# CentralReach vs OnShift Comparison

---
## Frequently Asked Questions

### What is the difference between OnShift vs CentralReach?

OnShift stands out for higher reviewer satisfaction in ease of setup, support, and overall rating compared to CentralReach.

| [OnShift](https://www.g2.com/products/onshift/reviews) | [CentralReach](https://www.g2.com/products/centralreach/reviews) |
| --- | --- |
| 4.5/5 (40 reviews) | 3.7/5 (64 reviews) |
| Mid-Market | Mid-Market |
| 9.0 | 6.8 |
| 9.1 | 7.9 |
| Ease of Use (11 all-time mentions) | — |



### How do the pricing models of OnShift and CentralReach compare?

OnShift is rated higher for value, with reviewers expressing greater satisfaction with its price and cost compared to CentralReach.

- **OnShift:** Reviewers consistently highlight OnShift as a strong value, with high satisfaction on price and cost dimensions.
- **CentralReach:** Reviewers are less satisfied with CentralReach's value, as reflected in its lower price and cost satisfaction scores.



### What are the best alternatives to OnShift and CentralReach?

Epic, QGenda Advanced Scheduling for Providers, and UKG Pro are the top three alternatives to OnShift and CentralReach.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [OnShift](https://www.g2.com/products/onshift/reviews) | 4.5/5 (40 reviews) | Mid-Market | Strong value sentiment | Ease of Use (11 all-time mentions) |
| [CentralReach](https://www.g2.com/products/centralreach/reviews) | 3.7/5 (64 reviews) | Mid-Market | Lower value sentiment | — |
| [Epic](https://www.g2.com/products/epic/reviews) | 4.2/5 (938 reviews) | Enterprise | — | — |
| [QGenda Advanced Scheduling for Providers](https://www.g2.com/products/qgenda-advanced-scheduling-for-providers/reviews) | 4.6/5 (164 reviews) | Mid-Market | — | — |
| [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) | 4.3/5 (2252 reviews) | Mid-Market | — | — |



### Which Medical Staff Scheduling features should I prioritize when comparing OnShift and CentralReach?

Buyers should prioritize Automated Scheduling, Ease of Setup, Quality of Support, Mass Notifications, and Absence Management when comparing OnShift and CentralReach.

- **Automated Scheduling:** OnShift is frequently praised for its automated scheduling capabilities, with 1 all-time mention; CentralReach is also cited for scheduling but with less frequency.
- **Ease of Setup:** OnShift scores 9.0, CentralReach 6.8.
- **Quality of Support:** OnShift scores 9.1, CentralReach 7.9.
- **Mass Notifications:** OnShift offers Mass Notifications, which CentralReach does not.
- **Absence Management:** CentralReach offers Absence Management and Days-Off Approval, which OnShift does not.



### What are the pros and cons of OnShift vs CentralReach?

OnShift's headline strength is ease of use, while CentralReach is noted for its broad feature set but faces trade-offs in reliability and intuitiveness.

- **OnShift strengths:** Ease of Use (11 all-time mentions), Navigation Ease (4), Helpful (3), Time-saving (3), Reporting (2), Automation (1), Customer Support (1), Easy Access (1), Features (1), Guidance (1), Intuitive (1).
- **OnShift trade-offs:** Notification Issues (2), Software Bugs (2), Complex Setup (1), Data Integration (1), Difficult Customization (1), Difficult Learning (1), Inefficient Hiring Process (1), Poor Customer Support (1), Poor Visibility (1).
- **CentralReach strengths:** Reviewers highlight a wide range of features and easy access to information in recent reviews.
- **CentralReach trade-offs:** Reviewers note system outages, slow performance, a steep learning curve, and reliability issues in recent reviews.



### Is OnShift or CentralReach better for small businesses?

OnShift is a better fit for small businesses, as reviewers cite ease of use and value for organizations with fewer employees.

- **OnShift:** Largest segment is Mid-Market, but reviewers from smaller organizations highlight its suitability for small teams and ease of use.
- **CentralReach:** Largest segment is Mid-Market, with reviewers noting a steeper learning curve and more complex setup, making it less optimal for small businesses.



### Which Medical Staff Scheduling platform has better integrations?

OnShift and CentralReach are at parity for integrations, as neither product has recent reviewer-cited integration data.

- **OnShift:** No recent reviewer-cited integrations.
- **CentralReach:** No recent reviewer-cited integrations.



### How do OnShift and CentralReach compare on customer support?

OnShift outperforms CentralReach on Quality of Support by a margin of 1.2 points, a material difference.

- **OnShift:** Reviewers consistently praise OnShift's customer service, describing support as quick, helpful, and genuinely invested in client satisfaction.
- **CentralReach:** Reviewers note helpful support but also mention inconsistent experiences, with some citing slow response times and unresolved issues.



### Which is easier to implement, OnShift or CentralReach?

OnShift is easier to implement than CentralReach, with a 2.2-point advantage in Ease of Setup.

- **OnShift:** Reviewers describe setup as straightforward, with many citing a smooth onboarding process and high ease-of-setup scores.
- **CentralReach:** Reviewers report a steeper learning curve, more complex setup, and the need for extensive training, reflected in lower ease-of-setup scores.



### Which product has better Automated Scheduling?

OnShift is favored for Automated Scheduling, with reviewers specifically citing its automation capabilities and higher satisfaction scores.

- **OnShift:** Automated Scheduling is highlighted in reviews, with an all-time mention and high satisfaction in ease of use and automation features.
- **CentralReach:** Scheduling is described as easy to use, but reviewers cite more frequent system outages and reliability issues impacting scheduling functions.



| | CentralReach | OnShift | 
|---|---|---|
| **Star Rating** | 3.7 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 64 | 40 | 
| **Largest Market Segment** | Mid-Market (62.7% of reviews) | Mid-Market (67.5% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### CentralReach

**Not enough data**

### OnShift

Pros:
- Ease of Use (11 reviews)
- Navigation Ease (4 reviews)

Cons:
- Notification Issues (2 reviews)
- Software Bugs (2 reviews)

---
## Ratings Comparison
| Rating | CentralReach | OnShift | 
|---|---|---|
  | **Meets Requirements** | 8.5 (49 reviews) | 8.9 (31 reviews) | 
  | **Ease of Use** | 7.9 (50 reviews) | 8.8 (32 reviews) | 
  | **Ease of Setup** | 6.8 (18 reviews) | 9.0 (20 reviews) | 
  | **Ease of Admin** | 8.1 (17 reviews) | 8.8 (22 reviews) | 
  | **Quality of Support** | 7.9 (46 reviews) | 9.1 (29 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (16 reviews) | 9.2 (21 reviews) | 
  | **Product Direction (% positive)** | 8.3 (48 reviews) | 8.5 (31 reviews) | 

---
## Pricing

### CentralReach

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### OnShift

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Patient Scheduling

| Product | Score | Reviews |
|---|---|---|
| **CentralReach** | N/A | N/A |
| **OnShift** | N/A | N/A |

#### Additional Functionality

| Feature | CentralReach | OnShift | 
|---|---|---|
| **Patient Records Management** | Not enough data | Not enough data | 
| **Pre-Appointment Screening** | Not enough data | Not enough data | 
| **EMR/EHR** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Broadcast Messaging** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Cancellation Management** | Not enough data | Not enough data | 
| **Room Scheduling** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Faculty/Staff Management** | Not enough data | Not enough data | 
| **Recurring Appointments** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Multiple Appointment Types** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **No-Show Tracking** | Not enough data | Not enough data | 
| **Patient Portal** | Not enough data | Not enough data | 
| **Multi-Physician** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Wait List Management** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Patient Communications** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Prescription Renewal** | Not enough data | Not enough data | 
| **Patient Questionnaires** | Not enough data | Not enough data | 
| **Insurance Eligibility Verification** | Not enough data | Not enough data | 
| **Patient Intake** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Virtual Meetings** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Check-in/Check-out** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Online Scheduling** | Not enough data | Not enough data | 

### Mental Health

| Product | Score | Reviews |
|---|---|---|
| **CentralReach** | N/A | N/A |
| **OnShift** | N/A | N/A |

#### Administrative

| Feature | CentralReach | OnShift | 
|---|---|---|
| **Workflow Management** | Not enough data | Not enough data | 
| **Billing** | Not enough data | Not enough data | 
| **Security and Authorization** | Not enough data | Not enough data | 
| **Practice Management** | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | 
| **Insurance Management** | Not enough data | Not enough data | 
| **Appointment Scheduler** | Not enough data | Not enough data | 
| **Patient Portal** | Not enough data | Not enough data | 
| **HIPAA Compliance** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Medication Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Claims Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 

#### Clinical

| Feature | CentralReach | OnShift | 
|---|---|---|
| **Patient Records** | Not enough data | Not enough data | 
| **Specialty EHR Templates** | Not enough data | Not enough data | 
| **Interoperability** | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | 
| **E-Prescription** | Not enough data | Not enough data | 
| **EMR/EHR** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | CentralReach | OnShift | 
|---|---|---|
| **Initial Assessments** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Teletherapy** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Confirmations/Reminders** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **For Group Therapy** | Not enough data | Not enough data | 
| **Appointment Scheduling** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Lab Integration** | Not enough data | Not enough data | 
| **E-Prescribing** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Treatment Planning** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Charting** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **For Substance Abuse Therapy** | Not enough data | Not enough data | 
| **Outcome Assessment Tools** | Not enough data | Not enough data | 
| **Therapy Notes** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Secure Messaging** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Income/Expense Tracking** | Not enough data | Not enough data | 
| **Telemedicine** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Compliance Tracking** | Not enough data | Not enough data | 
| **Client Database** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Coding Assistance** | Not enough data | Not enough data | 
| **Patient Intake** | Not enough data | Not enough data | 
| **Online Booking** | Not enough data | Not enough data | 

### Medical Staff Scheduling

| Product | Score | Reviews |
|---|---|---|
| **CentralReach** | 8.7/10 | 8 |
| **OnShift** | 9.0/10 | 13 |

#### Operations

| Feature | CentralReach | OnShift | 
|---|---|---|
| **Automated Scheduling** | 8.9 (6 reviews) | 8.9 (12 reviews) | 
| **Absence Management** | Not enough data | Feature Not Available | 
| **Mobile Access** | 7.4 (7 reviews) | 8.5 (12 reviews) | 
| **Resource Management** | 8.9 (6 reviews) | 9.0 (12 reviews) | 
| **Physician Management** | Not enough data | Not enough data | 
| **Claims Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Wait List Management** | Not enough data | Not enough data | 
| **Patient Records Management** | Not enough data | Not enough data | 
| **Appointment Management** | Not enough data | Not enough data | 
| **Faculty/Staff Management** | Not enough data | Not enough data | 
| **Appointment Scheduling** | Not enough data | Not enough data | 
| **On Call Scheduling** | Not enough data | Not enough data | 

#### Administrative

| Feature | CentralReach | OnShift | 
|---|---|---|
| **Employee Work Status** | 8.9 (6 reviews) | 9.2 (13 reviews) | 
| **Days-Off Approval** | Not enough data | Feature Not Available | 
| **Time Tracking** | 9.3 (7 reviews) | 9.1 (11 reviews) | 
| **Staffing Data** | 8.9 (6 reviews) | 9.2 (13 reviews) | 
| **Mass Notifications** | Feature Not Available | 9.4 (12 reviews) | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Cancellation Tracking** | Not enough data | Not enough data | 
| **No-Show Tracking** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | CentralReach | OnShift | 
|---|---|---|
| **Customizable Reports** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Calendar Sync** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Insurance Eligibility Verification** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Charting** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Recurring Appointments** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 

### Healthcare HR

| Product | Score | Reviews |
|---|---|---|
| **CentralReach** | N/A | N/A |
| **OnShift** | 7.1/10 | 7 |

#### Operations

| Feature | CentralReach | OnShift | 
|---|---|---|
| **Personnel Management** | Not enough data | 7.5 (6 reviews) | 
| **Talent Management** | Not enough data | Not enough data | 
| **Regulation and Compliance** | Not enough data | 7.2 (6 reviews) | 
| **Metrics and Reporting** | Not enough data | 6.7 (6 reviews) | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

### Employee Scheduling

| Product | Score | Reviews |
|---|---|---|
| **CentralReach** | N/A | N/A |
| **OnShift** | N/A | N/A |

#### Platform Basics

| Feature | CentralReach | OnShift | 
|---|---|---|
| **Reporting** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Performance** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Labor Cost Reporting** | Not enough data | Not enough data | 

#### Platform Content

| Feature | CentralReach | OnShift | 
|---|---|---|
| **Automation** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | CentralReach | OnShift | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Mobility** | Not enough data | Not enough data | 
| **Forecasting** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Portal** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Labor Management** | Not enough data | Not enough data | 
| **Attendance Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Shift Management** | Not enough data | Not enough data | 
| **Payroll Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Availability Management** | Not enough data | Not enough data | 
| **Timesheet Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | CentralReach | OnShift | 
|---|---|---|
| **Sick Leave Tracking** | Not enough data | Not enough data | 
| **Online Time Clock** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Overtime Calculation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Schedule Distribution** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Shift Scheduling** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Labor Cost Calculator** | Not enough data | Not enough data | 
| **Shift Swapping** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Messaging** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Employee Database** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Vacation/Leave Tracking** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Biometric Recognition** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Resource Allocation** | Not enough data | Not enough data | 

### Medical Practice Management

| Product | Score | Reviews |
|---|---|---|
| **CentralReach** | N/A | N/A |
| **OnShift** | N/A | N/A |

#### Operations Management

| Feature | CentralReach | OnShift | 
|---|---|---|
| **Administrative Processes** | Not enough data | Not enough data | 
| **Back Office Processes** | Not enough data | Not enough data | 
| **Workflow Coordination** | Not enough data | Not enough data | 
| **Practice Specialty Support** | Not enough data | Not enough data | 

#### Added Efficiencies

| Feature | CentralReach | OnShift | 
|---|---|---|
| **EMR/EHR** | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | 
| **Medical Billing** | Not enough data | Not enough data | 
| **Patient Information Management** | Not enough data | Not enough data | 
| **Medical Billing** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Data Integration** | Not enough data | Not enough data | 
| **Tax Management** | Not enough data | Not enough data | 
| **Expense Management** | Not enough data | Not enough data | 
| **Claims Management** | Not enough data | Not enough data | 
| **Fixed Asset Management** | Not enough data | Not enough data | 
| **Materials Management** | Not enough data | Not enough data | 
| **Cash Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Subscription Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Availability Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Insurance Management** | Not enough data | Not enough data | 
| **Practice Management** | Not enough data | Not enough data | 
| **Care Plan Management** | Not enough data | Not enough data | 
| **Appointment Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Records Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Assessment Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Patient Records Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **EMR/EHR** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **Out-Patient Management** | Not enough data | Not enough data | 
| **Payroll Management** | Not enough data | Not enough data | 
| **Physician Management** | Not enough data | Not enough data | 
| **Registration Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Policy Management** | Not enough data | Not enough data | 
| **Revenue Management** | Not enough data | Not enough data | 
| **In-Patient Management** | Not enough data | Not enough data | 
| **Lab Information Management** | Not enough data | Not enough data | 
| **Bed Management** | Not enough data | Not enough data | 
| **Patient Flow Management** | Not enough data | Not enough data | 
| **Vaccine Management** | Not enough data | Not enough data | 
| **Financial Management** | Not enough data | Not enough data | 
| **Telemedicine Integration** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | CentralReach | OnShift | 
|---|---|---|
| **Compliance Tracking** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Charting** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Appointment Scheduling** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **E-Prescribing** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Pharmacy** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Client Portal** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Order Entry** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Project Accounting** | Not enough data | Not enough data | 
| **Medical Coding** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Payment Reconciliation** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Revenue Recognition** | Not enough data | Not enough data | 
| **Resource Allocation & Planning** | Not enough data | Not enough data | 
| **General Ledger** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Purchasing & Receiving** | Not enough data | Not enough data | 
| **For Medical Purposes** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Financial Reporting** | Not enough data | Not enough data | 
| **Accounts Payable** | Not enough data | Not enough data | 
| **Accounts Receivable** | Not enough data | Not enough data | 
| **Budgeting/Forecasting** | Not enough data | Not enough data | 
| **Financial Analysis** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Patient Scheduling** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Patient Engagement** | Not enough data | Not enough data | 
| **Physician Scheduling** | Not enough data | Not enough data | 
| **Multi-Physician** | Not enough data | Not enough data | 
| **Patient Portal** | Not enough data | Not enough data | 
| **Telemedicine** | Not enough data | Not enough data | 
| **Insurance Eligibility Verification** | Not enough data | Not enough data | 
| **Claims Scrubbing** | Not enough data | Not enough data | 
| **Patient Intake** | Not enough data | Not enough data | 
| **Clinic Interoperability** | Not enough data | Not enough data | 
| **SOAP notes** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Goal Setting/Tracking** | Not enough data | Not enough data | 
| **For Occupational Therapists** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Progress Reports** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Waiting Time Tracking** | Not enough data | Not enough data | 
| **Document Templates** | Not enough data | Not enough data | 
| **Patient Monitoring** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Patient Location Tracking** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Clinical Notes** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **Growth Charts** | Not enough data | Not enough data | 
| **Scheduled/Automated Reports** | Not enough data | Not enough data | 
| **Immunization & Allergy Tracking** | Not enough data | Not enough data | 
| **Medical History Records** | Not enough data | Not enough data | 
| **Treatment Planning** | Not enough data | Not enough data | 
| **Coding Assistance** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Availability Indicator** | Not enough data | Not enough data | 
| **For Podiatrists** | Not enough data | Not enough data | 
| **Online Intake Forms** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Imaging and X-rays** | Not enough data | Not enough data | 
| **Calendar Sync** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Facility Scheduling** | Not enough data | Not enough data | 
| **Referral Tracking** | Not enough data | Not enough data | 
| **For Speech Therapists** | Not enough data | Not enough data | 
| **Historical Reporting** | Not enough data | Not enough data | 

### Medical Billing

| Product | Score | Reviews |
|---|---|---|
| **CentralReach** | N/A | N/A |
| **OnShift** | N/A | N/A |

#### Agentic AI - Medical Billing

| Feature | CentralReach | OnShift | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | CentralReach | OnShift | 
|---|---|---|
| **Workflow Management** | Not enough data | Not enough data | 
| **Charting** | Not enough data | Not enough data | 
| **Practice Management** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **Customizable Dashboard** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Invoice History** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Online Intake Forms** | Not enough data | Not enough data | 
| **Dunning Management** | Not enough data | Not enough data | 
| **Records Management** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **E-Prescribing** | Not enough data | Not enough data | 
| **Remittance Advice** | Not enough data | Not enough data | 
| **PACS Integration** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Historical Reporting** | Not enough data | Not enough data | 
| **Compliance Tracking** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Claims Management** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Code & Charge Entry** | Not enough data | Not enough data | 
| **Financial Management** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Claims Scrubbing** | Not enough data | Not enough data | 
| **Quotes/Estimates** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Appointment Management** | Not enough data | Not enough data | 
| **Insurance Eligibility Verification** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Revenue Management** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Payment Collection** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 

### Applied Behavior Analysis (ABA)

| Product | Score | Reviews |
|---|---|---|
| **CentralReach** | N/A | N/A |
| **OnShift** | N/A | N/A |

#### Clinical - Applied Behavior Analysis (ABA)

| Feature | CentralReach | OnShift | 
|---|---|---|
| **Patient Records** | Not enough data | Not enough data | 
| **ABC Charts** | Not enough data | Not enough data | 
| **DTT Programming** | Not enough data | Not enough data | 
| **Specialty EHR Templates** | Not enough data | Not enough data | 
| **E-Prescription** | Not enough data | Not enough data | 
| **Document Templates** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 

#### Administrative - Applied Behavior Analysis (ABA)

| Feature | CentralReach | OnShift | 
|---|---|---|
| **Caregiver Portal** | Not enough data | Not enough data | 
| **Insurance and Billing Management** | Not enough data | Not enough data | 
| **Compliance** | Not enough data | Not enough data | 
| **Security and Authorization** | Not enough data | Not enough data | 
| **HIPAA Compliance** | Not enough data | Not enough data | 
| **Appointment Scheduler** | Not enough data | Not enough data | 
| **Client Portal** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Records Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Appointment Management** | Not enough data | Not enough data | 
| **Practice Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Payroll Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Assessment Management** | Not enough data | Not enough data | 
| **Learning Management** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Program Management** | Not enough data | Not enough data | 
| **Data Storage Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Claims Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | CentralReach | OnShift | 
|---|---|---|
| **ABA Data Collection** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **SOAP notes** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Charting** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Scheduling** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Goal Setting/Tracking** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Progress Reports** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Alerts/Escalation** | Not enough data | Not enough data | 
| **Behavior Tracking** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **For ABA Industry** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Medical Staff Scheduling Software](https://www.g2.com/categories/medical-staff-scheduling)

**Unique to CentralReach (5):** [Mental Health Software](https://www.g2.com/categories/mental-health), [Medical Practice Management Software](https://www.g2.com/categories/medical-practice-management), [Patient Scheduling Software](https://www.g2.com/categories/patient-scheduling), [Medical Billing Software](https://www.g2.com/categories/medical-billing), [Applied Behavior Analysis (ABA) ](https://www.g2.com/categories/applied-behavior-analysis-aba)

**Unique to OnShift (2):** [Healthcare HR Software](https://www.g2.com/categories/healthcare-hr), [Employee Scheduling Software](https://www.g2.com/categories/employee-scheduling-software)


---
## Reviewer Demographics

### By Company Size

| Segment | CentralReach | OnShift | 
|---|---|---|
| **Small-Business** | 27.1% | 20.0% | 
| **Mid-Market** | 62.7% | 67.5% | 
| **Enterprise** | 10.2% | 12.5% | 

### By Industry

#### CentralReach

- **Mental Health Care:** 32.2%
- **Individual & Family Services:** 18.6%
- **Hospital & Health Care:** 15.3%
- **Medical Practice:** 13.6%
- **Health, Wellness and Fitness:** 8.5%
- **Public Policy:** 1.7%
- **Program Development:** 1.7%
- **Primary/Secondary Education:** 1.7%
- **Non-Profit Organization Management:** 1.7%
- **Information Technology and Services:** 1.7%
- **Other:** 3.4%

#### OnShift

- **Hospital & Health Care:** 72.5%
- **Health, Wellness and Fitness:** 10.0%
- **Staffing and Recruiting:** 5.0%
- **Medical Practice:** 5.0%
- **Non-Profit Organization Management:** 2.5%
- **Mental Health Care:** 2.5%
- **Food & Beverages:** 2.5%

---
## Alternatives

### Alternatives to CentralReach

- [Epic](https://www.g2.com/products/epic/reviews) — 4.2/5 stars (940 reviews)
- [ShiftWizard](https://www.g2.com/products/shiftwizard/reviews) — 4.3/5 stars (405 reviews)
- [Humanity Schedule by TCP](https://www.g2.com/products/humanity-schedule-by-tcp/reviews) — 4.3/5 stars (1129 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (734 reviews)
- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (362 reviews)
- [EHRYourWay](https://www.g2.com/products/ehryourway/reviews) — 4.7/5 stars (338 reviews)
- [Pabau Practice Management](https://www.g2.com/products/pabau-practice-management/reviews) — 4.7/5 stars (327 reviews)
- [OnPage](https://www.g2.com/products/onpage/reviews) — 4.3/5 stars (319 reviews)
- [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (300 reviews)

### Alternatives to OnShift

- [QGenda Advanced Scheduling for Providers](https://www.g2.com/products/qgenda-advanced-scheduling-for-providers/reviews) — 4.6/5 stars (164 reviews)
- [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) — 4.3/5 stars (2256 reviews)
- [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) — 4.2/5 stars (4344 reviews)
- [Humanity Schedule by TCP](https://www.g2.com/products/humanity-schedule-by-tcp/reviews) — 4.3/5 stars (1129 reviews)
- [ShiftWizard](https://www.g2.com/products/shiftwizard/reviews) — 4.3/5 stars (405 reviews)
- [Paycor](https://www.g2.com/products/paycor/reviews) — 4.0/5 stars (2013 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (6248 reviews)
- [Deputy](https://www.g2.com/products/deputy/reviews) — 4.6/5 stars (666 reviews)
- [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) — 4.1/5 stars (1712 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.6/5 stars (7232 reviews)

---
## Top Discussions

### CentralReach

- Title: [Is CentralReach a EMR?](https://www.g2.com/discussions/is-centralreach-a-emr) — 1 comment
  > **Top comment:** "CentralReach is an EMR, practice management, and clinical platform for Applied Behavior Analysis (ABA) practices and others who provide autism and..."
- Title: [Does CentralReach track location?](https://www.g2.com/discussions/does-centralreach-track-location) — 1 comment
  > **Top comment:** "Yes, the app does."
- Title: [What is CentralReach used for?](https://www.g2.com/discussions/what-is-centralreach-used-for) — 1 comment
  > **Top comment:** "ABA data collection"

### OnShift

- Title: [How does OnShift wallet work?](https://www.g2.com/discussions/how-does-onshift-wallet-work) — 1 comment
  > **Top comment:** "OnShift Wallet is designed to help individuals manage their finances efficiently. It provides quick access to earned but unpaid wages, allowing users to pay..."
- Title: [How do I access OnShift?](https://www.g2.com/discussions/how-do-i-access-onshift) — 1 comment
  > **Top comment:** "Your organization must be signed up with OnShift Wallet in order for you to log-in."
- Title: [What is OnShift app?](https://www.g2.com/discussions/what-is-onshift-app) — 1 comment
  > **Top comment:** "It's a quick and easy way to access to the information that matters to  employees including their earned wages and schedules, all from one dashboard. You can..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/centralreach-vs-onshift)