# Ooma Office vs Quo Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Quo excels in user-friendliness, with many users highlighting its clean and intuitive interface that simplifies navigation, making it easy for new users to get started. In contrast, while Ooma Office is also praised for its intuitive design, it has fewer recent reviews, which may indicate less current user engagement.
- **Users say** that Quo's affordability is a significant advantage, with a lower entry-level price compared to Ooma Office. This makes Quo an attractive option for small businesses looking to manage costs while still accessing a feature-rich platform.
- **Reviewers mention** that Ooma Office's virtual receptionist feature is a standout, with users noting that it has directly contributed to increased business. However, Quo also offers robust customer service solutions, which users find effective in addressing their needs.
- **According to verified reviews** , both platforms are easy to set up, but Quo has a slight edge in integration capabilities, allowing users to incorporate it into existing processes without a steep learning curve. Ooma Office users appreciate its straightforward setup, but the volume of recent feedback for Quo suggests a more consistently positive experience.
- **Users highlight** that Quo's support quality is commendable, with many praising the responsiveness and helpfulness of the support team. Ooma Office also receives positive remarks for its support, but the overall volume of reviews for Quo indicates a more reliable experience across a broader user base.
- **Reviewers note** that while both products perform well in terms of call quality, Quo's additional features, such as instant messaging and workflow automation, provide a more comprehensive solution for daily operations. Ooma Office users appreciate its solid phone call capabilities, but Quo's feature set appears to offer more versatility for modern business needs.



| | Ooma Office | Quo | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 134 | 3,400 | 
| **Largest Market Segment** | Small-Business (100.0% of reviews) | Small-Business (91.4% of reviews) | 
| **Entry Level Price** | $19.95 1 User Per Month | $23.00 1 per user per month (billed annually) | 

---
## Top Pros & Cons

### Ooma Office

Pros:
- Ease of Use (3 reviews)
- Easy Setup (3 reviews)

Cons:
- Customer Service (1 reviews)
- High Cost (1 reviews)

### Quo

Pros:
- Ease of Use (700 reviews)
- Customer Support (366 reviews)

Cons:
- Connection Issues (184 reviews)
- Call Disconnections (80 reviews)

---
## Ratings Comparison
| Rating | Ooma Office | Quo | 
|---|---|---|
  | **Meets Requirements** | 9.0 (107 reviews) | 9.3 (2905 reviews) | 
  | **Ease of Use** | 9.0 (108 reviews) | 9.4 (2953 reviews) | 
  | **Ease of Setup** | 9.1 (99 reviews) | 9.3 (2233 reviews) | 
  | **Ease of Admin** | 9.0 (82 reviews) | 9.4 (1253 reviews) | 
  | **Quality of Support** | 9.0 (106 reviews) | 9.3 (2729 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (81 reviews) | 9.5 (1239 reviews) | 
  | **Product Direction (% positive)** | 8.9 (99 reviews) | 9.4 (2797 reviews) | 

---
## Pricing

### Ooma Office

#### Entry-Level Pricing

Plan: Ooma Office

Price: $19.95 1 User Per Month

Description: No Contracts. Includes 35+ business features and Unlimited calling in U.S., Canada, Mexico and Puerto Rico.

Key Features:
- Virtual Receptionist- Automate how you manage incoming calls and play custom messages
- Ooma Office Mobile App with SMS Messaging
- Ring Groups/Multi Extension Dialing	

[Browse all 3 editions](https://www.g2.com/products/ooma-office/pricing)

#### Free Trial

Yes

### Quo

#### Entry-Level Pricing

Plan: Business

Price: $23.00 1 per user per month (billed annually)

Description: For power users and teams looking for more integrations and collaboration features.

Key Features:
- Everything from Starter, plus:
- AI call summaries and transcripts
- Group calling

[Browse all 3 editions](https://www.g2.com/products/quo-quo/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Collaboration & Productivity

| Product | Score | Reviews |
|---|---|---|
| **Ooma Office** | N/A | N/A |
| **Quo** | N/A | N/A |

#### Additional Functionality

| Feature | Ooma Office | Quo | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **To-Do List** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Real Time Editing** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 

### VoIP Providers

| Product | Score | Reviews |
|---|---|---|
| **Ooma Office** | 8.3/10 | 96 |
| **Quo** | 8.4/10 | 2033 |

#### Platform Basics - VoIP Providers

| Feature | Ooma Office | Quo | 
|---|---|---|
| **PBX systems, VoIP Softphone** | Not enough data | 8.3 (483 reviews) | 
| **Call Management** | Not enough data | 8.9 (570 reviews) | 
| **Network monitoring** | Not enough data | 8.4 (480 reviews) | 
| **Integrations** | Not enough data | 8.3 (509 reviews) | 
| **Virtual PBX** | Not enough data | 7.8 (459 reviews) | 
| **SIP trunking services** | Not enough data | 7.7 (452 reviews) | 
| **Contact Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Fax Management** | Not enough data | Not enough data | 
| **Call List Management** | Not enough data | Not enough data | 
| **Call Center Management** | Not enough data | Not enough data | 
| **Queue Management** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Computer Telephony Integration** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Call Center Integration** | Not enough data | Not enough data | 

#### Basic Communication

| Feature | Ooma Office | Quo | 
|---|---|---|
| **Phone Calls** | 9.2 (91 reviews) | 9.4 (1943 reviews) | 
| **Video Calls** | 7.4 (39 reviews) | Feature Not Available | 
| **Instant Messaging** | 8.2 (12 reviews) | 9.4 (1784 reviews) | 
| **Screen Sharing** | 6.8 (40 reviews) | Feature Not Available | 
| **Conference Calls** | 8.6 (57 reviews) | Feature Not Available | 
| **Desk-to-Desk Calls** | 9.0 (66 reviews) | 8.8 (1333 reviews) | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Video Call Recording** | Not enough data | Not enough data | 
| **Two-Way Audio & Video** | Not enough data | Not enough data | 
| **SIP Trunking** | Not enough data | Not enough data | 

#### Agentic AI - VoIP Providers

| Feature | Ooma Office | Quo | 
|---|---|---|
| **Autonomous Task Execution** | Feature Not Available | 7.8 (363 reviews) | 
| **Cross-system Integration** | Feature Not Available | 7.9 (365 reviews) | 
| **Adaptive Learning** | Feature Not Available | 8.1 (362 reviews) | 
| **Proactive Assistance** | Feature Not Available | 8.0 (360 reviews) | 

#### Access

| Feature | Ooma Office | Quo | 
|---|---|---|
| **Software Pairing** | 7.7 (42 reviews) | Feature Not Available | 
| **Browser Extension** | 7.6 (40 reviews) | Feature Not Available | 
| **Individual Download** | 8.6 (52 reviews) | 9.0 (1476 reviews) | 

#### Advanced Features

| Feature | Ooma Office | Quo | 
|---|---|---|
| **Hold Music** | 8.7 (65 reviews) | 7.7 (1066 reviews) | 
| **Automated Attendants** | 8.9 (80 reviews) | 8.2 (1300 reviews) | 
| **VOiP Number** | 9.4 (80 reviews) | 9.4 (1757 reviews) | 

#### Additional Functionality

| Feature | Ooma Office | Quo | 
|---|---|---|
| **Live Chat** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Call Tracking** | Not enough data | Not enough data | 
| **Automatic Call Distribution** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Purchasing & Receiving** | Not enough data | Not enough data | 
| **Employee Directory** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Call Scripting** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Virtual Call Center** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Auto-Dialer** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Call Transfer** | Not enough data | Not enough data | 
| **Call Reporting** | Not enough data | Not enough data | 
| **Call Logging** | Not enough data | Not enough data | 
| **Voice Mail** | Not enough data | Not enough data | 
| **Caller ID** | Not enough data | Not enough data | 
| **Customizable Caller ID** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Callback Scheduling** | Not enough data | Not enough data | 
| **IVR** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Call Routing** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Call Conferencing** | Not enough data | Not enough data | 
| **Call Disposition** | Not enough data | Not enough data | 
| **Predictive Dialer** | Not enough data | Not enough data | 
| **Spam Blocker** | Not enough data | Not enough data | 
| **On-Demand Recording** | Not enough data | Not enough data | 
| **Caller Profiles** | Not enough data | Not enough data | 
| **Multiple User Accounts** | Not enough data | Not enough data | 
| **VoIP Connection** | Not enough data | Not enough data | 
| **Conferencing** | Not enough data | Not enough data | 
| **Text to Speech** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **VoIP** | Not enough data | Not enough data | 
| **Call Queues** | Not enough data | Not enough data | 
| **Call Screening** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Online Voice Transmission** | Not enough data | Not enough data | 
| **Unified Communications** | Not enough data | Not enough data | 
| **Voicemail Transcription** | Not enough data | Not enough data | 

### Google Workspace Communication Tools

| Product | Score | Reviews |
|---|---|---|
| **Ooma Office** | N/A | N/A |
| **Quo** | 7.3/10 | 49 |

#### Agentic AI - Google Workspace Communication Tools

| Feature | Ooma Office | Quo | 
|---|---|---|
| **Cross-system Integration** | Not enough data | 7.3 (49 reviews) | 

### Outbound Call Tracking

| Product | Score | Reviews |
|---|---|---|
| **Ooma Office** | N/A | N/A |
| **Quo** | 8.6/10 | 1150 |

#### Agentic AI - Outbound Call Tracking

| Feature | Ooma Office | Quo | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (119 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.9 (118 reviews) | 

#### Calling

| Feature | Ooma Office | Quo | 
|---|---|---|
| **Record Calls** | Not enough data | 9.3 (996 reviews) ✓ Verified | 
| **Generate Location** | Not enough data | 8.5 (862 reviews) ✓ Verified | 
| **Call Types** | Not enough data | 9.3 (985 reviews) ✓ Verified | 
| **Click-to-Call** | Not enough data | 9.1 (715 reviews) | 
| **Auto Dialer** | Not enough data | 7.8 (115 reviews) | 

#### Contacts

| Feature | Ooma Office | Quo | 
|---|---|---|
| **Personalization** | Not enough data | 9.1 (1024 reviews) ✓ Verified | 
| **Information Locater** | Not enough data | 8.9 (899 reviews) ✓ Verified | 
| **Record Prospect Data** | Not enough data | 8.7 (881 reviews) ✓ Verified | 
| **Contact Management** | Not enough data | Not enough data | 

#### Insights

| Feature | Ooma Office | Quo | 
|---|---|---|
| **Notes** | Not enough data | 9.0 (923 reviews) ✓ Verified | 
| **Daily Summary** | Not enough data | 8.4 (863 reviews) | 
| **Automated Voicemails** | Not enough data | 8.8 (961 reviews) ✓ Verified | 
| **Automated Emails** | Not enough data | 7.9 (825 reviews) ✓ Verified | 
| **Sorts Prospects** | Not enough data | Feature Not Available | 
| **Automated Note Taking** | Not enough data | 8.6 (116 reviews) | 
| **AI/Machine Learning** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Ooma Office | Quo | 
|---|---|---|
| **Meeting Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Recommendations** | Not enough data | Not enough data | 
| **Lead Distribution** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Performance Management** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Sales Pipeline Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Automatic Call Distribution** | Not enough data | Not enough data | 
| **Call Monitoring** | Not enough data | Not enough data | 
| **Lead Capture** | Not enough data | Not enough data | 
| **Deal Management** | Not enough data | Not enough data | 
| **Call List Management** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Call Recording** | Not enough data | Not enough data | 
| **For Contact Centers** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Data Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [VoIP Providers](https://www.g2.com/categories/voip-providers)


**Unique to Quo (2):** [Google Workspace Communication Tools ](https://www.g2.com/categories/google-workspace-communication-tools), [Outbound Call Tracking Software](https://www.g2.com/categories/outbound-call-tracking)


---
## Reviewer Demographics

### By Company Size

| Segment | Ooma Office | Quo | 
|---|---|---|
| **Small-Business** | 100.0% | 91.4% | 
| **Mid-Market** | 0% | 7.4% | 
| **Enterprise** | 0% | 1.2% | 

### By Industry

#### Ooma Office

- **Insurance:** 11.6%
- **Construction:** 7.0%
- **Legal Services:** 5.4%
- **Financial Services:** 3.9%
- **Non-Profit Organization Management:** 3.9%
- **Accounting:** 3.1%
- **Health, Wellness and Fitness:** 3.1%
- **Consumer Services:** 3.1%
- **Retail:** 3.1%
- **Computer & Network Security:** 2.3%
- **Other:** 53.5%

#### Quo

- **Real Estate:** 8.5%
- **Construction:** 6.0%
- **Consumer Services:** 5.4%
- **Marketing and Advertising:** 4.7%
- **Health, Wellness and Fitness:** 4.7%
- **Computer Software:** 4.6%
- **Information Technology and Services:** 4.2%
- **Hospital & Health Care:** 3.7%
- **Financial Services:** 3.0%
- **Retail:** 2.5%
- **Other:** 52.6%

---
## Alternatives

### Alternatives to Ooma Office

- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3622 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1434 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4202 reviews)
- [Intermedia Unite](https://www.g2.com/products/intermedia-unite/reviews) — 4.5/5 stars (522 reviews)
- [3CX](https://www.g2.com/products/3cx/reviews) — 4.4/5 stars (547 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (503 reviews)
- [net2phone](https://www.g2.com/products/net2phone-g2/reviews) — 4.4/5 stars (192 reviews)
- [Crexendo](https://www.g2.com/products/crexendo/reviews) — 4.9/5 stars (357 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1644 reviews)

### Alternatives to Quo

- [iPlum](https://www.g2.com/products/iplum/reviews) — 4.3/5 stars (201 reviews)
- [Dialpad Connect](https://www.g2.com/products/dialpad-connect/reviews) — 4.4/5 stars (4202 reviews)
- [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) — 4.3/5 stars (2394 reviews)
- [Aircall](https://www.g2.com/products/aircall/reviews) — 4.4/5 stars (1644 reviews)
- [CloudTalk](https://www.g2.com/products/cloudtalk/reviews) — 4.4/5 stars (1851 reviews)
- [MightyCall](https://www.g2.com/products/mightycall/reviews) — 4.4/5 stars (344 reviews)
- [Nextiva](https://www.g2.com/products/nextiva/reviews) — 4.5/5 stars (3622 reviews)
- [RingEX](https://www.g2.com/products/ringex/reviews) — 4.2/5 stars (1434 reviews)
- [GoTo Connect](https://www.g2.com/products/goto-connect/reviews) — 4.4/5 stars (1415 reviews)
- [Vonage Business Communications](https://www.g2.com/products/vonage-business-communications/reviews) — 4.3/5 stars (503 reviews)

---
## Top Discussions

### Ooma Office

No discussions available for this product.

### Quo

- Title: [Is open phone legit?](https://www.g2.com/discussions/is-open-phone-legit) — 26 comments
  > **Top comment:** "Yes Open Phone is legit! It is the best phone service on the market. "
- Title: [Is open phone free?](https://www.g2.com/discussions/is-open-phone-free) — 11 comments
  > **Top comment:** "No"
- Title: [What is like Google Voice?](https://www.g2.com/discussions/what-is-like-google-voice) — 4 comments
  > **Top comment:** "It is similar to google voice. There are some differences, though. Through OpenPhone, you can multiple numbers. Google Voice has a habit of having delays..."
- Title: [How does OpenPhone work?](https://www.g2.com/discussions/how-does-openphone-work) — 3 comments
  > **Top comment:** "It works great. Amazing audio quality, great functionality within the app or browser. No bugs."
- Title: [Do others experience issues with audio quality or SMS notifications?](https://www.g2.com/discussions/do-others-experience-issues-with-audio-quality-or-sms-notifications) — 2 comments, 1 upvote
  > **Top comment:** "Comment deleted by user."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/ooma-office-vs-quo-quo)