Ontop Reviews & Product Details

I love how Ontop handles my payroll and the ease with which I can transfer part of my money to my account. I use Ontop's international credit card a lot and I like that it's linked with Google Pay, which makes my transactions easier. Additionally, the Reserve cashback program is a great benefit, especially because in Ecuador it allows me to avoid paying VAT on services like Uber. The overall experience with the card and accounts at Ontop is very positive, which leads me to recommend it to my coworkers. Review collected by and hosted on G2.com.

I have had cases where I need more support from Ontop in some situations, such as managing cancellations or obtaining accurate information. For example, once I made a payment that Uber did not refund, and between Ontop and Uber, they passed the responsibility. I would have preferred Ontop to help better with that. I also have concerns about what would happen in case of fraud, whether Ontop would support me in erroneous or unreversed transactions. These are points I think can be improved. Review collected by and hosted on G2.com.

I like that I can have a physical card that does not generate extra handling costs and allows me to make purchases very easily and comfortably in Colombia at physical points and internationally through digital platforms with the verification code.

Additionally, the ease and speed with which I can transfer money to my own bank account with low rates.

The platform is easy to manage, intuitive, and has relevant information about my products and the services I can link to make payments from there to different providers, integrating the services very well.

The support and service channels are very good and fast, especially WhatsApp. Always accurate responses. Review collected by and hosted on G2.com.

The least useful aspect of the app is that in Colombia there are many services that still cannot be linked, and it would be very useful if more service companies like EPM could join.

It is also slow to register third-party accounts, and the money takes time to arrive, which makes it difficult to use the platform for agile transactions with other people who do not belong to Ontop.

On the other hand, the virtual card also has difficulties with other businesses and virtual platforms, it does not allow payment and is rejected. Review collected by and hosted on G2.com.

What I like best about Ontop is how simple and convenient it makes managing international payments. The platform is easy to use, and having everything in one place saves me time and makes the whole process much smoother. I think Ontop offers good value for the price. The fees are competitive compared with other options I considered, and the platform makes managing international payments more convenient. Overall, the pricing feels fair for the service provided. Review collected by and hosted on G2.com.

What I dislike most is that when there are technical issues, support can take a while to respond and resolve the problem. I think faster assistance during these situations would make the overall experience much better. Review collected by and hosted on G2.com.

What I like most about Ontop is the freedom to move my money quickly and easily. I also highly value the card, as it allows me to use my funds directly, and the benefits of Ontop Reserve, which add significant value to the service. Review collected by and hosted on G2.com.

So far, I haven't had any major issues with Ontop. Overall, my experience has been very good, and the service meets my needs. Like any platform, there are always things that can be improved, but I have no significant complaints at this time. Review collected by and hosted on G2.com.

Its ease of use. I really like that there are many new features every week. Its Reserve program is one of the best I've tried as it is truly designed for users who travel the world or use many digital services. Additionally, its network is very integrated with businesses and there are no issues receiving money in my traditional bank account in Colombia. Review collected by and hosted on G2.com.

The options related to public service payments, while they may work for some, are not suitable for me. Review collected by and hosted on G2.com.

It makes it easy for me to receive money and transfer easily with Ontop. I subscribed to Ontop Reserve and now have access to many additional things besides cashback. They always inform about important matters, which makes me feel safe. I have the possibility to do other things besides withdrawal, and the transfers are fast. I receive the main information by email, which makes me feel secure. The card allows me to withdraw and shop in different places. I can request an advance in emergencies, which helps a lot. The app is very easy to understand and use, now I don't remember every step of the initial setup, but I don't need to because it's very user-friendly. I don't stress using the app at all and genuinely love it. Review collected by and hosted on G2.com.

Nothing to comment on at the moment. Review collected by and hosted on G2.com.

I like the card feature on Ontop, especially the ability to use it to generate revenue. I also appreciate being able to pay for services within the app and send money quickly to my Colombian bank. Ontop Reserve gives me cash back for making transactions with my card. Additionally, I made the switch from Payoneer to Ontop due to the fees. Review collected by and hosted on G2.com.

I would like the virtual card added to the Apple Wallet because I prefer not to use physical cards and have all my cards in the Apple Wallet. The KYC verification process took like 2 days, which could be quicker. Review collected by and hosted on G2.com.

I like that it is really easy to send your money to your bank account, also they have the option for you to use their card and also they have a program called Reserve where you get discounts. Review collected by and hosted on G2.com.

I think they can improve their exchange rate. Review collected by and hosted on G2.com.

I like that Ontop is easy and simple to use, and it just works, solving the problem efficiently. It's easy to add new people and send them the contract, and I can completely hand off the payment part. The initial setup of Ontop was very easy. Review collected by and hosted on G2.com.

I would like to have less delays between when we transfer the money to Ontop and when Ontop transfers it to the freelancers. I guess there are delays in the money movement part because of the parties involved in the middle, but it's not a great experience for our freelancers. Review collected by and hosted on G2.com.

I like that Ontop is a very easy-to-understand and use application, the initial setup was very simple. Additionally, it gives me cashback for every purchase I make, which I can use to keep shopping. I enjoy that it offers a very good exchange rate for converting to soles and euros, especially when transferring money to Peru and Europe. I also appreciate that the transfers are same-day and with low fees. Review collected by and hosted on G2.com.

I absolutely need to have the physical card to make purchases, it has no link with Apple Wallet. Review collected by and hosted on G2.com.