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PlanSource Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

15 months

PlanSource Media

PlanSource Demo - PlanSource Enrollment Screen
PlanSource features an intuitive and user-friendly employee experience optimized for engagement.
PlanSource Demo - PlanSource Educational Videos
PlanSource supports video directly within the enrollment experience for timely education.
PlanSource Demo - PlanSource Decision Support
PlanSource offers the ability to easily compare different plans and built-in decision support tools.
PlanSource Demo - PlanSource Mobile-Friendly
PlanSource's mobile-friendly ('responsive') design allows for effortless enrollment on any device.
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PlanSource Reviews (145)

Reviews

PlanSource Reviews (145)

4.0
145 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and user-friendly interface of PlanSource, highlighting how it simplifies the benefits enrollment process for both employees and administrators. Many appreciate the responsive customer support, which enhances their overall experience. However, some users note that the system can be difficult to navigate at times, particularly for more complex tasks.
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Verified User in Plastics
AP
Mid-Market (51-1000 emp.)
"Better than BenefitFocus but still some issues"
What do you like best about PlanSource?

Works well with UKG (UltiPro). Gives discounts for using certain vendors. Review collected by and hosted on G2.com.

What do you dislike about PlanSource?

Can take quite some time to get issues resolved. Sometimes people you ask for help push resolutions back on you even when you have already tried to fix the problem. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Mid-Market (51-1000 emp.)
"Review of Ben Admin - Plansource"
What do you like best about PlanSource?

It is a good system that houses the benefits that we offer. Review collected by and hosted on G2.com.

What do you dislike about PlanSource?

It does not allow an election for our staff to decline FSA they have to add an election of $1.00. Also, there is no integration with AFLAC or Legal Shield. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Enterprise (> 1000 emp.)
"Love the program and my account manager is very responsive"
What do you like best about PlanSource?

It is very user friendly for my employees Review collected by and hosted on G2.com.

What do you dislike about PlanSource?

sometimes the set ups do not function like I would like. example when an employee increases the life insurance the ADD is not automatically changed Review collected by and hosted on G2.com.

MF
Payroll Supervisor
Small-Business (50 or fewer emp.)
"PlanSource is wonderful!"
What do you like best about PlanSource?

The website is easy to navigate, both as an employee and the Benefits Administrator. Review collected by and hosted on G2.com.

What do you dislike about PlanSource?

I do not have any dislikes at this time. Review collected by and hosted on G2.com.

Verified User in Entertainment
AE
Mid-Market (51-1000 emp.)
"Fantastic online platform"
What do you like best about PlanSource?

Convenience, user friendly, and great reporting tools Review collected by and hosted on G2.com.

What do you dislike about PlanSource?

When there might be a system upgrade, the system does run very slowly. Review collected by and hosted on G2.com.

Verified User in Newspapers
AN
Mid-Market (51-1000 emp.)
"HR Director"
What do you like best about PlanSource?

The ease of use and the support from our rep. Review collected by and hosted on G2.com.

What do you dislike about PlanSource?

Possibility of moving from our current rep to another one. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Enterprise (> 1000 emp.)
"Plansource has been extremely helpful !"
What do you like best about PlanSource?

Its user friendly and very easy to understand.

Employees find it easy to use and update their information. Review collected by and hosted on G2.com.

What do you dislike about PlanSource?

Nothing, its extremely helpful during open enrollment. Review collected by and hosted on G2.com.

Verified User in Internet
AI
Enterprise (> 1000 emp.)
"Open Enrollment"
What do you like best about PlanSource?

Integration with other systems. Good GUI Review collected by and hosted on G2.com.

What do you dislike about PlanSource?

Limitations on HSA funding methods and integration with Payroll Review collected by and hosted on G2.com.

Jennifer L.
JL
Director of Benefits Administration and Technology
Insurance
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy Choice for any Reseller"
What do you like best about PlanSource?

One of the things we love about the PlanSource platform is that we can easily administer a client who is constantly evolving. Building the platform out is easy to begin with and so making updates are as well. This makes the client happy as well as my staff. The employee experience is simple yet allows us to be informative and that translates to a great mobile experience for employees. None of our past technology has allowed employees to upload a copy of their qualifying life event proof which just fits in the world today. Nobody has those documents saved on a computer anymore, so it just makes sense that they be able to use their cell phone. PlanSource is always looking to update their technology to have the most relevant features and partners and the schedule on which they make updates means they take their time to do it right. We have found a great partner in PlanSource! Review collected by and hosted on G2.com.

What do you dislike about PlanSource?

Sometimes we find some functions that don't make the most sense from a reseller standpoint vs a client using the system directly but we do have an ear that is listening to us and working with us to find a solution. Review collected by and hosted on G2.com.

LM
Office Manager
Mid-Market (51-1000 emp.)
"Very helpful resource!"
What do you like best about PlanSource?

This has been a lifesaver for our company. We have high turnover and often hire employees out of town. Plansource allows employees to enroll at their convenience at home instead of turning in paperwork to the office. I also love that it communicates directly to the carrier and I don't have to send each enrollment myself. Review collected by and hosted on G2.com.

What do you dislike about PlanSource?

The new interface is more difficult to navigate and some features disappeared. I find myself switching back to the old interface most of the time. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

15 months

Average Discount

13%

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PlanSource Features
User, Role, and Access Management
Performance
Reporting
Benefits Record Management
Enrollment Planning
Third-Party Carrier Integration
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PlanSource