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# CentralReach vs OnShift Comparison - What are their main differences?

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Pricing

**CentralReach**
No pricing available

**OnShift**
 **Contact Vendor for Pricing** · Basic

**Pricing Insights**
from reviews

Time to Implement

**CentralReach**
Not enough reviews yet

**OnShift**
1 month

Based on 8 responses

Return on Investment

**CentralReach**
Not enough reviews yet

**OnShift**
Not enough reviews yet

Perceived Cost

**CentralReach**
$$$$$

**OnShift**
$$$$$

Average Discount

**CentralReach**
Not enough reviews yet

**OnShift**
Not enough reviews yet

 ![CentralReach](https://images.g2crowd.com/uploads/product/hd_favicon/e5a10eb59f46eae2e6bee13c27df6556/centralreach.svg "CentralReach")

 ![OnShift](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_25f3e9b7e9e495d141217b0cea4f3fb4/onshift.jpg "OnShift")

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**Pros & Cons**
from reviews

**CentralReach**
Not enough data

**OnShift**
[
Ease of Use (11)
](https://www.g2.com/products/onshift/reviews?filters%5Bsentiment_snippet%5D=1244434&qs=pros-and-cons#reviews)[
Navigation Ease (4)
](https://www.g2.com/products/onshift/reviews?filters%5Bsentiment_snippet%5D=1244041&qs=pros-and-cons#reviews)[
Notification Issues (2)
](https://www.g2.com/products/onshift/reviews?filters%5Bsentiment_snippet%5D=1244492&qs=pros-and-cons#reviews)[
Software Bugs (2)
](https://www.g2.com/products/onshift/reviews?filters%5Bsentiment_snippet%5D=1244514&qs=pros-and-cons#reviews)

Integrations

**CentralReach**
Not enough data

**OnShift**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_a171de99bfc10e9d94138daad5403666/adp-comprehensive-services.jpg "Product Avatar Image")

ADP Comprehensive Services

](https://www.g2.com/products/adp-comprehensive-services/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_8f13132e7bc48edda7c651ae84f389fa/attendance-on-demand.png "Product Avatar Image")

Attendance on Demand

](https://www.g2.com/products/attendance-on-demand/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_88ff0439d48fcfa790b65de4a1bccf03/datis-part-of-continuumcloud.png "Product Avatar Image")

DATIS, Part of ContinuumCloud

](https://www.g2.com/products/datis-part-of-continuumcloud/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_71f82e7529f1e435bf9339a57840f7b2/ecp-ecp.png "Product Avatar Image")

ECP

](https://www.g2.com/products/ecp-ecp/reviews)[
View all
](https://www.g2.com/products/onshift/integrations)

Screenshots

**CentralReach**
 ![CentralReach screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/89081/SA---CR-Homepage.png)

**OnShift**
 ![OnShift screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/27223/mobile-apps.jpg)

**Ratings**
from reviews

Meets Requirements

**CentralReach**

8.5

8.549

**OnShift**

8.9

8.931

Ease of Use

**CentralReach**

7.9

7.950

**OnShift**

8.8

8.832

Ease of Setup

**CentralReach**

6.8

6.818

**OnShift**

9.0

9.020

Ease of Admin

**CentralReach**

8.1

8.117

**OnShift**

8.8

8.822

Quality of Support

**CentralReach**

7.9

7.946

**OnShift**

9.1

9.129

Has the product been a good partner in doing business?

**CentralReach**

8.8

8.816

**OnShift**

9.2

9.221

Product Direction (% positive)

**CentralReach**

8.3

8.348

**OnShift**

8.5

8.531

**Features**
ratings from reviews

Medical Staff Scheduling

8.7

8

9.0

13

Healthcare HR

Not enough data

7.1

7

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
27.1%

Mid-Market(51-1000 emp.)
62.7%

Enterprise(\> 1000 emp.)
10.2%

Small-Business(50 or fewer emp.)
27.1%

Mid-Market(51-1000 emp.)
62.7%

Enterprise(\> 1000 emp.)
10.2%

Small-Business(50 or fewer emp.)
20.0%

Mid-Market(51-1000 emp.)
67.5%

Enterprise(\> 1000 emp.)
12.5%

Small-Business(50 or fewer emp.)
20.0%

Mid-Market(51-1000 emp.)
67.5%

Enterprise(\> 1000 emp.)
12.5%

**Reviewers' Industry**

[![CentralReach](https://images.g2crowd.com/uploads/product/hd_favicon/e5a10eb59f46eae2e6bee13c27df6556/centralreach.svg "CentralReach")](https://www.g2.com/products/centralreach/reviews)
CentralReach

Mental Health Care
32.2%

Individual & Family Services
18.6%

Hospital & Health Care
15.3%

Medical Practice
13.6%

Health, Wellness and Fitness
8.5%

Other
11.9%

[![OnShift](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_25f3e9b7e9e495d141217b0cea4f3fb4/onshift.jpg "OnShift")](https://www.g2.com/products/onshift/reviews)
OnShift

Hospital & Health Care
72.5%

Health, Wellness and Fitness
10.0%

Staffing and Recruiting
5.0%

Medical Practice
5.0%

Non-Profit Organization Management
2.5%

Other
5.0%

Alternatives

**CentralReach Alternatives**

 ![Epic](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_1d691480aa3fba0192c2518d27b928f0/epic.jpeg "Epic")

[
Epic
](/products/epic/reviews)

 ![ShiftWizard](https://images.g2crowd.com/uploads/product/hd_favicon/08e917e09480d7e9b2226d625689f5a5/shiftwizard.svg "ShiftWizard")

[
ShiftWizard
](/products/shiftwizard/reviews)

 ![Carepatron](https://images.g2crowd.com/uploads/product/hd_favicon/e0b1627f944f61e3969229e61631b1cb/carepatron.svg "Carepatron")

[
Carepatron
](/products/carepatron/reviews)

 ![Humanity Schedule by TCP](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_d9a9ff15d4b1e10132c41226a0092a5b/humanity-schedule-by-tcp.png "Humanity Schedule by TCP")

[
Humanity Schedule by TCP
](/products/humanity-schedule-by-tcp/reviews)

**OnShift Alternatives**

 ![QGenda Advanced Scheduling for Providers](https://images.g2crowd.com/uploads/product/hd_favicon/45b5b408b2ab9559ffe8fbdd22b5cf47/qgenda-advanced-scheduling-for-providers.svg "QGenda Advanced Scheduling for Providers")

[
QGenda Advanced Scheduling...
](/products/qgenda-advanced-scheduling-for-providers/reviews)

 ![UKG Pro](https://images.g2crowd.com/uploads/product/hd_favicon/b835aef8b35fc2846401a2836372f785/ukg-pro.svg "UKG Pro")

[
UKG Pro
](/products/ukg-pro/reviews)

 ![Humanity Schedule by TCP](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_d9a9ff15d4b1e10132c41226a0092a5b/humanity-schedule-by-tcp.png "Humanity Schedule by TCP")

[
Humanity Schedule by TCP
](/products/humanity-schedule-by-tcp/reviews)

 ![ADP Workforce Now](https://images.g2crowd.com/uploads/product/hd_favicon/1487565767/adp-workforce-now.svg "ADP Workforce Now")

[
Workforce Now
](/products/adp-workforce-now/reviews)

## CentralReach vs OnShift FAQs

Generated using AI

Last updated: August 16, 2026

### What is the difference between OnShift vs CentralReach?

OnShift stands out for higher reviewer satisfaction in ease of setup, support, and overall rating compared to CentralReach.

| [OnShift](https://www.g2.com/products/onshift/reviews) | [CentralReach](https://www.g2.com/products/centralreach/reviews) |
| --- | --- |
| 4.5/5 (40 reviews) | 3.7/5 (64 reviews) |
| Mid-Market | Mid-Market |
| 9.0 | 6.8 |
| 9.1 | 7.9 |
| Ease of Use (11 all-time mentions) | — |

### How do the pricing models of OnShift and CentralReach compare?

OnShift is rated higher for value, with reviewers expressing greater satisfaction with its price and cost compared to CentralReach.

- **OnShift:** Reviewers consistently highlight OnShift as a strong value, with high satisfaction on price and cost dimensions.
- **CentralReach:** Reviewers are less satisfied with CentralReach's value, as reflected in its lower price and cost satisfaction scores.

### What are the best alternatives to OnShift and CentralReach?

Epic, QGenda Advanced Scheduling for Providers, and UKG Pro are the top three alternatives to OnShift and CentralReach.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [OnShift](https://www.g2.com/products/onshift/reviews) | 4.5/5 (40 reviews) | Mid-Market | Strong value sentiment | Ease of Use (11 all-time mentions) |
| [CentralReach](https://www.g2.com/products/centralreach/reviews) | 3.7/5 (64 reviews) | Mid-Market | Lower value sentiment | — |
| [Epic](https://www.g2.com/products/epic/reviews) | 4.2/5 (938 reviews) | Enterprise | — | — |
| [QGenda Advanced Scheduling for Providers](https://www.g2.com/products/qgenda-advanced-scheduling-for-providers/reviews) | 4.6/5 (164 reviews) | Mid-Market | — | — |
| [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) | 4.3/5 (2252 reviews) | Mid-Market | — | — |

### Which Medical Staff Scheduling features should I prioritize when comparing OnShift and CentralReach?

Buyers should prioritize Automated Scheduling, Ease of Setup, Quality of Support, Mass Notifications, and Absence Management when comparing OnShift and CentralReach.

- **Automated Scheduling:** OnShift is frequently praised for its automated scheduling capabilities, with 1 all-time mention; CentralReach is also cited for scheduling but with less frequency.
- **Ease of Setup:** OnShift scores 9.0, CentralReach 6.8.
- **Quality of Support:** OnShift scores 9.1, CentralReach 7.9.
- **Mass Notifications:** OnShift offers Mass Notifications, which CentralReach does not.
- **Absence Management:** CentralReach offers Absence Management and Days-Off Approval, which OnShift does not.

### What are the pros and cons of OnShift vs CentralReach?

OnShift's headline strength is ease of use, while CentralReach is noted for its broad feature set but faces trade-offs in reliability and intuitiveness.

- **OnShift strengths:** Ease of Use (11 all-time mentions), Navigation Ease (4), Helpful (3), Time-saving (3), Reporting (2), Automation (1), Customer Support (1), Easy Access (1), Features (1), Guidance (1), Intuitive (1).
- **OnShift trade-offs:** Notification Issues (2), Software Bugs (2), Complex Setup (1), Data Integration (1), Difficult Customization (1), Difficult Learning (1), Inefficient Hiring Process (1), Poor Customer Support (1), Poor Visibility (1).
- **CentralReach strengths:** Reviewers highlight a wide range of features and easy access to information in recent reviews.
- **CentralReach trade-offs:** Reviewers note system outages, slow performance, a steep learning curve, and reliability issues in recent reviews.

### Is OnShift or CentralReach better for small businesses?

OnShift is a better fit for small businesses, as reviewers cite ease of use and value for organizations with fewer employees.

- **OnShift:** Largest segment is Mid-Market, but reviewers from smaller organizations highlight its suitability for small teams and ease of use.
- **CentralReach:** Largest segment is Mid-Market, with reviewers noting a steeper learning curve and more complex setup, making it less optimal for small businesses.

### Which Medical Staff Scheduling platform has better integrations?

OnShift and CentralReach are at parity for integrations, as neither product has recent reviewer-cited integration data.

- **OnShift:** No recent reviewer-cited integrations.
- **CentralReach:** No recent reviewer-cited integrations.

### How do OnShift and CentralReach compare on customer support?

OnShift outperforms CentralReach on Quality of Support by a margin of 1.2 points, a material difference.

- **OnShift:** Reviewers consistently praise OnShift's customer service, describing support as quick, helpful, and genuinely invested in client satisfaction.
- **CentralReach:** Reviewers note helpful support but also mention inconsistent experiences, with some citing slow response times and unresolved issues.

### Which is easier to implement, OnShift or CentralReach?

OnShift is easier to implement than CentralReach, with a 2.2-point advantage in Ease of Setup.

- **OnShift:** Reviewers describe setup as straightforward, with many citing a smooth onboarding process and high ease-of-setup scores.
- **CentralReach:** Reviewers report a steeper learning curve, more complex setup, and the need for extensive training, reflected in lower ease-of-setup scores.

### Which product has better Automated Scheduling?

OnShift is favored for Automated Scheduling, with reviewers specifically citing its automation capabilities and higher satisfaction scores.

- **OnShift:** Automated Scheduling is highlighted in reviews, with an all-time mention and high satisfaction in ease of use and automation features.
- **CentralReach:** Scheduling is described as easy to use, but reviewers cite more frequent system outages and reliability issues impacting scheduling functions.

## CentralReach vs OnShift

When assessing the two solutions, reviewers found OnShift easier to use, set up, and administer. Reviewers also preferred doing business with OnShift overall.

- Reviewers felt that OnShift meets the needs of their business better than CentralReach.
- When comparing quality of ongoing product support, reviewers felt that OnShift is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of OnShift over CentralReach.