# Otter.ai voice recognition is better, but how do you handle new speakers it can’t identify?

A recent Otter.ai update seems to have improved voice recognition a lot, especially for scanning long Parliamentary debate recordings and recognizing voices it has heard before. That’s been a big help for accurate note-taking when many people speak, saving time and letting me focus on what’s said. The main issue is when a new voice appears briefly at first, Otter.ai can get stuck trying to identify later appearances and won’t let me manually assign the speaker to cut it short. How are others dealing with this when transcribing multi-speaker sessions?

##### Post Metadata
- Posted at: 9 days ago
- Author title: I help organisations communicate complex issues clearly, build stakeholder trust and protect their reputation.
- Net upvotes: 1



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[Otter.ai](https://www.g2.com/products/otter-ai/reviews)

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