EDGE Reviews
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Tony F
Manager, Digital Sales and Business Development
Computer Software
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?
Edge is strong as a CRM and inventory management. The Edge has great ability to track and store customer transactions giving report and insight data into customer buying totals and purchases. I'd say the strongest feature of the Edge is it's inventory management aspect. Strong reporting capabilities and insights into cost, sales performance and profits. Review collected by and hosted on G2.com.
What do you dislike?
Edge is not strong as a sales system of record. Meaning, is limited on creating tasks, reminders or features where your sales associates would document phone calls, emails or anything outside of an actual purchase. Review collected by and hosted on G2.com.
UL
User in Luxury Goods & Jewelry
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
What do you like best?
The edge is awesome , it has such a great way of having all of your business items in one place. The vendor info, the point of sale, and the customer support. Review collected by and hosted on G2.com.
What do you dislike?
Very few things that I dislike about the edge, only if it is slow. Review collected by and hosted on G2.com.
UL
User in Luxury Goods & Jewelry
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from the seller
Rochelle K
Manager
Retail
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?
I recommend it to anyone that asks about the software. There is SO MUCH that it can do for you. If you are in the jewelry industry the software is a must have. It does so much on the surface, and even more if you dig down and understand what it's really capable of. Review collected by and hosted on G2.com.
What do you dislike?
There's not much to dislike. I can't think of anything. Review collected by and hosted on G2.com.
UR
User in Retail
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?
The Edge's POS system allows us to have all of our customer and vendor information together with our inventory in one place. Most everything we do as a jewelry business is facilitated and simplified by working through The Edge. Review collected by and hosted on G2.com.
What do you dislike?
Because we rely on the system so heavily, it is very difficult to deal with system outages, which happen fairly regularly. We also have had problems accessing their customer service because we are open at times where their customer service is closed, and we tend to have problems with The Edge at those times. Also, there are certain limitations to the program that force you to work in a very systematic way instead of what might be intuitive. Review collected by and hosted on G2.com.
UH
User in Hospital & Health Care
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
AL
Administrator in Luxury Goods & Jewelry
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
UC
User in Construction
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
UM
User in Marketing and Advertising
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
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