Top 10 PBXware Alternatives & Competitors

Top 10 Alternatives to PBXware Recently Reviewed By G2 Community

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Webex Calling
By Cisco
4.5/5
(622)
Product Description
Webex Calling includes rich enterprise grade calling functionality, integrated with Webex Teams for messaging, and state of the art phones, headsets, video end points all leading to a seamless experience from the desk to mobile. With optional Webex Meetings and Cloud Contact Center, Cisco offers a full collaboration suite running on a scalable, geo-redundant and secure global platform.
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Reviewers say compared to PBXware, Webex Calling is:
Slower to reach roi
More expensive
Better at meeting requirements
Categories in common with PBXware:
VoIP Providers
UCaaS Platforms
Cloud PBX Platforms
Call Center Infrastructure (CCI)

Vonage Business Communications
By Vonage
4.3/5
(493)
Product Description
Vonage Business is redefining business communications. True to our roots as a technology disruptor, we've embraced technology to transform how companies communicate to create better business outcomes. Our unique cloud communications platform brings together a robust unified communications solution with the agility of embedded, contextual communications APIs. This powerful combination enables businesses to collaborate more productively and engage their customers more effectively across messaging, chat, social media, video and voice.
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Reviewers say compared to PBXware, Vonage Business Communications is:
Slower to reach roi
Categories in common with PBXware:
VoIP Providers
UCaaS Platforms
Cloud PBX Platforms

Nextiva
By Nextiva
4.5/5
(3,442)
Product Description
The Nextiva technology platform is a state-of-the-art telecommunications infrastructure that allows a company's employees to conduct their business from anywhere.
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Reviewers say compared to PBXware, Nextiva is:
Slower to reach roi
More expensive
Categories in common with PBXware:
VoIP Providers
UCaaS Platforms
Cloud PBX Platforms
Contact Center
Call Center Infrastructure (CCI)
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JustCall
By Saas Labs
4.3/5
(2,368)
Product Description
JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries
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Reviewers say compared to PBXware, JustCall is:
Slower to reach roi
Categories in common with PBXware:
VoIP Providers
Cloud PBX Platforms
Contact Center
Call Center Infrastructure (CCI)

CloudTalk
By CloudTalk
4.4/5
(1,696)
Product Description
CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.
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Reviewers say compared to PBXware, CloudTalk is:
Slower to reach roi
More expensive
More usable
Categories in common with PBXware:
VoIP Providers
Cloud PBX Platforms
Contact Center
Call Center Infrastructure (CCI)

Genesys Cloud CX
By Genesys
4.4/5
(1,520)
Product Description
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
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Reviewers say compared to PBXware, Genesys Cloud CX is:
Slower to reach roi
More expensive
Categories in common with PBXware:
VoIP Providers
UCaaS Platforms
Contact Center
Call Center Infrastructure (CCI)

RingEX
By RingCentral
4.1/5
(1,288)
Product Description
AI-powered communications that redefines customer engagement for modern teams.
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Reviewers say compared to PBXware, RingEX is:
Slower to reach roi
More expensive
Categories in common with PBXware:
VoIP Providers
UCaaS Platforms
Cloud PBX Platforms
Call Center Infrastructure (CCI)

Ringover
By Ringover
4.6/5
(456)
Product Description
Ringover is the flexible cloud-based phone solution for businesses who want to improve the mobility and collaboration of their employees. Free unlimited calls. Fixed and mobile numbers from 65+ destinations. Seamless CRM integration. Advanced call centre features. Start your free trial today.
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Reviewers say compared to PBXware, Ringover is:
Slower to reach roi
More expensive
More usable
Categories in common with PBXware:
VoIP Providers
UCaaS Platforms
Cloud PBX Platforms
Contact Center

CallTower
By CallTower
4.3/5
(360)
Product Description
CallTower provides cloud-based enterprise-class unified communications solutions for organizations worldwide.
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Reviewers say compared to PBXware, CallTower is:
Slower to reach roi
More expensive
Categories in common with PBXware:
VoIP Providers
UCaaS Platforms
Contact Center
Call Center Infrastructure (CCI)

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