--- title: Acquia Digital Experience Platform Reviews meta_title: 'Acquia Digital Experience Platform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 202 reviews by the users' company size, role or industry to find out how Acquia Digital Experience Platform works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 202 scale: '5' date_modified: '2026-11-08' parent_category: name: Development url: https://www.g2.com/categories/development ---

Acquia Digital Experience Platform Reviews & Product Details

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Pricing

Pricing provided by Acquia Digital Experience....

Starting At

$134
per month

User Insights

Average based on 202 real user reviews.

Implementation Time

5 months

Perceived Cost

$$$$$

Acquia Digital Experience Platform Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is Acquia Digital Experience Platform, and what problem is it built to solve?

Acquia Digital Experience Platform is an open digital experience platform built on open-source Drupal. It is designed to help organizations bring customer data and content together to create digital experiences and address the challenge of getting those experiences to market efficiently.

What company sizes and industries is Acquia Digital Experience Platform the best fit for?

Acquia Digital Experience Platform has its clearest fit among organizations managing substantial Drupal websites or multiple digital properties. The strongest company-size and industry clusters are:
  • Company size — Small businesses: Teams with 50 or fewer employees.
  • Company size — Mid-market: Organizations with 51–1,000 employees.
  • Company size — Enterprise: Organizations with more than 1,000 employees.
  • Industry — Information technology and services: A prominent industry segment among positive users.
  • Industry — Higher education: Universities and other education organizations are also well represented.
  • Industry — Computer software: Software organizations form another notable segment.

How long does it take to implement Acquia Digital Experience Platform across a team?

Implementation timelines vary, but three to six months is the most commonly reported time to go live. Other teams report shorter launches as well as implementations that take longer.

What customer support options does Acquia Digital Experience Platform provide, and how do users find the overall support experience?

The support experience combines knowledgeable, responsive help with some unevenness in ticket handling and technical guidance. When support options are discussed, users describe assistance from technical teams and account managers; the experience can be especially helpful for Drupal-related issues, though some teams encounter slow responses, repeated back-and-forth, or documentation that does not resolve the problem.

What is the experience like for teams switching to Acquia Digital Experience Platform from another tool?

Switching to Acquia Digital Experience Platform has often meant moving from a different CMS, hosting setup, or site platform to a Drupal-focused environment. Users describe looking for stronger Drupal support, improved security and reliability, easier deployments, and less infrastructure work; after the move, teams can manage content and environments more centrally and spend less time maintaining hosting. Prior tools include CMS platforms such as WordPress and SharePoint, alongside hosting and enterprise content systems.

What features or capabilities could make Acquia Digital Experience Platform even more useful?

The most useful improvements would make day-to-day administration clearer and give teams more visibility and control. Recurring requests include:
  • Simpler administration: Make navigation, environment selection, permissions, and common configuration tasks easier to follow.
  • More informative reporting: Add clearer dashboards and deeper access to metrics, logs, activity history, and environment changes.
  • More flexible developer workflows: Improve deployment and CI/CD options, multisite management, and control over configuration across environments.
  • Clearer, more consistent documentation: Keep technical guidance current and provide complete steps for common tasks.

Is Acquia Digital Experience Platform considered safe and secure for handling data?

Acquia Digital Experience Platform is regarded as a reassuring option for security-conscious Drupal hosting, particularly when teams want security updates and infrastructure concerns handled as part of the platform. Users value proactive communication about risks and a reduced need to manage security maintenance themselves, while some still want more granular controls or clearer visibility into security-related settings.

Acquia Digital Experience Platform Reviews (202)

Reviews

Acquia Digital Experience Platform Reviews (202)

4.3
202 reviews

What do users say?

Generated using AI from real user reviews

Pros & Cons

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Adrian C.
AC
Adrian C.
COO
Small-Business (50 or fewer emp.)
Originally submitted 12/9/2021
"Acquia's Product Is Catching Up — Its Partner Protections Aren't""
4/5
What do you like best about Acquia Digital Experience Platform?

The same opinion, plus the addition of new features and AI agents oriented toward end users, making low-code development easier and more accessible. Review collected by and hosted on G2.com.

What do you dislike about Acquia Digital Experience Platform?

The company’s administration and its transparency around traffic and tier metrics. Also, the protection of resellers and channels, so they are not interfered with by the customer success sellers. Review collected by and hosted on G2.com.

Sukhdeep S.
SS
Sukhdeep S.
Digital Marketing Manager
Mid-Market (51-1000 emp.)
Originally submitted 10/25/2023
"Great Experience"
5/5
What do you like best about Acquia Digital Experience Platform?

I've been using Acquia Digital Experience Platform for managing enterprise websites, and one thing that has stood out is how much easier it has become to handle content across multiple teams. The platform feels stable, and once everything is set up, publishing and managing updates is straightforward.

A feature I've genuinely liked is the newer AI-powered content assistance. It helps speed up content creation and editing without taking away control from the content team. I also found the centralized workspace useful because it reduces the need to jump between different tools for content and asset management.

From a digital marketing perspective, I appreciate that Acquia is built to scale and integrates well with analytics and other marketing platforms. The performance and security have also been reliable, which is important for enterprise websites with high traffic.

Overall, my experience has been positive. It combines the flexibility of Drupal with enterprise-grade hosting and management, making it a solid platform for organizations that need a dependable and scalable digital experience solution. Review collected by and hosted on G2.com.

What do you dislike about Acquia Digital Experience Platform?

The platform has a bit of a learning curve for new users, and some administrative tasks could be more intuitive. I'd also like to see faster performance in certain areas of the interface and more built-in customization options without requiring additional development. Review collected by and hosted on G2.com.

Rajveer M.
RM
Rajveer M.
AI/ML Engineer
Computer Software
Mid-Market (51-1000 emp.)
Originally submitted 10/24/2023
"Acquia DXP Honest Review: Worth the Investment or Just Expensive?"
3.5/5
What do you like best about Acquia Digital Experience Platform?

The platform has new and brilliant features added recently. The really useful are 3rd party plugins like searchstax and cloudflare. But I would really recommend if your page visits >50M-100M to justify the costing angle. Review collected by and hosted on G2.com.

What do you dislike about Acquia Digital Experience Platform?

A little buggy and their original modules are pretty useful and lags at times. The price is not justified if you are not using almost all the features and you get visitor <1M. This platform is lagging the competitive spirit in its domain of expertise in nowadays market. Review collected by and hosted on G2.com.

Chris T.
CT
Chris T.
Small-Business (50 or fewer emp.)
Originally submitted 3/9/2023
"Acquia Drupal Cloud: A smart, flexible and reliable experience."
4/5
What do you like best about Acquia Digital Experience Platform?

The interface is still the best part of the Acquia Drupal Cloud experience.

I love the ability to configure crons and .ini settings in the platform directly. Review collected by and hosted on G2.com.

What do you dislike about Acquia Digital Experience Platform?

Quick bot mitigation options would be nice.

There have been times where our sites experience high bot traffic and this has had an impact on performance and billing. Review collected by and hosted on G2.com.

Godspower O.
GO
Godspower O.
software engineer
Enterprise (> 1000 emp.)
Originally submitted 2/23/2022
"good"
3.5/5
What do you like best about Acquia Digital Experience Platform?

customer relationship keeps getting better Review collected by and hosted on G2.com.

What do you dislike about Acquia Digital Experience Platform?

To make the pricing more affordable. its still on the high side Review collected by and hosted on G2.com.

Jacqueline M.
JM
Jacqueline M.
Social Media Marketing Manager
Marketing and Advertising
Enterprise (> 1000 emp.)
Originally submitted 6/24/2025
"Overall, great platform"
4.5/5
What do you like best about Acquia Digital Experience Platform?

Nothing new has changed! Still really enjoy using the platform and find it user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Acquia Digital Experience Platform?

After more time using the platform, the initial frustration of how much time it took to set up has worn off. :) Review collected by and hosted on G2.com.

CH
Christine H.
Global marketing technical writer/manager (biotechnology)
Mid-Market (51-1000 emp.)
"Easy Content Updates with Reusable Tags and Powerful Filters"
4.5/5
What do you like best about Acquia Digital Experience Platform?

Easy to change content for each asset since all set up similarly. Field choices are easy to understand. Tags are saved and easily reused. Can organize info alphabetically and uses multiple filters to make searching for info easier. Review collected by and hosted on G2.com.

What do you dislike about Acquia Digital Experience Platform?

Steep learning curve initially to know where to find specific info. Doesn't autosave entries. Review collected by and hosted on G2.com.

Albert A.
AA
Albert A.
IT Manager
Mid-Market (51-1000 emp.)
Originally submitted 6/17/2025
"Not cheap for the overall experience"
3.5/5
What do you like best about Acquia Digital Experience Platform?

While it took some time to get used to the UI as it's not too intuitive, you can get a solid platform to cover your drupal projects needs. It's designed to be easy to use for non developer environments. Review collected by and hosted on G2.com.

What do you dislike about Acquia Digital Experience Platform?

Customer Support experience was not the best at start since it felt very generic and not involved into our project at all, as I would expect for a hosting like this. Nonetheless, after a few conversations with our accounts managers, it improved its attention. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Great tool to monitor and manage applications deployed in Acquia"
4/5
What do you like best about Acquia Digital Experience Platform?

I appreciate how Acquia DXP brings together several tools under one platform, as it makes managing digital experiences more streamlined. The integration with Drupal is solid, and it's helpful to have content, customization and analytics in one place. It saves time and reduces the need to jump between systems. Customer support is correct, providing the necessary help to solve any problems encountered. Personally, I use Acquia DXP quite frequently both for application development and monitoring, and implementing applications using these tools is, overall, a good experience. Review collected by and hosted on G2.com.

What do you dislike about Acquia Digital Experience Platform?

The UI can be misleading sometimes, I would like more visual differentiation between dev/stage and production environments. Also, I would appreciate that the activity feed contains a bit more information, especially database migration from one environment to another. It is hard to tell the source and destination environments from each operation. Finally, it is worth mentioning that it can be hard sometimes to find some configuration menus since some options are quite hidden. Review collected by and hosted on G2.com.

Joshua F.
JF
Joshua F.
Drupal Engineer
Mid-Market (51-1000 emp.)
Originally submitted 10/26/2021
"Acquia has always been a great experience from customer service to the actual site building."
4/5
What do you like best about Acquia Digital Experience Platform?

Recently, I’ve also found its capabilities in WebOps, e-commerce personalization, and managed hosting to be very effective. Review collected by and hosted on G2.com.

What do you dislike about Acquia Digital Experience Platform?

Navigating and adopting the platform can occasionally be overwhelming due to its vast feature set. Furthermore, the documentation isn't always up to current, which results in more time being spent on support or troubleshooting. Additionally, cache handling might be simplified for novices. Review collected by and hosted on G2.com.

Questions about Acquia Digital Experience Platform? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

GU
Guest User
•
Last activity almost 3 years ago

What is Acquia Drupal Cloud used for?

0 Upvotes
1
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Roger N.
RN
Roger Noguera
•
Last activity about 4 years ago

Perhaps the cost is somewhat high for small businesses that are starting, a plan for small businesses, entrepreneurship or for individuals such as personal blogs and profile sites would be excellent, also a part of the community where access to the tools is provided with promotional coupons or plans donation this to encourage the use of this incredible platform more for new and small businesses that need projection.

Pricing Options

Pricing provided by Acquia Digital Experience....

Starting At

$134
per month
Acquia Digital Experience Platform Comparisons
Acquia Digital Experience Platform Features
Content Authoring
Rich Text Editor
Versioning
Branding/Themes
Customization
User Community
SEO
Flexible Navigation Structures