--- title: Ooma Office Reviews meta_title: 'Ooma Office Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 134 reviews by the users' company size, role or industry to find out how Ooma Office works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 134 scale: '5' date_modified: '2026-08-04' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Ooma Office Reviews **Vendor:** Ooma, Inc. **Category:** [VoIP Providers](https://www.g2.com/categories/voip-providers) **Average Rating:** 4.5/5.0 **Total Reviews:** 134 ## About Ooma Office Ooma Office is an award-winning business communication solution designed to grow with your business. Whether you have 2 or 200 employees, Ooma delivers flexible, scalable voice and collaboration tools that are easy to manage. Ooma Office customers save an average of 50% per line compared to competing services. With unlimited line expansion, a simple do-it-yourself setup, and no contracts or long-term commitments, Ooma Office VoIP phone service makes it easy to scale at your own pace. Ooma offers 100+ powerful business phone features to support a seamless communications experience. Capabilities like AI Transcriptions, Virtual Receptionist, videoconferencing, and CRM integrations help teams collaborate more effectively and deliver exceptional customer experiences. ## Ooma Office Pros & Cons **What users like:** - Users appreciate the **intuitive ease of use** of Ooma Office, enhancing their remote work experience and efficiency. (3 reviews) - Users rave about the **easy setup** of Ooma Office, enhancing remote work and user experience significantly. (3 reviews) - Users highlight the **versatile features** of Ooma Office, significantly enhancing efficiency and customer communication for their businesses. (2 reviews) - Users appreciate the **responsive customer service** of Ooma Office, enhancing support and improving business operations. (2 reviews) - Users appreciate the **intuitive design** of Ooma Office, making remote work and setup simple and efficient. (2 reviews) - User-Friendly (2 reviews) - Chat Feature (1 reviews) - Easy Communication (1 reviews) - Users value the **easy connection** provided by Ooma Office, allowing seamless call handling from multiple devices. (1 reviews) - Easy Implementation (1 reviews) **What users dislike:** - Users experience frustrating **customer service issues** , finding it nearly impossible to reach support when needed. (1 reviews) - Users find the **high cost** of Ooma Office to be a drawback compared to no-frills alternatives. (1 reviews) - Users find the **pricing to be higher** than other more basic services, impacting affordability. (1 reviews) ## Ooma Office Discussions - [What is OOMA office?](https://www.g2.com/discussions/what-is-ooma-office) - [What is the easiest way to upgrade?](https://www.g2.com/discussions/52225-what-is-the-easiest-way-to-upgrade) - 1 upvote - [How do you have a second (extension) phone so the phone can be answered in a different room in the building?](https://www.g2.com/discussions/40751-how-do-you-have-a-second-extension-phone-so-the-phone-can-be-answered-in-a-different-room-in-the-building) - 1 upvote - [My calls cut out after about 5 min. Any suggestions?](https://www.g2.com/discussions/37698-my-calls-cut-out-after-about-5-min-any-suggestions) - 1 upvote - [Have you considered allowing a general mailbox or general fax?](https://www.g2.com/discussions/37301-have-you-considered-allowing-a-general-mailbox-or-general-fax) - 1 upvote - [View Ooma Office pricing details and edition comparison](https://www.g2.com/products/ooma-office/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+08%3A45%3A39+-0500&secure%5Bsession_id%5D=7becbabc-7826-4268-b4ca-07de697ceed6&secure%5Btoken%5D=b97a94f1e7b174f149ed9f30e608f442a1b4aa478be4288a1c3d15dfd5aee47b&format=llm_user) ## Ooma Office Integrations - [AgencyZoom](https://www.g2.com/products/vertafore-agencyzoom/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Clio Manage](https://www.g2.com/products/clio-clio-manage/reviews) - [Freshdesk](https://www.g2.com/products/freshdesk/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [Jobber](https://www.g2.com/products/jobber/reviews) - [Microsoft Dynamics 365 Connector](https://www.g2.com/products/microsoft-dynamics-365-connector/reviews) - [Pipedrive](https://www.g2.com/products/pipedrive/reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - [SugarCRM](https://www.g2.com/products/sugarcrm-sugarcrm/reviews) - [Wealthbox CRM](https://www.g2.com/products/wealthbox-crm/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zendesk Contact Center](https://www.g2.com/products/zendesk-contact-center/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Ooma Office Features **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Screen Sharing - Conference Calls - Desk-to-Desk Calls **Access** - Software Pairing - Browser Extension - Individual Download **Advanced Features** - Hold Music - Automated Attendants - VOiP Number ## Top Ooma Office Alternatives - [Nextiva](https://www.g2.com/products/nextiva/reviews) - 4.5/5.0 (3,571 reviews) - [Quo](https://www.g2.com/products/quo-quo/reviews) - 4.7/5.0 (3,374 reviews) - [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) - 4.4/5.0 (1,390 reviews)