# OnShift vs Shift Admin, a QGenda Company Comparison

---
## Frequently Asked Questions

### What is the difference between OnShift vs Shift Admin, a QGenda Company?

Shift Admin, a QGenda Company stands out for its higher reviewer satisfaction scores and advanced scheduling capabilities, while OnShift is noted for its ease of use and resource management features.

| [OnShift](https://www.g2.com/products/onshift/reviews) | [Shift Admin, a QGenda Company](https://www.g2.com/products/shift-admin-a-qgenda-company/reviews) |
| --- | --- |
| 4.5/5 (40 reviews) | 4.9/5 (19 reviews) |
| Mid-Market | Small-Business |
| 9.0 | 9.4 |
| 9.1 | 10.0 |
| Ease of Use (11 all-time mentions) | Schedule Generation System |



### How do the pricing models of OnShift and Shift Admin, a QGenda Company compare?

Shift Admin, a QGenda Company is rated higher for value, with a superior Price/Cost satisfaction score compared to OnShift.

- **OnShift:** In recent reviews, value is not a prominent theme, and some reviewers mention cost concerns for smaller organizations.
- **Shift Admin, a QGenda Company:** Reviewers describe the price as very reasonable and highlight satisfaction with the value received.



### What are the best alternatives to OnShift and Shift Admin, a QGenda Company?

The top three alternatives to OnShift and Shift Admin, a QGenda Company are QGenda Advanced Scheduling for Providers, UKG Pro, and ShiftWizard.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [OnShift](https://www.g2.com/products/onshift/reviews) | 4.5/5 (40 reviews) | Mid-Market | — | Ease of Use (11 all-time mentions) |
| [Shift Admin, a QGenda Company](https://www.g2.com/products/shift-admin-a-qgenda-company/reviews) | 4.9/5 (19 reviews) | Small-Business | Very reasonable (recent reviews) | Schedule Generation System |
| [QGenda Advanced Scheduling for Providers](https://www.g2.com/products/qgenda-advanced-scheduling-for-providers/reviews) | 4.6/5 (164 reviews) | Mid-Market | — | Advanced Scheduling |
| [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) | 4.3/5 (2252 reviews) | Mid-Market | — | Comprehensive HR Suite |
| [ShiftWizard](https://www.g2.com/products/shiftwizard/reviews) | 4.3/5 (405 reviews) | Enterprise | — | Enterprise Scheduling |



### Which Medical Staff Scheduling features should I prioritize when comparing OnShift and Shift Admin, a QGenda Company?

Buyers comparing OnShift and Shift Admin, a QGenda Company should prioritize Automated Scheduling, Resource Management, Absence Management, Days-Off Approval, and Ease of Use.

- **Automated Scheduling:** OnShift (Automation, 1 all-time mention), Shift Admin, a QGenda Company (Schedule Generation System, recent reviews)
- **Resource Management:** OnShift offers Resource Management, not present in Shift Admin, a QGenda Company.
- **Absence Management:** Shift Admin, a QGenda Company offers Absence Management, not present in OnShift.
- **Days-Off Approval:** Shift Admin, a QGenda Company offers Days-Off Approval, not present in OnShift.
- **Ease of Use:** OnShift (Ease of Use, 11 all-time mentions), Shift Admin, a QGenda Company (Ease of Use score: 9.5)



### What are the pros and cons of OnShift vs Shift Admin, a QGenda Company?

OnShift&#39;s headline strength is ease of use, while Shift Admin, a QGenda Company excels in schedule generation and reviewer satisfaction.

- **OnShift strengths:** Ease of Use (11 all-time mentions), Navigation Ease (4 all-time mentions), Time-saving (3 all-time mentions), Helpful (3 all-time mentions), Reporting (2 all-time mentions), Automation (1 all-time mention), Customer Support (1 all-time mention).
- **OnShift trade-offs:** Notification Issues (2 all-time mentions), Software Bugs (2 all-time mentions), Complex Setup (1 all-time mention), Data Integration (1 all-time mention), Difficult Customization (1 all-time mention), Difficult Learning (1 all-time mention), Inefficient Hiring Process (1 all-time mention), Poor Customer Support (1 all-time mention), Poor Visibility (1 all-time mention).
- **Shift Admin, a QGenda Company strengths:** Schedule Generation System, Equitable scheduling, Flexibility for shift requests, High reviewer satisfaction (4.9/5 rating, Quality of Support 10.0).
- **Shift Admin, a QGenda Company trade-offs:** Steep learning curve for complex schedules, Mobile web app for admins could be improved, Reporting features could be more robust.



### Is OnShift or Shift Admin, a QGenda Company better for small businesses?

Shift Admin, a QGenda Company is better suited for small businesses, as its largest reviewer segment is Small-Business and reviewers highlight its flexibility and value.

- **OnShift:** Largest segment is Mid-Market; reviewers note ease of use but mention cost concerns for smaller organizations.
- **Shift Admin, a QGenda Company:** Largest segment is Small-Business; reviewers highlight flexibility, value, and suitability for organizations with variable scheduling needs.



### Which Medical Staff Scheduling platform has better integrations?

OnShift and Shift Admin, a QGenda Company are at parity for integrations, as neither product has reviewer-cited integrations in recent reviews.

- **OnShift:** No integrations are mentioned in recent reviews.
- **Shift Admin, a QGenda Company:** No integrations are mentioned in recent reviews.



### How do OnShift and Shift Admin, a QGenda Company compare on customer support?

Shift Admin, a QGenda Company leads in Quality of Support with a perfect 10.0 score, a full 0.9 points higher than OnShift&#39;s 9.1.

- **OnShift:** Reviewers mention helpful and responsive customer service, with 1 all-time mention for Customer Support and a Quality of Support score of 9.1.
- **Shift Admin, a QGenda Company:** Reviewers consistently praise the support team as fantastic, patient, and attentive, reflected in a Quality of Support score of 10.0.



### Which is easier to implement, OnShift or Shift Admin, a QGenda Company?

Shift Admin, a QGenda Company has a slight edge in Ease of Setup, scoring 9.4 versus OnShift&#39;s 9.0, a difference of 0.4 points.

- **OnShift:** Reviewers describe setup as generally easy, though some mention complexity for larger organizations and a learning curve for advanced features.
- **Shift Admin, a QGenda Company:** Reviewers highlight straightforward setup, with some noting a steep learning curve for complex scheduling but overall positive implementation experiences.



### Which product has better Automated Scheduling?

Shift Admin, a QGenda Company is favored for Automated Scheduling, with reviewers consistently highlighting its advanced schedule generation system.

- **OnShift:** Automated scheduling is mentioned positively in recent reviews, with an all-time Automation mention count of 1 and an Ease of Use score of 8.8.
- **Shift Admin, a QGenda Company:** Reviewers consistently cite the schedule generation system as a core strength, with an Ease of Use score of 9.5 and Meets Requirements score of 9.5.



| | OnShift | Shift Admin, a QGenda Company | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.9 out of 5 | 
| **Total Reviews** | 40 | 19 | 
| **Largest Market Segment** | Mid-Market (67.5% of reviews) | Small-Business (55.6% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### OnShift

Pros:
- Ease of Use (11 reviews)
- Navigation Ease (4 reviews)

Cons:
- Notification Issues (2 reviews)
- Software Bugs (2 reviews)

### Shift Admin, a QGenda Company

**Not enough data**

---
## Ratings Comparison
| Rating | OnShift | Shift Admin, a QGenda Company | 
|---|---|---|
  | **Meets Requirements** | 8.9 (31 reviews) | 9.5 (13 reviews) | 
  | **Ease of Use** | 8.8 (32 reviews) | 9.5 (13 reviews) | 
  | **Ease of Setup** | 9.0 (20 reviews) | 9.4 (13 reviews) | 
  | **Ease of Admin** | 8.8 (22 reviews) | 9.4 (13 reviews) | 
  | **Quality of Support** | 9.1 (29 reviews) | 10.0 (13 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.2 (21 reviews) | 10.0 (13 reviews) | 
  | **Product Direction (% positive)** | 8.5 (31 reviews) | 9.1 (13 reviews) | 

---
## Pricing

### OnShift

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Shift Admin, a QGenda Company

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Medical Staff Scheduling

| Product | Score | Reviews |
|---|---|---|
| **OnShift** | 9.0/10 | 13 |
| **Shift Admin, a QGenda Company** | 9.5/10 | 9 |

#### Operations

| Feature | OnShift | Shift Admin, a QGenda Company | 
|---|---|---|
| **Automated Scheduling** | 8.9 (12 reviews) | 9.2 (6 reviews) | 
| **Absence Management** | Feature Not Available | 9.8 (7 reviews) | 
| **Mobile Access** | 8.5 (12 reviews) | 9.2 (8 reviews) | 
| **Resource Management** | 9.0 (12 reviews) | Feature Not Available | 
| **Physician Management** | Not enough data | Not enough data | 
| **Claims Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Wait List Management** | Not enough data | Not enough data | 
| **Patient Records Management** | Not enough data | Not enough data | 
| **Appointment Management** | Not enough data | Not enough data | 
| **Faculty/Staff Management** | Not enough data | Not enough data | 
| **Appointment Scheduling** | Not enough data | Not enough data | 
| **On Call Scheduling** | Not enough data | Not enough data | 

#### Administrative

| Feature | OnShift | Shift Admin, a QGenda Company | 
|---|---|---|
| **Employee Work Status** | 9.2 (13 reviews) | 9.2 (6 reviews) | 
| **Days-Off Approval** | Feature Not Available | 9.7 (6 reviews) | 
| **Time Tracking** | 9.1 (11 reviews) | 10.0 (7 reviews) | 
| **Staffing Data** | 9.2 (13 reviews) | 9.0 (5 reviews) | 
| **Mass Notifications** | 9.4 (12 reviews) | 10.0 (7 reviews) | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Cancellation Tracking** | Not enough data | Not enough data | 
| **No-Show Tracking** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | OnShift | Shift Admin, a QGenda Company | 
|---|---|---|
| **Customizable Reports** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **SMS Messaging** | Not enough data | Not enough data | 
| **Calendar Sync** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Insurance Eligibility Verification** | Not enough data | Not enough data | 
| **Drag &amp; Drop** | Not enough data | Not enough data | 
| **Real-Time Reporting** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Charting** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Billing &amp; Invoicing** | Not enough data | Not enough data | 
| **HIPAA Compliant** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Recurring Appointments** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Reporting &amp; Statistics** | Not enough data | Not enough data | 

### Healthcare HR

| Product | Score | Reviews |
|---|---|---|
| **OnShift** | 7.1/10 | 7 |
| **Shift Admin, a QGenda Company** | N/A | N/A |

#### Operations

| Feature | OnShift | Shift Admin, a QGenda Company | 
|---|---|---|
| **Personnel Management** | 7.5 (6 reviews) | Not enough data | 
| **Talent Management** | Not enough data | Not enough data | 
| **Regulation and Compliance** | 7.2 (6 reviews) | Not enough data | 
| **Metrics and Reporting** | 6.7 (6 reviews) | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 

### Employee Scheduling

| Product | Score | Reviews |
|---|---|---|
| **OnShift** | N/A | N/A |
| **Shift Admin, a QGenda Company** | N/A | N/A |

#### Platform Basics

| Feature | OnShift | Shift Admin, a QGenda Company | 
|---|---|---|
| **Reporting** | Not enough data | Not enough data | 
| **Dashboard** | Not enough data | Not enough data | 
| **Performance** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Labor Cost Reporting** | Not enough data | Not enough data | 

#### Platform Content

| Feature | OnShift | Shift Admin, a QGenda Company | 
|---|---|---|
| **Automation** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | OnShift | Shift Admin, a QGenda Company | 
|---|---|---|
| **Integrations** | Not enough data | Not enough data | 
| **Mobility** | Not enough data | Not enough data | 
| **Forecasting** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Portal** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Labor Management** | Not enough data | Not enough data | 
| **Attendance Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Shift Management** | Not enough data | Not enough data | 
| **Payroll Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Availability Management** | Not enough data | Not enough data | 
| **Timesheet Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | OnShift | Shift Admin, a QGenda Company | 
|---|---|---|
| **Sick Leave Tracking** | Not enough data | Not enough data | 
| **Online Time Clock** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Overtime Calculation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Schedule Distribution** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Shift Scheduling** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Labor Cost Calculator** | Not enough data | Not enough data | 
| **Shift Swapping** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Messaging** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Employee Database** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Mobile Alerts** | Not enough data | Not enough data | 
| **Vacation/Leave Tracking** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Drag &amp; Drop** | Not enough data | Not enough data | 
| **Biometric Recognition** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Resource Allocation** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Medical Staff Scheduling Software](https://www.g2.com/categories/medical-staff-scheduling)

**Unique to OnShift (2):** [Healthcare HR Software](https://www.g2.com/categories/healthcare-hr), [Employee Scheduling Software](https://www.g2.com/categories/employee-scheduling-software)



---
## Reviewer Demographics

### By Company Size

| Segment | OnShift | Shift Admin, a QGenda Company | 
|---|---|---|
| **Small-Business** | 20.0% | 55.6% | 
| **Mid-Market** | 67.5% | 38.9% | 
| **Enterprise** | 12.5% | 5.6% | 

### By Industry

#### OnShift

- **Hospital &amp; Health Care:** 72.5%
- **Health, Wellness and Fitness:** 10.0%
- **Staffing and Recruiting:** 5.0%
- **Medical Practice:** 5.0%
- **Non-Profit Organization Management:** 2.5%
- **Mental Health Care:** 2.5%
- **Food &amp; Beverages:** 2.5%

#### Shift Admin, a QGenda Company

- **Hospital &amp; Health Care:** 55.6%
- **Medical Practice:** 44.4%

---
## Alternatives

### Alternatives to OnShift

- [QGenda Advanced Scheduling for Providers](https://www.g2.com/products/qgenda-advanced-scheduling-for-providers/reviews) — 4.6/5 stars (164 reviews)
- [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) — 4.3/5 stars (2256 reviews)
- [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) — 4.2/5 stars (4344 reviews)
- [Humanity Schedule by TCP](https://www.g2.com/products/humanity-schedule-by-tcp/reviews) — 4.3/5 stars (1129 reviews)
- [ShiftWizard](https://www.g2.com/products/shiftwizard/reviews) — 4.3/5 stars (405 reviews)
- [Paycor](https://www.g2.com/products/paycor/reviews) — 4.0/5 stars (2013 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (6248 reviews)
- [Deputy](https://www.g2.com/products/deputy/reviews) — 4.6/5 stars (666 reviews)
- [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) — 4.1/5 stars (1712 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.6/5 stars (7232 reviews)

### Alternatives to Shift Admin, a QGenda Company

- [QGenda Advanced Scheduling for Providers](https://www.g2.com/products/qgenda-advanced-scheduling-for-providers/reviews) — 4.6/5 stars (164 reviews)
- [ShiftWizard](https://www.g2.com/products/shiftwizard/reviews) — 4.3/5 stars (405 reviews)
- [Humanity Schedule by TCP](https://www.g2.com/products/humanity-schedule-by-tcp/reviews) — 4.3/5 stars (1129 reviews)
- [OnPage](https://www.g2.com/products/onpage/reviews) — 4.3/5 stars (319 reviews)
- [CentralReach](https://www.g2.com/products/centralreach/reviews) — 3.7/5 stars (64 reviews)
- [TigerConnect Clinical Collaboration Platform](https://www.g2.com/products/tigerconnect-clinical-collaboration-platform/reviews) — 4.5/5 stars (195 reviews)
- [symplr Workforce](https://www.g2.com/products/symplr-workforce/reviews) — 4.3/5 stars (57 reviews)
- [Axxess Home Health](https://www.g2.com/products/axxess-axxess-home-health/reviews) — 3.9/5 stars (99 reviews)
- [NurseGrid Manager](https://www.g2.com/products/nursegrid-manager/reviews) — 4.9/5 stars (6 reviews)
- [Viventium Software](https://www.g2.com/products/viventium-software/reviews) — 4.7/5 stars (79 reviews)

---
## Top Discussions

### OnShift

- Title: [How does OnShift wallet work?](https://www.g2.com/discussions/how-does-onshift-wallet-work) — 1 comment
  > **Top comment:** "OnShift Wallet is designed to help individuals manage their finances efficiently. It provides quick access to earned but unpaid wages, allowing users to pay..."
- Title: [How do I access OnShift?](https://www.g2.com/discussions/how-do-i-access-onshift) — 1 comment
  > **Top comment:** "Your organization must be signed up with OnShift Wallet in order for you to log-in."
- Title: [What is OnShift app?](https://www.g2.com/discussions/what-is-onshift-app) — 1 comment
  > **Top comment:** "It&#39;s a quick and easy way to access to the information that matters to  employees including their earned wages and schedules, all from one dashboard. You can..."

### Shift Admin, a QGenda Company

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/onshift-vs-shift-admin-a-qgenda-company)

