--- title: Orderwave Reviews meta_title: 'Orderwave Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Orderwave works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 3 scale: '5' date_modified: '2026-06-14' parent_category: name: Accounting & Finance url: https://www.g2.com/categories/accounting-finance --- # Orderwave Reviews **Vendor:** DRG Intelligent Computer Concepts **Category:** [Order Management Software](https://www.g2.com/categories/order-management) **Average Rating:** 4.5/5.0 **Total Reviews:** 3 ## About Orderwave Orderwave is a web-based hosted application that automates and streamlines operations for e-commerce, catalog and direct marketing sales channels. ## Orderwave Reviews ### 1. Updated: It works as expected, and is improving **Rating:** 4.5/5.0 stars **Reviewed by:** Steffany W. | Email Marketing Analyst, Enterprise (> 1000 emp.) **Validated Reviewer:** Validated through LinkedIn **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** December 12, 2017 At G2, we prefer fresh reviews and we like to follow up with reviewers. They may not have updated their review text, but have updated their review. **What do you like best about Orderwave?** I can see inventory and orders at a glance. Searching for products and quantity shipped, adjusted, and on hand is very easy. I like that I can create order confirmation emails directly in the application, and use variables so that it dynamically populates the customer's information. We were also able to integrate a product recommendation tool (from a separate solution) that we could include in our Orderwave emails which has helped increase product discovery and ultimately sales. **What do you dislike about Orderwave?** Editing email templates isn't the most user-friendly. There is a WYSIWYG editor but it is hard to open it large enough to make visual editing easy. Without HTML knowledge, building an email is also very difficult and likely requires a developer. Not necessarily points against Orderwave, but be advised. **Recommendations to others considering Orderwave:** Edit: After submitting this review, I have been contacted by Orderwave letting me know of the recent changes and improvements with their support staff. Documentation is getting an update, and getting support is now easier. Their BDR has been very communicative with me (and I'm sure with others) about changes and updates which has changed my perception of OW greatly. More than anything, I appreciate Orderwave caring to see what others say of their product and work to make those improvements. I'm looking forward to seeing better things in the future, and have increased my overall score of the product. **What problems is Orderwave solving and how is that benefiting you?** We integrate Orderwave with Magento and it allows us to plan promotions, forecast inventory & sales, and send our customers purchase receipts. ### 2. Responsive, reliable order management tool **Rating:** 5.0/5.0 stars **Reviewed by:** Leo B. | Mid-Market (51-1000 emp.) **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 17, 2018 **What do you like best about Orderwave?** The platform is extremely reliable, with less than 5 glitches in the 3 years I've used it. It just works. Support team is knowledgeable, and don't seem rushed so we're able to come up with ideas together to improve our offering to customers. They have a massive range of integrations with payment providers, making it easy to add new payment methods. **What do you dislike about Orderwave?** Web app not optimised for mobile. Could use more documentation on some processes like inventory allocation (but this isn't important as the support team are available). **What problems is Orderwave solving and how is that benefiting you?** Allows us to centrally manage orders, inventory, payments, refunds. We trust Orderwave to be the key element that we use to interact with our customers. ### 3. Orderwave review 2018 **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) This reviewer's identity has been verified by our review moderation team. They have asked not to show their name, job title, or picture. **Current User:** The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user. **Validated Reviewer:** Validated through a business email account **Incentivized:** This reviewer was offered a nominal incentive as thanks for completing this review. **Source: G2 invite on behalf of seller:** Invitation from G2 on behalf of a seller or affiliate. This reviewer was offered a nominal incentive as thanks for completing this review. **Reviewed Date:** April 23, 2018 **What do you like best about Orderwave?** I like the ability to search various amount of data. **What do you dislike about Orderwave?** I would like to be able to export any advance search results that I find. **Recommendations to others considering Orderwave:** Pleas allow for exporting of search results and more search options **What problems is Orderwave solving and how is that benefiting you?** Using it more for investigations and searching orders. ## Orderwave Discussions - [What is Orderwave used for?](https://www.g2.com/discussions/what-is-orderwave-used-for) - [View Orderwave pricing details and edition comparison](https://www.g2.com/products/orderwave/reviews?section=pricing&secure%5Bexpires_at%5D=2026-09-07+16%3A46%3A22+-0500&secure%5Bsession_id%5D=a82703d1-27d2-4581-847b-385622c1c17c&secure%5Btoken%5D=6a711bd7b765bc3f43ccda2dae2f66a8f4b0030f6d78238aa47f995036907087&format=llm_user) ## Orderwave Features **Order Entry** - Entry - Register - Notifications - Order Entry - Remote Order Entry **Agentic AI - Accounting & Finance** - Autonomous Task Execution **Order Tracking** - Shipping - Tracking - Backorder - Discount Management - Order Tracking - Purchase Order Management **Inventory Management** - Stock Levels - Flow Of Goods - Reserving Goods **Customer Management** - Order Status - Information Access - Email Notifications - Mobile Access - Activity Dashboard - Recurring Orders **Subscription Management** - Payment Data - Payment Gateway - Billing - Automatic Payments - Real-Time Data **Agentic AI - Order Management** - Adaptive Learning - Natural Language Interaction **Additional Functionality** - Multi-Location - Barcode/Ticket Scanning - Customer Database - Product Configurator - Data Import/Export - AI Copilot - Inventory Auditing - Reporting & Statistics - Quotes/Estimates - Customer History - Invoice Creation - Order Fulfillment - Client Portal - Shipping Management - Assignment Management - Workflow Management - Warehouse Management - Multi-Channel Management - Contact Database - Generative AI - Billing & Invoicing - eCommerce Management - Delivery Management - Real-Time Updates - Returns Management - Label Printing - Reporting/Analytics - Search/Filter - Order Management - Catalog Management - Inventory Management - Third-Party Integrations - For eCommerce - Backorder Management - Supplier Management - Batch Processing - Order Routing - Promotion Optimization - API - Multi-Currency - Shipping Labels - Customer Management - Order Processing - Exchange Management - Customizable Branding - Special Order Management - Forecasting - Vendor Management ## Top Orderwave Alternatives - [Webgility](https://www.g2.com/products/webgility/reviews) - 4.6/5.0 (376 reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - 4.0/5.0 (3,774 reviews) - [Cin7 Core](https://www.g2.com/products/cin7-core/reviews) - 4.3/5.0 (343 reviews)