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# Pantheon vs Upsun Comparison - What are their main differences?

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Reviews

**Pantheon** [

4.4/5(725)

](https://www.g2.com/products/pantheon/reviews#reviews)

**Upsun** [

4.6/5(167)

](https://www.g2.com/products/upsun/reviews#reviews)

Pricing

**Pantheon**
Free Trial

**$41** per month (prepaid annually) · BASIC PLAN

**Upsun**
Free Trial

**Free Trial** Per Month · Try Upsun with a free trial 

**Pricing Insights**
from reviews

Time to Implement

**Pantheon**
2 months

Based on 181 responses

**Upsun**
1 monthFaster

Based on 37 responses

Return on Investment

**Pantheon**
11 months

Based on 125 responses

**Upsun**
8 months3 months sooner

Based on 24 responses

Perceived Cost

**Pantheon**
$$$$$

**Upsun**
$$$$$

Average Discount

**Pantheon**
8%1% more

**Upsun**
7%

Pros & Cons

**Pantheon**
[
Customer Support (13)
](https://www.g2.com/products/pantheon/reviews?filters%5Bsentiment_snippet%5D=1101486&qs=pros-and-cons#reviews)[
Ease of Use (12)
](https://www.g2.com/products/pantheon/reviews?filters%5Bsentiment_snippet%5D=1103479&qs=pros-and-cons#reviews)[
Expensive (7)
](https://www.g2.com/products/pantheon/reviews?filters%5Bsentiment_snippet%5D=1103450&qs=pros-and-cons#reviews)[
High Pricing (4)
](https://www.g2.com/products/pantheon/reviews?filters%5Bsentiment_snippet%5D=1101363&qs=pros-and-cons#reviews)

**Upsun**
[
Customer Support (3)
](https://www.g2.com/products/upsun/reviews?filters%5Bsentiment_snippet%5D=1220636&qs=pros-and-cons#reviews)[
Helpful (3)
](https://www.g2.com/products/upsun/reviews?filters%5Bsentiment_snippet%5D=2138519&qs=pros-and-cons#reviews)[
Access Restrictions (1)
](https://www.g2.com/products/upsun/reviews?filters%5Bsentiment_snippet%5D=2230440&qs=pros-and-cons#reviews)[
Complexity Issues (1)
](https://www.g2.com/products/upsun/reviews?filters%5Bsentiment_snippet%5D=2138067&qs=pros-and-cons#reviews)

Screenshots

**Pantheon**
 ![Pantheon screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/84890/custom-dashboard-_1_.png)

**Upsun**
No screenshot available

Ratings

Meets Requirements

**Pantheon**

8.8

8.8498

**Upsun**

8.8

8.8101

Ease of Use

**Pantheon**

8.8

8.8500

**Upsun**

8.7

8.7101

Ease of Setup

**Pantheon**

8.7

8.7391

**Upsun**

8.4

8.481

Ease of Admin

**Pantheon**

8.7

8.7388

**Upsun**

8.4

8.480

Quality of Support

**Pantheon**

8.7

8.7475

**Upsun**

8.7

8.799

Has the product been a good partner in doing business?

**Pantheon**

8.8

8.8373

**Upsun**

9.1

9.180

Product Direction (% positive)

**Pantheon**

8.2

8.2481

**Upsun**

8.8

8.896

Features

WebOps Platforms[Hide 9 FeaturesShow 9 Features](javascript:void(0);)

9.2

123

9.1

31

Functionality

Developer Tools

9.5(won by 0.4)

103

9.1

21

Automation

9.2

92

9.3(won by 0.1)

21

Website Staging

9.8(won by 0.5)

104

 (There is a greater than 0.5 difference between this product's rating and its competitors)

9.3

22

Management

Web Content Dedication

9.1(won by 0.3)

88

8.8

12

Website Hosting

9.6(won by 0.3)

108

9.3

20

Role-Based Permissions

9.1(won by 0.7)

99

 (There is a greater than 0.5 difference between this product's rating and its competitors)

8.4

22

Support

CMS Variety

8.5

90

9.1(won by 0.6)

20

 (There is a greater than 0.5 difference between this product's rating and its competitors)

Multi-CMS Support

8.8

90

9.1(won by 0.3)

19

Compliance

9.3(tied score)

89

9.3(tied score)

17

Web Content Management[Hide 51 FeaturesShow 51 Features](javascript:void(0);)

8.7

189

Not enough data

Content

Content Authoring

9.1(won by default)

119

|

Verified

Not enough data

Rich Text Editor

8.9(won by default)

114

|

Verified

Not enough data

Versioning

9.2(won by default)

135

|

Verified

Not enough data

Plug-ins/Widgets/Apps

8.8(won by default)

127

|

Verified

Not enough data

Approval Process

9.0(won by default)

112

|

Verified

Not enough data

Content Scheduling

8.9(won by default)

106

Not enough data

Asset Management

8.9(won by default)

116

|

Verified

Not enough data

Internal Search

8.6(won by default)

108

|

Verified

Not enough data

Content Repository

9.1(won by default)

115

|

Verified

Not enough data

SEO Management

Not enough data

Not enough data

eCommerce Management

Not enough data

Not enough data

Forms Management

Not enough data

Not enough data

Campaign Management

Not enough data

Not enough data

Media Management

Not enough data

Not enough data

Drag & Drop Editor

Not enough data

Not enough data

Audio Editor

Not enough data

Not enough data

Design

Breadth of Pre-Built Templates

8.3(won by default)

83

|

Verified

Not enough data

Mobile

8.4(won by default)

83

Not enough data

Branding/Themes

8.4(won by default)

81

Not enough data

Customization

8.9(won by default)

93

Not enough data

Platform

User Community

8.9(won by default)

121

|

Verified

Not enough data

SEO

8.9(won by default)

108

Not enough data

Flexible Navigation Structures

8.9(won by default)

109

|

Verified

Not enough data

User, Role, and Access Management

9.0(won by default)

133

|

Verified

Not enough data

Enterprise Scalability

9.2(won by default)

137

|

Verified

Not enough data

Internationalization

8.8(won by default)

96

Not enough data

Dashboards and Reports

8.8(won by default)

140

|

Verified

Not enough data

API

8.9(won by default)

124

|

Verified

Not enough data

Agentic AI - Web Content Management

Cross-system Integration

7.0(won by default)

5

Not enough data

Natural Language Interaction

7.0(won by default)

5

Not enough data

Social Media Integration

Not enough data

Not enough data

Additional Functionality

AI/Machine Learning

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Image Editing

Not enough data

Not enough data

Website Publishing Options

Not enough data

Not enough data

Chatbot

Not enough data

Not enough data

Content Publishing Options

Not enough data

Not enough data

Text Editing

Not enough data

Not enough data

Access Control

Not enough data

Not enough data

Website Accessibility Tools

Not enough data

Not enough data

Content Delivery

Not enough data

Not enough data

Content Personalization

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Video Editing

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Performance Testing

Not enough data

Not enough data

Activity Monitoring

Not enough data

Not enough data

Multi-Channel Distribution

Not enough data

Not enough data

Continuous Delivery[Hide 11 FeaturesShow 11 Features](javascript:void(0);)

Not enough data

8.7

22

Functionality

Deployment-Ready Staging

Not enough data

9.2(won by default)

18

Integration

Not enough data

9.0(won by default)

18

Extensible

Not enough data

8.9(won by default)

18

Management

Processes and Workflow

Not enough data

9.1(won by default)

17

Reporting

Not enough data

7.0(won by default)

15

Automation

Not enough data

8.8(won by default)

18

Agentic AI - Continuous Delivery

Autonomous Task Execution

Not enough data

Not enough data

Cross-system Integration

Not enough data

Not enough data

Adaptive Learning

Not enough data

Not enough data

Natural Language Interaction

Not enough data

Not enough data

Proactive Assistance

Not enough data

Not enough data

Continuous Integration[Hide 47 FeaturesShow 47 Features](javascript:void(0);)

7.1

77

Not enough data

Functionality

Third-Party Integrations

8.8(won by default)

62

|

Verified

Not enough data

Extensibility

8.7(won by default)

61

|

Verified

Not enough data

Test Customization

8.8(won by default)

60

|

Verified

Not enough data

Management

Automation

8.5(won by default)

65

|

Verified

Not enough data

Processes and Workflow

9.1(won by default)

70

|

Verified

Not enough data

Reporting

8.1(won by default)

65

|

Verified

Not enough data

Agentic AI - Continuous Integration

Autonomous Task Execution

6.0(won by default)

7

Not enough data

Cross-system Integration

7.1(won by default)

7

Not enough data

Adaptive Learning

4.5(won by default)

7

Not enough data

Natural Language Interaction

4.0(won by default)

7

Not enough data

Proactive Assistance

4.5(won by default)

7

Not enough data

Additional Functionality

Continuous Deployment

Not enough data

Not enough data

Source-Code Scanning

Not enough data

Not enough data

Continuous Delivery

Not enough data

Not enough data

Prioritization

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Compliance Management

Not enough data

Not enough data

Data Import/Export

Not enough data

Not enough data

Access Controls/Permissions

Not enough data

Not enough data

Bug Tracking

Not enough data

Not enough data

Reporting/Analytics

Not enough data

Not enough data

For Developers

Not enough data

Not enough data

Issue Management

Not enough data

Not enough data

Repository Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Pipeline Management

Not enough data

Not enough data

Application Management

Not enough data

Not enough data

API

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

Configuration Management

Not enough data

Not enough data

Data Storage Management

Not enough data

Not enough data

Multi-User Collaboration

Not enough data

Not enough data

Project Management

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Data Synchronization

Not enough data

Not enough data

Lifecycle Management

Not enough data

Not enough data

Change Management

Not enough data

Not enough data

Status Tracking

Not enough data

Not enough data

Authentication

Not enough data

Not enough data

Alerts/Notifications

Not enough data

Not enough data

Automated Testing

Not enough data

Not enough data

Debugging

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Build Log

Not enough data

Not enough data

Quality Assurance

Not enough data

Not enough data

WordPress Hosting[Hide 12 FeaturesShow 12 Features](javascript:void(0);)

7.8

22

Not enough data

Performance

Plugins and Theme support

8.5(won by default)

19

Not enough data

Site management

8.3(won by default)

21

Not enough data

Technical Support

8.2(won by default)

22

Not enough data

Caching

8.3(won by default)

21

Not enough data

Free Website Transfers

7.6(won by default)

18

Not enough data

Security

Backup

8.9(won by default)

20

Not enough data

Activity monitoring

7.7(won by default)

19

Not enough data

Malware identification and removal

7.7(won by default)

16

Not enough data

WAF and DDoS Protectiob

8.0(won by default)

17

Not enough data

Free Resources

Email

5.9(won by default)

16

Not enough data

Domain

6.0(won by default)

17

Not enough data

SSL Certificates

8.2(won by default)

19

Not enough data

Cloud Platform as a Service (PaaS)[Hide 60 FeaturesShow 60 Features](javascript:void(0);)

Not enough data

8.4

67

Development

Application Deployment

Not enough data

9.3(won by default)

55

Custom Development

Not enough data

8.7(won by default)

48

Development Environment

Not enough data

8.8(won by default)

48

Multiple Programming Languages Supported

Not enough data

8.9(won by default)

49

Testing

Not enough data

7.8(won by default)

44

Integrated Development Environment

Not enough data

Not enough data

Collaboration Tools

Not enough data

Not enough data

Social Media Integration

Not enough data

Not enough data

Agile Methodologies

Not enough data

Not enough data

Software Development

Not enough data

Not enough data

Database

Database Management

Not enough data

8.6(won by default)

52

Analytics

Not enough data

7.1(won by default)

40

Auto Scaling

Not enough data

6.9(won by default)

35

Backup / Recovery

Not enough data

8.1(won by default)

53

Storage

Not enough data

8.4(won by default)

51

Project Management

Not enough data

Not enough data

Email Management

Not enough data

Not enough data

Design Management

Not enough data

Not enough data

Lifecycle Management

Not enough data

Not enough data

Deployment Management

Not enough data

Not enough data

Workflow Management

Not enough data

Not enough data

Application Management

Not enough data

Not enough data

Purchase Order Management

Not enough data

Not enough data

HR Management

Not enough data

Not enough data

User Management

Not enough data

Not enough data

Infrastructure

Networking

Not enough data

8.5(won by default)

39

Virtual Machines

Not enough data

8.6(won by default)

28

Security

Not enough data

9.2(won by default)

43

Activity Tracking

Not enough data

Not enough data

Additional Functionality

Access Controls/Permissions

Not enough data

Not enough data

Customizable Forms

Not enough data

Not enough data

Monitoring

Not enough data

Not enough data

Customizable Templates

Not enough data

Not enough data

Cloud Computing

Not enough data

Not enough data

Generative AI

Not enough data

Not enough data

Version Control

Not enough data

Not enough data

Customizable Reports

Not enough data

Not enough data

Approval Process Control

Not enough data

Not enough data

Real-Time Reporting

Not enough data

Not enough data

Web Forms

Not enough data

Not enough data

Inventory Tracking

Not enough data

Not enough data

ERP integration

Not enough data

Not enough data

CRM

Not enough data

Not enough data

Customizable Fields

Not enough data

Not enough data

Data Connectors

Not enough data

Not enough data

Third-Party Integrations

Not enough data

Not enough data

Active Directory Integration

Not enough data

Not enough data

Graphical User Interface

Not enough data

Not enough data

Real-Time Data

Not enough data

Not enough data

For Developers

Not enough data

Not enough data

Reporting & Statistics

Not enough data

Not enough data

Single Sign On

Not enough data

Not enough data

Mobile Access

Not enough data

Not enough data

Accounting Integration

Not enough data

Not enough data

Drag & Drop

Not enough data

Not enough data

AI Copilot

Not enough data

Not enough data

API

Not enough data

Not enough data

Configurable Workflow

Not enough data

Not enough data

Activity Dashboard

Not enough data

Not enough data

Projections

Not enough data

Not enough data

User Insights

Reviewers' Company Size

[![Pantheon](https://images.g2crowd.com/uploads/product/hd_favicon/1487565850/pantheon.png "Pantheon")](https://www.g2.com/products/pantheon/reviews)

Pantheon

Small-Business(50 or fewer emp.)

62.5%

Mid-Market(51-1000 emp.)

27.0%

Enterprise(\> 1000 emp.)

10.6%

[![Upsun](https://images.g2crowd.com/uploads/product/hd_favicon/0d27756e63988bc4c63d126aab55b7b0/upsun.svg "Upsun")](https://www.g2.com/products/upsun/reviews)

Upsun

Small-Business(50 or fewer emp.)

69.2%

Mid-Market(51-1000 emp.)

22.6%

Enterprise(\> 1000 emp.)

8.3%

Small-Business

(50 or fewer emp.)

62.5%

69.2%

Mid-Market

(51-1000 emp.)

27.0%

22.6%

Enterprise

(\> 1000 emp.)

10.6%

8.3%

Reviewers' Industry

[![Pantheon](https://images.g2crowd.com/uploads/product/hd_favicon/1487565850/pantheon.png "Pantheon")](https://www.g2.com/products/pantheon/reviews)
Pantheon

Marketing and Advertising

15.6%

Information Technology and Services

14.9%

Internet

10.9%

Computer Software

10.6%

Non-Profit Organization Management

5.6%

Other

42.4%

[![Upsun](https://images.g2crowd.com/uploads/product/hd_favicon/0d27756e63988bc4c63d126aab55b7b0/upsun.svg "Upsun")](https://www.g2.com/products/upsun/reviews)
Upsun

Information Technology and Services

21.8%

Computer Software

21.1%

Internet

12.8%

Marketing and Advertising

5.3%

Education Management

2.3%

Other

36.8%

FAQs

## Pantheon vs Upsun FAQs

Generated using AI

Last updated: August 14, 2026

### What is the difference between Pantheon vs Upsun?

Pantheon and Upsun differ most clearly in their G2 ratings, review volume, and top reviewer-cited strengths, with Pantheon excelling in customer support and Upsun in reliability and developer-centric features.

| [Pantheon](https://www.g2.com/products/pantheon/reviews) | [Upsun](https://www.g2.com/products/upsun/reviews) |
| --- | --- |
| 4.4/5 (725 reviews) | 4.6/5 (167 reviews) |
| Small-Business | Small-Business |
| 8.7 | 8.4 |
| 8.7 | 8.7 |
| Customer Support (13 all-time mentions) | Reliability and developer-centric features (recent reviews) |

### How do the pricing models of Pantheon and Upsun compare?

Upsun is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to Pantheon.

- **Pantheon:** In recent reviews, several buyers describe Pantheon as expensive, especially for smaller sites, but note that the service level and features justify the cost for many use cases.
- **Upsun:** Reviewers highlight Upsun's reasonable pricing and cost-effectiveness, particularly for managed hosting and developer-focused features.
- **Switching reasons:** Recent reviews mention switching to Upsun for its predictable monthly fees and value for developer-centric workflows.

### What are the best alternatives to Pantheon and Upsun?

The top 3 alternatives to Pantheon and Upsun are Cloudways, Acquia Digital Experience Platform, and — (no third alternative supported in the data).

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Pantheon](https://www.g2.com/products/pantheon/reviews) | 4.4/5 (725 reviews) | Small-Business | Described as expensive but justified by features | Customer Support (13 all-time mentions) |
| [Upsun](https://www.g2.com/products/upsun/reviews) | 4.6/5 (167 reviews) | Small-Business | Reasonable pricing, cost-effective for managed hosting | Reliability and developer-centric features (recent reviews) |
| [Cloudways](https://www.g2.com/products/cloudways/reviews) | 4.7/5 (1,142 reviews) | Small-Business | — | — |
| [Acquia Digital Experience Platform](https://www.g2.com/products/acquia-digital-experience-platform/reviews) | 4.3/5 (220 reviews) | Enterprise | — | — |

### Which WebOps Platforms features should I prioritize when comparing Pantheon and Upsun?

Buyers comparing Pantheon and Upsun should prioritize Customer Support, Ease of Use, Security, Integrations, and Reliability.

- **Customer Support:** Pantheon (13 all-time mentions), Upsun (3 all-time mentions)
- **Ease of Use:** Pantheon (8.8), Upsun (8.7)
- **Security:** Pantheon (4 all-time mentions), Upsun (recent reviews highlight proactive security)
- **Integrations:** Pantheon (Drupal: 177 all-time mentions, GitHub: 15 all-time mentions), Upsun (recent reviews cite Git integration and configuration-as-code)
- **Reliability:** Pantheon (9 all-time mentions), Upsun (recent reviews highlight reliability and performance)

### What are the pros and cons of Pantheon vs Upsun?

Pantheon's headline strength is customer support, while Upsun stands out for reliability and developer-centric features.

- **Pantheon strengths:** Customer Support (13 all-time mentions), Ease of Use (12), Reliability (9), Easy Setup (6), Features (6), Performance Speed (5), Integrations (4)
- **Pantheon trade-offs:** Expensive (7 all-time mentions), High Pricing (4), Some reviewers note a learning curve for advanced configurations and occasional UI complexity
- **Upsun strengths:** Reliability and developer-centric features (recent reviews), Customer Support (3 all-time mentions), Helpful (3), Ease of Use (2), Backup Features (recent reviews), Deployment Automation (recent reviews)
- **Upsun trade-offs:** Complexity Issues (recent reviews), Learning Curve (recent reviews), Domain and Integration Issues (recent reviews), Some reviewers mention documentation could be improved for novices

### Is Pantheon or Upsun better for small businesses?

Pantheon and Upsun both serve the small-business segment, but Pantheon has a higher review volume and more frequent small-business reviewer endorsements.

- **Pantheon:** Largest segment is Small-Business; reviewers frequently cite ease of use, onboarding, and support as benefits for small teams.
- **Upsun:** Largest segment is Small-Business; reviewers highlight reliability and developer-focused features, with some noting a learning curve for less technical users.

### Which WebOps Platforms platform has better integrations?

Pantheon is favored for integrations, especially with Drupal and GitHub, based on reviewer-cited mention counts.

- **Pantheon:** Drupal (177 all-time mentions), GitHub (15 all-time mentions), integrations cited in 4 all-time reviews
- **Upsun:** Git integration and configuration-as-code are highlighted in recent reviews, but no all-time mention counts exceed the publish floor

### How do Pantheon and Upsun compare on customer support?

Pantheon and Upsun are rated equally on Quality of Support, both scoring 8.7, indicating parity in reviewer satisfaction.

- **Pantheon:** 13 all-time mentions for Customer Support, with reviewers citing knowledgeable, responsive, and 24/7 support experiences
- **Upsun:** 3 all-time mentions for Customer Support, with recent reviews highlighting excellent and proactive support, especially for technical issues

### Which is easier to implement, Pantheon or Upsun?

Pantheon scores slightly higher on Ease of Setup (8.7 vs 8.4), but the difference is below the materiality threshold, indicating near parity in implementation experience.

- **Pantheon:** Reviewers frequently cite easy onboarding, straightforward setup, and efficient environment management
- **Upsun:** Recent reviews note a learning curve for initial setup, especially for less technical users, but highlight strong documentation and support for implementation

### Which product has better Security?

Security is a top-cited feature for both Pantheon and Upsun, with reviewers highlighting strong security practices and proactive measures.

- **Pantheon:** Security cited in 4 all-time reviews, with reviewers noting strong built-in security, integration with the Drupal security team, and reliable performance
- **Upsun:** Recent reviews highlight proactive security, read-only deployed environments, and SOC 2 compliance, with security frequently mentioned as a key benefit

Alternatives

**Pantheon Alternatives**

 ![Cloudways](https://images.g2crowd.com/uploads/product/hd_favicon/fe1e429a09f40487997ffddda213d613/cloudways.svg "Cloudways")

[
Cloudways
](/products/cloudways/reviews)

 ![WordPress VIP](https://images.g2crowd.com/uploads/product/hd_favicon/0f6e45c37051de36ffa314d4d7f0d713/wordpress-vip.svg "WordPress VIP")

[
WordPress VIP
](/products/wordpress-vip/reviews)

 ![Acquia Digital Experience Platform](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_949e1d5d41e707240144e0eb7a5b2d60/acquia-digital-experience-platform.png "Acquia Digital Experience Platform")

[
Acquia Digital Experience...
](/products/acquia-digital-experience-platform/reviews)

 ![Kinsta](https://images.g2crowd.com/uploads/product/hd_favicon/051125026de880e298a1d9f375275e28/kinsta.svg "Kinsta")

[
Kinsta
](/products/kinsta/reviews)

**Upsun Alternatives**

 ![Cloudways](https://images.g2crowd.com/uploads/product/hd_favicon/fe1e429a09f40487997ffddda213d613/cloudways.svg "Cloudways")

[
Cloudways
](/products/cloudways/reviews)

 ![Acquia Digital Experience Platform](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_949e1d5d41e707240144e0eb7a5b2d60/acquia-digital-experience-platform.png "Acquia Digital Experience Platform")

[
Acquia Digital Experience...
](/products/acquia-digital-experience-platform/reviews)

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Netlify
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DigitalOcean
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## Pantheon vs Upsun

When assessing the two solutions, reviewers found Pantheon easier to use, set up, and administer. However, reviewers preferred doing business with Upsun overall.

- Pantheon and Upsun both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, Pantheon and Upsun provide similar levels of assistance.
- For feature updates and roadmaps, our reviewers preferred the direction of Upsun over Pantheon.