
I’ve been using Ontop for over a year as my primary payment platform, and I’ve consistently had a great experience. What stands out most is the speed of international transfers — funds are credited to my account much faster than with other services I’ve tried.
The redesigned “Reserve” benefits program is a smart move. It feels more relevant and user-friendly, and it actually encouraged me to start using it this month.
I’ve also shifted to using my Ontop card for most of my purchases abroad. Instead of converting money in advance, I now prefer to pay directly in local currency — it’s been convenient and cost-effective.
On the rare occasions when I’ve had issues with a transaction, customer support was fast, clear, and helpful. That kind of reliability gives me peace of mind.
Overall, Ontop keeps evolving in the right direction, and I’m genuinely excited to see what they launch next. Review collected by and hosted on G2.com.
The only real pain point I’ve encountered is that I can’t use my Ontop wallet balance or Ontop card to pay off my personal credit card. This forces me to withdraw the money and handle the currency exchange myself, which can lead to unnecessary fees or delays. I’d love to see this flexibility added in the future. Review collected by and hosted on G2.com.
Thanks so much for the thoughtful review, Miguel Ángel! We're really glad Ontop is helping you move money globally with more ease and speed—and it's great to hear Reserve encouraged you to try something new.
Noted on the card flexibility feedback. You're totally right, and it's something our team is already exploring. We’ll keep pushing to make Ontop even more useful for your everyday needs.
Let’s keep building this global experience together 💪
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