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At a Glance
Market Segments
Mid-Market (42.0% of reviews)
Small-Business (62.3% of reviews)
Entry-Level Pricing
Custom Monthly
Starting at $299.00
PowerReviews
Star Rating
(200)4.4 out of 5
Market Segments
Mid-Market (42.0% of reviews)
Pros & Cons
Entry-Level Pricing
Custom Monthly
Learn more about PowerReviewsTrustpilot
Star Rating
(239)3.4 out of 5
Market Segments
Small-Business (62.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $299.00
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviewers mention that PowerReviews excels in Quality of Support with a score of 9.0, while Trustpilot falls short with a score of 7.2, indicating that users find PowerReviews more responsive and helpful when issues arise.
- Users report that PowerReviews offers superior Reviewer Validation features, scoring 8.8 compared to Trustpilot's 6.4. This suggests that PowerReviews provides a more robust mechanism for ensuring the authenticity of reviews, which is crucial for maintaining trust.
- G2 users highlight PowerReviews' strong performance in Engagement with a score of 8.6, while Trustpilot's score of 6.2 indicates that users find PowerReviews more effective in fostering interaction and engagement with their customer base.
- Users on G2 say that PowerReviews shines in Customization Options, particularly with its Widget Customization scoring 8.7, compared to Trustpilot's 4.7. This flexibility allows businesses to tailor their review displays more effectively to match their branding.
- Reviewers mention that PowerReviews leads in Product Direction with a score of 8.6, while Trustpilot's score of 6.5 suggests that users feel more confident in PowerReviews' commitment to evolving and improving its offerings.
- Users report that PowerReviews is more favorable for E-commerce applications, scoring 8.8, while Trustpilot's score of 6.4 indicates that it may not cater as effectively to the specific needs of online retailers.
Pricing
Entry-Level Pricing
PowerReviews
All Plans
Custom
Monthly
Comprehensive plans catered to the needs of businesses of all sizes.
Trustpilot
Plus plan
Starting at $299.00
Build trust faster with more review invitations and begin driving awareness with a collection of showcasing tools.
- 8 widgets
- 3 User logins
- 200 monthly invitations
Free Trial
PowerReviews
No trial information availableTrustpilot
Free Trial is available
Ratings
Meets Requirements
8.6
155
7.5
204
Ease of Use
8.4
155
8.0
207
Ease of Setup
8.1
93
7.6
115
Ease of Admin
8.5
95
7.8
107
Quality of Support
9.0
155
7.0
191
Has the product been a good partner in doing business?
9.0
95
6.8
105
Product Direction (% positive)
8.6
144
6.2
200
Features by Category
Collection
8.4
33
|
Verified
5.9
36
|
Verified
8.5
39
|
Verified
6.2
35
|
Verified
8.2
34
|
Verified
5.7
33
|
Verified
8.7
40
|
Verified
6.5
31
|
Verified
8.4
35
|
Verified
Feature Not Available
Agentic AI - Review Management
Not enough data
5.7
10
Not enough data
5.7
10
Moderation
8.8
40
|
Verified
5.8
30
|
Verified
8.6
40
|
Verified
6.0
30
|
Verified
8.4
36
|
Verified
6.0
27
|
Verified
Use Cases
8.8
39
|
Verified
6.4
29
|
Verified
8.6
34
|
Verified
6.2
27
|
Verified
8.5
35
|
Verified
5.7
30
|
Verified
Administration
7.7
28
|
Verified
Feature Not Available
8.3
32
|
Verified
6.4
25
|
Verified
8.4
38
|
Verified
6.5
26
|
Verified
8.8
38
|
Verified
6.3
28
|
Verified
8.1
26
|
Verified
Feature Not Available
Display Options
8.4
33
|
Verified
6.4
29
|
Verified
8.7
32
|
Verified
5.7
28
|
Verified
8.2
36
|
Verified
5.6
27
|
Verified
Feature Not Available
5.8
28
|
Verified
Generative AI
Feature Not Available
5.6
16
Visual UGC
7.4
7
Not enough data
7.4
7
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
Integrations
7.4
7
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
7.4
7
Not enough data
Support
7.6
7
Not enough data
6.7
7
Not enough data
Performance
7.6
7
Not enough data
7.4
7
Not enough data
Reporting & Analytics - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
AI - Digital Product Sampling
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
Not enough data
7.6
87
|
Verified
Not enough data
6.8
65
Not enough data
7.0
62
|
Verified
Reporting
Not enough data
Feature Not Available
Not enough data
6.7
54
|
Verified
Not enough data
7.7
82
|
Verified
Media Monitoring
Not enough data
6.6
52
|
Verified
Not enough data
6.6
53
|
Verified
Not enough data
Feature Not Available
In-House Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
6.4
14
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
PowerReviews and Trustpilot are categorized as Review Management
Unique Categories
PowerReviews is categorized as User-Generated Content and Digital Product Sampling
Trustpilot is categorized as Online Reputation Management
Reviews
Reviewers' Company Size
PowerReviews
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Trustpilot
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
31.0%
Consumer Goods
15.0%
Apparel & Fashion
6.0%
Food & Beverages
5.5%
Cosmetics
4.0%
Other
38.5%
Financial Services
14.5%
Retail
7.0%
Marketing and Advertising
5.7%
Computer Software
4.8%
Consumer Goods
3.9%
Other
64.0%
Discussions
How do you deal with management that instructs you to suppress negative reviews?
2 Comments
KB
Educate them about being trustworthy and how bad reviews can be turned into good reviews. Bad reviews also validate good reviews (people know you're not...Read more
How can PowerReviews be trusted by consumers when companies can unpublish unfavorable reviews?
1 Comment
PT
Great question! That's actually a common misconception. Authenticity and transparency are at the center of our work, so our industry-leading moderation...Read more
How do we integrate other media rich platforms like IG into the PR environment?
1 Comment
Official Response from PowerReviews
Hi! We can pull content from Instagram into the PR environment and display it alongside other user-generated images and videos (from reviews) or display it...Read more
How does Trustpilot work with Google shopping exactly?
4 Comments
HY
https://ltddeals.in/topicmojo/Read more
A risk calling for a solution
1 Comment
FA
Hi Iam very happy to be hear and read your wonderful article. Thanks a lot by this i learnt much new things and etc..Read more
Divergences between evaluations -- TrustPilot & Shopper Approved
1 Comment
OB
From what I can see the amount of reviews on Trustpilot is far less then what Shopperapproved has, so this why they look the way they do, not to say that...Read more
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