--- title: Otter.ai Reviews meta_title: 'Otter.ai Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 502 reviews by the users' company size, role or industry to find out how Otter.ai works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 502 scale: '5' date_modified: '2026-07-26' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Otter.ai Reviews **Vendor:** Otter.ai **Category:** [AI Meeting Assistants Software](https://www.g2.com/categories/ai-meeting-assistants) **Average Rating:** 4.4/5.0 **Total Reviews:** 502 ## About Otter.ai Otter.ai is the leading AI Meeting Assistant that helps sales, marketing, product, finance, operations design, customer success, customer support and cross functional teams automatically record, transcribe, and summarize all their meetings, making it easy to recall action items and easily share key insights. Otter integrates with leading video conference platforms, including Zoom, Microsoft Teams, and Google Meet, to automatically join and generate meeting notes. Otter AI Chat is like having ChatGPT for your meetings, it allows meeting participants to ask Otter questions about the meeting, including “what did I miss”, or “write a follow-up email to all participants”. Otter offers iOS and Android Apps to make it easy to record and transcribe in-person meetings. Otter also allows users to import and transcribe pre-recorded audio and video files. Designed specifically for the workflow of sales teams, OtterPilot for Sales shortens sales cycles by capturing critical information in real-time and automating follow-up emails and sentiment analysis. OtterPilot for Sales integrates with Salesforce and Hubspot to help automate call reporting. Improve win rates by sharing best practices and coaching reps based on data-driven insights. Boost productivity and free up time by automating tedious tasks like note-taking and data entry so SDRs, Sale Reps, Account Executives, Customer Success Managers, Sales Leaders and CROs can focus all of their attention on the customer and closing more deals. Otter.ai has over 15 million registered users and has transcribed over a billion meetings. Otter was named a top AI App by The Wall Street Journal in June 2023. ## Otter.ai Pros & Cons **What users like:** - Users appreciate the **ease of use** of Otter.ai, enabling seamless transcription and effective summarization of discussions. (121 reviews) - Users appreciate the **helpfulness** of Otter.ai for effortless note-taking and easy access to meeting summaries. (100 reviews) - Users value the **high accuracy** of Otter.ai, appreciating its 95% accurate transcripts and speaker recognition capabilities. (85 reviews) - Users appreciate the **quick and accurate transcription** provided by Otter.ai, enhancing productivity and collaboration in meetings. (85 reviews) - Users value the **organized meeting summaries** of Otter.ai that enhance clarity and accessibility of key points. (84 reviews) - Users appreciate the **accurate meeting summaries** provided by Otter.ai, enhancing productivity and accessibility of information. (67 reviews) - Note-taking (64 reviews) - Features (62 reviews) - Time-Saving (62 reviews) - Reliability (58 reviews) **What users dislike:** - Users face **recording issues** with agent participation confusion and occasional transcription failures, leading to manual recordings instead. (54 reviews) - Users experience **accuracy issues** with Otter.ai, especially with accents, background noise, and overlapping conversations. (48 reviews) - Users report **inaccuracy issues** with Otter.ai, especially with quick speech, heavy accents, and multiple speakers. (42 reviews) - Users encounter **AI inaccuracy** with Otter.ai, especially with accents, background noise, and multiple speakers, affecting transcript quality. (39 reviews) - Users note **missing features** in Otter.ai, especially regarding post-meeting summaries and speaker identification reliability. (38 reviews) - Inaccurate Transcription (30 reviews) - Poor Transcription Accuracy (30 reviews) - Lack of Clarity (29 reviews) - Recording Limitations (25 reviews) - AI Limitations (24 reviews) ## Otter.ai Reviews ### 1. Made my life so much easier at work **Rating:** 5.0/5.0 stars **Reviewed by:** Nathan B. | Cost estimator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2025 **What do you like best about Otter.ai?** I love the note taker for my meetings. I live in Canada and I work for a Texan company so all my meetings are online and fast paced. Having the note taker has allowed me to go back and double check what was said about minute details that I otherwise would have missed. It’s just a fantastic product and the on-boarding they provide is super helpful as well **What do you dislike about Otter.ai?** Nothing really. Maybe that it doesn’t always pick up on specific shorthand’s we have in the business but that’s because they don’t necessarily make sense in the world **What problems is Otter.ai solving and how is that benefiting you?** Time saving, embarrassment saving when I can’t remember something, and closes the physical decide between me in Canada and the rest in texas ### 2. Otter.ai review from VA perspective **Rating:** 4.0/5.0 stars **Reviewed by:** Gerson P. | Executive Assistant, Consulting, Mid-Market (51-1000 emp.) **Reviewed Date:** December 24, 2025 **What do you like best about Otter.ai?** It gives you a summary email at the beginning of the week on how it looks like along with important notes from follow up meetings **What do you dislike about Otter.ai?** I find it not that easy to locate a previous transcript among many accumulated **What problems is Otter.ai solving and how is that benefiting you?** No need to focus on writing things to summarize or follow up tasks needed saving me time and help as reminder ### 3. Effortlessly Manages Meeting Notes **Rating:** 4.0/5.0 stars **Reviewed by:** Julia C. | Chief Executive Officer **Reviewed Date:** September 05, 2025 **What do you like best about Otter.ai?** I find Otter.ai really user-friendly and easy to use, which is essential for me when dealing with multiple meetings. The integration with Microsoft Teams has been seamless, making it convenient to use with my existing setup. I love the automatic setup feature - 'set it and forget it' saves me time and hassle without needing frequent manual intervention. I also appreciate how Otter.ai helps me in double-booked instances by taking notes and ensuring that I don't miss anything important, allowing me to be fully present in meetings. **What do you dislike about Otter.ai?** Overall environmental impact of using AI and other cloud computing dependant tools. The problematic nature of the gray areas of intellectual property and data protection with AI tools over all. On the more pragmatic and less existential side of it all I don't like that the notetaker needs to be manually admitted into the lobby. It would be super helpful if the notetaker could be admitted automatically. **What problems is Otter.ai solving and how is that benefiting you?** I use Otter.ai to get summaries and action items from meetings I can't attend, helping me manage double bookings. It ensures I'm fully present by acting as a backup notetaker. ### 4. Solid transcription for English meetings, limited for other languages **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2026 **What do you like best about Otter.ai?** Otter.ai makes it easy to get transcripts from online meetings. The Zoom integration works well and the real-time transcription is helpful for following along during calls. The interface is clean and getting started is straightforward. **What do you dislike about Otter.ai?** The accuracy drops significantly for non-English languages. Speaker identification can be inconsistent, especially in meetings with more than three participants. The free plan is quite limited and the pricing feels steep for small teams. **What problems is Otter.ai solving and how is that benefiting you?** It saves time on manual note-taking during meetings. Instead of having someone take notes, the whole team can focus on the conversation and review the transcript afterward. This is especially useful for product planning meetings where details matter. ### 5. Otter.ai is a highly recommended AI tool for automating meeting note-taking and boosting productivit **Rating:** 5.0/5.0 stars **Reviewed by:** Saif M. | student and freelancer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2025 **What do you like best about Otter.ai?** Otter's ability to transcribe conversations as they happen is a major selling point. Users can follow along with the transcript during a meeting, and it's especially helpful for people who are hard of hearing or for those who want to be more present in the conversation instead of frantically taking notes. **What do you dislike about Otter.ai?** While often good in clear audio environments, Otter's accuracy can be inconsistent. It struggles with: Background Noise: Transcriptions can become less reliable in noisy settings. Multiple Speakers and Overlapping Conversations: It sometimes misidentifies who is speaking or mixes up dialogue when people talk over each other. **What problems is Otter.ai solving and how is that benefiting you?** The performance is excellent with the English language, but it is weak with Arabic dialects sometimes and British as well. ### 6. The absolute worst support **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2025 **What do you like best about Otter.ai?** Otter does have some nice features. Their meeting bot is fairly reliable, they organize conversations into channels, and the search and summarization features are intuitive and useful. **What do you dislike about Otter.ai?** Otter's support is among the worst of any SaaS company I've worked with. They are impossibly slow to respond, and it's rare that they actually resolve the issues you're reaching out about. For example, we occasionally have new staff members whom we invite into our Otter account, and Otter claims that their email addresses are invalid and prevents them from finishing account creation. Their support team neither responds quickly nor do they actually solve the issue. We still today have two team members who are unable to use Otter. This leads to the next point, which is that their account management and account lifecycle features are truly among the worst. As a business, it's very difficult to manage accounts and licenses. When employees leave the company, there's no clear and workable path for what to do with their data after they depart. For example, calls that they hosted (and that other people rely on) become inaccessible. **What problems is Otter.ai solving and how is that benefiting you?** Note-taking and surfacing key takeaways from important meetings. ### 7. Otter.ai Makes Meeting Notes Clear, Searchable, and Always Available **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** January 20, 2026 **What do you like best about Otter.ai?** The best part about Otter.ai is how easy it makes meeting notes clear, searchable, and always available when I need them. **What do you dislike about Otter.ai?** One downside is that editing and organizing longer transcripts can feel a little time consuming, especially for lengthy meetings. **What problems is Otter.ai solving and how is that benefiting you?** Before Otter.ai, I was always juggling my laptop, notes, and trying to stay present in meetings. Otter.ai takes care of the notes so I can focus on the conversation. It’s like having a reliable assistant that never misses a beat. ### 8. Highly Usable and Diverse Transcription Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Jay E. **Reviewed Date:** August 28, 2025 **What do you like best about Otter.ai?** I love the ease of setting up Otter.ai, which was amazingly simple despite initial technical barriers. I appreciate how it efficiently reduces time researching project histories by streamlining access to previous meetings' details. The transcription and downloadability features allow me to integrate with other tools seamlessly, vastly enhancing my meeting preparation and documentation processes. **What do you dislike about Otter.ai?** {"I would like there to be a persistent memory in Otter.ai, to remember important information about me, my company, my associations, and other relevant factors across all conversations.","I find it inconvenient that there isn't an automatic timeout feature that prompts me with an email or text to confirm if I'm done with a conversation, as I sometimes forget to stop the recording, resulting in hours of unintended recording.","I wish Otter.ai could write and provide summaries of videos I request it to look at and also transcribe those videos to prepare for meetings. It would be helpful if it could summarize multiple document types (not only PDFs but JPGs and others), providing a comprehensive preparation tool for meetings.","I would like Otter.ai to assist during meetings by adding bulleted items to ensure I discuss all important points when meeting with a client."} **What problems is Otter.ai solving and how is that benefiting you?** I use Otter.ai to transcribe meetings, create email follow-ups, research project history, and quickly access meeting notes, saving significant time and effort with numerous clients. ### 9. Excellent product and comes in clutch when multitasking **Rating:** 4.0/5.0 stars **Reviewed by:** De'Anthony J. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2025 **What do you like best about Otter.ai?** Otter.ai has quickly become part of how we get work done at BlueStar. We run a lot of meetings—client calls, internal check-ins, technical breakdowns—and it’s easy for details to get lost. With Otter running in the background, we know the conversations are captured in full, so no one has to worry about missing a point while trying to take notes. The transcripts are clear enough that we can rely on them for follow-ups and documentation. Even when the discussion gets into niche cybersecurity or project management jargon, Otter keeps pace. That accuracy has been especially useful when we hand things off between teams or circle back to action items. Another benefit is search. Instead of digging through old notes or email threads, we can just search Otter and pull up the exact phrasing from a meeting. It cuts down on wasted time and prevents “he said, she said” confusion. Overall, Otter isn’t just a convenience tool—it’s helped us tighten our operations, communicate better, and avoid gaps. It earns its place in our daily workflow. **What do you dislike about Otter.ai?** Otter.ai has earned its place in BlueStar’s toolkit, but it isn’t flawless. Day to day, we rely on it to capture the steady flow of meetings—client calls, strategy sessions, technical deep dives. It saves time and keeps us from scrambling for notes. But when the conversations get fast, detailed, or nuanced, the cracks start to show. The transcripts are good, not great. Most of the time, they hover around that 85–90% accuracy mark, which works until you hit overlapping voices, heavy accents, or cybersecurity jargon. That’s when sentences get garbled and someone still has to go back and clean things up. Speaker labeling has the same issue—sometimes Otter nails it, other times it feels like a coin toss. For a company where handoffs and accountability matter, “Speaker 2 said this” isn’t good enough. Language is another limitation. English works fine, but as soon as people slip into different accents or switch languages, Otter struggles. That creates friction for global or diverse teams. Integrations aren’t much better. The basics are there, but Otter doesn’t slide naturally into more complex workflows. If you want structured summaries, custom templates, or CRM syncing, you hit walls quickly. The technical caps also don’t match the way BlueStar operates. Thirty- to ninety-minute recording limits might work for a classroom or short huddle, but they’re impractical when strategy sessions or board updates stretch longer. Add in customer support that drags and privacy concerns that have already landed Otter in legal trouble, and you can see the gaps. For BlueStar, these shortcomings matter. A single transcription error in a technical conversation isn’t just an annoyance—it can shift outcomes. Mis-labeled speakers make accountability harder. Limited language support alienates global voices. Workflow bottlenecks and time limits disrupt our rhythm. And when you’re a cybersecurity company, even the hint of unclear recording consent is a red flag. Otter could improve in clear ways: sharpen transcription for accents and jargon, strengthen speaker recognition, add real-time language detection and translation, open up customization for summaries and integrations, extend session limits, and be radically transparent about privacy and consent. In short, Otter is useful but imperfect. It helps us capture more than we’d get otherwise, but it still demands caution, editing, and extra steps. For now, it fills a gap. But to truly support BlueStar’s pace and standards, it will need to grow sharper, faster, and more transparent. **What problems is Otter.ai solving and how is that benefiting you?** Otter is solving the problem of missed details by automatically capturing and transcribing BlueStar’s meetings, so no one has to rely on rushed notes or memory. It also makes information easier to share and search, keeping projects aligned and reducing the back-and-forth between teams ### 10. Using Otter has been a game changer! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2025 **What do you like best about Otter.ai?** The AI transcription that Otter offers has helped me stay at ease so that I can listen to the instructor, follow along with lecture material, diagrams, power slides and Ted Talk videos. I no longer am writing everything down, trying to keep up with the instructors, power slides, diagrams and Ted Talk videos . Because Otter transcribes everything, I can follow along with my instructor’s lectures. I can follow along for when a student asks a question. I can participate and engage in the lesson because I am no longer stuck in “mad” writing mode trying to write everything down yet nothing makes sense until after I write down what I wrote. The Otter app has helped change all that. At the end of lecture I read through the transcripts then I ask it questions, I give Otter a quiz and then I remember these quiz Q&A to apply on real course quizzes and cumulative test. It’s a genius too, really. I subscribe to Otto and you should consider subscribing g too. May your best days be in front of you…. **What do you dislike about Otter.ai?** Great transcriber. Otto is organized. Otto can put together quizzes to test you on material. I can’t think of any Otto disadvantages. **What problems is Otter.ai solving and how is that benefiting you?** Otto is helping secure clear communication. Clear marching orders. ### 11. 🚀 Otter.ai: A Game-Changer for Researchers and Professionals Alike! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2025 **What do you like best about Otter.ai?** Otter.ai has completely transformed the way I handle transcription and data organization for my research meetings. What once took me hours of replaying recordings and typing by hand is now streamlined into accurate, easy-to-read transcripts within minutes. The time it has saved me is immeasurable—I can focus on analyzing data and drawing insights instead of getting bogged down by manual note-taking. I also appreciate how intuitive the platform is, making it simple to search, highlight, and pull key information when I’m putting my research together. If you’re a researcher, professional, or anyone who values their time and accuracy, I highly recommend Otter.ai. It’s like having a brilliant assistant by your side, capturing every word so you can focus on what really matters. Absolutely five stars! 🌟🌟🌟🌟🌟 **What do you dislike about Otter.ai?** Internet connection: Because it’s cloud-based, it works best with a stable internet connection — which makes sense given the power behind the service. **What problems is Otter.ai solving and how is that benefiting you?** 1. Time-Consuming Transcription Problem: Before Otter.ai, I had to replay recordings multiple times and type everything out manually, which could take hours for a single meeting. Benefit: Otter.ai generates accurate transcripts within minutes, freeing up my time to focus on analyzing and interpreting my data rather than typing. 2. Capturing Every Detail Problem: It’s easy to miss important phrases, quotes, or insights when relying on handwritten or typed notes during live meetings. Benefit: Otter.ai ensures every word is captured. I can go back, search the transcript, and highlight exactly what I need without worrying that I overlooked something. 3. Data Organization Problem: Managing multiple meetings and trying to pull insights together from scattered notes made it difficult to stay organized. Benefit: With Otter.ai, I can keep transcripts neatly stored, searchable, and easy to reference, which makes pulling my research data together far more efficient. ### 12. A Huge Time-Saver for Managing Virtual Meetings **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Public Safety | Enterprise (> 1000 emp.) **Reviewed Date:** August 26, 2025 **What do you like best about Otter.ai?** As a project manager, Otter.ai has completely transformed the way I handle virtual meetings. I cannot emphasize enough the amount of time it saves me. Instead of scrambling to take notes, I can stay fully engaged—listening, asking questions, contributing ideas, and thinking strategically—while having the confidence that Otter is capturing key details like dates, data, decisions, and to-dos. The auto-generated to-do lists and summaries are especially valuable, making it easy to provide meeting recaps and minutes to my team. I’ve also relied on the transcripts many times to verify information when questions come up later. Overall, Otter functions like a reliable meeting assistant that increases productivity, supports collaboration, and ensures no important detail slips through the cracks. **What do you dislike about Otter.ai?** Otter isn’t flawless. I still need to review and edit transcripts for accuracy, especially when I don’t know all the speakers in a meeting. The speaker identification feature is very inconsistent—even with people the tool has “heard” many times. I also wish there were an easier way to train the tool on specific terminology and names within my organization, so that corrections would carry over into future transcripts and summaries instead of having to be redone each time. These are relatively small drawbacks compared to the benefits, but addressing them would make the platform even more powerful. **What problems is Otter.ai solving and how is that benefiting you?** Otter.ai allows me to essentially be in two places at once. If I’m double-booked, I know the meeting Otter attends will still be captured accurately, and I can review a strong summary afterward to understand what I missed and identify any follow-up or action items needed from me. As a project manager, I’m also responsible for ensuring tasks move forward, even though I don’t have direct supervisory authority over most participants. Otter helps by clearly documenting who was assigned what during meetings, with the transcript available as backup if clarification is ever needed. This not only supports accountability but also fosters transparency and open communication among the team. By making expectations and next steps crystal clear, Otter helps everyone stay aligned and focused on getting the job done. ### 13. Satisfied with Otter.ai for my work as a journalist **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron W. | Journalist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2025 **What do you like best about Otter.ai?** I use Otter.ai exclusively to transcribe my news interviews and it has become an essential part of my work as a journalist. The ease of use and accuracy of the transcription saves me countless hours each week and I use this on a daily basis. I am very happy with the degree of accuracy in transcriptions and I use the integrated AI tool and "overview" tool on a daily basis. The AI feature is very accurate and helpful. The highlighter tool is also great as I can narrow down a lengthy transcription to pinpoint the main details and this saves me a lot of time when I'm drafting a story outline. **What do you dislike about Otter.ai?** There are very few downsides to Otter.ai in my experience. Some transcriptions have minor errors or names get misinterpreted, but this is something that's constantly being addressed with each new update and the errors are so minor as to be no real concern. Most often this is the result of a lower quality recording that I upload, and I'm impressed at how accurate it is even with this in mind. I can't think of anything that would be missing from it in terms of features or tools. **What problems is Otter.ai solving and how is that benefiting you?** In my role as a journalist I frequently do recorded interviews and have to transcribe them to prepare written articles. Otter.ai involves a quick and simple upload, quickly and accurately transcribes my recorded audio files, and produces text that I can use to quickly map out a story and review to confirm key details and facts. ### 14. Otter.ai has streamlined the interview process **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Writing and Editing | Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2025 **What do you like best about Otter.ai?** I am a content creator and journalist and for the past 20+ years have conducted interviews and had to transcribe the notes. The ability to upload interview recordings to Otter.ai and get back a thorough, accurate transcription has saved me countless hours - and therefore, saved money for my clients. I have used the Zoom transcript as well but Otter.ai has proved more accurate. It is a tool I can't live without. **What do you dislike about Otter.ai?** The fact I have to upload recordings versus have Zoom automatically send them to Otter.ai, which really isn't a huge deal. **What problems is Otter.ai solving and how is that benefiting you?** I am a content creator and journalist and for the past 20+ years have conducted interviews and had to transcribe the notes. The ability to upload interview recordings to Otter.ai and get back a thorough, accurate transcription has saved me countless hours - and therefore, saved money for my clients. I have used the Zoom transcript as well but Otter.ai has proved more accurate. It is a tool I can't live without. ### 15. Keeps Me Present in Meetings **Rating:** 5.0/5.0 stars **Reviewed by:** Jenny K. | Senior Product Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Otter.ai?** Otter.ai helps me focus on being present so I don't have to worry about note-taking. **What do you dislike about Otter.ai?** Some of the UX is a little confusing, but for the most part, Otter.ai is practically perfect **What problems is Otter.ai solving and how is that benefiting you?** transcripts for meetings ### 16. Easy to Use with Endless Suggestions and Unparalleled Support **Rating:** 5.0/5.0 stars **Reviewed by:** William S. | Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2026 **What do you like best about Otter.ai?** Easy to use and has endless suggestions and unparalleled support. **What do you dislike about Otter.ai?** There's nothing I don't love. Everything i need has already been thought of in advance for me. **What problems is Otter.ai solving and how is that benefiting you?** Helps to organize important meeting points and suggestions for future meetings. ### 17. Essential AI Tool That Elevates My Daily Workflow **Rating:** 5.0/5.0 stars **Reviewed by:** Aleksander G. | Startup Mentor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Otter.ai?** Over the last year, I have been using quite many different AI tools that only pay for a few of them. Otter is vary valuable in my daily work. **What do you dislike about Otter.ai?** As many of my meetings are in Estonian language I’m missing Otter’s Support in Estonian. **What problems is Otter.ai solving and how is that benefiting you?** I need to record my meetings and trainings to be able to deeply analyze them afterwards. ### 18. Otterai Review **Rating:** 5.0/5.0 stars **Reviewed by:** Mike C. | Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2025 **What do you like best about Otter.ai?** Ease of use. Transcribes the spoken text very accurately. Makes it easy to go back and review for later and highlight content. Very easy to convert to Word document for editing. I really like the time stamps that are added during the transcription. **What do you dislike about Otter.ai?** Sometimes after a recording/transcription, it takes a while before I can save the document/transcription and export the file to a Word document. **What problems is Otter.ai solving and how is that benefiting you?** This software makes extremely long note taking so much easier than manually trying to take notes, and the nice benefit is the software does not miss anything that is spoken, whereas, when i am manually taking notes it is impossible to gather everything. ### 19. This app is the best recording app and transcript with a summery of the meeting **Rating:** 5.0/5.0 stars **Reviewed by:** Tylor J. | Full time student, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2025 **What do you like best about Otter.ai?** I like everything Otter AI does, I can record a meeting. I can record Me reading. I can record anything that has talking, and it will summarize all the key points and it also has a search in the conversation You can ask questions and it will answer them with all the things that you talked about. **What do you dislike about Otter.ai?** There is absolutely nothing that I dislike about this app. **What problems is Otter.ai solving and how is that benefiting you?** It helps me solve an issue that I have was remembering what I was talking about at school and classes and during zoom groups. ### 20. Otter.ai was the perfect assistant! **Rating:** 5.0/5.0 stars **Reviewed by:** Elizabeth C. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2025 **What do you like best about Otter.ai?** It was fabulous that I could just participate in leading the focus group and not worry about taking notes. It was so easy to press record and have the entire meeting transcribed and summarized. Great time saver for writing the report. So easy to use, did not need customer support or have any issues. **What do you dislike about Otter.ai?** I seriously did not have any issues and have no dislikes. **What problems is Otter.ai solving and how is that benefiting you?** I did not need a colleague with me to take notes during a focus group of 8 people. Otter.ai organized the conversation and summarized it. Otter.ai saved my team time and money and will definitely recommend to others and use again, when needed. ### 21. A Game-Changer for Meeting Transcriptions **Rating:** 3.0/5.0 stars **Reviewed by:** Jael T. | Data Analyst, Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2024 **What do you like best about Otter.ai?** Well in general sense, it has the ability to summarize a long meeting. I was amused by the fact that after each meeting it provides summary with checklist of actions to consider. And is shareable. **What do you dislike about Otter.ai?** In terms of limitations, the free version only has 30 minutes which is very limited to try, and it cuts out without warning. But that's not the most issue for me - the issue is its limited understanding of different speakers, or identifying speakers at all. **What problems is Otter.ai solving and how is that benefiting you?** Otter.ai is an indispensable tool for our team, improving productivity and ensuring that nothing is missed in our meetings. Despite some minor drawbacks, the benefits far outweigh these issues, and I highly recommend it to anyone looking to streamline their transcription process. ### 22. Otter.AI is a great tool **Rating:** 5.0/5.0 stars **Reviewed by:** Kurt M. | E-Commerce Business Relationship Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2025 **What do you like best about Otter.ai?** I like it's ability to record and transcribe meeting conversations, or individual speeches. Its AI component is really helpful to ask specific questions about a conversation and have it list 3-4 specific points based on the conversation. **What do you dislike about Otter.ai?** I wish that it would transcribe a bit better as it records each person speaking, but realize that 2 people speaking at the same time may be a little difficult, despite the capture of the dialog that's occurring. **What problems is Otter.ai solving and how is that benefiting you?** Otter.ai is helping me to capture more information about the conversation I've had with prospects that I could not capture as accurately, or as quickly by writing it by hand. ### 23. My experience **Rating:** 5.0/5.0 stars **Reviewed by:** Sergio R. | Logistic Operator, Enterprise (> 1000 emp.) **Reviewed Date:** August 26, 2025 **What do you like best about Otter.ai?** It is interesting how you just hang up on a metting and you already have on your email the recoding available. Also is super helpful when you receive the reminders for the upcoming meetings, that really helps if you need to keep a track on that and also for you to organize your schedule **What do you dislike about Otter.ai?** Nothing at all. Maybe I would change something on my company but that's because the upcoming emails are not recognized by my it as an internal sender. **What problems is Otter.ai solving and how is that benefiting you?** Sometimes is really hard to keep notes about a meeting, so any electronic tool that is capable of saving that information is pretty useful ### 24. Horrible Note Taker Turned into One of The Best Notetakers! **Rating:** 5.0/5.0 stars **Reviewed by:** Shay G. | Freelance Graphic Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2025 **What do you like best about Otter.ai?** i love having a detailed overview, and the AI chat on the side is also insightful! It was so easy to set up, within 5 minutes i was ready - start to finish! **What do you dislike about Otter.ai?** I wish it could better tell voices apart, as there were only 2 of us talking but it picked up on 8 people in the meeting. I also wish it would more automatically assign the speakers. **What problems is Otter.ai solving and how is that benefiting you?** More detailed than i could ever take as notes as well as a time saver when needing to organize the info discussed in the meeting. i will never go without it again! ### 25. Accurate Transcription, But Too Costly and Hard to Access **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 01, 2026 **What do you like best about Otter.ai?** Accurate transcription of the meeting was made. **What do you dislike about Otter.ai?** Cost. Difficulty accessing. Requires extra time to Un-Analyze.. Can't share easily. Traps! **What problems is Otter.ai solving and how is that benefiting you?** I don't know. I didn't ask for this! ### 26. So Glad I found Otter **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew R. | Associate Principal, Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2025 **What do you like best about Otter.ai?** Otter AI has been a game changer for me! I use it every day to create my to-do lists, and it makes staying organized so efficient and straightforward. Super easy to use and incredibly useful—highly recommend! **What do you dislike about Otter.ai?** The fact that more of my friends don't have it yet to share with. **What problems is Otter.ai solving and how is that benefiting you?** Otter.ai helps me capture every detail so I never lose track of important tasks and can easily build my daily to-do list. It saves me time by instantly transcribing and organizing notes so I can focus on getting things done. Using it every day keeps me consistent, structured, and less stressed about staying organized. ### 27. We blocked it via Zoom :( **Rating:** 3.5/5.0 stars **Reviewed by:** Rachel C. | Director of Product Marketing, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2025 **What do you like best about Otter.ai?** Taking notes and recordings during meetings is unquestionably helpful when automated so you don't get stuck afterwards trying to remember small but important details, action items and the like. **What do you dislike about Otter.ai?** My CTO couldn't get rid of Otter from a meeting in a critical moment with an external party. Not good. **What problems is Otter.ai solving and how is that benefiting you?** Taking notes and recordings during meetings is unquestionably helpful when automated so you don't get stuck afterwards trying to remember small but important details, action items and the like. We typically use these kinds of notetakers for recording calls with each other in order to track action items, next steps, etc. as well as to record knowledge and share with each other. ### 28. A Miracle App **Rating:** 5.0/5.0 stars **Reviewed by:** Sangita I. | Founder & Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2025 **What do you like best about Otter.ai?** Our organization, Voices for Asian Elephants, has been using Otter.ai for the past three months, and it has been flawless. Whether we are transcribing recordings, taking notes during meetings, or receiving summaries, this app has proven to be incredibly useful. We rely on it at least three to four times a week, and one of the best aspects is how easy Otter is to use. Even as a novice, I find the program straightforward to navigate. Additionally, the customer support has been tremendous. **What do you dislike about Otter.ai?** So far, I haven't noticed much to comment on. The main issue I've encountered is that the transcription can occasionally be a bit inaccurate. There's definitely room for improvement in that area. **What problems is Otter.ai solving and how is that benefiting you?** AI Note taking during meetings saves a lot of time. ### 29. Effortless Meeting Notes and Task Highlights **Rating:** 4.5/5.0 stars **Reviewed by:** Santos B. | Logistics Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2025 **What do you like best about Otter.ai?** The software organizes meetings into highly useful notes, clearly highlighting key points and outlining tasks. **What do you dislike about Otter.ai?** The free version is limited to just 30 minutes of note taking. If I attended more meetings, I would consider buying the full version, as it would be more useful in that case. **What problems is Otter.ai solving and how is that benefiting you?** I use it to organize the content that was transcribed during meetings. ### 30. Love it! - Can't live without it! **Rating:** 5.0/5.0 stars **Reviewed by:** Mark K. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2025 **What do you like best about Otter.ai?** The ease and simplicity of how it works. Having it automatically connect to a meeting and then seamlessly start gathering both notes and screenshots is a huge help to staying focused on the meeting and the conversation. **What do you dislike about Otter.ai?** Not very much. Would it be possible to have more control over when it grabs a screenshot? It may have this, but I haven't been able to find it! I have a few more suggestions that I am happy to share. **What problems is Otter.ai solving and how is that benefiting you?** Capturing the full conversation of a meeting and/or call, allowing me to focus on the people and then the discussion. This has been a huge time saving and allows for better understanding of what is going on—you can see body language and hear tone of voice rather than having your head down, taking frantic notes! ### 31. Effortless Meeting Notes and Summaries with Otter AI **Rating:** 4.5/5.0 stars **Reviewed by:** Bhaskar S. | Associate Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2025 **What do you like best about Otter.ai?** Otter AI is a great note taking and call transcription platform which is easy to use and integrates well with Google meets, Zoom. The meeting summary that it provides is quite useful. For me it is quite useful notetaker **What do you dislike about Otter.ai?** Sometimes the notes are inaccurate and human intervention is required. **What problems is Otter.ai solving and how is that benefiting you?** Note taking with the help of AI. With the help of otter, I need not worry about taking notes and my whole attention is towards the call. ### 32. Helpful for Summaries and Transcription **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2026 **What do you like best about Otter.ai?** It is helpful in summarizing conversations and transcribing **What do you dislike about Otter.ai?** The actual AI chat feature is not great in terms of asking it to tell you where something was said in a conversation. Also, if you are using the free version, it will automatically send out an email to everyone in your contacts, which is super unethical and predatory. **What problems is Otter.ai solving and how is that benefiting you?** It helps me remember what was discussed in meetings. ### 33. Detailed Notes, Needs More Language Support **Rating:** 4.5/5.0 stars **Reviewed by:** Aman G. **Reviewed Date:** December 22, 2025 **What do you like best about Otter.ai?** I like Otter.ai for creating minutes of meetings. The notes are good and informative, detailed, and actually useful. I find it well integrated with Google Meet and Google Workspace. The initial setup was simple. **What do you dislike about Otter.ai?** I don't like that it doesn't understand Hindi sometimes. The notification email and constant notifications to join meetings are also annoying. **What problems is Otter.ai solving and how is that benefiting you?** I use Otter.ai to create meeting notes and share them with all members, which are detailed and useful. ### 34. Effortless Meeting Management with Otter.ai **Rating:** 5.0/5.0 stars **Reviewed by:** Pratistha D. | Sales Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** August 26, 2025 **What do you like best about Otter.ai?** I appreciate how Otter.ai transformed my meeting note-taking process, especially with people talking fast. It enables me to see action items and create better MOMs after meetings. I love the screenshot feature after meetings, which shows action notes. The setup was straightforward, using my company email, making it an easy process. The platform is truly helpful, and I'm excited to explore more features in the upgraded version. **What do you dislike about Otter.ai?** I would like Otter.ai to offer a free recording limit of one hour instead of thirty minutes. Often, when I set up a meeting for thirty minutes, the conversation tends to last an hour. This limitation is something I would prefer to see addressed. **What problems is Otter.ai solving and how is that benefiting you?** I use Otter.ai to convert fast-paced meeting discussions into manageable notes, enhancing my minutes of meeting (MOM) creation. ### 35. Otter.ai: A Must-Have Tool for Smarter Meetings **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** September 27, 2025 **What do you like best about Otter.ai?** Otter.ai is an incredibly reliable and user-friendly transcription tool that makes meetings and note-taking significantly more efficient. Its real-time transcription capability is accurate, even in conversations with multiple speakers, and the speaker identification feature helps keep track of who said what. The integration with popular platforms like Zoom and Google Meet makes it seamless to capture discussions without extra effort. **What do you dislike about Otter.ai?** There is still some room for improvement in handling heavy accents or technical jargon, but overall, Otter.ai has become an essential productivity tool that simplifies collaboration and ensures no detail is missed. Highly recommended for professionals, students, and teams who want to focus more on conversations and less on manual note-taking. **What problems is Otter.ai solving and how is that benefiting you?** Otter.ai solves the problem of missed details and time-consuming note-taking by providing accurate, real-time transcriptions of meetings and conversations. It helps me stay focused during discussions, easily search for key points afterward, and ensures nothing gets lost—making my work more productive and organized. ### 36. Super helpful transcripts **Rating:** 5.0/5.0 stars **Reviewed by:** Ella H. | Launch Strategist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2025 **What do you like best about Otter.ai?** I love the fact I can interrogate my meetings and conversations by asking Otter.ai questions. It runs through the conversation in a flash and summarises beautifully, bringing clarity to all my online interactions. Over time I’m learning that I can be quite sophisticated in my questionning. Nothing seems too much trouble for Otter! . **What do you dislike about Otter.ai?** It sometimes mishears words, spells names wrong and attributes quotes to the wrong person. But I can easily proof read and correct if necessary. I still get the gist pretty well. **What problems is Otter.ai solving and how is that benefiting you?** It’s like my secretary/ PA ### 37. It's really good, I can't complain **Rating:** 5.0/5.0 stars **Reviewed by:** Jakub J. | CEO of my own sole trading business, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2025 **What do you like best about Otter.ai?** Voice matching. It's great. The problem with transcripts is that I can't normally verify who said what. Here, I can relisten to every quote. I work in media and attributing a wrong quote by mistake would kill my project. I am quite happy with otter.ai. **What do you dislike about Otter.ai?** AI features are fine but I don't really need them. It doesn't mean they are bad (they are fine) I just don't need them rn. **What problems is Otter.ai solving and how is that benefiting you?** It saves ton of time with transcipts + helps me to make sure I don't misquote someone. That's a lot. ### 38. Want more perfect one **Rating:** 3.0/5.0 stars **Reviewed by:** viacheslav S. | Full stack Engineer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2025 **What do you like best about Otter.ai?** It's good for meeting review. Escpecially I can ask AI about the meeting even I missed the meeting **What do you dislike about Otter.ai?** This is good but not perfect yet. I want to use secure but when I have a call, AI bot appeared in the meeting screen, I couldn't use it. **What problems is Otter.ai solving and how is that benefiting you?** Otter tackles manual notes, scattered docs, and lost context. I use it to auto-transcribe Zoom/Meet calls, tag speakers, and pull highlights. then I drop the summary and to-dos into Slack/Jira. As a result, faster follow-ups, fewer misunderstandings, and better documentation. ### 39. Accuracy, Features and Value! **Rating:** 4.5/5.0 stars **Reviewed by:** Lori O. | Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2025 **What do you like best about Otter.ai?** What I like best is the real-time transcription with reliable speaker diarization and auto-summaries. I can tag action items, search across meetings, and share notes immediately, which saves hours of follow-up. **What do you dislike about Otter.ai?** Sometimes speaker names do not line up with who is actually talking. **What problems is Otter.ai solving and how is that benefiting you?** Otter eliminates manual note-taking and the “where did we say that?” problem. Live transcripts, speaker labels, and instant summaries turn meetings into a searchable knowledge base I can share in minutes. ### 40. Effortless Organization and Seamless Collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Michael H. | Manager, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2025 **What do you like best about Otter.ai?** Organizing, categorizing and making meeting notes. Accessibility to internal and external team members. **What do you dislike about Otter.ai?** All in all it is an efficient program and nothing that needs to be tweaked in my opinion. Easily connection and functionality **What problems is Otter.ai solving and how is that benefiting you?** gathering notes and updates on projects, meetings and upcoming network and business activities ### 41. Fewer Meeting Notes, Handy Transcripts After—Just Not Perfect Yet **Rating:** 3.0/5.0 stars **Reviewed by:** Brett S. | Director of BD, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2026 **What do you like best about Otter.ai?** Otter has made it easier to take less notes during meetings and give a transcript after. **What do you dislike about Otter.ai?** Other meeting assistants are better with their post-meeting summaries, and even include videos/pictures. **What problems is Otter.ai solving and how is that benefiting you?** Otter has allowed me to take write less notes while in meetings. ### 42. Highly useful for team meetings and personal reading summaries **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2025 **What do you like best about Otter.ai?** The transcription quality is outstanding and the generated summaries very insightful. The assitant dialogue is also great, avoiding unnecessary copy/paste to other apps or LLMs. **What do you dislike about Otter.ai?** Overall, everything looks fine and works very well. One thing to improve could be to make it simpler (or more visible) how to adjust the settings for automatic bot recrodings of scheduled meetings. Now and then, I found myself recording a team meeting without really being aware. That was slightly uncomfortable. **What problems is Otter.ai solving and how is that benefiting you?** In person team meetings were always an issue when it comes to summarizing them. Otter simply solved this issue almost completely. ### 43. Otter.Ai Thanks for your help! **Rating:** 5.0/5.0 stars **Reviewed by:** faizullah k. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2025 **What do you like best about Otter.ai?** Thanks to Otter.Ai, I can focus on the meeting, and I never have to worry about taking notes, unless I want to. It helps me stay focused, present, and personable with clients, business partners, and reminds me to review my notes with their email updates! Otter Ai, Peace be with you and the whole team! **What do you dislike about Otter.ai?** So far, I haven't found anything I dislike about Otter. Ai **What problems is Otter.ai solving and how is that benefiting you?** Problems? Well When I have a meeting on the road, I can focus on the road! ### 44. Otter enhances teamwork **Rating:** 4.0/5.0 stars **Reviewed by:** Paul Q. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 27, 2025 **What do you like best about Otter.ai?** The meeting summaries are spot on and the detail is easily accessible. Meeting actions are very valuable enhancing the formal minutes and becoming invaluable in their absence. **What do you dislike about Otter.ai?** There is a general concern that our software development discussions and IP may be compromised. **What problems is Otter.ai solving and how is that benefiting you?** Otter is helping me keep track of the many discussions we have amongst our colleagues which constitute a key part of what we do and are trying to achieve. Our business is somewhat unstructured and Otter helps keep some order. ### 45. Positive experience **Rating:** 5.0/5.0 stars **Reviewed by:** Akhili Veera S. | Deputy Manager, Enterprise (> 1000 emp.) **Reviewed Date:** August 28, 2025 **What do you like best about Otter.ai?** Seamless Transcription & Collaboration Tool, Great for Meetings and Note-Taking & Reliable AI Transcription That Saves Time **What do you dislike about Otter.ai?** Inconsistent Accuracy and Limited Usability & Not Yet Reliable for Professional Use **What problems is Otter.ai solving and how is that benefiting you?** Otter.ai is solving the challenge of capturing accurate meeting notes and discussions without needing a dedicated note-taker. It automatically transcribes conversations in real time, making it easier to focus on the discussion instead of worrying about missing details. This has benefited me by: Saving time on manual note-taking and documentation. Improving collaboration, since transcripts and highlights can be shared with colleagues. Helping with recall of decisions, action items, and key points after long meetings. Supporting productivity by allowing me to search past discussions instead of re-listening to recordings. ### 46. Great Meeting Note-Taker with Clear Summaries and Action Items **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica M. | Sales Development Representative, Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2026 **What do you like best about Otter.ai?** Great meeting note taker Brief on the meetings Easy to use Gives lot of clarifies notes Action items **What do you dislike about Otter.ai?** Can work on more suggestions Its doing great **What problems is Otter.ai solving and how is that benefiting you?** Taking up notes for really lengthy meetings ### 47. The best transcription software out there **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2025 **What do you like best about Otter.ai?** I found using Otter.ai incredibly helpful during my graduate thesis. I conducted virtual interviews for my research and having the tool record and transcribe the meeting notes shaved tons of hours I would have spent in transcription. It also made the data analysis process easier. Besides then, I have been using it frequently in my virtual meetings. I always find the Action Items feature motivating to get stuff done. **What do you dislike about Otter.ai?** I didn't really find the Channels useful. To this day, I don't know what exact pain point or need it is supposed to address. **What problems is Otter.ai solving and how is that benefiting you?** It is solving the problem of taking notes during meetings, transcribing and even knowing what exactly to focus on as action items post-meetings. ### 48. Effortless Search and Accurate Transcriptions **Rating:** 5.0/5.0 stars **Reviewed by:** Debra B. | Senior Director Client Success & Business Development, Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2026 **What do you like best about Otter.ai?** I like the easy search features. The full transcription. **What do you dislike about Otter.ai?** Sometimes the summaries take liberities and aren't completely accurate but they are easily editable so it's not a big deal **What problems is Otter.ai solving and how is that benefiting you?** Helping make follow-up conversations more accurate because it's easy to reference what was said and needs to be done. ### 49. Excellent for Meeting Notes and Transcriptions, No Issues So Far **Rating:** 4.5/5.0 stars **Reviewed by:** Jose P. | Senior Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2025 **What do you like best about Otter.ai?** Meeting notes taking Create meeting transcriptions from audio recording **What do you dislike about Otter.ai?** Nothing negative as of today. In the future, we will see if something disturbing appears **What problems is Otter.ai solving and how is that benefiting you?** Get transcription from a 45' conversation (in 2 batches) and provide a compendium with relevant points of conversation. ### 50. Great Transcription, But Accent Detection Needs Improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2026 **What do you like best about Otter.ai?** Transcription features are great, really enjoyed the browser extension. **What do you dislike about Otter.ai?** The accent detection was not as strong as other services we have used. Made it really difficult when interviewing candidates with asian or european accents **What problems is Otter.ai solving and how is that benefiting you?** Allows me to focus more on the conversation rather than taking notes. Saves me a ton of time in clean up and prepping notes for the rest of the team ## Otter.ai Discussions - [What is Otter.ai used for?](https://www.g2.com/discussions/what-is-otter-ai-used-for) - 2 comments, 1 upvote - [How do you transcribe on Otter AI?](https://www.g2.com/discussions/how-do-you-transcribe-on-otter-ai) - 1 comment, 1 upvote - [Does Otter AI work with Microsoft teams?](https://www.g2.com/discussions/does-otter-ai-work-with-microsoft-teams) - 1 comment, 1 upvote - [What does otter AI do?](https://www.g2.com/discussions/what-does-otter-ai-do) - 2 comments, 1 upvote - [What are the advantages of Otter.aI versus fireflies.al?](https://www.g2.com/discussions/50949-what-are-the-advantages-of-otter-ai-versus-fireflies-al) - 1 comment, 1 upvote - [View Otter.ai pricing details and edition comparison](https://www.g2.com/products/otter-ai/reviews?page=3&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-26+11%3A32%3A53+-0500&secure%5Bsession_id%5D=05a77a12-f167-4990-975e-de3c8bfd15f5&secure%5Btoken%5D=b1ca1911ec3e14cf5b74298b075c88d2440257e4ebf4cf49c3c71369de5a87f6&format=llm_user) ## Otter.ai Integrations - 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[Slack](https://www.g2.com/products/slack/reviews) - [Team Calendars for Confluence](https://www.g2.com/products/team-calendars-for-confluence/reviews) - [Translate Me](https://www.g2.com/products/translate-me/reviews) - [Zoom Contact Center](https://www.g2.com/products/zoom-contact-center/reviews) - [Zoom Events and Webinars](https://www.g2.com/products/zoom-events-and-webinars/reviews) - [Zoom Rooms](https://www.g2.com/products/zoom-rooms/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Otter.ai Features **Lead Facilitation** - Lead Qualification - Meeting Scheduling **Business Instant Messaging** - Notifications - Search **Call Analytics** - Call Recording - Machine Learning - Call Analysis - Lead Qualification **Voice** - Dictation - Accuracy **Deployment & Integration - Voice Recognition** - Installation & setup Ease - Developer API & SDK - Software Integration - Multi-Device Support **Agentic AI - Note-Taking Software** - Autonomous Task Execution **Action Item Detection - AI Note-taking Software** - Action Item extraction - Summary Generation **Organization** - Data Entry - Integrations / APIs **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **Transcription** - Speaker Identification - Timecode Management - Closed Captioning - Custom Dictionary **Meeting Automation - AI Meeting Assistants** - Automated Note-Taking - Voice Recognition - Action Item Tracking **Performance Optimization - Voice Recognition** - Accuracy in Noisy Settings - High-Volume Scalability - Environmental Noise Adaptation - Multilingual Voice Recognition - Low-Latency Processing **Automatic Transcription - AI Note-taking Software** - Speech-to-text Transcription **Performance Analysis** - Coaching - Peformance Tracking **Business Instant Messaging** - Mobile Application - Web Application - Integrations **Editing** - Collaboration - Text Editing **Generative AI** - AI Text Summarization **Meeting Insights - AI Meeting Assistants** - Sentiment Analysis - Personalization - Smart Summaries **Security & Compliance - Voice Recognition** - Liveness Detection - Regulatory Compliance - Secure Communication Channels **Collaboration & Sharing - AI Note-taking Software** - Team-based Access **Integration** - Data Security - API - Voice Files - Live Captioning - Integrates With Existing Applications **Accessibility - AI Meeting Assistants** - Real-Time Transcription **Generative AI - Business Instant Messaging** - Text Summarization **Advanced AI & Biometric Features - Voice Recognition** - Voice-Based Authentication - Machine Learning & Adaptive Speech Recognition - Speaker Differentiation - Sentiment & Tone Analysis **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Language & Accent Support - AI Note-taking Software** - Multi-Language and Accent Support **Generative AI** - AI Text Generation - AI Text Summarization **AI - Business Instant Messaging** - AI Powered Search - Smart Notifications - AI Powered Language Translation - Content Generation **Agentic AI - Voice Recognition** - Natural Language Interaction **Agentic AI - Transcription** - Autonomous Task Execution - Cross-system Integration - Decision Making **Agentic AI - AI Meeting Assistants** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making **Multi-Platform Integration - AI Note-taking Software** - Integrations **Agentic AI - Business Instant Messaging** - Cross-system Integration - Natural Language Interaction **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Privacy & Security Controls - AI Note-taking Software** - Access Control **Meeting Capture & Retention - AI Meeting Assistants** - Bot Presence - Meeting Moments Management - Audio or Video Recording **Searchable Note Archives - AI Note-taking Software** - Semantic Search **Speaker Identification - AI Note-taking Software** - Speaker Recognition ## Top Otter.ai Alternatives - [Fathom](https://www.g2.com/products/fathom-video/reviews) - 5.0/5.0 (6,943 reviews) - [Fellow](https://www.g2.com/products/fellow/reviews) - 4.7/5.0 (2,420 reviews) - [tl;dv](https://www.g2.com/products/tl-dv/reviews) - 4.7/5.0 (528 reviews)