G2 reviewers report that Remote excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Ontop. Users appreciate the platform's comprehensive features, noting that "all my documents are always ready" and that customer support is responsive and helpful.
Users say that Remote's implementation process is notably smooth, with many highlighting the "easy to use" interface and quick setup. In contrast, while Ontop also offers a user-friendly experience, some users feel that Remote's extensive features provide a more robust solution for managing payroll and employment needs.
Reviewers mention that Remote's customer support is a standout feature, with many praising the quick response times and helpfulness. Users have expressed satisfaction with the support they receive, stating that it enhances their overall experience, while Ontop's support, although appreciated, does not receive the same level of acclaim.
According to verified reviews, Remote's ease of use is frequently highlighted, with users enjoying the ability to manage payslips, PTO, and benefits all in one place. Ontop, while also user-friendly, is noted for its simplicity in handling payments, but some users feel it lacks the depth of features that Remote offers.
Users appreciate Remote's strong focus on international hiring support, which is reflected in its high ratings for features like compliance management and data quality. Ontop, on the other hand, is recognized for its efficiency in fund transfers and its intuitive interface, but it may not provide the same level of comprehensive support for global employment needs.
G2 reviewers highlight that Remote's extensive review activity indicates a strong user base and ongoing satisfaction, with 276 recent reviews compared to Ontop's 14. This suggests that Remote is actively meeting user needs and adapting to feedback, while Ontop may have room for growth in user engagement and feature development.
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