Top 10 PBXware Alternatives & Competitors

(24)4.6 out of 5

The VoIP Providers solutions below are the most common alternatives that users and reviewers compare with PBXware. VoIP Providers is a widely used technology, and many people are seeking innovative, quick software solutions with software pairing, video calls, and instant messaging. Other important factors to consider when researching alternatives to PBXware include calls and user interface. The best overall PBXware alternative is Webex Calling. Other similar apps like PBXware are Vonage Business Communications, Nextiva, 3CX, and JustCall. PBXware alternatives can be found in VoIP Providers but may also be in Contact Center Software or AI Customer Support Agents Software.

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Best Paid & Free Alternatives to PBXware

Webex Calling
Vonage Business Communications
Nextiva
3CX
JustCall
CloudTalk
Genesys Cloud CX
RingEX

Top 10 Alternatives to PBXware Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how PBXware stacks up to the competition, check reviews from current & previous users in industries like Telecommunications, Events Services, and Insurance, and find the best product for your business.

Webex Calling

By Cisco

4.5/5

(609)

Product Description

Reviewers say compared to PBXware, Webex Calling is:

Slower to reach roi

More expensive

Better at meeting requirements

Categories in common with PBXware:

VoIP Providers

UCaaS Platforms

Cloud PBX Platforms

Call Center Infrastructure (CCI)

Vonage Business Communications

By Vonage

4.3/5

(494)

Product Description

Vonage Business is redefining business communications. True to our roots as a technology disruptor, we've embraced technology to transform how companies communicate to create better business outcomes. Our unique cloud communications platform brings together a robust unified communications solution with the agility of embedded, contextual communications APIs. This powerful combination enables businesses to collaborate more productively and engage their customers more effectively across messaging, chat, social media, video and voice.

Reviewers say compared to PBXware, Vonage Business Communications is:

Slower to reach roi

Categories in common with PBXware:

By Nextiva

Product Description

Reviewers say compared to PBXware, Nextiva is:

Slower to reach roi

More expensive

Categories in common with PBXware:

Call Center Infrastructure (CCI)

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JustCall

By Saas Labs

4.3/5

(2,327)

Product Description

JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface. Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations. Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights. Top JustCall features to watch out for: ★ Inbound & outbound calling ★ Send & receive SMS & MMS ★ Sales dialer (Auto Dialer, Predictive Dialer, and Dynamic Dialer) ★ SMS Workflows & Bots ★ Multi-level IVR ★ Real-time agent assist ★ AI-powered SMS Copilot ★ AI coaching ★ Sentiment analysis ★ AI call scoring ★ Live call monitoring ★ Shared WhatsApp inbox ★ Automatic call distribution ★ Business phone numbers in 70+ countries

Reviewers say compared to PBXware, JustCall is:

Slower to reach roi

Categories in common with PBXware:

VoIP Providers

Cloud PBX Platforms

Contact Center

Call Center Infrastructure (CCI)

CloudTalk

By CloudTalk

4.4/5

(1,624)

Product Description

CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.

Reviewers say compared to PBXware, CloudTalk is:

Slower to reach roi

More expensive

More usable

Categories in common with PBXware:

VoIP Providers

Cloud PBX Platforms

Contact Center

Call Center Infrastructure (CCI)

Genesys Cloud CX

By Genesys

4.4/5

(1,488)

Product Description

The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.

Reviewers say compared to PBXware, Genesys Cloud CX is:

Slower to reach roi

More expensive

Categories in common with PBXware:

VoIP Providers

UCaaS Platforms

Contact Center

Call Center Infrastructure (CCI)