How does Trustpilot work with Google shopping exactly?
4 Comments
HY
https://ltddeals.in/topicmojo/Read more
how improvements and new integrations can be made in the software
1 Comment
RH
The contract is bullshitRead more
Why flagged reviews are deleted?
1 Comment
AB
Not just flagged
Hacked reviews by bad (scam operating) companies paying Trustpilot in the accounts of Trustpilot Reviewers.
How is it Trustpilot...Read more
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