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Compare PowerReviews and Trustpilot

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At a Glance
PowerReviews
PowerReviews
Star Rating
(198)4.4 out of 5
Market Segments
Mid-Market (42.4% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Custom Monthly
Learn more about PowerReviews
Trustpilot
Trustpilot
Star Rating
(239)3.4 out of 5
Market Segments
Small-Business (62.3% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $299.00
Browse all 4 pricing plans

PowerReviews vs Trustpilot

When assessing the two solutions, reviewers found PowerReviews easier to use, set up, and administer. Reviewers also preferred doing business with PowerReviews overall.

  • Reviewers felt that PowerReviews meets the needs of their business better than Trustpilot.
  • When comparing quality of ongoing product support, reviewers felt that PowerReviews is the preferred option.
  • For feature updates and roadmaps, our reviewers preferred the direction of PowerReviews over Trustpilot.
Pricing
Entry-Level Pricing
PowerReviews
All Plans
Custom
Monthly
Learn more about PowerReviews
Trustpilot
Plus plan
Starting at $299.00
Browse all 4 pricing plans
Free Trial
PowerReviews
No trial information available
Trustpilot
Free Trial is available
Ratings
Meets Requirements
8.6
153
7.5
204
Ease of Use
8.3
153
8.0
207
Ease of Setup
8.1
91
7.6
115
Ease of Admin
8.5
95
7.8
107
Quality of Support
9.0
153
7.0
191
Has the product been a good partner in doing business?
9.0
95
6.8
105
Product Direction (% positive)
8.6
142
6.2
200
Features by Category
8.4
45
6.0
39
Collection
8.4
33
|
Verified
5.9
36
|
Verified
8.5
39
|
Verified
6.2
35
|
Verified
8.2
34
|
Verified
5.7
33
|
Verified
8.7
40
|
Verified
6.5
31
|
Verified
8.4
35
|
Verified
Feature Not Available
Agentic AI - Review Management
Not enough data
5.7
10
Not enough data
5.7
10
Moderation
8.8
40
|
Verified
5.8
30
|
Verified
8.6
40
|
Verified
6.0
30
|
Verified
8.4
36
|
Verified
6.0
27
|
Verified
Use Cases
8.8
39
|
Verified
6.4
29
|
Verified
8.6
34
|
Verified
6.2
27
|
Verified
8.5
35
|
Verified
5.7
30
|
Verified
Administration
7.7
28
|
Verified
Feature Not Available
8.3
32
|
Verified
6.4
25
|
Verified
8.4
38
|
Verified
6.5
26
|
Verified
8.8
38
|
Verified
6.3
28
|
Verified
8.1
26
|
Verified
Feature Not Available
Display Options
8.4
33
|
Verified
6.4
29
|
Verified
8.7
32
|
Verified
5.7
28
|
Verified
8.2
36
|
Verified
5.6
27
|
Verified
Feature Not Available
5.8
28
|
Verified
Generative AI
Feature Not Available
5.6
16
User-Generated ContentHide 12 FeaturesShow 12 Features
7.3
7
Not enough data
Visual UGC
7.4
7
Not enough data
7.4
7
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
Integrations
7.4
7
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
7.4
7
Not enough data
Support
7.6
7
Not enough data
6.7
7
Not enough data
Performance
7.6
7
Not enough data
7.4
7
Not enough data
Digital Product SamplingHide 9 FeaturesShow 9 Features
Not enough data
Not enough data
Reporting & Analytics - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
AI - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Online Reputation ManagementHide 18 FeaturesShow 18 Features
Not enough data
6.9
97
Consumer Intelligence
Not enough data
7.6
87
|
Verified
Not enough data
6.8
65
Not enough data
7.0
62
|
Verified
Reporting
Not enough data
Feature Not Available
Not enough data
6.7
54
|
Verified
Not enough data
7.7
82
|
Verified
Media Monitoring
Not enough data
6.6
52
|
Verified
Not enough data
6.6
53
|
Verified
Not enough data
Feature Not Available
In-House Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
6.4
14
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
PowerReviews
PowerReviews
Trustpilot
Trustpilot
PowerReviews and Trustpilot are categorized as Review Management
Unique Categories
PowerReviews
PowerReviews is categorized as User-Generated Content and Digital Product Sampling
Trustpilot
Trustpilot is categorized as Online Reputation Management
Reviews
Reviewers' Company Size
PowerReviews
PowerReviews
Small-Business(50 or fewer emp.)
18.2%
Mid-Market(51-1000 emp.)
42.4%
Enterprise(> 1000 emp.)
39.4%
Trustpilot
Trustpilot
Small-Business(50 or fewer emp.)
62.3%
Mid-Market(51-1000 emp.)
32.9%
Enterprise(> 1000 emp.)
4.8%
Reviewers' Industry
PowerReviews
PowerReviews
Retail
31.3%
Consumer Goods
15.2%
Apparel & Fashion
6.1%
Food & Beverages
5.6%
Cosmetics
4.0%
Other
37.9%
Trustpilot
Trustpilot
Financial Services
14.5%
Retail
7.0%
Marketing and Advertising
5.7%
Computer Software
4.8%
Consumer Goods
3.9%
Other
64.0%
Alternatives
PowerReviews
PowerReviews Alternatives
Bazaarvoice
Bazaarvoice
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Yotpo
Yotpo
Add Yotpo
Reviews.io
Reviews.io
Add Reviews.io
Sprinklr Social
Sprinklr Social
Add Sprinklr Social
Trustpilot
Trustpilot Alternatives
Bazaarvoice
Bazaarvoice
Add Bazaarvoice
Reviews.io
Reviews.io
Add Reviews.io
Yotpo
Yotpo
Add Yotpo
Shopper Approved
Shopper Approved
Add Shopper Approved
Discussions
PowerReviews
PowerReviews Discussions
How do you deal with management that instructs you to suppress negative reviews?
2 Comments
Kim B.
KB
Educate them about being trustworthy and how bad reviews can be turned into good reviews. Bad reviews also validate good reviews (people know you're not...Read more
How can PowerReviews be trusted by consumers when companies can unpublish unfavorable reviews?
1 Comment
Paige T.
PT
Great question! That's actually a common misconception. Authenticity and transparency are at the center of our work, so our industry-leading moderation...Read more
How do we integrate other media rich platforms like IG into the PR environment?
1 Comment
Official Response from PowerReviews
Hi! We can pull content from Instagram into the PR environment and display it alongside other user-generated images and videos (from reviews) or display it...Read more
Trustpilot
Trustpilot Discussions
How does Trustpilot work with Google shopping exactly?
4 Comments
Hamdan Y.
HY
https://ltddeals.in/topicmojo/Read more
A risk calling for a solution
1 Comment
FA
Hi Iam very happy to be hear and read your wonderful article. Thanks a lot by this i learnt much new things and etc..Read more
Divergences between evaluations -- TrustPilot & Shopper Approved
1 Comment
Oscar B.
OB
From what I can see the amount of reviews on Trustpilot is far less then what Shopperapproved has, so this why they look the way they do, not to say that...Read more