# Pepperi Reviews **Vendor:** Advantive **Category:** [Field Sales Software](https://www.g2.com/categories/field-sales) **Average Rating:** 4.3/5.0 **Total Reviews:** 45 ## About Pepperi Pepperi provides consumer goods brands and wholesalers with a comprehensive B2B commerce platform to consistently manage all aspects of their omnichannel sales. Empowering you to sell more, better and faster, our platform uniquely combines B2B e-Commerce, Sales Force Automation, retail execution & route accounting (van sales) into an integrated mobile solution that runs natively on all devices to maximize in-person and online B2B sales. Over 1000 customers, in more than 60 countries, across different verticals – FMCG, beauty & cosmetics, food & beverage, eyewear and many more - rely on Pepperi to plan, execute and analyze their B2B omnichannel sales: • Web and mobile B2B e-Commerce platform enables buyers to order anytime, anywhere • On/offline order-taking made easy with e-catalogs, trade promotions and full customer data • Retail execution app for in-store auditing, merchandising and replenishment • Direct Store Delivery and van sales powered by a route accounting app for iOS and Android • Manage trade marketing promotions across all channels simultaneously, using an intuitive user interface • Central management streamlines omnichannel operations across customer touchpoints Pepperi’s enterprise-grade platform seamlessly and securely integrates with ERPs such as SAP Business One, SAP Business By Design and many others, making data fully accessible to field reps and buyers, on all devices, online and offline. ## Pepperi Reviews ### 1. Easy Product Onboarding and Smooth ERP Data Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Pepperi?** Ease of introducing products and partners. Integration of data with ERP systems. **What do you dislike about Pepperi?** Scheduled jobs run on UTC timezone and require twice yearly adjustments to compensate for USA Daylight Savings Time. Complexity with user permissions setup. **What problems is Pepperi solving and how is that benefiting you?** Allowing for the automation of ordering for a production facility ### 2. Good experience with Pepperi system **Rating:** 5.0/5.0 stars **Reviewed by:** Mones M. | System Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** March 05, 2024 **What do you like best about Pepperi?** Easy to use, stable system, they have good and professional support. i work with the system more than 3 years ease to implemention , and integration , its take fow minutes to add new user ans start to work **What do you dislike about Pepperi?** When searching for orders sometimes it takes a long time to search. **What problems is Pepperi solving and how is that benefiting you?** The system responds to agents / sales promoters in the field Helps to place an order quickly by displaying the product images ### 3. Incredible features and talented support team ! Stay this way **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2024 **What do you like best about Pepperi?** Easy to use Great features Talented support team **What do you dislike about Pepperi?** Nothing to say. Perfect software I recommend **What problems is Pepperi solving and how is that benefiting you?** One stop solution for order management ### 4. Great application to access legacy system data **Rating:** 4.5/5.0 stars **Reviewed by:** Kees L. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 08, 2024 **What do you like best about Pepperi?** Works really well, low maintenance and has a high uptime. Pepperi support really good, helped us with a system that is really out of date and starting to have issues. **What do you dislike about Pepperi?** Not easy to tweak behind the scenes for someone without reasonable skills. Need help from support. **What problems is Pepperi solving and how is that benefiting you?** Our ERP does not have a mobile application for users out on the road ### 5. Simplicity of order placement **Rating:** 4.5/5.0 stars **Reviewed by:** Emmanuel L. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2024 **What do you like best about Pepperi?** Simplicity of order placement, through multiple channels **What do you dislike about Pepperi?** The update, with each update, you will need to change the configuration mode. **What problems is Pepperi solving and how is that benefiting you?** Back office configuration issue on the articles ### 6. exceptional service **Rating:** 5.0/5.0 stars **Reviewed by:** Or H. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 18, 2024 **What do you like best about Pepperi?** very attentive and patient customer care, thourough solutions, great value for money **What do you dislike about Pepperi?** the ui-ux for admin users (back- office) **What problems is Pepperi solving and how is that benefiting you?** filed sales, customer organization, creating sales and return orders, managing catalogs ### 7. Great B2B platform and app for sales **Rating:** 4.5/5.0 stars **Reviewed by:** Aldo Q. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2024 **What do you like best about Pepperi?** Versatility and integration with other platforms **What do you dislike about Pepperi?** Getting support is not that easy or fast as I need **What problems is Pepperi solving and how is that benefiting you?** Online shopping, paperless orders, ERP Integration ### 8. Inventory Download Info **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2024 **What do you like best about Pepperi?** Their customer service is really good. All request get a prompt reply. **What do you dislike about Pepperi?** I can't think of any downsides of Pepperi at this time. **What problems is Pepperi solving and how is that benefiting you?** We had a request for a special inventory download. ### 9. Pacific Island Beverage Distributor Case Study **Rating:** 4.0/5.0 stars **Reviewed by:** John C. | CIO, Mid-Market (51-1000 emp.) **Reviewed Date:** September 03, 2020 **What do you like best about Pepperi?** Pepperi gives us real time visibility over all sales activity across many little islands in the Pacific Ocean. Before Pepperi, it would take weeks to receive sales reports and months to see activity on some of our peddler routes selling product off the trucks. Pepperi allows us to have our route sales team on the same platform as our presales team. **What do you dislike about Pepperi?** Although Pepperi catalogs have a few different views, I would like to see Pepperi build more templates and improve the user interface. Also want the dashboard to be more functional and customizable. **Recommendations to others considering Pepperi:** Do not use Quickbooks hosted at right networks. **What problems is Pepperi solving and how is that benefiting you?** Pepperi helped us to move to a "Bring Your own device" workplace. Now, our sales team can use their smart phones and tablets to conduct their work because it is in the cloud. We are also solving the obstacle of being able to use the same system for pre-sales and truck sales. **Official Response from Pepperi Admin:** > Thank you for your great review!!! ### 10. Very configurable and improved support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2022 **What do you like best about Pepperi?** I like how configurable Pepperi is to cater to the needs of our Sales and IT staff go. Being in the IT dept, I can mainly speak for Pepperi's ability to integrate with three different programs, back and forth. **What do you dislike about Pepperi?** In the beginning, the support hours and response time were slower, but Pepperi has since improved the level of response. Also, the development engineers assigned to our account live in Ukraine so Pepperi has been able to continue a high level of support, even with lower engineering bandwidth due to that crisis. **What problems is Pepperi solving and how is that benefiting you?** Pepperi offers more features than our previous ordering platform. Those features include allocations and approval queues that cover various triggers. With these approval queues, the process is more automated, therefore labor can be distributed to other areas. **Official Response from Pepperi Admin:** > Thank you for your great review! ### 11. A very practical solution **Rating:** 4.0/5.0 stars **Reviewed by:** Federico L. | Coordinador de TI, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2022 **What do you like best about Pepperi?** Product and customer updates are very quick and easy to do. **What do you dislike about Pepperi?** That sometimes the mobile app does not update correctly and in some orders, the detail of items is lost. **Recommendations to others considering Pepperi:** Highly recommended as a mobile store and in e-commerce **What problems is Pepperi solving and how is that benefiting you?** The orders that are not transferred from the Mobile App to our ERP, where the order details are lost **Official Response from Pepperi Admin:** > Thank you for your great review! ### 12. Our Pepperi **Rating:** 5.0/5.0 stars **Reviewed by:** Federica M. | IT MANAGER, Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2020 **What do you like best about Pepperi?** With this system is very easy and speed place an order. **What do you dislike about Pepperi?** nothing but the graphics could be improved. I think there should be more alignment between the web version and for ipad. **Recommendations to others considering Pepperi:** it is a valid software, updates are frequent and always documented. I recommend it to everybody **What problems is Pepperi solving and how is that benefiting you?** to date no one. we have increased our turnover. Every time I encounter a problem I write to support and they are always quick to answer and solve problems **Official Response from Pepperi Admin:** > Thank you Federica for your great review! ### 13. Great solution for the field Sales reps **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2022 **What do you like best about Pepperi?** Pepperi fills the gap between the traditional ERP and the field sales teams, it allow order taking on the fly, allows sales reps to travel without sample or other expensive items - great for luxury and fashing retailers **What do you dislike about Pepperi?** Integration with non-traditional/local solutions might be a challenge for bidirectional integration, getting the items, sending the order etc. performance issues can occur when handling large catalogs with sizes/colors **What problems is Pepperi solving and how is that benefiting you?** Accessing the product catalog from a dynamic visual record catalog saves time for the sales reps and the back office. improve the productivity of the sales teams **Official Response from Pepperi Admin:** > Thank you for taking the time to leave us a review! ### 14. Exceeded Expectations **Rating:** 5.0/5.0 stars **Reviewed by:** Eric K. | VP Of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2021 **What do you like best about Pepperi?** Over the last 18 years, I have implemented dozens of systems for over 150 companies with everything from salesforce, MS Dynamics, Zoho, Hubspot, Magento POS, Shopify POS, WooCommerce POS, Square POS, Channel Advisor, Skubana, Celigo, etc, etc. But Pepperi has been by far the easiest integration and best to work and sales reps have loved. Most of reps were against change and technology in general, but once they saw the demo and started using it, they loved it could not imagine life without Pepperi. Most importantly dedicated project manager has been amazing!!! She is awesome, very organized, knows everything about the system, but upfront when she does not with no fluff. She works through each step of the integration very methodically and always there when we need her. She has been a pleasure to work with. Everybody on our team agrees that implementing Pepperi has been the single best thing we have do increase sales, save time, provided a better customer experience. In Summary, Pepperi is an amazing solution and every B2B business in world should have this solution. Anything else is just a waste of time. **What do you dislike about Pepperi?** Pepperi is not an entry-level pricing for very smaller businesses, but that makes sense being is more advanced and flexible solutions. **What problems is Pepperi solving and how is that benefiting you?** 1. Give Reps the ability to see if real-time inventory updates and when it will be back in stock. 2. Take orders quickly with scanner and automatically going to netsuite. 3. Able to do advanced bundles, kits and displays 4. Able to create new accounts quickly and easily. 5. Able to put into tradeshow mode and provide special tradeshow promotions. 6. Works offline if the rep does not have internet. 7. Able to easily prospect new accounts. The Rep can see on a map all their accounts and prospects close to them when they are on the road. They can easily filter by different types of accounts, dollar amounts. 8. Dashboards - Wow, the data the reps and sales managers and CEO and VPs will have will scale our business. **Official Response from Pepperi Admin:** > Thank you for such a great and in-depth review! We have passed your warm comments on to your project manager :-) ### 15. A great platform which manages all our B2B sales processes **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2021 **What do you like best about Pepperi?** Our field reps use Pepperi on their iPads - we paid extra for the own-branded app so it has our logo and colors on it. The reps no longer have to carry around price lists and catalogs that get outdated. It makes their ordering a breeze and they immediately can see stock levels and access favorites lists per customer which really cuts down on order time and allows the reps to squeeze more customer visits into their day. We also really like the fact that with Pepperi there is one source of truth - all data is taken and stored in one system and it syncs really well with our ERP (SAP B1) thanks to the iPaaS add-on. **What do you dislike about Pepperi?** With Pepperi there isn't so much to dislike - the app works great on mobile devices, the web app works great on the desktop. Some of the articles in the knowledge base need updating but the Support team are very responsive. **Recommendations to others considering Pepperi:** Pepperi is very easy to user and configure - it didn't require any development. We are able to drag and drop fields to create forms and reports very easily. If you are looking for an out of the box solution to manage and sync your different sales then Pepperi is highly recommended! **What problems is Pepperi solving and how is that benefiting you?** Significant savings in customer location visits. We are currently trialing the B2B self-service ordering app with selected customers to see how that goes - if it works, it will cut out a ton of work and allow our reps to focus more on building relationships with customers and waste less time with the actual orders. The current trend is online ordering so we are hoping to roll this out to all customers really soon! **Official Response from Pepperi Admin:** > Thanks for your in-depth feedback! I am sure others will find it very helpful. We look forward to hearing more great results as your rollout of the B2B eCommerce module progesses! ### 16. Great people, lots of potential for the platform but it still needs work **Rating:** 3.5/5.0 stars **Reviewed by:** Walter B. | Technology Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2021 **What do you like best about Pepperi?** The team is great. Laurisse is top!! They have simplified the overly complex platform and provided guidance on non trivial solutions. I also believe the platform does have some great potential with its flexibility but its lacking in the user experience difference in mobile in web. Perhaps its related to our specific use with B2B customers. **What do you dislike about Pepperi?** Platform is overly complex. There are easier ways to implement certain features that we use. Also that the web and mobile experience are different. Feature set is also different between the browser and the app. Some things that should be customizable can't be customized. Also things like being able to customize your invoice utilizes technology (xslt) that no one really uses making it next to impossible to do. It would be great that in addition to this Pepperi have workshops with their customer base to discuss this along where the platform is heading. I think having the customers feedback is vital to being able to develop the right solution. **What problems is Pepperi solving and how is that benefiting you?** We are working to have our B2B clients have a platform with enough features that allows them to place orders that are complete with information. Our previous solution did not allow for certain fields of data to be captured that are relevant in the B2B space. **Official Response from Ethan Lassman:** > Hi Walter! From your testament of the platform's flexibility, we understand that you are using some of Pepperi's more advanced capabilities. Pepperi's configurability means we can address almost any need. Regarding customizing your invoices we now have a capability using our integration platform (iPaaS) that allows you to easily configure the invoice PDF using a dataflow task – which is easier than the xslt. We'll be happy to contact you with more info on this. I'm happy to see that just a few days after posting the review you did join our annual Product Review meeting for all customers, where we reviewed the feedback from our roadmap survey and how it influenced our 2021 roadmap. ### 17. Best support team around and easy to use n the road **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2021 **What do you like best about Pepperi?** Pepperi allows me to pull visit reports easily and manage day to day activities with the team. Can easily build questionaires for information I require and then extract the data in an easy to understand format **What do you dislike about Pepperi?** Contacts hard to update when you need to make a small change. Edit mode not available on the tablet. We have to use the desktop to edit any contacts and as such, our contacts list has deteriorated a lot as we don't have time while out on the road to manage, and then it becomes the job that slips down the list **What problems is Pepperi solving and how is that benefiting you?** Fast and efficient credits can be processed while in front of the customer, saving time in the office. The last thing I want my reps doing is being stuck in the office processing transactions that should be done in person **Official Response from Pepperi Admin:** > Great to hear you're benefiting from our questionnaires capabilities! Regarding contacts, it is possible to add new and edit existing contacts on mobile devices in the app. You can do this via the Contact Persons field in the Account Info page (and not via the Contact List). Just go to the Account Info page, tap on "Contact Persons" , tap on the Contact you wish to edit. If you don't see the Edit button on top, contact support and ask them to add a Contact person Workflow allowing you to add/edit Contacts. Regarding updating your contacts' info in Pepperi from a tablet, you are able to login via a web browser on your tablet to make these changes. ### 18. Long relationship with the Pepperi team (9 years) and very helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Phil A. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2021 **What do you like best about Pepperi?** Functionality and flexibility - but on iPad the best part is that it can run off-line, if internet access is not available at that time. **What do you dislike about Pepperi?** A lot to learn if starting from scratch, however the team are great at helping **Recommendations to others considering Pepperi:** Pepperi are a great solution for a remote salesteam! **What problems is Pepperi solving and how is that benefiting you?** Order taking, B2B order taking without the rep being tied up, and recording visit notes and promotion/program requests by customers. Recently formalised a proper returns authorisation procedure within Pepperi as well. **Official Response from Pepperi Admin:** > Thanks for the great review! Pepperi was built from the ground up as a truly native mobile solution. It's great to hear you are taking full advantage of our workflow automation features too! ### 19. Easy to use Sales Ordering and B2B Ecommerce **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2021 **What do you like best about Pepperi?** Pepperi is great for my business because it is configured to meet our business requirements, and is easy to make changes as we need to. Since it is also connected to my accounting software, everything my reps or customers need to place an order is at their fingertips. **What do you dislike about Pepperi?** Very little, because if we want to change something, we can! **What problems is Pepperi solving and how is that benefiting you?** Before using Pepperi, orders were taken on pen and paper or via email. This was slow and not very accurate. Also reps and customers had little information about our product ranges, or what was new or on promotion. Now they have all this information while placing their orders, and can confidently order more, as they can see their own prices and discounts and order items that are available now, or see when they will be available. **Official Response from Pepperi Admin:** > Thanks for the great feedback! ### 20. Seamless Ordering **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2021 **What do you like best about Pepperi?** From day one Pepperi seamlessly processed our B2B ordering. As a significant component of a broader ERP revolution in our business, it was fast and effortless to add customizations and was reliably integrated from day 1. With excellent support from the Pepperi team all the way through the process. **What do you dislike about Pepperi?** There were originally two different portals to change various settings, although this has recently been alliviated and streamlined into one address. **What problems is Pepperi solving and how is that benefiting you?** We had an unsupported customer ordering portal that was difficult to change and wouldn't run multiple price lists and catalogs for different customers. **Official Response from Pepperi Admin:** > Thanks for the great review! ### 21. Top appliance to prospect & sale **Rating:** 4.5/5.0 stars **Reviewed by:** Erick M. | Purchasing and logistics manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2021 **What do you like best about Pepperi?** Quick update Quotations Graphics presentation **What do you dislike about Pepperi?** Nothing special - when we needed we can ask for special developments **What problems is Pepperi solving and how is that benefiting you?** Our sales team get all there figures directly from our ERP. They can make quotation & visit that are intégrate share in the ERP. **Official Response from Ethan Lassman:** > Thank you for your review! ### 22. It is simple for us, our company could not run with out Pepperi. **Rating:** 5.0/5.0 stars **Reviewed by:** Liam B. | I, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2021 **What do you like best about Pepperi?** It controls all of our quotes and orders and saves us hours of work doing them manually **What do you dislike about Pepperi?** To be honest very little. It works well for us **Recommendations to others considering Pepperi:** Pepperi is a must for any wholesale/retail company, you will not regret the investment **What problems is Pepperi solving and how is that benefiting you?** Before we had Pepperi we were doing our quote and orders manually now it is all automatic through Pepperi and is saving us hours of time and value of orders are up **Official Response from Ethan Lassman:** > Hi Liam! We appreciate your positive review and are happy to hear that Pepperi is helping your business not only survive, but thrive in today's B2B commerce landscape. We do believe that honing your B2B commerce strategy is critical these days for any business to stay that one critical step ahead. The wonderful thing about Pepperi is that it can develop together with your business, meeting your ever-changing needs as you grow! ### 23. training sessions and trouble shooting with Merav Bitton were excellent **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2021 **What do you like best about Pepperi?** The support, knowledge and passion from Merav Bitton To help me improve pepperi for my colleagues. **What do you dislike about Pepperi?** Would much rather help desk phone support option instead of just email support. **Recommendations to others considering Pepperi:** Make sure you speak with merav who shows you what a great system it can be and really wants to understand and solve your issues. **What problems is Pepperi solving and how is that benefiting you?** So many integration issues with sage thanks to Merav. Plus a host of benefits we had no knowledge of **Official Response from Pepperi Admin:** > Thank you for the great review! I will make sure Merav sees your positive feedback! ### 24. easy to use. support is excellent. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2021 **What do you like best about Pepperi?** Support and knowledge base. ease of configurations **What do you dislike about Pepperi?** So much information in the knowledge base, it is difficult to find things sometimes. **Recommendations to others considering Pepperi:** I would highly recommend Pepperi as a sales force automation tool. It is easy to configure and the support staff is excellent. **What problems is Pepperi solving and how is that benefiting you?** Automating order taking in the field. Receiving orders within minutes instead of receiving phone calls and emails. **Official Response from Pepperi Admin:** > Thank you for your kind words about our support team. We will take your comments on our knowledge base into account - thanks for the feedback! ### 25. Customer Focused **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** April 22, 2021 **What do you like best about Pepperi?** Willingness to assist the customer to better identify its needs and then provide options to satisfy those needs. **What do you dislike about Pepperi?** While the language setting was set to English, there were a few times that some of the notifications were not in English. **What problems is Pepperi solving and how is that benefiting you?** Missed opportunity to allow agent to create orders while on the field. Pepperi provided us with a tool that allowed us to accomplish this and the bonus was integration with our ERP solution which removed the risk of duplicated efforts and incorrect entries. **Official Response from Pepperi Admin:** > Thank you for your review! It's great to see the results of our customer success efforts! The language issue you experienced can easily be troubleshooted. Please open a support ticket and we will definitely figure it out! ### 26. Pepperi is a great product to improve sales **Rating:** 3.5/5.0 stars **Reviewed by:** thibaut g. | NetSuite Certified Consultant Freelance, Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2021 **What do you like best about Pepperi?** the fact that's multiplatform and that's easy to customize. **What do you dislike about Pepperi?** The main issue is that they are sometimes discrepancies between the customizations on the Web version and iOS version. **What problems is Pepperi solving and how is that benefiting you?** Digitize the sales orders and imrpove the sales expercience **Official Response from Ethan Lassman:** > Hi Thibaut! Thanks so much for your review. We're glad to hear that you are seeing an improvement in your sales experience by using Pepperi. Since Pepperi is 'device agnostic' this obviously means that we are constantly maintaining each of the platforms - native apps for iOS and Android, as well as the web app. We try to release functionality in parallel, however there are sometimes discrepancies that lag between versions. Keep in mind that it is our priority to keep things the same cross-platform, so any gaps will always be addressed. We're happy to be a part of your company's digital transformation! ### 27. Pepperi is quite a good tool, but quite cumbersome to manage **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2021 **What do you like best about Pepperi?** The user interface is quite good mainly with the uploaded photos **What do you dislike about Pepperi?** The backoffice is not easy to get around **Recommendations to others considering Pepperi:** Ensure you gathered all your requirements and covered all your business processes **What problems is Pepperi solving and how is that benefiting you?** Reps attend to customer needs, increased visibility of orders and SOH **Official Response from Pepperi Admin:** > Thank you for your review. If you'd like extra support finding your way around the backoffice, please don't hesitate to reach out to your customer success representative or check out the extensive documentation in our knowledge base. ### 28. Overall Pepperi has been flexible and responsive to all our our needs as a business. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2021 **What do you like best about Pepperi?** The easy setup from Pepperi to our ERP, as well as easy editing post-integration. **What do you dislike about Pepperi?** More styling options to create a more custom look to represent our branding. **What problems is Pepperi solving and how is that benefiting you?** Increased information provided to our sales representatives remotely, without direct access to our ERP. ### 29. easy to use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2021 **What do you like best about Pepperi?** setting fality, local app with synchronization **What do you dislike about Pepperi?** time of synchronization, administrator environnement **Recommendations to others considering Pepperi:** Usefull, very good support **What problems is Pepperi solving and how is that benefiting you?** our representative order. Submit order without contact with our customer dept **Official Response from Pepperi Admin:** > Thank you for your review! ### 30. Friendly and stable App with good support **Rating:** 5.0/5.0 stars **Reviewed by:** Yonathan E. | C, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2021 **What do you like best about Pepperi?** Easy to work, solve most of the sales person problems. **What do you dislike about Pepperi?** Need big capacity storage and last version of operation **Recommendations to others considering Pepperi:** Yes **What problems is Pepperi solving and how is that benefiting you?** Receiving orders and transfer the orders to ERP system ### 31. Great product really helpful **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2021 **What do you like best about Pepperi?** What I like the most is that it's very intuitive and user-friendly. **What do you dislike about Pepperi?** Yet I could not find anything I did not like, so I continued exploring. **What problems is Pepperi solving and how is that benefiting you?** Deliver the same buyer-specific experiences including promotions in the field & online. **Official Response from Pepperi Admin:** > Thank you for your kind review! ### 32. Move to Pepperi - i moved from Salesforce.com **Rating:** 4.5/5.0 stars **Reviewed by:** Dean T. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 03, 2020 **What do you like best about Pepperi?** The product is constantly being developed and the price of the product is very cost effective and it works offline too which is a must for our company. **What do you dislike about Pepperi?** Sometimes there are server slow down on the backend **What problems is Pepperi solving and how is that benefiting you?** Our sales reps can now carry out a survey of our products which are on display at our customers showrooms. We needed the app to work offline which it does. We used to use Salesforce.com which didnt have this facility ### 33. Great Mobile Ordering App **Rating:** 5.0/5.0 stars **Reviewed by:** Shane B. | IT Director, Mid-Market (51-1000 emp.) **Reviewed Date:** March 05, 2020 **What do you like best about Pepperi?** I like the offline capabilities of Pepperi. This allows our sales team to do their job no matter where they are. Sometimes they are somewhere without an internet connection and this allows them to create new customers, place orders, etc. without a connection. I also like how customizable Pepperi is. If you can write the logic in javascript, you can do it in Pepperi. This has allowed us to build complex workflows for our users on our own. **What do you dislike about Pepperi?** I don't have anything that I dislike about Pepperi. Like all products, there may be a small learning curve but the product is great. **Recommendations to others considering Pepperi:** Consider purchasing your own hardware for your users. If you do a BYOB policy, users tend to purchase the lower cost devices. Depending on the size of your database, this may cause slowness/issues in the Pepperi app. We experienced this ourselves and since we've purchased iPads for our team, we haven't had this issue. **What problems is Pepperi solving and how is that benefiting you?** Pepperi has empowered our sales team to do most of our office functions from their iPad/phone. They have our complete CRM at their fingertips along with real time inventory visibility. They have the ability to see inventory levels at our remote locations and and place orders for pickup. ### 34. the application boosted sales **Rating:** 5.0/5.0 stars **Reviewed by:** Federica M. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2020 **What do you like best about Pepperi?** The app is very easy to use. All the people use this app **What do you dislike about Pepperi?** Nothing. I thing there is not downside. all it's ok **Recommendations to others considering Pepperi:** it is really easy to integrate the app with the new erp and the support will help you carry out the integration. we are now changing the management system and also in this case the support provides us with all the information to continue in the project. for a year we canceled Pepperi for another supplier but immediately after we went back to using this application because it is much better. also in terms of costs and teaching times to newcomers there is no comparison with other software both via web and via ipad or tablet. ease of use is unmatched and even internal management for updating customer and product master data is easy. users take a few minutes to place an order and send it with or without internet connection. I highly recommend using pepper via web or and with ipad or tablet. good sales **What problems is Pepperi solving and how is that benefiting you?** In this moment I have no problems opens with the support. The support is very fast and accurate to reponse. they answer in a few minutes. ### 35. Great app! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2020 **What do you like best about Pepperi?** The user experience is amazing! it's super easy to use. The support team responds very quickly. Plus, it’s fully customizable. Super happy with the app, and the reps love it **What do you dislike about Pepperi?** It's a little bit hard to develop custom functions And it’s also kind of expensive for the long term. If you need a special customization it’s really expensive **Recommendations to others considering Pepperi:** Think of it as a long term investment and check if that fits your business **What problems is Pepperi solving and how is that benefiting you?** The order taking has been improved 10x in our company The proposal making is much much faster ### 36. Great product , great people **Rating:** 5.0/5.0 stars **Reviewed by:** David M. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2020 **What do you like best about Pepperi?** Streamline B2B with no hassle or faffing **What do you dislike about Pepperi?** Nutink .. works well happy eith service **What problems is Pepperi solving and how is that benefiting you?** Increase in B2B orders and less time procesding ### 37. I have satisfactions and some frustration **Rating:** 4.0/5.0 stars **Reviewed by:** Ramiro R. | Co-Founder and CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2020 **What do you like best about Pepperi?** To take orders on the location and in real time getting them in qb to fulfill, the integration with our system is great. **What do you dislike about Pepperi?** There is always something that needs tweeking, sometimes are prices that disaapear, sometimes reports etc **Recommendations to others considering Pepperi:** Its easy to use and implement , usually with little development time. **What problems is Pepperi solving and how is that benefiting you?** Speed up orders and keeps the operation in line with order. Geo localization also helps us a lot . ### 38. Rafael Ramos review´s **Rating:** 4.0/5.0 stars **Reviewed by:** RAFAEL R. | HRPB, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2020 **What do you like best about Pepperi?** The user interface is very easy to use, getting the free demo is easy. The supply chain process is clear and easy to trace. **What do you dislike about Pepperi?** The cost of the platform is expensive and the tax limitations. **What problems is Pepperi solving and how is that benefiting you?** As a platform, the main solution it provides is to generate a virtual store. allows me to give competitive costs ### 39. working with pepperi solution for a year now **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2020 **What do you like best about Pepperi?** the app for salesperson - straight forward solution **What do you dislike about Pepperi?** too structured and not flexiable as amazon gui or e-commerce platform for customers **Recommendations to others considering Pepperi:** ask the business their really needs and know when to compromise **What problems is Pepperi solving and how is that benefiting you?** sales without need to open ERP, being able to retrieve information and work offline ### 40. Who doesn’t love allocations! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2019 **What do you like best about Pepperi?** My company uses pepperi to run our allocations. It’s easy to login and see all the products, add to cart, and check out! **What do you dislike about Pepperi?** It’s a little dated looking. The UX/ UI could use some work **Recommendations to others considering Pepperi:** Great service for businesses looking to make things easier. **What problems is Pepperi solving and how is that benefiting you?** I think our previous allocation process was very disorganized. This allows it to flow without issue. ### 41. Useful tool for sales reps **Rating:** 3.5/5.0 stars **Reviewed by:** Xavier P. | Regional sales manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2018 **What do you like best about Pepperi?** The app is is very easy to use and teach to new sales reps. The fact that an order submitted on Pepperi soon appears on Quickbooks reduced the errors between the sales and customer service departments. Finally, updating the catalog on the website is quite easy to learn. Pepperi customer service gets back to you fairly quickly if you have a problem. The Pepperi website makes it also fairly easy to add new reps and modify the items on the catalog. An update on the website is instantly uploaded on the app once refreshed. **What do you dislike about Pepperi?** The app occasionally crashes and orders sometimes take time to get transmitted to Quickbooks. Also the last app major update earlier this year made it impossible for us to duplicate orders, which was a real time saver. Pictures of products also sometimes fail to upload and we've had several times to delete an account and then recreate it because their orders wouldn't get fully submitted. **Recommendations to others considering Pepperi:** Be prepared for the transition to take some time. It took us several phone calls with the Pepperi customer service for the system to be fully operational. **What problems is Pepperi solving and how is that benefiting you?** We reduced miscommunication between the sales and shipping departments, saved time to focus on sales and reduced the number of people needed to ship our customers orders. The app also made it easier for our sales reps to demonstrate our products, email spec sheets and order confirmations to our clients. ### 42. Pepperi **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Cosmetics | Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2019 **What do you like best about Pepperi?** Pepperi is easy to use and fairly easy to customize. We are able to not only use it as platform for entering orders, but also to task sales reps in the field without needing them to open a seperate application. **What do you dislike about Pepperi?** Sync tasks don't always run on schedule. **What problems is Pepperi solving and how is that benefiting you?** While used primarily for Order submissions, we have learned that there are many other functions within Pepperi. Recently we have expanded to using the tasking system which has been hugely useful in terms of coordinating our reps in the field and their internal assistants. ### 43. Daily use of Pepperi for Sales **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2018 **What do you like best about Pepperi?** Pepperi has a simple and clear web interface. You can navigate to the different sections in a soft way. You can easily create and send orders through it. Once you create an order, you can modify, create quote and review in a simple way. Plus, you have an easy access to your client database and look out to any clients you wish easily. When you go to a client profile, you can see details about it, his open balance, all the past orders. **What do you dislike about Pepperi?** The daily synchronisation is sometimes slow. The software can easily bug if you do things fast. You cant anaylse in details revenue, sales of each clients. You dont have a lot of options to analyse and describe a client. **Recommendations to others considering Pepperi:** I recommend Pepperi for small and medium companies that have a database of clients with less than a 1000 names. Y ou can easily do the client and order managment whenever and wherever you are. You dont need an internet to use Pepperi, only if you wish to process an order and send by email. **What problems is Pepperi solving and how is that benefiting you?** With Pepperi you can create and send orders fast. The reps can instantly create an order wherever they are and we can process it easily in the office. Pepperi is linked to quickbooks so you can easily see balances of clients, resolve the customer orders and payment anywhere you are with your phone or tablet. ### 44. It is easy to learn - crashes often **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2018 **What do you like best about Pepperi?** Very straight to the point, this tool is easy to learn/ train new people to use it. Wish it had more space to add additional photos. **What do you dislike about Pepperi?** It crashes very often, it saves some of your work but usually photos drop;. **Recommendations to others considering Pepperi:** Allow for more photo attachments **What problems is Pepperi solving and how is that benefiting you?** CRM for several hundred stores doing retail merchandise. ### 45. Not ready for prime-time. **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Mid-Market (51-1000 emp.) **Reviewed Date:** January 24, 2018 **What do you like best about Pepperi?** Ipad wholesale sales platform concept is a good one. **What do you dislike about Pepperi?** No part of the process worked smoothly; It required a lot of trial and error. **Recommendations to others considering Pepperi:** Not as of 6 months ago when we last attempted to use the software. **What problems is Pepperi solving and how is that benefiting you?** We wanted a tool that our sales team could use at trade shows that showcased products on an ipad. ## Pepperi Discussions - [How do you use Pepperi?](https://www.g2.com/discussions/how-do-you-use-pepperi) - [What is Pepperi app?](https://www.g2.com/discussions/what-is-pepperi-app) - [What does Pepperi do?](https://www.g2.com/discussions/what-does-pepperi-do) - [How much does Pepperi cost?](https://www.g2.com/discussions/how-much-does-pepperi-cost) - [View Pepperi pricing details and edition comparison](https://www.g2.com/products/pepperi/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-13+14%3A38%3A42+-0500&secure%5Bsession_id%5D=517b3c8d-1fcb-4bf3-a11c-331ac76e3e05&secure%5Btoken%5D=7251193a65b30102967e7fbd5e3ee0404bd54f62fa57495abd2530701f5eda2a&format=llm_user) ## Pepperi Integrations - [SAP Business One](https://www.g2.com/products/sap-business-one/reviews) ## Pepperi Features **Planning** - Strategy - Activities - Territory Management **Accounting ** - Chart of Accounts - AP Automation - AR Automation - Journal Entries - Tags & Dimensions - Cash Management - Payment Batches - Payments Scheduling - Payment Settlements - Payment Methods **Route Planning** - Route optimizing - Dynamic Routing - Scheduling - ETA **Order Entry** - Entry - Register - Notifications **Territory Mapping** - Custom Territory Mapping - Strategic Selling - Automatic Rep Assignment **Headless Commerce** - Decoupling - REST APIs - Data Orchestration - Customization - Extensibility **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Execution** - Collaboration - Field Execution - Data Collection **Inventory** - Inventory Tracking - Inventory Costing - Product Master - Inventory Forecasting - Integrations **Reporting** - Reports & Analytics - Data Transfer Tools **Analytics** - Predictive analytics - Management dashboard - Costs **Order Tracking** - Shipping - Tracking - Backorder **Route Planning** - Lead Priority - Optimized Sales Routes - Map Directions **Generative AI** - AI Text Generation - AI Text Summarization **Performance** - Team - Retailer - Compliance **Warehousing** - Locations - Multi-Warehouse - Third-Party **Payments** - Sales orders - Recieve payments - Returns **Inventory Management** - Stock Levels - Flow Of Goods - Reserving Goods **Sales Performance Management** - Gamification - Performance Dashboards - Sales Rep Tracker **Agentic AI - E-Commerce Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Purchasing** - Demand - Purchase Orders - In Transit - Receiving **Route accounting** - Direct store distribution - Pre-sales - Delivery confirmation **Customer Management** - Order Status - Information Access - Email Notifications **Presentation and Forms** - Video and Interactive Media - Digital Contracts - E-signature **Sales & Marketing** - Customer Master - ATP - Order History - Returns - Credit Limits - Pricing & Discounts **Subscription Management** - Payment Data - Payment Gateway - Billing - Automatic Payments **Assembly** - BOM - Kitting - Disassembly **Agentic AI - Order Management** - Adaptive Learning - Natural Language Interaction **Logistics ** - Picking & Packing - Packaging - Shipping - Routing - Tracking **HR** - Payroll - Workforce Management - Time & Attendance **Generative AI** - AI Text Generation - AI Text Summarization **Merchandising/Marketing** - Storefront Design Tools - Product Visualization - Recommendations / Personalization - Promotions and Discounts - Shopping Cart Abandonment - Product Reviews - SEO **Omnichannel Features ** - Retail Management - POS Integration - Social Media Integration - Customer Service Integration - Marketing Tools - E-commerce Integration - ERP Integration **Agentic AI - Distribution ERP** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning **Product Catalog** - Content Management - Product Configuration - Product Search and Filtering **Order Process** - Checkout Process - Shipping Options - Tax Display and Processing - Payment Processing - Order Management - Returns / Refunds - Inventory Management - Multi-Channel Fulfillment **Multi-Channel Support** - Omnichannel - Mobile - Social Commerce - Customer Service - Store Locator - 3rd-Party Store Integration - B2B **Platform** - APIs - Customization - Integrations to Add-on Tools - User Management - Reporting / Analytics - Security - Multi-Site Management - Admin Access Rights - Test-to-Product Migration - Internationalization - Cross Browser Support - Performance and Reliability ## Top Pepperi Alternatives - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - 4.2/5.0 (570 reviews) - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - 4.4/5.0 (847 reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - 4.4/5.0 (4,912 reviews)