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Ooma Office Reviews & Product Details

Pricing

Pricing provided by Ooma Office.

Ooma Office

$19.95
1 User Per Month

Ooma Office Media

Ooma Office Demo - Work more efficiently.
Work from home, your business, or anywhere with the Ooma Office desktop and mobile apps.
Ooma Office Demo - Collaborate with your team anytime, anywhere.
Experience video conferencing on Ooma Meetings, a key feature included with Ooma Office Pro.
Ooma Office Demo - Manage web meetings easily.
The Ooma Meetings dashboard gives you a full view of your meeting.
Ooma Office Demo - Ooma Office Mobile App
Make and receive calls on your cell phone with your work phone number.
Ooma Office Demo - Ooma Office Desktop App
Included with Ooma Office Pro. Easily access your company directory and shared speed dial.
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Ooma Office Reviews (129)

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Reviews

Ooma Office Reviews (129)

View 1 Video Reviews
4.6
129 reviews

Pros & Cons

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Corinna H.
CH
Founder, Leadership & Business Coach
Consulting
Small-Business (50 or fewer emp.)
"Ooma made me look professional"
What do you like best about Ooma Office?

It's affordable and provides good features Review collected by and hosted on G2.com.

What do you dislike about Ooma Office?

The conferencing system was below expectations compared to other solutions Review collected by and hosted on G2.com.

JB
President
Small-Business (50 or fewer emp.)
"Ooma has great Phone and Telecom Services"
What do you like best about Ooma Office?

Wonderful reliability, quality and value. Review collected by and hosted on G2.com.

What do you dislike about Ooma Office?

Sometimes there are common technical problems. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Small-Business (50 or fewer emp.)
"Great service."
What do you like best about Ooma Office?

Prevent missed calls

Stay connected with customers

Don't miss out on potential sales

Improve customer service and support Review collected by and hosted on G2.com.

What do you dislike about Ooma Office?

We like everything- no problems, no dislikes. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Small-Business (50 or fewer emp.)
"The best business VOIP phone"
What do you like best about Ooma Office?

Its easy to use. Moves with you. Amazing features Review collected by and hosted on G2.com.

What do you dislike about Ooma Office?

When internet is rarely down it does not work Review collected by and hosted on G2.com.

WR
Small-Business (50 or fewer emp.)
"What a change in VoIP server and customer service"
What do you like best about Ooma Office?

Currently Ooma is not the company they were 5 years ago. Ooma use to be a great service. I used them for 12 years. However do not be decieved with the older reviews as they are not the same today. Review collected by and hosted on G2.com.

What do you dislike about Ooma Office?

Customer service is non-existent. The upper management will say anything when in a tight spot, then forget they have said it. Their support does not provide accurate information. Told phones could be moved, just have to remove from ooma account, then afterwards say "no you cannot move the phones". If you would like to have frustration, choose ooma! Review collected by and hosted on G2.com.

TF
Small-Business (50 or fewer emp.)
"Good but a little lacking"
What do you like best about Ooma Office?

The best thing about Ooma is the great and helpful customer service. Every time I have a problem the customer service department is there to help and provide support. There desktop office phones are also very good quality and the voice is very clear. They also seem to be constantly making improvements and updates to their products. Review collected by and hosted on G2.com.

What do you dislike about Ooma Office?

The mobile and PC Apps, more specifically the lack of interconnectivity between the accounts and apps across devices, the general user experience and lack of basic features.

Examples:

- Having to constantly manually reload apps to show updated information

- Unstable apps or having trouble with connectivity

- Mobile app passing calls through phone app making it hard to know when it is an Ooma call unless you answer

- Unable to add contacts in account that will transfer/propogate to all apps

- Unable to block callers or spam texts

- SMS/Text messaging is unreliable sometimes Review collected by and hosted on G2.com.

Christopher M.
CM
Small-Business (50 or fewer emp.)
"Do your research...there are better options"
What do you like best about Ooma Office?

I liked the web interface and the setup was easy. Review collected by and hosted on G2.com.

What do you dislike about Ooma Office?

The service was horrible. Customer support was nearly as bad. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Small-Business (50 or fewer emp.)
"Great service at a great price!"
What do you like best about Ooma Office?

Tons of services available for a great low price. Highly recommend for small businesses who need the ability to have all the features of an enterprise system at a fraction of the price! Review collected by and hosted on G2.com.

What do you dislike about Ooma Office?

The wireless phones, the DP1's, are a bit temperamental with their connection. Review collected by and hosted on G2.com.

Paka M.
PM
Web Design Agency
Small-Business (50 or fewer emp.)
"Feature Rich Service for a Great Price and Outstanding Customer Support"
What do you like best about Ooma Office?

I was researching VoIP phone systems and Ooma Office had caught my eye and I thought it to be too good of a deal and put them aside, but a few days later I received a call from a third-party company that represents them and after asking a lot of questions, which were answered in a very detailed manner. They were even able to match a sale price on hardware that was going on at a local membership store. I placed my order and am now saving hundreds of dollars per year! The quality of the VoIP service is outstanding and no one would be able to tell the difference between this digital system and an analog system. They have an app that is feature-rich and is an excellent backup to have in the event of an internet failure. I can also modify account settings from right within the app! Great product and service and I highly recommend Review collected by and hosted on G2.com.

What do you dislike about Ooma Office?

As of yet, there is nothing to dislike! Love Ooma Office!! Since I've been asked to expand in this area I will say that the issuance of phone number and then having to swap them out after the old numbers have been ported over was a confusing and time consuming process, however, I understand that there probably isn't any way around this. Perhaps a video that explains the process and walks the customer through the steps and identifies possible problem areas as well as more detailed guidence of the process. Fortunately, the customer support is top notch and a few phone calls either solved my issues or gave me the information I needed to put my mind at ease. Review collected by and hosted on G2.com.

DO
Marketing Coordinator
Small-Business (50 or fewer emp.)
"Breath of Fresh Air! Thank you!"
What do you like best about Ooma Office?

Ooma Office was recommended to us by our IT Support Team. They had recently made the switch themselves and were 100% satisfied. So we like that our support team not only is familiar with the soft and hardware but APPROVES of it as well. The next thing about using Ooma Office is the fantastic and user-friendly dashboard! We're so thankful for a platform making personalized changes as frequently as we want FREE and INSTANT. Review collected by and hosted on G2.com.

What do you dislike about Ooma Office?

Luckily for us, we have yet to come across anything from the Ooma Office platform or billing that we have disliked or that has brought us any inconvenience. Any minor issue that we did come across, we simply called the Ooma Support Team phone number and spoke with a very friendly representative who knew EXACTLY what the issue was. She was able to have the entire issue resolved and phone call completed within a matter of minutes! PLUS it was all covered in the cost of our monthly bill. It's hard to find another provider that offers all of that. Review collected by and hosted on G2.com.

Pricing Options

Pricing provided by Ooma Office.

Ooma Office

$19.95
1 User Per Month

Ooma Office Pro

$24.95
1 User Per Month

Ooma Office Pro Plus

$29.95
1 User Per Month
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Ooma Office Features
Phone Calls
Video Calls
Screen Sharing
Hold Music
Automated Attendants
VOiP Number
Software Pairing
Browser Extension
Individual Download
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