# Otuvy Reviews **Vendor:** Otuvy **Category:** [Cleaning Services Software](https://www.g2.com/categories/cleaning-services) **Average Rating:** 2.3/5.0 **Total Reviews:** 3 ## About Otuvy Replace uncertainty with trust by proving the value of your work to clients, stakeholders, and employees. Otuvy (formerly CleanTelligent Software) turns customizable inspections into actionable work orders, checklists, and reports—eliminating the need for inflexible software or stacks of paperwork. Streamline communication, resolve issues faster, and provide real-time transparency through automated workflows, photo documentation, and client portals that showcase your results. Clients like, Executive Management Services achieved a 100% boost in employee efficiency and reduced work order response times by 98% within six months of using Otuvy. By centralizing inspections, tasks, and data-driven insights, Otuvy helps you avoid operational gaps, allocate resources effectively, and turn everyday performance into measurable proof of your impact. In a competitive industry where transparency drives retention, Otuvy equips teams to scale confidently while maintaining consistent quality. ## Otuvy Reviews ### 1. I would Avoid them. **Rating:** 1.0/5.0 stars **Reviewed by:** Matthew V. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2021 **What do you like best about Otuvy?** Pros: The QR codes are a net trick and the main dashboard when you log in is a nice overview. **What do you dislike about Otuvy?** Cons: The back end of this thing is a nightmare! All the packages come with training because the back end is such a slog to get customer's input and correct. It gets even worse when you want to do something larger than just a single room you have to make templets and sub templets and jump from screen to screen trying to get everything correct but you still miss things. The second part is this platform is expensive! We paid 7K to start and an average of $260 a month for less than a handful of users. We then looked at rolling it out to all our sites and our monthly fee would have jumped to over $6800. Compare this to its competitor Swept, which uses a flat rate no matter how many users you have and it was a no-brainer to switch. The last F U from cleantelligent was when they wanted to charge us $1000 to cancel ever though we had been with them for 3 years. We are going and never coming back. **Recommendations to others considering Otuvy:** We are going to Try Swept next and already we like no upfront set up cost and flat monthly rate **What problems is Otuvy solving and how is that benefiting you?** Janitorial service tracking ### 2. Customer Service has dropped **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2020 **What do you like best about Otuvy?** I love that our customers always know where we stand with them. It keeps us organized and accountable. **What do you dislike about Otuvy?** The lack of customer service. Seems like the company has changed because we used to be told that cleantelligent can be creative and custom yet they got rid of all of our custom additions. Our CEO also wrote to the President with some concerns and he never replied back. The level of care has truly dropped. I guess we aren’t big enough of a customer. **Recommendations to others considering Otuvy:** Make sure you have an IT person to help because the customer service is not what it used to be **What problems is Otuvy solving and how is that benefiting you?** Our customers feel looped in at all times ### 3. Great software for a fast paced work environment **Rating:** 4.5/5.0 stars **Reviewed by:** Qasim A. | Chief Financial Officer, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2018 **What do you like best about Otuvy?** Inspections are very detailed Trends are very helpful Clients are automatically notified upon completion of the job It's customizable and that's a huge plus...Off the shelf softwares generally don't allow much creativity but Clean Telligent is very handy with this **What do you dislike about Otuvy?** I think interface could be a little more user friendly Security should be increased I don't know if they have it in place now but back in the days when I was using it, it didn't allow the finger print authorization **Recommendations to others considering Otuvy:** Improve the graphical Interface Home screen should have a compilation of everything going on in the background. It does have it and it's not bad but I think more can be done. **What problems is Otuvy solving and how is that benefiting you?** Work orders were a problem for me before, Clean Telligent takes care of that pretty good Increases the productivity...Especially for freelancer I believe it may come in useful for startups too....But I wasn't working for a start up so can't elaborate on that ## Otuvy Discussions - [What is CleanTelligent used for?](https://www.g2.com/discussions/what-is-cleantelligent-used-for) - [View Otuvy pricing details and edition comparison](https://www.g2.com/products/otuvy/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+17%3A58%3A58+-0500&secure%5Bsession_id%5D=8cac0d3a-9663-49af-b860-f44c23a45dc5&secure%5Btoken%5D=686d52b4f9262b9d6b8688501c147a7f3fc6227f4ca9518fbc024f3e6d7cc6ad&format=llm_user) ## Top Otuvy Alternatives - [Jobber](https://www.g2.com/products/jobber/reviews) - 4.6/5.0 (499 reviews) - [Connecteam](https://www.g2.com/products/connecteam/reviews) - 4.6/5.0 (3,487 reviews) - [Kickserv](https://www.g2.com/products/kickserv/reviews) - 4.5/5.0 (177 reviews)