--- title: Acquia Digital Experience Platform Reviews meta_title: 'Acquia Digital Experience Platform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 202 reviews by the users' company size, role or industry to find out how Acquia Digital Experience Platform works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 202 scale: '5' date_modified: '2026-09-25' parent_category: name: Development url: https://www.g2.com/categories/development --- # Acquia Digital Experience Platform Reviews **Vendor:** Acquia **Category:** [WebOps Platforms](https://www.g2.com/categories/webops-platforms) **Average Rating:** 4.3/5.0 **Total Reviews:** 202 **AI Enabled:** This product embeds AI to enhance or extend its core functionality. ## About Acquia Digital Experience Platform Acquia Digital Experience Platform (DXP) is a powerful, enterprise-grade solution designed to help organizations build, manage, and optimize personalized, omnichannel digital experiences. Built on open-source Drupal, Acquia DXP combines content management, customer data, personalization, and marketing automation into one unified platform. With Acquia Drupal Cloud, teams can create and manage content at scale, while Site Studio enables faster time-to-market through low-code site building. Acquia Customer Data Platform (CDP) centralizes customer data from various sources, providing a 360-degree view that drives segmentation, personalization, and predictive analytics. Marketers can deliver tailored experiences across web, email, and mobile using Acquia Campaign Studio and Personalization tools, while integrated A/B testing and analytics help optimize performance. Teams can also ensure site accessibility by optimizing content with Acquia Web Governance, all while boosting site visibility and engagement across all platforms with Acquia Content Optimization. The platform also supports multi-site management, enterprise security, GDPR/CCPA compliance, and integrates easily with leading tools like Salesforce and Marketo. Trusted by top global brands, Acquia DXP empowers businesses to create consistent, data-driven digital experiences that boost customer engagement, retention, and revenue. Whether you’re in B2B, B2C, or the public sector, Acquia offers the flexibility and scalability to meet your digital transformation goals. ## Acquia Digital Experience Platform Pros & Cons Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews. **What users like:** - Users value the **exceptional customer support** of Acquia DXP, ensuring smooth operations and prompt assistance at all times. (5 reviews) - Users value the **user-friendly integration** of Acquia DXP, streamlining digital experience management effectively. (4 reviews) - Users value the **seamless integration** of Acquia DXP, simplifying management of digital experiences with various tools in one platform. (4 reviews) - Users value the **customizability** of Acquia Digital Experience Platform, enabling tailored experiences for diverse user roles. (2 reviews) - Users find the **ease of use** of Acquia Digital Experience Platform allows for effortless website management and integration. (2 reviews) - Users appreciate the **easy management** of environments and sites with Acquia Digital Experience Platform's intuitive interface. (2 reviews) - Users value the **intuitive interface** of Acquia DXP, simplifying management across multiple environments and enhancing site experiences. (2 reviews) - Users appreciate the **flexibility and scalability** of Acquia Digital Experience Platform for seamless, personalized digital experiences. (2 reviews) - Security (2 reviews) - User-Friendly (2 reviews) **What users dislike:** - Users face **developer dependency** challenges with Acquia, but find support helpful in overcoming these hurdles. (2 reviews) - Users find the **learning curve steep** , with overwhelming navigation and outdated documentation leading to increased support needs. (2 reviews) - Users find the **missing features** in Acquia Digital Experience Platform limit effectiveness, especially with analytics and automation. (2 reviews) - Users find the **poor customer support** initially generic and slow, impacting the overall experience with the platform. (2 reviews) - Users find the **setup difficulties** with Acquia Digital Experience Platform can be overwhelming and time-consuming. (2 reviews) - Complex Automation (1 reviews) - Complexity (1 reviews) - Complexity Issues (1 reviews) - Customization Difficulty (1 reviews) - Data Migration (1 reviews) ## Acquia Digital Experience Platform Reviews ### 1. Excellent platform for hosting, building a CI environment, and administrating deployments **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Online Media | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** January 09, 2015 **What do you like best about Acquia Digital Experience Platform?** Acquia deployment tools are highly configurable, easy to administrate **What do you dislike about Acquia Digital Experience Platform?** I was not visible to the billing, but what prevented us from using the solution on all of our brands was the cost. **Recommendations to others considering Acquia Digital Experience Platform:** Accommodating to unique needs, their team is able to provide technical account managers and assist with installation, maintenance, and ad hoc requests. **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** We were migrating from a centralized hosting provider to cloud. ### 2. Great user experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal gift card as thank you for completing this review. **Source: G2 invite:** Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review. **Reviewed Date:** December 16, 2014 **What do you like best about Acquia Digital Experience Platform?** How Acquia provides a great customer support and CMS **What do you dislike about Acquia Digital Experience Platform?** The cost of using some of the services. **What problems is Acquia Digital Experience Platform solving and how is that benefiting you?** Backup for online content- site uptime. Acquia provides backup very frequently. Automated developer workflow (esp for Drupal) ## Acquia Digital Experience Platform Discussions - [Perhaps the cost is somewhat high for small businesses that are starting, a plan for small businesses, entrepreneurship or for individuals such as personal blogs and profile sites would be excellent, also a part of the community where access to the tools is provided with promotional coupons or plans donation this to encourage the use of this incredible platform more for new and small businesses that need projection.](https://www.g2.com/discussions/perhaps-the-cost-is-somewhat-high-for-small-businesses-that-are-starting-a-plan-for-small-businesses-entrepreneurship-or-for-individuals-such-as-personal-blogs-and-profile-sites-would-be-excellent-also-a-part-of-the-community-where-access-to-the-tools-is-) - 4 comments, 1 upvote - [What is Acquia Drupal Cloud used for?](https://www.g2.com/discussions/what-is-acquia-drupal-cloud-used-for) - 1 comment - [What is Acquia Cloud?](https://www.g2.com/discussions/acquia-drupal-cloud-what-is-acquia-cloud) - 3 comments - [View Acquia Digital Experience Platform pricing details and edition comparison](https://www.g2.com/products/acquia-digital-experience-platform/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-09-25+06%3A58%3A32+-0500&secure%5Bsession_id%5D=3f8813ac-db9e-465b-a6d6-5631581bbe7f&secure%5Btoken%5D=858970002819ec367298ee1bdc3a9f7a2e088a4b7cc0defa69aeb2c310374606&format=llm_user) ## Acquia Digital Experience Platform Features **Content** - Content Authoring - Rich Text Editor - Versioning - Plug-ins/Widgets/Apps - Approval Process - Content Scheduling - Asset Management - Internal Search - Content Repository - SEO Management - eCommerce Management - Forms Management - Campaign Management - Media Management - Drag & Drop Editor - Audio Editor **Analytics** - Web Analytics - Campaign Tracking - Audience Insights - Reports & Dashboards - Personalization - Marketing Automation - Activity Tracking - Reporting/Analytics **Visitor Behavior** - Monitoring - Targeting - Guided Selling **Functionality** - Developer Tools - Automation - Website Staging **Publishing** - Automated Publishing - Multi-language - AR/VR Capability **Design** - Breadth of Pre-Built Templates - Mobile - Branding/Themes - Customization **Content Management** - Customizable Templated Workflows - Asset Management - Portals and Sites - SEO Management - Campaign Management - Metadata Management - Calendar Management - Audio File Management - Asset Lifecycle Management - Content Management - Brand Management - Document Management - Template Management **Templates** - Library - Customization - Optimization **Management** - Web Content Dedication - Website Hosting - Role-Based Permissions **Development** - Image Management - Reuseable Content - Unlimited Environments - Form Builder - Web Forms - Customizable Forms - User Management - Workflow Management - Template Management - Compliance Management - Asset Lifecycle Management - Website Management - Document Management - SEO Management - Content Management - Multi-Channel Management - Integrated Development Environment - File Management **Platform** - User Community - SEO - Flexible Navigation Structures - User, Role, and Access Management - Enterprise Scalability - Internationalization - Dashboards and Reports - API **Design & Development** - No-Code App Development - Low-Code App Development **Personalization** - Recommendation - Content - Cart Abandonment - Search - Personalization Engine - Product Recommendations - A/B Testing - Personalized Messaging **Support** - CMS Variety - Compliance **Analytics** - Personalization - Content Performance - Interactive Content **Multichannel** - Web - Email - Mobile **Agentic AI - Web Content Management** - Cross-system Integration - Natural Language Interaction - Social Media Integration **Agentic AI - Headless CMS** - Cross-system Integration - Third-Party Integrations **Agentic AI - Digital Experience Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Third-Party Integration **Additional Functionality** - AI/Machine Learning - Reporting/Analytics - Collaboration Tools - Image Editing - Website Publishing Options - Chatbot - Content Publishing Options - Text Editing - Access Control - Website Accessibility Tools - Content Delivery - Content Personalization - Configurable Workflow - Generative AI - Alerts/Notifications - Video Editing - AI Copilot - Performance Testing - Activity Monitoring - Multi-Channel Distribution **Additional Functionality** - Search/Filter - AI Copilot - Commenting/Notes - Content Publishing Options - Reporting & Statistics - Content Library - Document Classification - Drag & Drop - API - Multi-Channel Distribution - Customizable Templates - Customizable Forms - Alerts/Notifications - A/B Testing - Generative AI **Additional Functionality** - A/B Testing - Full Text Search - Two-Factor Authentication - SDKs - Content Publishing Options - Multi-Channel Marketing - Image Editing - API - Content Library - Mobile Access - Reporting/Analytics - AI Copilot - De-Coupled Front & Back Ends - Collaboration Tools - Activity Dashboard - Generative AI - Customizable Templates - Text Editing - Drag & Drop - Rich Text Editor - Scheduling - Tagging - Single Sign On - Configurable Workflow - Categorization/Grouping - Preview Functionality - Multi-Channel Distribution - For Marketers - Version Control - Approval Process Control - Filtering - For Developers - Website Analytics - Role-Based Permissions - Historical Reporting - Access Controls/Permissions - Email Marketing - Loyalty Program - Customer Touchpoints - Customer Segmentation - Web/Mobile App Development - Product Catalog - Inventory Optimization - Multi-Location - Data Synchronization - Inventory Tracking - Customer Database - Activity Tracking - Multi-Currency - Shopping Cart - Reporting & Statistics - Customer Accounts - Conversion Tracking - CRM - Search/Filter - Barcode/Ticket Scanning - SSL Security - Alerts/Notifications - Secure Login - Document Review - Content Delivery - Customizable Branding - Secure Data Storage - Document Storage - Mobile Capture - Offline Access - Templates - File Sharing - Data Capture and Transfer **Administration ** - Marketing Campaigns - Reports & Analytics - User Data - Integrations **Agentic AI - E-Commerce Personalization** - Natural Language Interaction - Proactive Assistance ## Top Acquia Digital Experience Platform Alternatives - [Pantheon](https://www.g2.com/products/pantheon/reviews) - 4.4/5.0 (588 reviews) - [Sitecore Digital Experience Platform](https://www.g2.com/products/sitecore-digital-experience-platform/reviews) - 4.2/5.0 (608 reviews) - [Adobe Experience Manager](https://www.g2.com/products/adobe-experience-manager/reviews) - 4.2/5.0 (665 reviews)