# Swept Reviews **Vendor:** Swept **Category:** [Cleaning Services Software](https://www.g2.com/categories/cleaning-services) **Average Rating:** 4.3/5.0 **Total Reviews:** 9 ## About Swept **Swept is Janitorial Software that Saves Janitorial Businesses Time and Money** Swept makes **simple and smart janitorial software** designed specifically for the janitorial and commercial cleaning industry. Swept’s mission is to help cleaning companies **retain their cleaners** and clients by streamlining communication between managers and employees. Swept lets you proactively address issues on site before they become problems. We help Managers communicate with their staff about issues on site, as well as provide **cleaning instructions, track supply requests, and complete inspections.** Swept helps eliminate the most common mistakes that cause customer frustration by improving communication and visibility across the team. All users get continuous access to their schedules via mobile app, with all shift changes and updates in real time. **Late alerts** notify managers if a cleaner has not signed in on time, and automatically sends them a reminder to their mobile device. **Cleaners can sign in via mobile app. Time tracking features ensure users that clients receive the service they paid for, with recorded time for each cleaner imported automatically for review or payroll. Swept helps users identify issues immediately by allowing cleaners to report them to managers in real time. Translate cleaning instructions to enable managers to support cleaners without being onsite. Custom channels help teams stay connected, and Managers organized. Supply tracking features keep supply closets stocked and work moving on time. Swept’s messaging features allow clients to communicate with managers via SMS, or using their own account within the mobile app. Once logged in, clients can access the message board to stay up to date on job status, changes, issues, and more. Managers are able to create custom inspection plans with unlimited inspection points, as well as measure performance by rating the quality of each inspection point. All recorded notes can be sent to clients via mobile before the team exits the building. At Swept, we believe that cleaners add value beyond cleaning and that the most common mistakes that degrade customer satisfaction can easily be avoided with better communication. [Get started for $30/month today](https://www.sweptworks.com/compare-plans/?plan=g2crowd)** ## Swept Pros & Cons **What users like:** - Users appreciate the **helpful and professional customer support** of Swept, enhancing their overall experience and satisfaction. (3 reviews) - Users appreciate the **real-time communication** features of Swept, enabling effortless messaging and notifications for better team coordination. (2 reviews) - Users value the **integrated features** of Swept, enhancing communication, tracking, and management in one convenient platform. (2 reviews) - Users value the **easy scheduling** in Swept, enhancing efficiency and professionalism in managing shifts and cleaners. (2 reviews) - Users appreciate the **customization options** in Swept, allowing tailored management of communication, supplies, and shifts. (1 reviews) - Ease of Use (1 reviews) - Job Scheduling (1 reviews) - Location Tracking (1 reviews) - Messaging Features (1 reviews) - Scheduling (1 reviews) **What users dislike:** - Users experience **clocking issues** with Swept when the system goes down, complicating shift management and tracking. (1 reviews) - Users find the **pricing to be a bit high** , particularly affecting small businesses' ability to utilize the product. (1 reviews) - Users report **notification issues** with delayed alerts, impacting timely responses and overall communication efficiency. (1 reviews) - Users struggle with **poor navigation** , experiencing glitches and limited availability that hinder their overall usage of Swept. (1 reviews) - Users face **scheduling issues** with Swept when the system is down, disrupting clock-ins for shifts unexpectedly. (1 reviews) - Users often face **glitches and delays** with Swept, leading to frustration during service requests. (1 reviews) - Users experience **occasional glitches** with Swept, and note limited availability in some areas affecting usability. (1 reviews) ## Swept Reviews ### 1. Swept is easy to use! **Rating:** 4.0/5.0 stars **Reviewed by:** Hannah N. | Human Resources Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about Swept?** I like that swept allows are workers to clock in and clock out. It also uses a GEO fence to make sure our workers are onsite and lets us know how far away they are when clocking in and out for their shift. It is very easy to use. I also like that it allows us to put in information and send messages! It also allows us to know when employees need supplies for their buildings! **What do you dislike about Swept?** Swept has its issues at time! Sometimes it will be down for a period of time thus not allowing our workers to clock in for their shift. This has caused a nightmare but it rarely happens! I wish they would give us a heads-up that they are working on something so we can let our team know to track their hours a different way for that period of time. **What problems is Swept solving and how is that benefiting you?** Swept allows us to track and bill hours to our customers. This helps with invoicing along with tracking and paying our workers the proper amount. It helps my company save money overall. ### 2. The best website out there for cleanliness maintainance **Rating:** 4.5/5.0 stars **Reviewed by:** Sakala Mallasarja G. | Legal Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2025 **What do you like best about Swept?** The best thing about swept according to me is that it is instant in its response. It provides janitor service at any moment when we ask for it. The janitors are well trained as well and do their job pretty well. Fast and quality service is the dream of many and swept achieves it. **What do you dislike about Swept?** The only issue about swept is that the app glitches a bit. It takes time to enter into the website and ask for the service and it sometimes gets frustrating. **What problems is Swept solving and how is that benefiting you?** It aims at connecting clients and cleaners. This is what companies need as it provides fast connection with quality service. ### 3. Swept has been extremely helpful in managing the janitorial work of our business. . **Rating:** 4.0/5.0 stars **Reviewed by:** Kislay R. | Student, Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2025 **What do you like best about Swept?** The best thing I like about swept is the level of professionality they maintain in the work and easy scheduling. Also the consumer support is very helpful and consumer oriented. **What do you dislike about Swept?** Occassional gliches can be an issue also the availability is limited for certain areas. **What problems is Swept solving and how is that benefiting you?** Swept has helped our furniture store maintain a level of cleanliness for our customers and has helped a lot in increasing sales. ### 4. Great Commercial cleaning service for our Office **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2024 **What do you like best about Swept?** The best part was customer support - We never felt the hassle of guiding them what all to do. They are definitely the expert in the industry. And the top notch service is a cherry on the top. **What do you dislike about Swept?** We booked swept for our office space and they did a pretty good job. No complaints. **What problems is Swept solving and how is that benefiting you?** It's a cleaning service for commercial spaces which can get messy in no time. Instead of hiring a full time team, I like their idea of contracting and the price was also according to the market standards. ### 5. swept review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** January 29, 2025 **What do you like best about Swept?** In Swept we can connect real time communication like message and notification . We can track cleaning supplies , shortages . Multi language support . We can easy manage shifts and cleaners. **What do you dislike about Swept?** The pricing is a bit high for small businesses. **What problems is Swept solving and how is that benefiting you?** We can track our supplies. We can also manage clear scheduling and time tracking. Real time messaging and managers connect with there them so they reduce misunderstandings in work time . ### 6. Easy to use and user friendly interface **Rating:** 4.5/5.0 stars **Reviewed by:** Ganesh W. | Senior Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Swept?** The app brings in useful feature under one roof. Its customer support is also helpful. You can do inspection very easily. **What do you dislike about Swept?** It can improve on increasing multiple accounts gradually. Sometimes alerts are delayed. **What problems is Swept solving and how is that benefiting you?** We are able to manage cleaning staff easily and very efficiently. ### 7. Swept is easy tech for a complicated world **Rating:** 4.0/5.0 stars **Reviewed by:** Gavin S. | Director Of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2017 **What do you like best about Swept?** Swept allows all our cleaners and managers to be able to communicate efficiently. It allows us to have one place to track all our important client information. Inspections, Communication about products in use and places we've cleaned vs have not cleaned. All together the package is an awesome one to effectively and efficiently run your business. **What do you dislike about Swept?** Every once and a while we will have a glitch or two. But the team over at swept is quick to respond and help you through your problems! They have also been a godsend in regards to feature requests. Any crazy idea we've had they've taken into consideration as far as looking into implementing the idea. **Recommendations to others considering Swept:** I think it is important to look through other competitors and see what you are really getting with swept. Swept is an amazing full featured product that is constantly pushing out new features and an amazing rate! They always have some new feature around the corner that might change the way you do business in the future! I've totally loved using swept for the two and a half years we've had it and I think that will only continue to get better and better as our companies grow together **What problems is Swept solving and how is that benefiting you?** Problems managing and communicating with our cleaners and our clients. Having open lines for communication has been an amazing. We also really love having reports that show us great insight. We have been able to use these reports to help communicate with our clients and our investors. ### 8. Swept is great for cleaners! **Rating:** 5.0/5.0 stars **Reviewed by:** Rhea w. | Rhea Atkinson, Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2019 **What do you like best about Swept?** I can clock in manually when I get to the job site. My boss can see who is on the clock and message all of the workers at that location at once. **What do you dislike about Swept?** It doesn’t tell the employer that you’re actually at that location so people can clock in before they are on site. **Recommendations to others considering Swept:** If you have any employees going from site to site this is great! **What problems is Swept solving and how is that benefiting you?** We don’t have to manually write down our hours. It is good for timekeeping. ### 9. Liked product, but not support. **Rating:** 3.0/5.0 stars **Reviewed by:** Mark B. | Cyber Security Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2017 **What do you like best about Swept?** Loved the GPS functionality for checking in at sites. **What do you dislike about Swept?** Forum to submit enhancement requests. No road map available for clients to see future enhancements. Company was very suspicious since my online profile did not list cleaning. **Recommendations to others considering Swept:** Please make sure your Linkedin profile lists cleaning, otherwise they will think your spying on them. **What problems is Swept solving and how is that benefiting you?** None at this time. They deactivated my account thinking I was asking for too much information. - [View Swept pricing details and edition comparison](https://www.g2.com/products/swept/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-14+13%3A43%3A13+-0500&secure%5Bsession_id%5D=76844b82-8f33-4680-a250-2154d896f228&secure%5Btoken%5D=2e575a21c72c9b3e811034f7078ac99539aea088fedf12f3ddb800ee4b427fb1&format=llm_user) ## Top Swept Alternatives - [Jobber](https://www.g2.com/products/jobber/reviews) - 4.6/5.0 (499 reviews) - [Connecteam](https://www.g2.com/products/connecteam/reviews) - 4.6/5.0 (3,487 reviews) - [Launch27](https://www.g2.com/products/launch27/reviews) - 4.6/5.0 (64 reviews)