Upsun Reviews & Product Details

Test, innovate, and build without limits. Deploy without worry. Upsun is a unified multi-cloud application platform that helps engineering and IT teams build, deploy, and operate applications with standardized workflows across multiple clouds. It provides a managed platform that combines infrastructure automation, container orchestration, CI/CD build processes, observability, and security controls into a single, unified solution. Serving over 6,000 global customers, helping them standardize delivery, accelerate releases, and minimize infrastructure overhead, while giving developers and AI agents consistent, production-grade environments for iterative work across clouds. Test faster with production-perfect environment clones without touching production Analyze code to generate infrastructure configuration, expose infrastructure context through MCP servers to coding assistants, and provide production-grade environments where agents and humans can test changes against representative data. Teams can run RAG, CAG, and agent workflows alongside conventional services using existing Git processes. Every major cloud, every major language, one unified platform Upsun’s Multi-Cloud and Edge capabilities let platform teams choose the cloud provider and region that best fits each application, without changing how they build or operate it. A consistent platform layer handles provider-specific differences, helping teams meet performance, regulatory, and regional requirements without fragmenting workflows or maintaining custom infrastructure for each provider. Automate environments, infrastructure, and workflows through Git Upsun uses Git as the control plane for the application and environment lifecycle. Infrastructure configuration, environment creation, and operational workflows are defined and versioned alongside application code. This approach is built for leaders, developers, platform engineers, and DevOps teams who want repeatable automation, strong governance, and minimal manual intervention without introducing additional orchestration layers. Scale applications predictably without re-architecting Upsun lets teams adjust application capacity and performance characteristics without redesigning infrastructure or changing deployment workflows. Scaling is managed at the platform level, keeping applications responsive as demand changes. Upsun is designed for teams that need to handle growth, traffic spikes, and variable workloads while maintaining stability and control. Understand your full-stack behavior with built-in visibility Upsun provides built-in observability across infrastructure and applications, including metrics, Application Performance Monitoring (APM), and profiling. Engineers can understand how applications behave in real environments without deploying or maintaining separate monitoring infrastructure. Secure, compliant application environments by default Security and Compliance on Upsun are built into the platform, not added as optional layers. Applications inherit a hardened security posture and compliance-ready controls across all environments, from preview to production. This capability is designed for leadership, developer, platform engineering, and DevOps teams that need to meet strict security and regulatory requirements without slowing development or building custom controls. Start testing new features and running your AI agents in a secure, compliant production-perfect sandbox without touching production. Then, when you’re ready to ship, no need to shift to another platform. Upsun is your unified multi-cloud solution to help your teams test, innovate, and ship faster with peace of mind.

Seller

Upsun

Discussions

Upsun Community

Languages Supported

German, English, French

Solution Type

All-in-One

Overview by

Fred Plais

Used by MMDA and 2 others

Beta

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

View More Pricing Information

Upsun Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Upsun, and what problem is it built to solve?

Upsun is a unified multi-cloud application platform for engineering and IT teams to build, deploy, and operate applications with standardized workflows across clouds. It brings infrastructure automation, container orchestration, CI/CD build processes, observability, and security controls together in one solution.

What languages does Upsun support?

Upsun supports 3 languages: English, French, and German.

What company sizes and industries is Upsun the best fit for?

Upsun is represented most strongly among positive reviewers from small businesses, with mid-market and enterprise organizations also represented. The industries with the clearest presence include information technology, software, and internet businesses.

Company size: Small businesses are the most represented, alongside mid-market and enterprise organizations.
Industry: Information technology, computer software, and internet-related businesses are prominent.

How long does it take to implement Upsun across a team?

Implementation time varies, but teams most often describe getting live in under a day or within a month. Longer implementations are also reported, particularly across multi-month timelines.

Time to go live	Relative frequency
Under 1 day	Most common
Under 1 month	Also common
1–3 months	Less common
3–6 months or longer	Occasional

What customer support options does Upsun provide, and how do users find the overall support experience?

Users describe the support experience as knowledgeable and helpful, especially when they need technical guidance or help resolving an issue. Some also find that non-urgent requests or follow-up can take longer, so responsiveness may depend on the issue and support exchange.

What is the experience like for teams switching to Upsun from another tool?

Switching to Upsun is often about reducing the work involved in managing infrastructure and making deployments and testing environments easier to run. Users describe moving from self-managed servers and cloud infrastructure, as well as other hosting and CMS platforms, to get more automated workflows, flexibility, and technical support. The transition can require adapting existing applications and learning a different, more configuration-driven way of working.

What features or capabilities could make Upsun even more useful?

Users would find Upsun more useful with stronger visibility into application health and more control over operational workflows. Recurring improvement areas include:

Monitoring and reporting: Add more detailed performance, resource-usage, and disk metrics in the dashboard.
Logs and alerts: Improve access to deployment and application logs, and expand notifications for issues that need attention.
Scaling controls: Make scaling more automated and provide greater flexibility when adjusting resources.
Self-service management: Make common environment and project tasks easier to manage through the interface, with less reliance on command-line steps or support.

Is Upsun considered safe and secure for handling data?

Users describe security as a valued part of the hosting experience, particularly the read-only nature of deployed environments and controls that reduce infrastructure and access-management work. This can support confidence in running applications, though teams with specific compliance requirements may still need to confirm that their requirements are met.

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James W.

Senior Developer

Small-Business (50 or fewer emp.)

7/18/2025

"Ace fast hosting that's great for developers"

4.5/5

What do you like best about Upsun?

Platform's integrations with git, and configuration-as-code make its hosting great for developers. Pretty ace support and documentation too. It won't be for everyone (e.g. those who need something much simpler, or a fully hosted SaaS, or something *very* cheap), but great for my needs as a developer who doesn't want to have to maintain server infrastructure etc. Review collected by and hosted on G2.com.

What do you dislike about Upsun?

It's not perfect - e.g. some domain providers don't support CNAMEs to be used for the non-www version of domains, and sometimes activities get stuck due to unnecessary dependencies in activity queues (e.g. there's no need to block tearing down an environment on activities to update those environments). But I've never found an issue that can't be worked around or discussed with Platform's support team! Review collected by and hosted on G2.com.

Paul W.

Consultant learning solutions

Small-Business (50 or fewer emp.)

7/24/2025

"Excellent support"

5/5

What do you like best about Upsun?

Excellent support and security. The process of deploying a site works fine although documentation can be complex if you do this for the first time Review collected by and hosted on G2.com.

What do you dislike about Upsun?

I believe documentation can be better for novices in the field. Although I always received excellent help if I got stuck. Review collected by and hosted on G2.com.

Trent S.

Head of technology

Small-Business (50 or fewer emp.)

8/7/2025

"Reliable and performance service"

5/5

What do you like best about Upsun?

Easy to use (once you understand how it works), reliable, performance and great support Review collected by and hosted on G2.com.

What do you dislike about Upsun?

Unable to retrieve Sendgrid DKIM records without a support request plus having to setup new records per environment (they don't cascade down) Review collected by and hosted on G2.com.

Thibault-Pierre G.

Architect

Small-Business (50 or fewer emp.)

9/28/2024

"Always patient and helpful"

5/5

What do you like best about Upsun?

I think everything is moving to a right direction (following updates and good practices), because to me I feel it's built by developers for developers (I guess not only developers but you get my point). Also, everything went almost smoothly so far, in terms of deployments, auto backups and so on. Review collected by and hosted on G2.com.

What do you dislike about Upsun?

I feel it lacks documentation for some specific configurations. I did try, pretty often, to find online on diverse forums and specific websites and blogs how to make that service or this specific feature work with platform.sh Review collected by and hosted on G2.com.

Lukas Kahwe S.

CTO

Small-Business (50 or fewer emp.)

Originally submitted 9/26/2021

"Reliable, affordable devops automation for product companies and agencies"

4.5/5

What do you like best about Upsun?

Removes the need for devops skills while still having access to a broad range of services (at no additional cost per service), highly reliable and great support and pro-active security. Review collected by and hosted on G2.com.

What do you dislike about Upsun?

Auto-scaling is missing at the moment. For now we just scale on a fixed schedule. Review collected by and hosted on G2.com.

Response from Raphaël Tinot of Upsun

edit

Dear Lukas,

thanks for your review, we're happy to have provided the benefits and care you were looking for.

We're also happy to share that our commitment to GreenIT has been noticed, and that we take this responsibility to heart, for ourselves, and most importantly for our customers.

See how Upsun improved

Barry F.

Small-Business (50 or fewer emp.)

5/16/2024

"Look no further"

5/5

What do you like best about Upsun?

Security, ease of use, best in class PaaS provider. Clients and technical staff alike get the benefit of a managed hosting environment. More valuable work gets done as a result with all the pesky technical server admin details taken care of. Ease to manage budgets with fixed monthly fees. Review collected by and hosted on G2.com.

What do you dislike about Upsun?

Opaque pricing for enterprise solution. Lack of ISO27001 for UK market (although SOC 2 compliance is a good enough replacement for most cases). Review collected by and hosted on G2.com.

Verified User in Events Services

Small-Business (50 or fewer emp.)

9/4/2024

"Excellent technical support"

5/5

What do you like best about Upsun?

Offloads server maintenance, fast infrastructure, solid customer support, reasonable pricing Review collected by and hosted on G2.com.

What do you dislike about Upsun?

There are no direct competitors, so migrating to a different, uh, platform ;) would be a significant effort. Review collected by and hosted on G2.com.

Bernhard Z.

Inhaber

Small-Business (50 or fewer emp.)

9/13/2024

"If your project is too small for an own (Dev)ops-Team - Platform.sh is you solution !"

5/5

What do you like best about Upsun?

Just works. Like an Apple product but for Drupal Hosting. Easy to extend (Elastic Search, Redis Cache, ...). Review collected by and hosted on G2.com.

What do you dislike about Upsun?

Could be more scalable in case of High traffic events. Review collected by and hosted on G2.com.

Markus H.

CEO

Small-Business (50 or fewer emp.)

Originally submitted 9/21/2021

"One of our best decisions in a decade"

5/5

What do you like best about Upsun?

What do we like best? Well, we like everything about Platform.sh. Before we decided to migrate our hosting environment to Platform.sh in the early years of the company's existence, we used unmanaged virtual private servers. It was a nightmare for us, we are developers, not system administrators. To achieve a stable and secure hosting environment for our many projects was highly time consuming and kept us up for too many nights while the result was still below par. We knew we had to change something and started testing services like Heroku and DigitalOcean. Nothing we tested really fulfilled our expectations, nothing felt like it had been built for developers who didn't want to think about servers. Rather these solutions were built for sysadmins who wanted to be faster and deploy large numbers of applications easily. We wanted to deploy small numbers of complex PHP projects easily without worrying about servers, firewalls, certificates, etc. When we finally found Platform.sh it felt like this service had been built especially for us. It did everything we had imagined perfectly and has been steadily improved ever since. Review collected by and hosted on G2.com.

What do you dislike about Upsun?

We don't dislike anything, really. Sometimes we see things we'd like to be improved or things we think are missing. Then we talk to Platform.sh, and they listen. There have been so many user-driven improvements over the past years. We couldn't wish for a more customer-oriented hosting partner than Platform.sh. Review collected by and hosted on G2.com.

What problems is Upsun solving and how is that benefiting you?

We can deploy new customer projects within minutes without ever worrying about the server-side. We include a configuration file in our code that tells Platform.sh what versions of PHP, MySql, and Redis our application needs, what routes it needs, what disk mounts, and other things. Then we git push to platform, and that's it. Platform.sh will spin up all necessary containers, run our deployment code, install an SSL certificate and then run our software. It's ~0 sysadmin, ~0 downtime, push-to-deploy magic. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism

Mid-Market (51-1000 emp.)

Originally submitted 10/7/2021

"Agency and Enterprise Partner"

4/5

What do you like best about Upsun?

The deployment model, the ability to have any type of project container that we want (not limited to just WordPress, etc.), and the support from the Platform.sh team. Review collected by and hosted on G2.com.

What do you dislike about Upsun?

We have had a lot of account rep transition as of late, and communication has definitely suffered. Review collected by and hosted on G2.com.

Recommendations to others considering Upsun:

Platform.sh is a great tool, but it does have a bit of a learning curve. But with that curve comes great control and abilities! Review collected by and hosted on G2.com.

What problems is Upsun solving and how is that benefiting you?

Having Platform.sh handle all our hosting and security challenges for websites via PaaS has been a huge time and money saver for us. Review collected by and hosted on G2.com.