Piro Reviews & Product Details

Piro Overview

What is Piro?

PIRO is a high-end business management tool for jewelry manufacturing companies; it streamlines and manages all aspects of the manufacturing process (from taking an order until the finished order is delivered) The top features of PIRO are: - Complete Inventory management (metals, diamonds, finished goods) - Sophisticated Production module: job and workflow tracking - Casting tools - Detailed CRM (customer and vendor tracking) - Sales and purchasing tools - Real-time QiuckBooks integration

Piro Details
Website
Discussions
Piro Community
Languages Supported
English
Product Description

PIRO provides a fully integrated business platform for running a manufacturing shop in-house and moreover, Piro is entirely configurable to meet virtually any production setup and workflow.

How do you position yourself against your competitors?

What are the Key Differences of PIRO?
- Sophisticated Production module
- Detailed Inventory module
- User friendly interface
- Customer portal
- Real-time Quick Books integration


Seller Details
Seller
MindSpark
Company Website
Year Founded
2007
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
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Piro Reviews

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Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

Nothing as the support and software were no good. Review collected by and hosted on G2.com.

What do you dislike?

We wouldn't recommend. They are happy to sell it but the support isn't good. Takes days to a week for a reply when you are trying to set up the software. They wouldn't listen. When you finally get an answer a week later they didn't even answer our questions - then have to wait days for another reply. We were told the software was capable of doing what we needed but unfortunately it wasn't.

Wouldnt refund hours that were wasted, we lost thousands of dollars for nothing. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

None only cost us thousands Review collected by and hosted on G2.com.

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Jeweler
Retail
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The ability to accurately track actual time needed to produce a specific style of ring insures that the time designated for production and the price is competitive in the market. After enough data is compiled it is easier to understand which steps in the production process can be improved to increase productivity and also profit margins on each style. For example a certain style of ring may be prone to porosity in the same area and required additional time not original accounted for in the production timeline. Over time a company can decide to increase productivity or change the price to account for the additional time required. Possible changes could include a decision to sprue the wax in an alternate place, implementing educational resources to help jewelers' efficiency, investigating other problems that may be contributing to wasted time, making minor design changes, and increasing price to account for time. The great part is that all of this data can be quantified. You can see how different changes in the process change the overall time required effectively streamlining each design. Review collected by and hosted on G2.com.

What do you dislike?

Many people use the program from a variety of different backgrounds. It sometimes reminds me of excel which is really useful if you know how to use it and requires a learning curve. It could also be a little sexier. its not very exciting to stare at all the time but seeing that design is not its main purpose and data is i can't complain too much. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Production workflow and inventory. Being able to track time in each step helps project realistic deadlines which equals happy customers. Also having the ability to keep track of in stock gem counts makes it easier for jewelers to have the exact size stones required for each design exactly when they need them minimizing wasted time due to the need to order and then wait for the stones to arrive. Review collected by and hosted on G2.com.

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UR
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It was easy to use and the customer service was great Review collected by and hosted on G2.com.

What do you dislike?

the pricing structure didn't make sense. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

give it a shot Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Jewelry data collection Review collected by and hosted on G2.com.

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