[ Pepperi Reviews ](https://www.g2.com/products/pepperi/reviews) [ Pepperi Reviews ](https://www.g2.com/products/pepperi/reviews) # Pepperi Features ##### ## Merchandising/Marketing (7) Storefront Design Tools Provides standard templates with an easy to use tool set to customize the templates to showcase the stores brand and optimize the users experience Product Visualization Ability to display and manage photos, 3D views, videos etc for each product Recommendations / Personalization Personalize the buyers experience by displaying the most relevant products to the consumer and increase conversions using past buyer behavior and merchant-driven rules. Tools may include such as cross-sell/up sell, promotions, recommendations, guided selling, etc Promotions and Discounts Contains features that allow administrators to set up promotions on site, provide time based discounts, and enter coupon codes. Shopping Cart Abandonment Provide tools to help convert abandoned carts into sales. Saves items in shopping cart if a users does not complete the purchase. Allows users to continue order process in a future session. Emails users to remind them they have items in their cart. Product Reviews Ability to display reviews and enable users to write reviews for each product. Integrations to review syndication software to include most recent reviews for products SEO Provides tools to drive traffic to pages via organic search Show More ##### ## Product Catalog (4) Content Management Ability to add/update products, product pricing, product information and other content included on eCommerce site. Product Configuration Ability to all users select options to configure the product or select product options. For example, color, size, etc. Product Search and Filtering Provides rich user experience to find products on site through site wide search, faceted navigation, product filtering and sorting Discount Management Track products that are for sale at a reduced price or part of coupon promotions Show More ##### ## Order Process (18) Checkout Process Includes features that optimize user check out experience such as Shopping carts and Single Click Checkout, order summaries, receipts. Shipping Options Functionality that allows users to select shipping options based on price and delivery time. May integrate to 3rd Party shipping/fulfillment companies. Tax Display and Processing Displays appropriate tax to user based on local laws. Contains functionality to process tax in back end systems. May integrate to 3rd Party tax solutions. Payment Processing Supports required payment methods including credit card processing, purchase orders, paypal, etc. Contains appropriate fraud management functionality. Order Management Contains tools that enable administrators to manage placed orders to ensure all customer orders are processed correctly and on time. Returns / Refunds Functionality to allow users to process returns/refunds either via self service or contacting customer service. Retail Inventory Management Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Multi-Channel Fulfillment Contains distributed order management functionality so that an order can be fulfilled from a warehouse, a store, a vendor drop ship or an in store pick up. Returns Management Track and facilitate returns of products sold Order Processing Send / receive, process, and execute orders Order Fulfillment Manage the process of receiving, preparing, and delivering orders for goods/products Purchase Order Management Create, send, and track purchase orders and their statuses Backorder Management Manage customer orders that cannot be filled immediately due to out-of-stock items Special Order Management Manage special order requested by a customer Payment Options Offers multiple online payment options such as credit card, Paypal, gift cards, mobile payments, and more Sales Order Management An order generated by a seller to a customer, containing details about products or services Purchase Order Management Create, send, and track purchase orders and their statuses Credit Card Processing Accept and process credit card transactions Show More ##### ## Multi-Channel Support (11) Omnichannel Provides seamless approach to the consumer experience through all available shopping channels (Mobile, Social, Web, Point of Sale, catalog). Some times referred to Omni-Channel. Mobile Features that enable customers to easily to shop for products using a mobile device. Social Commerce Features that enable customers to easily shop for products on popular social platforms. May provide standard integrations or tools that build the social store on the platform. Customer Service Provides features that enable customer services teams to interact with customers. Features may include chat and and phone support. Store Locator Enable customers to locate and navigate to physical locations by zip code, city or GPS 3rd-Party Store Integration Integrates/Syncs your product catalog to major on line retailers such as Amazon, Ebay, etc. to make it easy to administer selling products via 3rd party channels B2B Includes features that that are valuable to B2B transactions. For example partner management, contract pricing, invoicing, product entitlement, contract management etc. Multi-Store Manage multiple teams and operations from a central location Point of Sale (POS) Integration Integrates with point of sale (POS) systems Social Media Integration Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Mobile Commerce Show More ##### ## Platform (33) APIs System provides well documented API's that can be used to integrate to any 3rd Party or internal system. Customization Product provides tools to customize web store front, business process, etc. to meet unique business needs. Integrations to Add-on Tools Is easy to integrate to or has pre-packaged integrations to a wide variety of leading add on tools/software. User Management Enables customers to update their own user information, settings and preferences. Reporting / Analytics Provides standard and ad-hoc reporting ability to meet business requirements Security Software provides appropriate tools and certifications to protect against fraud and malicious attacks Multi-Channel Management Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Admin Access Rights Provides ability to control editing rights by product category, geography etc. Test-to-Product Migration Functionality that enables administrators to test changes to products, store design, work flows etc in a test environment and schedule the changes to be migrated to the production version of the site Internationalization Provides features that enable business transactions throughout the world. Typical features are multi-language, multi-currency and taxation Cross Browser Support Enables store or site to provide the same user experience in all browsers and browser versions. Performance and Reliability Software performs well and runs with minimal unscheduled downtime Mobile Access Access software remotely via mobile devices SEO Management Optimize and manage the search engine optimization efforts for a website or digital content Shipping Management Manage and track orders being shipped to customers Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Catalog Management Create and manage digital catalog of products/services with their details, specifications, and price Website Management Built-in website builder or integration with third-party site Promotions Management Design, communicate, and distribute incentives to perform a specific action Reviews Management Track and monitor reviews of products or services eCommerce Management Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Price/Margin Management Track and manage the profit margin between the cost of a product and its selling price. Application Management Track, manage and store the applications of potential future members, customers or candidates Product Data Management Capture, organize and track product-specific data and information in a centralized location Template Management Create, save, and re-purpose templates for emails, forms, etc. Multi-Channel Management Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Invoice Management Captures invoice data and maintains comprehensive records for auditing and reporting purposes Workflow Management Create, design and manage workflows for repetitive tasks Warehouse Management Manage and track operations and inventory within warehouses Sales Tax Management Calculation of consumption tax imposed on the sale of goods/services Customer Management Store and organize information about customers and previous interactions Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Data Security Protect sensitive data for digital privacy Show More ##### ## Planning (14) Strategy Define strategies to gather retail intelligence and use the insights to plan retail activities Activities Provide standard retail execution activities that can be customized by users Inventory Management Track and manage inventory levels to maintain proper supply Field Sales Management Manage or track sales completed by field teams/employees Task Management Create, manage and track all task activities and progression Promotions Management Design, communicate, and distribute incentives to perform a specific action Returns Management Track and facilitate returns of products sold Calendar Management Track and manage schedules and meetings via an integrated calendar Workforce Management A set of processes to optimize the productivity of its employees Order Management Manage and track customer orders for goods, investments, or any other purchases Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Contract/License Management Track, store, and access client contracts or licenses Show More ##### ## Execution (5) Collaboration Allow employees, managers, and retailers to collaborate on retail execution tasks Field Execution Provide features for field employees, such as route planning, GPS search, or messaging Data Collection Include features for field employees to collect data, capture photos, and create orders Real-Time Data Receive data and information in real time In-Store Execution Handle all promotion activities and brand strategy for products at retail stores Show More ##### ## Performance (3) Team Monitor team performance metrics such as territory coverage or amount of new sales Retailer Analyze the performance of each retailer to identify issues and optimize execution Compliance Track compliance with internal policies such as Minimum advertised price (MAP) Show More ##### ## Accounting (25) Chart of Accounts Deliver out of the box Chart of accounts that can be used across multiple companies or business units. AP Automation Steam lines data entry by auto-populating recurring or predefined vendor values. AR Automation Automation helps the user be more efficient by populating default customer data and setting up regular payments from clients. Order Entry Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Tags & Dimensions Ability to tag all transaction in the general ledger with customizable dimensions, classes, categories, etc. Cash Management Match payments and invoices and perform bank reconciliation in multiple currencies. Payment Batches Payments can be processed by batch without manual intervention Payments Scheduling Ability to schedule payments at predefined dates and times Payment Settlements Clearing of electronic payments to transfer funds from customers to suppliers Payment Methods Support multiple payment methods such as Automated Clearing House (ACH), credit and debit card, and wire transfers Warehouse Management Manage and track operations and inventory within warehouses eCommerce Management Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Financial Management Plan, manage, and track the financial activities of an individual or organization Stock Management Manage the buying, selling, and holding of stocks Order Management Manage and track customer orders for goods, investments, or any other purchases Supply Chain Management Manage the planning and execution of supply chain activities Distribution Management Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc. Supplier Management Manage all supplier data and operations Project Management Plan and coordinate all the resources, costs and time needed to execute assignments Import/Export Management Management of inbound and outbound shipments in the context of international trade Inventory Management Track and manage inventory levels to maintain proper supply Invoice Management Captures invoice data and maintains comprehensive records for auditing and reporting purposes Shipping Management Manage and track orders being shipped to customers Returns Management Track and facilitate returns of products sold Sales Order Management An order generated by a seller to a customer, containing details about products or services Show More ##### ## Inventory (7) Inventory Tracking Real-time inventory tracking. Maintains accurate "On Hand" information by matching reserved inventory requested on purchase and sales orders. Inventory Costing Ability to establish costing methods such as Average, LIFO, FIFO, and Specific Unit. Product Master Manage and track all inventory records across warehouses and retail locations through a single unified database. Inventory Forecasting Optimize inventory levels with features that suggest reorder points and economic order quantities (EOQs) that facilitate inventory management. Integrations Integrate shopping carts, eCommerce platforms, POS, and accounting with the system to link inventory records across platforms. Sales Forecasting Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. Third-Party Integrations Set up connections to third-party platforms to improve business processes Show More ##### ## Warehousing (3) Locations Create and manage warehouse locations and areas for shipping or receiving. Multi-Warehouse Manage locatons accross multiple physical or virtual warehouses. Third-Party Ability to monitor locations and inventory in third party warehouses. Show More ##### ## Purchasing (4) Demand Identify demand based on different types of sales orders and forecasting data. Purchase Orders Software supports purchase orders and provides the visibility needed to streamline the procure to pay process. In Transit Track products and raw materials shipped by suppliers, from origin to destination. Purchasing & Receiving Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Show More ##### ## Sales & Marketing (6) Customer Master Manages customer information including multiple ship-to and bill-to locations. ATP Available to promise provides information on future availability of products that are either planned for production or purchased but not received. Order History Track order history, from quotes to sales orders, invoices, and returns, as well as canceled orders and back orders. Returns Manage return merchandise authorizations (RMS) approval processes and match with the original invoices. Credit Limits Define and monitor credit limits by individual customer or categories of customers, including the option to put customers on hold. Pricing & Discounts Manage various types of pricing and discounts associated with product categories and customer types. Show More ##### ## Assembly (3) BOM Provide Bill of materials to define what components and packaging should be used for assembly. Kitting Define kits and packages of two or more finished products that can be sold together or separately. Disassembly Ability to take apart assemblies and ensure that the components are transfered to inventory. Show More ##### ## Logistics (8) Picking & Packing Define and implement optimal procedures to pick and pack products for shipping. Packaging Identify packaging options like pallets or containers to optimize shipping performance and reduce costs. Shipping Plan deliveries based on inventory availability, transportation costs, and order priority. Routing Create routes for shipping directly to customers, to distribution centers, or for dropshipping. Tracking Track shipments from warehouse to the destination, including drop shipments and multilocation shipping. Cost Tracking Process to track, record, and analyze expenses that occurred over the entire duration of a given project Activity Tracking Track and document all activities across devices, networks, and other systems Order Tracking Track orders throughout the fulfillment process Show More ##### ## HR (4) Payroll Payroll module or integration to an external payroll provider which automates the recording of payroll. Workforce Management Manage personnel availability and allocate human resources to production and inventory operations. Time & Attendance Track the time spent by employees performing various tasks related to production or inventory management. Workflow Management Create, design and manage workflows for repetitive tasks Show More ##### ## Omnichannel Features (7) Retail Management The ability to manage the operations of a retail storefront and integrate storefront operations with other channels. POS Integration The ability to integrate with a POS system in order to facilitate the integration of brick and mortar channels with other channels. Social Media Integration Tools to integrate social media channels with other commerce channels to create a seamless experience for customers. Customer Service Integration The ability to integrate customer service into all channels. Marketing Tools The ability to integrate marketing tools into all channels. E-commerce Integration Tools to combine e-commerce channels with other channels in order to create a seamless experience across channels. ERP Integration The ability to integrate with ERP systems in order to unite customer-facing channels with back-end channels. Show More ##### ## Reporting (2) Reports & Analytics Tools to present data collected from various channels in a digestible way to help business owners make informed decisions. Data Transfer Tools The ability to transfer data between channels in order to streamline operations. Show More ##### ## Route Planning (7) Route optimizing Features that allow users to plan the most efficient delivery routes Dynamic Routing Allows users to adjust routes based on company constraints and customer requirements. Scheduling Defines schedules for a geographical area, customer group, or type of delivery. ETA Estimated time of arrival can be shared with customers and adjusted when needed. Lead Priority Allows user to prioritize your contacts and leads so that the given route acommodates priority contacts Optimized Sales Routes Allows users to create optimized travel routes based on assigned areas, lead locations, and appointments for the day. Map Directions Provides users with live directions en route to the final destination Show More ##### ## Analytics (3) Predictive analytics Allows users to utilize analytics to predict future product demand Management dashboard Allows users to monitor overall delivery statistics such as average delivery time, driving mileage and driver productivity Costs Analyze overall costs for vehicle maintenance, fuel consumption and mileage Show More ##### ## Payments (3) Sales orders Allows users to create sales orders and invoices for customers Recieve payments Allows users to recieve payments credits and returns Returns Allows sales reps to creit customers for bad merchandise and returns Show More ##### ## Route accounting (3) Direct store distribution Allows users to manage direct sales from thier trucks to their customers Pre-sales Allows users to access inventory levels and manage pre-sales orders Delivery confirmation Alows users to edit the order before closing or put shorted items on back order Show More ##### ## Order Entry (5) Entry Enter and convert orders and quotes Register Register received orders in the system Notifications Provide real-time notifications and status updates Order Entry Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Remote Order Entry The ability to enter orders from a remote location such as a computer, mobile, or tablet. Show More ##### ## Order Tracking (6) Shipping Verify shipping preferences Tracking Track orders and their statuses as they move along the supply chain Backorder Manage orders for products that are unavailable due to inventory shortage Discount Management Track products that are for sale at a reduced price or part of coupon promotions Order Tracking Track orders throughout the fulfillment process Purchase Order Management Create, send, and track purchase orders and their statuses Show More ##### ## Inventory Management (3) Stock Levels Maintain visual on stock levels Flow Of Goods Track available inventory and manage flow of goods to/from warehouses Reserving Goods Reserve goods that have been added to cart and update stock levels Show More ##### ## Customer Management (6) Order Status Track status of orders from shipment to delivery Information Access Provide customers access to their information in order to answer FAQs Email Notifications Automatically send emails using certain triggers to notify customer service of issues Mobile Access Access software remotely via mobile devices Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Recurring Orders Managing orders that a customer purchases repeatedly and regularly Show More ##### ## Subscription Management (5) Payment Data Store payment data and customer information Payment Gateway Support and/or integrate with a payment gateway(s) Billing Automate billing and contracts Automatic Payments Accomidate automatic payments from various payment methods Real-Time Data Receive data and information in real time Show More ##### ## Territory Mapping (3) Custom Territory Mapping Allows users to control of the sizes, shapes, and quantites of sales team areas Strategic Selling Allows users to map your customers to strategically incorporate them into your canvassing and field sales Automatic Rep Assignment Automatically assigns reps to new sales opportunities that are within their current territories Show More ##### ## Sales Performance Management (3) Gamification Provides users with engaging sales competitions Performance Dashboards Provides field sales statistics for all sales reps Sales Rep Tracker Provides data on the data on the performance and whereabouts of reps in the field Show More ##### ## Presentation and Forms (3) Video and Interactive Media Provides video capabilties that field reps can use during field sales calls Digital Contracts Allows field reps to create digital contracts within the software E-signature Allows users to collect e-signatures within the software Show More ##### ## Headless Commerce (5) Decoupling Ability to disconnect the front office from the back office of an e-commerce platform REST APIs Provide APIs that allow for interaction with RESTful web services Data Orchestration Capture and manage data from multiple sources and syncronize it with the front end and back end Customization Allows developers to customize the platform using multiple programming languages Extensibility Include prebuilt integrations with multiple systems such as ERP and CRM Show More ##### ## Generative AI (6) AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. Generative AI Use AI to generate content in the form of text, images, videos, etc. AI Text Generation Allows users to generate text based on a text prompt. AI Text Summarization Condenses long documents or text into a brief summary. Generative AI Use AI to generate content in the form of text, images, videos, etc. Show More ##### ## Agentic AI - E-Commerce Platforms (7) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Proactive Assistance Anticipates needs and offers suggestions without prompting Decision Making Makes informed choices based on available data and objectives Accounting Integration Integrate with a third-party accounting system Show More ##### ## Agentic AI - Order Management (2) Adaptive Learning Improves performance based on feedback and experience Natural Language Interaction Engages in human-like conversation for task delegation Show More ##### ## Agentic AI - Distribution ERP (3) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Adaptive Learning Improves performance based on feedback and experience Show More ##### ## Additional Functionality (177) Inventory Control Monitor product stock levels AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Reordering Accept and track repeat orders Bulk Ordering Accept and track orders with multiple items Multi-Currency Manage and handle various international currencies Customer Accounts Record customer information, purchase history, and other notes Multi-Location Manage and support multiple locations Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Shopping Cart Checkout of online store Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Data Synchronization Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Order Tracking Track orders throughout the fulfillment process Email Marketing Create and send email blasts/campaigns Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Loyalty Program Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Multi-Channel Marketing Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Templates Sample files or documents that could be customized as needed or used as is Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Inventory Tracking Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Customizable Branding Add customized logos and colors to align with company branding CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Kitting Group and package individual but related items as one package set Customer Touchpoints Identify specific interactions between customers and brands Customer Segmentation Process of dividing customers into groups based on common characteristics Web/Mobile App Development Create/edit commerce applications for mobile devices and/or web Product Catalog Present a catalog of inventory that customers can view Inventory Optimization Maintain and control the stock level of inventory De-Coupled Front & Back Ends Separate front and back end platforms to make coding changes without affecting user experience Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Activity Tracking Track and document all activities across devices, networks, and other systems Conversion Tracking Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Access Controls/Permissions Define levels of authorization for access to specific files or systems Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Product Configurator Customize the specifications of a finished product to meet the particular needs of a customer Data Import/Export Import and export data to and from software applications Inventory Auditing Cross-checking financial records with physical inventory counts and records Quotes/Estimates Generate quotes or estimates for customers Customer History Access previous interactions or concerns to maintain customer relationships Invoice Creation Create invoices from scratch or have recurring invoices For Small Businesses Designed for small businesses Abandoned Cart Saver Built-in tool that sends an email invitation to customers who have added an item to their cart but left before completing checkout Sales Trend Analysis Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Multi-Location Manage and support multiple locations Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Product Configurator Customize the specifications of a finished product to meet the particular needs of a customer Data Import/Export Import and export data to and from software applications AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Inventory Auditing Cross-checking financial records with physical inventory counts and records Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Quotes/Estimates Generate quotes or estimates for customers Customer History Access previous interactions or concerns to maintain customer relationships Invoice Creation Create invoices from scratch or have recurring invoices Order Fulfillment Manage the process of receiving, preparing, and delivering orders for goods/products Client Portal Private online space that lets businesses securely share documents and provide information access to clients Shipping Management Manage and track orders being shipped to customers Assignment Management Assign issues and tasks based on availability or required skills Workflow Management Create, design and manage workflows for repetitive tasks Warehouse Management Manage and track operations and inventory within warehouses Multi-Channel Management Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Generative AI Use AI to generate content in the form of text, images, videos, etc. Billing & Invoicing Create, manage, and send invoices or bills to customers eCommerce Management Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Delivery Management Manage order deliveries until they are received by the customers Real-Time Updates Receive system updates as soon as any changes are made Returns Management Track and facilitate returns of products sold Label Printing Process of printing custom labels through various methods. Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Order Management Manage and track customer orders for goods, investments, or any other purchases Catalog Management Create and manage digital catalog of products/services with their details, specifications, and price Inventory Management Track and manage inventory levels to maintain proper supply Third-Party Integrations Set up connections to third-party platforms to improve business processes For eCommerce Intended to be used by online stores Backorder Management Manage customer orders that cannot be filled immediately due to out-of-stock items Supplier Management Manage all supplier data and operations Batch Processing Software's ability to perform similar action on multiple similar files simultaneously Order Routing Set up routing rules that connect sales channels with warehouses to minimize order processing time Promotion Optimization Assess and optimize pricing markdowns, special offers, or other promos API Application programming interface that allows for integration with other systems/databases Multi-Currency Manage and handle various international currencies Shipping Labels Generate or print labels that contain shipping information for packages Customer Management Store and organize information about customers and previous interactions Order Processing Send / receive, process, and execute orders Exchange Management Enable the process of exchanging one item for another Customizable Branding Add customized logos and colors to align with company branding Special Order Management Manage special order requested by a customer Forecasting Form predictions based on past and present data/trends Vendor Management Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Third-Party Integrations Set up connections to third-party platforms to improve business processes Image Capture Process images and automatically scan for data For Sales Teams/Organizations Caters to sales teams Employee Scheduling Assign working shifts or tasks to employees based on their availability Sales Trend Analysis Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Sales History Information about revenue from sales of a particular product in the past. Form Builder Adds a customizable form to the landing page, usually for the purposes of lead generation Reminders Timed notification for any upcoming task, deadline, appointment, or activity Merchandising The activity of promoting the sale of goods at retail Image Recognition Ability of software to identify an image among other data For Retail For Retail Stores Multi-Location Manage and support multiple locations Clock In/Out Track employees' arrival and departure timings for payroll purposes On-Shelf Availability Ensures the product is readily accessible on store shelves for purchase Route Optimization Finding the most optimal routes for drivers based on various factors and constraints Collaboration Tools Provides a channel for team members to share media files, communicate, and work together AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Geographic Maps Visualize locations on a map Surveys & Feedback Gauge satisfaction and receive information for improvement and success AI/Machine Learning Software program that continuously adjusts its behavior based on observed data Role-Based Permissions Set & manage permission levels based on user roles and restrict access to only authorized individuals Generative AI Use AI to generate content in the form of text, images, videos, etc. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Electronic Signature Digitally sign online documents Search/Filter Search and filter data across systems to locate required information by entering keywords or certain criteria Data Import/Export Import and export data to and from software applications Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Checklists An itemized to do list that can be edited as tasks are completed Performance Metrics A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Mobile Access Access software remotely via mobile devices Workflow Automation Streamlining repetitive tasks and activities through automated and predefined workflows Barcode Recognition The ability to identify a barcode on or within an image or packaging Multi-Currency Manage and handle various international currencies Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Quotes/Estimates Generate quotes or estimates for customers API Application programming interface that allows for integration with other systems/databases Document Storage Store and organize documents in a centralized system Customizable Fields Customize data fields to support various needs and use cases Data Import/Export Import and export data to and from software applications CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Real-Time Reporting Active reporting of data and metrics Order Processing Send / receive, process, and execute orders Customizable Reports Alter the layout and content of reports Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Access Controls/Permissions Define levels of authorization for access to specific files or systems Barcoding/RFID Identify and track items using barcode tags or RFID (radio-frequency identification) tags Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Inventory Optimization Maintain and control the stock level of inventory Real-Time Data Receive data and information in real time Barcode/Ticket Scanning Scan barcodes to ensure accurate pricing and label tracking Bills of Material Material list of manufacturing parts and associated costs Real-Time Analytics Analyze and gain insights into data in real-time AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Customer History Access previous interactions or concerns to maintain customer relationships Document Storage Store and organize documents in a centralized system Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Lead Capture Automatically identify and save contact information of potential customers Lead Qualification Score a lead on their quality or likelihood to buy based on certain behaviors Route Optimization Finding the most optimal routes for drivers based on various factors and constraints Calendar Management Track and manage schedules and meetings via an integrated calendar Workflow Management Create, design and manage workflows for repetitive tasks Third-Party Integration Addition of necessary external data, applications, tools, or features Sales Trend Analysis Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. API Application programming interface that allows for integration with other systems/databases CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Email Management Manage, store and organize emails within the system or via third-party apps Opportunity Management Track all opportunities for potential sales and convert them into recurring revenue Customizable Forms Customize contracts and forms to collect specific information Payment Collection in the Field Swipe a credit card or manually process payments while with the customer in the field Lead Management Store information about leads or contacts and track, manage and nurture them throughout the sales process Contact Management Manage, organize, and store contact information Dispatch Management Manage sending personnel and resources to a site as needed Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Mobile Access Access software remotely via mobile devices Activity Tracking Track and document all activities across devices, networks, and other systems Sales Forecasting Estimate of expected sales revenue within a specific time frame, such as quarterly, monthly or yearly based on past trends and reports. Sales Activity Management Define, track, and/or automate sales activities and sales processes Commission Management Tracking, calculating, and paying commissions and earnings to employees Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Territory Management Organize customer data and accounts by user or geography GPS System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Generative AI Use AI to generate content in the form of text, images, videos, etc. Show More ## Top-Rated Alternatives [ ![BigCommerce](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4b28e3cdd2631bee0e36ddcf3ebd77c3/bigcommerce.png "BigCommerce") BigCommerce 4.2/5(580) ](https://www.g2.com/products/bigcommerce/reviews) [ ![Shopify Plus](https://images.g2crowd.com/uploads/product/hd_favicon/fcdd25678a56ddde6ecef634ec61af75/shopify-plus.svg "Shopify Plus") Shopify Plus 4.4/5(872) ](https://www.g2.com/products/shopify-plus/reviews) [ ![Shopify](https://images.g2crowd.com/uploads/product/hd_favicon/35dd8dc3f84d1a799e31ceacd386b12e/shopify.svg "Shopify") Shopify 4.4/5(5,129) ](https://www.g2.com/products/shopify/reviews) [ View All Alternatives ](https://www.g2.com/products/pepperi/competitors/alternatives) ## Technology Glossary Features View full feature definition View definitions of the features and discover new technology terms. [View Glossary](/glossary) [Intangible Products](/glossary/intangible-products-definition) Intangible products refer to company offerings that are not physical in nature. Learn more about intangible products, what falls into the category, and how to sell products that can’t be touched. [Checkout Process](/glossary/checkout-process-definition) The checkout process how a customer goes through to finalize a purchase when shopping online. Learn the checkout process and best practices to follow. 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