---
title: QGenda Advanced Scheduling for Providers Reviews
meta_title: 'QGenda Advanced Scheduling for Providers Reviews 2026: Details, Pricing,
  & Features | G2'
meta_description: Filter 164 reviews by the users' company size, role or industry
  to find out how QGenda Advanced Scheduling for Providers works for a business like
  yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 164
  scale: '5'
date_modified: '2026-06-30'
parent_category:
  name: Health Care Operations
  url: https://www.g2.com/categories/health-care-operations
---

# QGenda Advanced Scheduling for Providers Reviews
**Vendor:** QGenda  
**Category:** [Medical Staff Scheduling Software](https://www.g2.com/categories/medical-staff-scheduling)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 164
## About QGenda Advanced Scheduling for Providers
QGenda Advanced Scheduling was designed specifically with the unique challenge of healthcare in mind. A proven, feature-rich solution for all specialties, departments, and enterprises, Advanced Scheduling automates the process while adhering to your specific rules and provider preferences, reduces administrative burden, and increases provider satisfaction while ensuring optimal patient coverage. Advanced Scheduling generates accurate and equitable schedules in seconds, streamlines and automates requests and swaps, and provides visibility into the most up-to-date schedule, making life easier for providers. Our consultative approach to implementation dives deeps into your scheduling needs to ensure the design of the perfect scheduling solution for your organization.



## QGenda Advanced Scheduling for Providers Pros & Cons
**What users like:**

- Users find the **ease of use** of QGenda invaluable for managing complex scheduling across multiple locations and providers. (7 reviews)
- Users find QGenda’s **live presentations and ease of use** beneficial for both administrators and staff accessibility. (4 reviews)
- Users find **navigation easy** with QGenda, enjoying its user-friendly platform and responsive customer support. (3 reviews)
- Users value the **customization options** in QGenda, making scheduling for complex shifts and various roles effortless. (2 reviews)
- Users appreciate the **easy access** for multiple users, allowing schedule edits anytime and anywhere. (2 reviews)
- Efficiency (2 reviews)
- Guidance (2 reviews)
- Intuitive (2 reviews)
- Analytics (1 reviews)
- Centralization (1 reviews)

**What users dislike:**

- Users find **difficult navigation** frustrating, with poor display and slow response hindering access to basic information. (2 reviews)
- Users note that the **complex setup** requires significant time and multiple meetings, complicating the onboarding process. (1 reviews)
- Users often face **delayed responses** with QGenda, leading to frustration and inefficiency in scheduling tasks. (1 reviews)
- Users find the **difficult learning curve** of QGenda Advanced Scheduling frustrating, impacting efficiency and satisfaction. (1 reviews)
- Users find the **inefficient processes** frustrating, especially with difficult sorting and lack of user restrictions. (1 reviews)
- Users note the **limited features** of QGenda, requiring extensive setup and having a less optimal mobile experience. (1 reviews)
- Users feel the lack of a direct support contact is a significant **limitation in mobile functionality** , causing frustration. (1 reviews)
- Users find the **poor customer support** frustrating, as it delays profile additions and complicates scheduling processes. (1 reviews)
- Poor Interface Design (1 reviews)
- Users face **search functionality issues** that hinder navigation and complicate the scheduling process within QGenda. (1 reviews)

## QGenda Advanced Scheduling for Providers Reviews
  ### 1. Great customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ish-Shamel W. | Administrative Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 17, 2025

**What do you like best about QGenda Advanced Scheduling for Providers?**

In addition to QGenda being an extremely useful tool, I use QGenda on a daily basis.  I truly appreciate the responsiveness and support provided by the customer service team. Whenever I have a question, I receive prompt and helpful assistance. Even when the issue turns out to be something simple, the representatives are always courteous and never make me feel uncomfortable for asking.

**What do you dislike about QGenda Advanced Scheduling for Providers?**

I truly have no negative feedback about QGenda. The platform is intuitive and easy to navigate, particularly with the initial training provided. Their support team is consistently knowledgeable, responsive, and helpful whenever assistance is required.

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

QGenda provides a centralized view of the schedule, making it easy to identify potential conflicts at a glance. It allows me to quickly spot if someone is scheduled in multiple locations simultaneously, helping to proactively prevent scheduling issues.

  ### 2. >10 years of use, still love it.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shannon K. | Pediatric Hospitalist and Hospital Informatics Provider Champion, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 17, 2025

**What do you like best about QGenda Advanced Scheduling for Providers?**

Easy to make the schedule for a variety of shifts, FTEs and coverage participants. I've been the provider/administrator at 2 places with very complicated multi-location, multi provider type, with varied FTEs; all for inpatient pediatric team management.  I don't use the auto-scheduling feature, it has to be manual due to variances in our roles and shifts, but it is easy to work with and easy to edit. LOVE the options for shift tracking that make keeping the counts even super easy.  We just expanded use to a larger group of providers at the hospital and the time-to-learn how to use it was minimal for all of them.

**What do you dislike about QGenda Advanced Scheduling for Providers?**

I would like to be able to print grid by task schedules for a group with the ability to re-size columns and put more than one row on a page. Having to recreate an excel or PDF each time to try out different configurations is sometimes tedious and results are either very spread out  (grid by task) or very cramped (calendar by task).

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

I don't have any significant problems but I do appreciate the updates and changes they make.

  ### 3. User Friendly Interface

**Rating:** 5.0/5.0 stars

**Reviewed by:** donelle e. | OB/GYN Residency Program Administrative Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 17, 2025

**What do you like best about QGenda Advanced Scheduling for Providers?**

What I like best about Qgenda is: User Friendly, All tasks that I have to complete within QGenda are easy to accomplish, adding new users to the software is easy to do and since I use this software every single day for my position, it is easy to maneuver as well as to teach to others.
The support available at QGenda is amazing. I have used the help tools and the knowledge centers in the past, but I typically have what I feel are complicated requests for restructuring the usability for various users for our company and I have never had anything less than the best support when I have called the help line. In our newest update for the capacity tab, we were given the BEST team member who was very supportive, communicative and extremely knowledgeable.

**What do you dislike about QGenda Advanced Scheduling for Providers?**

There is not a specific tool or feature that I use within Qgenda that I do not like.

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

QGenda became the chosen scheduling software when our original schedule platform was no longer able to support our user capacity, especially when it came t scheduling so many different tasks for providers on any given day. QGenda is now our only source for scheduling and a way for our organization to show where each provider is scheduled at any given time not just in the clinic but within the hospital. We can assign providers to various surgeries, several clinics and schedule them within meetings at various times. QGenda has been an absolute game changer for scheduling.

  ### 4. poor compared to other scheduling software used

**Rating:** 0.5/5.0 stars

**Reviewed by:** Lisa G. | employee, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 05, 2025

**What do you like best about QGenda Advanced Scheduling for Providers?**

can't think of anything - had no choice choosing platform for our schedule. 
Maybe hospital on calls like it however they fail to complete it not so maybe not.
Is accessible from EPIC

**What do you dislike about QGenda Advanced Scheduling for Providers?**

Poor display having to switch between different screen to get basic information which is available on one screen in other scheduling software
slow, not intuitive even for our IT experts
created most hated schedules from it software that faculty had ever had

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

none-response is can't do anything about it and you should just live with it as is

  ### 5. QGenda has revolutionised rostering/scheduling in the lab

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 17, 2025

**What do you like best about QGenda Advanced Scheduling for Providers?**

The app functionality for all staff is the most liked feature from the user point of view. The functionality in the Admin settings is fabulous from an administrator point of view.
The set up and implementation phase was very straight forward, and the customer support was excellent not just during implementation but continuously.
We use QGenda on a daily basis for approving annual leave requests, etc and the simplicity of its integration into the department has been well received by all users.

**What do you dislike about QGenda Advanced Scheduling for Providers?**

When trying to arrange a swap, if the shift pattern if for a week, you need to swap each day individually, and this is quite time consuming from an end user point of view

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

using QGenda has streamlined staff scheduling

  ### 6. Using Qgenda for Residency Schedules

**Rating:** 4.0/5.0 stars

**Reviewed by:** Amanda  R. | CMO, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 17, 2025

**What do you like best about QGenda Advanced Scheduling for Providers?**

It is a good tool to keep track of many quickly evolving calendars. Being able to set rules and flag conflicts is also very helpful!

**What do you dislike about QGenda Advanced Scheduling for Providers?**

The system could be more granular and allow for more specific rules to assist in creating a calendar quickly. When we try- it often requires multiple adjustments.

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

Quick communication of who is where and who is on call in a busy residency.

  ### 7. Great for streamlining physician scheduling!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** April 16, 2025

**What do you like best about QGenda Advanced Scheduling for Providers?**

- Handles complex call rules in consideration of work patterns, call rotations, call frequency and balance amongst staff
- Good, simple desktop interface for physician daily use in reviewing and submitting changes for their schedule
- Provides insight for the administration team through data analytics and historical data. Complete in offering several report configurations
- QGenda team is responsive and helpful to issues though staff vary in expertise

**What do you dislike about QGenda Advanced Scheduling for Providers?**

- Set-up for your department will take some time and will require several meetings with QGenda - lots of custom development required
- Mobile experience might not be the best interface compared to desktop

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

Our department contains over a hundred staff and it's important that we have a reliable scheduling system to ensure they are up to their contractual obligations.

  ### 8. Have been using QGenda for 10+ years now!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Laura C. | Clinical Services and Scheduling Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2025

**What do you like best about QGenda Advanced Scheduling for Providers?**

I love how easy Qgenda is to use as an administrator and very user friendly for my staff as well. Being able to access the site from a computer, ipad or mobile has been great for me. 

The app is wonderful feature

**What do you dislike about QGenda Advanced Scheduling for Providers?**

I do miss having an account representative that I can reach out to directly. I do not enjoy the general way of requesting support now.

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

Seamless way of scheduling my physicians and track their vacation time and protected time

  ### 9. Fast help desk service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rene' F. | Program Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 17, 2025

**What do you like best about QGenda Advanced Scheduling for Providers?**

Andre was very helpful on the phone when I called QGenda help yesterday.  The fixes I needed got done within 30 minutes

**What do you dislike about QGenda Advanced Scheduling for Providers?**

cost is pretty high.  For a state entity, it should be discounted

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

keeping track of FTE and where faculty are

  ### 10. Easy usage and scheduling tracking

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mayra E. | Office Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 15, 2025

**What do you like best about QGenda Advanced Scheduling for Providers?**

The easy access to utilize monthly scheduling including any time off. The implementation team provided great guidance and training too.  Printing of schedule is great!!

**What do you dislike about QGenda Advanced Scheduling for Providers?**

I have not found any process or identify any dislikes. I am truly enjoying this application.

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

Keeping easy track of our clinician's schedule and time out of office for PTO or Conference. The on call schedule is easy to create and change as needed too.

  ### 11. QGenda is amazing!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tiffany P. | Office manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 17, 2025

**What do you like best about QGenda Advanced Scheduling for Providers?**

QGenda is so easy to use. Their trainers and service desk are very helpful.

**What do you dislike about QGenda Advanced Scheduling for Providers?**

No complaints about QGenda. Even our least tech savvy providers are using it.

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

QGenda makes creating our on call schedule very simple.

  ### 12. Excellent

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hanna C. | Practice Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 19, 2025

**What do you like best about QGenda Advanced Scheduling for Providers?**

Easy to use and great for a large practice

**What do you dislike about QGenda Advanced Scheduling for Providers?**

Implementation process was extremely lengthy.

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

We have 200 staff members so this makes scheduling updates in real time easy!

  ### 13. Easy to use, user-friendly

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 15, 2025

**What do you like best about QGenda Advanced Scheduling for Providers?**

I use it to look up activities and am able to do so quickly

**What do you dislike about QGenda Advanced Scheduling for Providers?**

I can't think of anything at this time that I dislike

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

I am able to identify quickly who is on what service and who is on call

  ### 14. Qgenda Office Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** veronica G. | Program Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 15, 2025

**What do you like best about QGenda Advanced Scheduling for Providers?**

I like how easy it is to use the system also can allow for multiple users .

**What do you dislike about QGenda Advanced Scheduling for Providers?**

I think it needs to market better how user friendly the application is.

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

Qgenda can help easily show multiple schedules and views make planning ahead easy

  ### 15. Qgenda is so helpful

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 15, 2025

**What do you like best about QGenda Advanced Scheduling for Providers?**

Its very easy to use, the customer portal is easy to navigate and support team is very kind, knowledgeable and helpful.

**What do you dislike about QGenda Advanced Scheduling for Providers?**

I dont have anything I dislike about it because anytime I want to do something new or different, they are always very helpful in figuring it out for me or with me.

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

Its helping me by allowing the providers to make their own shift swaps, and requesting their time off or entering their availability.

  ### 16. Great Scheduling Program

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 17, 2025

**What do you like best about QGenda Advanced Scheduling for Providers?**

One platform to have all your schedules listed. Easy to track.

**What do you dislike about QGenda Advanced Scheduling for Providers?**

Need more fields in an away tasks, to be able to input more info.

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

To able to manage all on call schedules effectively. Also able to track staff payroll easily.

  ### 17. QGenda is a great resource for scheduling!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 17, 2025

**What do you like best about QGenda Advanced Scheduling for Providers?**

I like the capability to pull vacation / time off reports on each resident.

**What do you dislike about QGenda Advanced Scheduling for Providers?**

Customer service via email can be cumbersome and time consuming.

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

Kevin Robb was very helpful in assisting me with adding my incoming residents to the platform.

  ### 18. its very detailed

**Rating:** 5.0/5.0 stars

**Reviewed by:** TAMYRA W. | administrative coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 17, 2025

**What do you like best about QGenda Advanced Scheduling for Providers?**

the live presentations are very helpful.

**What do you dislike about QGenda Advanced Scheduling for Providers?**

Once we send in clinic cancelation request the request date thats is approved would be taken out of qgenda not just strike out

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

using the outlook calendar

  ### 19. Office manager

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 17, 2025

**What do you like best about QGenda Advanced Scheduling for Providers?**

Costumer Service. Questions are answered correctly and in a quick time frame

**What do you dislike about QGenda Advanced Scheduling for Providers?**

N/A..............................................

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

Integration with our HR payroll system to be able to track time for Physicians

  ### 20. For the most part I using the platform for scheduling

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 15, 2025

**What do you like best about QGenda Advanced Scheduling for Providers?**

It is a user-friendly platform, I don't have to much trouble navigating.

**What do you dislike about QGenda Advanced Scheduling for Providers?**

I do not like the sorting, I do not like having to move names individually to put in abc order. I don't like that there is no restrictions for the admin user. I would like to not allow some users to be able to create and move shifts at will. I have found issues with not having that option.

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

I am able to provide real time scheduling, add and remove as needed. Allowing users to have easy access to the schedule.

  ### 21. Great remote scheduling software

**Rating:** 2.5/5.0 stars

**Reviewed by:** Monica T. | Practice Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 15, 2025

**What do you like best about QGenda Advanced Scheduling for Providers?**

being able to access the schedule and make edits anywhere

**What do you dislike about QGenda Advanced Scheduling for Providers?**

I get errors when trying to navigate and when I select certain drop downs to view the schedule

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

being able to manage and create and edit schedules for a healthcare group

  ### 22. Great program!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 17, 2025

**What do you like best about QGenda Advanced Scheduling for Providers?**

The many ways I am able to review schedules

**What do you dislike about QGenda Advanced Scheduling for Providers?**

I like everything about QGenda! Thers is nothing I would change.

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

QGenda allows me to view where all staff members are working

  ### 23. Excellent

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 15, 2025

**What do you like best about QGenda Advanced Scheduling for Providers?**

I like how everything is updated in real time

**What do you dislike about QGenda Advanced Scheduling for Providers?**

We have 5 offices and three different "shifts" and sometimes it gets confusing when people are moving between offices mid-shift.

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

over 200+ staff member scheduling and easy to keep track of time off requests as well.

  ### 24. The Qgenda Platform helps me get all my scheduling needs right

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 28, 2022

**What do you like best about QGenda Advanced Scheduling for Providers?**

I find that I can use qgenda to see the interface with other groups in my department and work out a meeting time when combined groups can meet.
I really have not worked with other scheduling interfaces, so I can't say what the differences are.

**What do you dislike about QGenda Advanced Scheduling for Providers?**

Sometimes I get caught up in adding people into specific schedules that may require overriding the set rules, and it can be a challange.
Rules are set, but also must be broken from time to time, and finding a way to work around them may be a lot more helpful.

**Recommendations to others considering QGenda Advanced Scheduling for Providers:**

When Using Qgenda, try to attend the update seminars that they hold. they are very helpful

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

I have gotten a better hold of dynamic scheduling and updating with all the variables that occur with the current schedules that my physicans and NPs use.
Overall, this has been a positive benefit to my job.

  ### 25. Most versatile platform for physician practices

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniela C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 29, 2024

**What do you like best about QGenda Advanced Scheduling for Providers?**

The interface via the internet and app is easy to navigate. Its versatility resides in the effortless way of creating automatic schedules or manual inputs, as well as the  Copy&Paste and Drag features. There is a vast selection of standard reporting that can be used by any practice, but also the option of creating a customized report. Qgenda recent updates allow for more admin freedom in adding providers by copying profiles that are identical or nearly identical and then further modify.

**What do you dislike about QGenda Advanced Scheduling for Providers?**

Would like the Setting features to be more descriptive and easy to understand.

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

real-time scheduling updates

  ### 26. QGenda has streamlined our scheduling process significantly.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Maureen H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 06, 2024

**What do you like best about QGenda Advanced Scheduling for Providers?**

QGenda is very user friendly and helps us create our schedules in a more timely manner than what we were doing previously.

**What do you dislike about QGenda Advanced Scheduling for Providers?**

We would like the reporting to be a little better than it is.  Also, it would be more helpful if the grid worked more like Excel where you could move from cell to cell with the arrow keys.

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

It is helping to get our schedules created in a more timely manner.

  ### 27. Love it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paulina P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 29, 2024

**What do you like best about QGenda Advanced Scheduling for Providers?**

I love that it is very easy to navigate and organzie. Love the color coordinatior that we can use, the different roles. and updating the exisiing profiles that are already there.

**What do you dislike about QGenda Advanced Scheduling for Providers?**

The downsides of the system is having to reach out to customer service to have new profiles added to the program. This means having to wait to have a profile added and schedule created.

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

live updates on schedule changes for physicians/residents and CRNAs

  ### 28. Makes scheduling so much easier

**Rating:** 4.5/5.0 stars

**Reviewed by:** Katie M. | Administrative Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 29, 2024

**What do you like best about QGenda Advanced Scheduling for Providers?**

I like that it can generate the schedule for you and that the reps take the time to create a format that fits your scheduling needs. I also love that you can export different reports on your needs.

**What do you dislike about QGenda Advanced Scheduling for Providers?**

Its a long process but in the end its worth it.

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

It basically creates the schedule so hours aren't spent on our end creating it and if there is a conflict, its easy to fix.

  ### 29. Easy to use once you’re familiar with it.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Wilmer R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 05, 2024

**What do you like best about QGenda Advanced Scheduling for Providers?**

I like that I can customize displays in different tabs to what will work best for me.

**What do you dislike about QGenda Advanced Scheduling for Providers?**

There are some features that members of the group struggle with that are harder to work around when only on mobile.

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

It helps me keep all schedules in one place.

  ### 30. QGenda has greatly automated our robust staffing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ivy M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 29, 2024

**What do you like best about QGenda Advanced Scheduling for Providers?**

The Automation that we have been able to build.  Also that you can have your credentialing and scheduling all in one place for your providers

**What do you dislike about QGenda Advanced Scheduling for Providers?**

It is very complex to learn this system.

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

We need less employees due to all of the automation

  ### 31. Very helpful for maintaining our physician schedule and therefore physician happiness.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 29, 2024

**What do you like best about QGenda Advanced Scheduling for Providers?**

I really appreciate the amount of help that QGenda Administrators are willing to give while we are building out our schedules. The teams we work with are very helpful, insightful, and willing to help us improve our process.

**What do you dislike about QGenda Advanced Scheduling for Providers?**

Complexity is sometimes difficult, as well as the server outages that seem to occur at poor times.

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

QGenda is very effective at managing our large physician workforce and multiple sites, while ensuring fairness/equality in scheduling.

  ### 32. Qgenda Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 06, 2024

**What do you like best about QGenda Advanced Scheduling for Providers?**

It's really easy to navigate within the software. The customer support team is very friendly and willing to help. We you Qgenda on a dialy basis.

**What do you dislike about QGenda Advanced Scheduling for Providers?**

The only complaints I've received is how you have to do the swap function now.  Years ago, there was a swap butoon just like there's the request button to make you requests.

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

We haven't had any issues.

  ### 33. Powerful scheduling tool

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 07, 2024

**What do you like best about QGenda Advanced Scheduling for Providers?**

The ability to tie shift compensation to individual schedules

**What do you dislike about QGenda Advanced Scheduling for Providers?**

At times it's difficult to ensure the QGenda support team understands exactly what we need them to do on our behalf

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

A good portion of our provider compensation is processed thru QGenda

  ### 34. Practice Manager

**Rating:** 4.0/5.0 stars

**Reviewed by:** Vickie M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 29, 2024

**What do you like best about QGenda Advanced Scheduling for Providers?**

Ability to customized and makes scheduling efficient for the company.

**What do you dislike about QGenda Advanced Scheduling for Providers?**

What is helpful is when I have a questions about the features, I can search them easily for answers as well as calling the customer services.

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

Scheduling for 50 and more employees.

  ### 35. Software not sufficiently complex to handle our needs

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 27, 2023

**What do you like best about QGenda Advanced Scheduling for Providers?**

I like that it's a web based platorm that has an app as well.

**What do you dislike about QGenda Advanced Scheduling for Providers?**

the software isn't able to handle more complicated organizations that operates at various locations. the onboarding team was unrealistic about the limitations of their software.

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

Scheduling providers at multiple locations across multiple segments of the business. It's strugggling to handle the complexity that we would require at this juncture

  ### 36. Disappointing Experience

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 28, 2023

**What do you like best about QGenda Advanced Scheduling for Providers?**

There were no upsides or good qualities.

**What do you dislike about QGenda Advanced Scheduling for Providers?**

I'm quite dissatisfied that they promised that the software could do something it could not.

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

There was no solution to our problem

  ### 37. QGenda & our complex schedule

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amy G. | Practice Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 08, 2022

**What do you like best about QGenda Advanced Scheduling for Providers?**

QGenda has provided online schedule access to our physicians and advanced practitioners as well as all outside locations that need to know who is available to take care of patients in the 14 locations we serve.  It integrates with Outlook so calendars are synched and overlaps don't occur.  There is mobility, as well as a website that stays logged in so that end users can take advantage of looking at the schedule whenever needed.  We have a complex algorithm that assists with keeping our schedules fair amongst our providers. Reports are easy to run, save and use.

**What do you dislike about QGenda Advanced Scheduling for Providers?**

Changes in scheduling sometimes require assistance with a programmer to meet the complex algorithm, however the programmers are very knowledgeable and there are many self-service tools that may be referenced to update simple changes via self service.

**Recommendations to others considering QGenda Advanced Scheduling for Providers:**

We would highly recommend the use of QGenda, it has taken scheduling from a complex job to a much easier job as we have used it!

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

We had multiple challenges providing access to the schedule to many outside locations, this is very easily solved with QGenda.  We have realized a much more real-time true up of the schedule and run reports quarterly to check that everything remains equal across the many providers.

  ### 38. A great start for Lab Staff Scheduling needs, just needs some improvements!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Cretia R. | Automated Chemistry Technical Specialist Lead, Enterprise (> 1000 emp.)

**Reviewed Date:** February 01, 2022

**What do you like best about QGenda Advanced Scheduling for Providers?**

Visibility & messaging on our phones, 
auto-scheduling and prioritization of tasks, 
work pattern implementation and publishing, 
click/drag/copy/paste, 
categorizing and waitlisting options, 
color schemes, 
...there's honestly a lot to like!

**What do you dislike about QGenda Advanced Scheduling for Providers?**

-Needs group messaging build
-more intuitive naming of options,settings,functions so that Admin understand and not just Qgenda employees
-probably need to offer a platform specific for lab staff than for pathologists-- we're not "providers"
-"notes" on the App should be backlit or something colorful to ensure folks can see they have notation on their assignments

**Recommendations to others considering QGenda Advanced Scheduling for Providers:**

- Stop using excel spreadsheets for scheduling, this is WAY simpler and slicker.
- Ensure that the messaging and app will be OK for your needs.. if you need to send blast messages to large # of employees, then it is not fast or simple!

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

We are spending less time answering questions for staff on their schedule, making bench scheduling happen with fewer clicks and less typing, SUPER easy and slick to see any historical shceduling patterns for each staff member - this is FAST compared to our old spreadsheet method.

  ### 39. Exceptional Experience!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lori S. | Practice Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 28, 2022

**What do you like best about QGenda Advanced Scheduling for Providers?**

Customer service is outstanding - responsive and accurate.  We use the Schedule - Timecard - Compensation and it has streamlined the orgainzation in a very positive way.

**What do you dislike about QGenda Advanced Scheduling for Providers?**

There is not anything that I dislike at this time.  We are actually looking at the physician onboarding module and it seems very impressive.  Because the service, product and accuracy of the product has been so good, I would look at any product they produce in the future and consider it if it works for this medical practice.

**Recommendations to others considering QGenda Advanced Scheduling for Providers:**

Connect with me and I will give a personal review to you.  If you want a great and efficient scheduling tool and you want it to automatically connect with compensation, this is worth evaluating.

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

We no longer have the inefficient payroll process of the prior home grown system that we used to work with, in addition, the physician scheduling program we were using was sunsetting, so we needed to make a change.  Once we heard about the compensation program, we felt it was just a great connection for us.  We were tough clients with very high expectations and demanded the product work as promised.  We just completed our first year on the compensation program and I can tell you that my life has dramatically improved with this program.  The payroll errors have pretty much disappeared and I am able to manage the full process with ease.

  ### 40. Excellent Scheduling Template

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alisha S. | Faculty Support, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 28, 2022

**What do you like best about QGenda Advanced Scheduling for Providers?**

The cleanliness of the schedule and easy access to how to do different functions.

**What do you dislike about QGenda Advanced Scheduling for Providers?**

I do not like the fact that you can not request time off if the schedule has already been nade. I would like to see faculty being able to request time off even though the schedule is already made.

**Recommendations to others considering QGenda Advanced Scheduling for Providers:**

It is an easy scheduling tool and color coordination to help day to day and week to week along with month to month scheduling needs. It is easy to access for changes and perform edits. It is a great tool to request time off and for other staff to see what time frame someone is on vacation.

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

I am learning how to switch tasks and easily delete tasks in delele mode instead of 1 by 1. I am very productive with this function. Yes business performance has increased.

  ### 41. QGenda turned something impossible to something easy.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ryan W. | Lead Physician Assistant, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 08, 2022

**What do you like best about QGenda Advanced Scheduling for Providers?**

What I like most is how QGenda prevents me from making mistakes when I am making a schedule. I heavily rely on all the features QGenda has that helps double-check my work. 
The other thing I greatly appreciate is the customer support. I can get helpful, quick responses through their customer support team.

**What do you dislike about QGenda Advanced Scheduling for Providers?**

One thing I wish I could see is perhaps having two different schedules drafted. I have situations where having two drafted schedules would be helpful for me. We have to make a schedule, save it on Excel, and then start over in QGenda currently.

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

We are seeing less errors when we create a schedule. I don't have a problem having to recall the schedule because we forgot to fill a shift. We are also saving time by using the automation.

  ### 42. QGenda is an amazing tool and is supported by people who understand and know what they are doing.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tammie A. | F, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 10, 2022

**What do you like best about QGenda Advanced Scheduling for Providers?**

I love that I can call when I am unsuccessful at doing something and they always understand and are not only able to correct my errors but tell me exactly how to do it correctly the next time. It is amazing working with Stephan and everyone I have dealt with at QGenda.

**What do you dislike about QGenda Advanced Scheduling for Providers?**

I am no longer able to add providers directly.

**Recommendations to others considering QGenda Advanced Scheduling for Providers:**

The knowledge of the customer support people is amazing. I have yet to encounter anyone that was not fully aware of what I was talking about and how the issue could be solved. They are all fantastic and speedy too.

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

they know the inner workings. I am able to call them and say this is what i want QGenda to do. They say ok we can make that happen.

  ### 43. Main scheduler for large diagnostic radiology group

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carol H. | Chief Administrative Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 28, 2022

**What do you like best about QGenda Advanced Scheduling for Providers?**

I like the ability to build my own tasks and profiles to meet our needs without needing support for everything I do. I use all of the tools. I have compared this to Lightning Bolt and Amion, and it is clearly superior to both.

**What do you dislike about QGenda Advanced Scheduling for Providers?**

I would like more formats for reports and perhaps more customized reporting. I would like the stats to be part of the reports too. I would like to hit print, rather than export on stats.

**Recommendations to others considering QGenda Advanced Scheduling for Providers:**

Get things set up for automation quickly and don't be afraid to revise it.

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

We serve multiple facilities and are very subspecialized. QGenda helps me make sure that with the task view and the staff view that all of these seats are covered and have the right people in them.

  ### 44. Working with Keri Klaer from the beginning of setting up, training and maintenance has been great.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Christine L. | Executive Assistant to the Chair & Departmental Office Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 28, 2022

**What do you like best about QGenda Advanced Scheduling for Providers?**

Qgenda can be tailored to fit almost all of the Department's needs.  If the administrators are in need of a change, Qgenda almost always has a solution. I have only worked with Amion in the past and Amion is very archaic and does not provide close to the amount of detail and report running as Qgenda.

**What do you dislike about QGenda Advanced Scheduling for Providers?**

We have run into a limitation or two of Qgenda can do but would never stop us from wanting to use the system or recommend it.

**Recommendations to others considering QGenda Advanced Scheduling for Providers:**

You will not regret signing up with Qgenda.  System is user friendly and customer service is above average.

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

Qgenda provides the Department a way to schedule all physicians and CRNAs with transparency so all feel they are treated equally when it comes to their scheduled assignments.

  ### 45. Ease of use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Betsy O. | Executive Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 28, 2022

**What do you like best about QGenda Advanced Scheduling for Providers?**

Qgenda is very self explanatory.  Even if you make a mistake, they will be happy to help you reverse it.  I would highly recommend this platform for scheduling.

**What do you dislike about QGenda Advanced Scheduling for Providers?**

Qgenda can be a little cumberson when putting in a schedule initially.  I am not sure how you could do it but if there is a way to copy and paste.  I do like that you can do shifts over extended days but some things can just be combursome to delete or add.

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

Qgenda can be shared to many people even if they don't have access to change things.  They can see what our physicians are working with ease.  It also gives access to phone numbers/emails etc without needing to send many emails back and forth to differenct contacts.

  ### 46. User friendly and great support from Qgenda!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cathy J. | Sr. Administrative Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 28, 2022

**What do you like best about QGenda Advanced Scheduling for Providers?**

I like the user-friendliness of Qgenda.  I am able to move tasks around with ease and change the schedule to my needs.  I like being able to color code each task so that others can find and understand easily.

**What do you dislike about QGenda Advanced Scheduling for Providers?**

The only dislike is the schedule creating tool.  It is not as clear as i would like, but I am able to call if I have questions quickly.

**Recommendations to others considering QGenda Advanced Scheduling for Providers:**

You should give it a try.  It is very user-friendly and easy to learn.

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

We are able to communicate the schedule more efficiently with the physicians and staff.  We don't have to spend alot of time texting or emailing schedules anymore, I just copy the schedule and send each week!  Makes it easier and I can be more productive.

  ### 47. This software is very user friendly for staff and management.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Travis C. | Main OR Clinical Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 28, 2022

**What do you like best about QGenda Advanced Scheduling for Providers?**

being albe to use the software with minimal support required by Qgenda is very helpful. Support from the company is avaialble. Wish it was more responsive when help is needed.

**What do you dislike about QGenda Advanced Scheduling for Providers?**

Support could be more responsive when there are needs. Some added software tools would be nice to have without the additional cost needed for these tools. One item that falls into this category is being able to use the software for tracking of staff hours.

**Recommendations to others considering QGenda Advanced Scheduling for Providers:**

very useful tool for managing staff schedules and also for being able to send mass communications.

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

staffing scheduling, staffing shortages, ease of access to staff schedules, staff communication, schedule visibility to all parties needing access to the schedule.

  ### 48. Schedule  life saver!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 28, 2022

**What do you like best about QGenda Advanced Scheduling for Providers?**

I love that I can see whatever I want.  I can change the views to see by staff, or tasks, by calendar view, or by a grid.  I can create specific groups for specialty clinics or groups of people who perform the same procedures.  There are endless ways I can customize the views specific to my program.  It is so easy to see holes in the schedules now.

I also love seeing everything a provider is doing that day or that week.  I can create tasks specific to my program.  I can put conferences, specialty clinics, trips, vacations, notes for ending clinics early or covering for another provider.  I can color-code each task to make it easier to see as well.

**What do you dislike about QGenda Advanced Scheduling for Providers?**

I wish there were a search option when adding a task instead of searching from a list.   So far, this is the only thing on my list QGenda hasn't been able to fix.

**Recommendations to others considering QGenda Advanced Scheduling for Providers:**

I would absolutely recommend this product.

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

I am now able to see holes in my schedule more quickly.  Having the program create my clinic schedules saves me a tremendous amount of time.  The website where everyone can view my schedules in real-time has been excellent.  I get fewer phone calls about schedules now that people have access to that.  The QGenda schedule is very easy to read as well so residents can access it on their phones and know exactly where they are supposed to be.

  ### 49. Qgenda is a lifesaver!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 28, 2022

**What do you like best about QGenda Advanced Scheduling for Providers?**

Qgenda has been a game-changer for our office.  It has created a seamless workflow between providers and administrative staff to easily document the days that a provider has requested off.  It allows us to show them documentation of the request if ever there is a question.  It also holds them accountable for finding call coverage before requesting the time off.

**What do you dislike about QGenda Advanced Scheduling for Providers?**

Qgenda has been amazing and there really isn't anything aspect of it that we don't love.  We have struggled occasionally with extending the schedule as our office has frequent changes (our fault, not Qgenda's) but our account representative is always there to help!

**Recommendations to others considering QGenda Advanced Scheduling for Providers:**

Qgenda is a life saver!

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

Managing the PTO request and call swap request from 12 providers.  Making sure that this information is clearly documented so that we can enter the information into our EMR.  It also ensures that call coverage has been taken care prior to the provider requesting the time off.  Often times before this, it would fall on the practice manager to make sure this was taken care of.  With Qgenda we have been able to hold providers accountable for their PTO request and their call swaps. Qgenda also ensures that providers are not using more time than what they are allowed.  We have had less errors since starting with Qgenda.  It has truly been a game-changer for our office!

  ### 50. Qgenda it is a great tool that has allowed our Team to focus in what matter most, our patients.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Andrea G. | Manager, Business Operations, Enterprise (> 1000 emp.)

**Reviewed Date:** January 28, 2022

**What do you like best about QGenda Advanced Scheduling for Providers?**

Qgenda is easy to understand, we are all informed about any changes right away, and most importantly, we know where everybody should be and how many Attendings, CRNAs, ARNPs, etc., can work each day.

**What do you dislike about QGenda Advanced Scheduling for Providers?**

I have been working with Qgenda for the past six years, and I have not found anything I dislike.  Every year the Qgenda Team makes the necessary upgrades to make our lives easier.

**What problems is QGenda Advanced Scheduling for Providers solving and how is that benefiting you?**

We are a big group with a few satellites locations.  Attendings and CRNAs rotate among our sites, and Qgenda manages our Teams for us.  All we do is enter the information, and Qgenda does the rest.


## QGenda Advanced Scheduling for Providers Discussions
  - [Who uses QGenda?](https://www.g2.com/discussions/who-uses-qgenda) - 1 comment
  - [Is QGenda free?](https://www.g2.com/discussions/is-qgenda-free) - 2 comments
  - [What does QGenda do?](https://www.g2.com/discussions/what-does-qgenda-do) - 2 comments

- [View QGenda Advanced Scheduling for Providers pricing details and edition comparison](https://www.g2.com/products/qgenda-advanced-scheduling-for-providers/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-05+18%3A08%3A59+-0500&secure%5Bsession_id%5D=a4919ed9-0eab-4959-a287-34812e1d0f29&secure%5Btoken%5D=9c76c4a625c323868f579f801c4e1daf73e2d11f059ea40ac56264d2935862e5&format=llm_user)

## QGenda Advanced Scheduling for Providers Features
**Workflow Automation**
- Contract Management - Health Care Credentialing
- Workflow Management - Health Care Credentialing
- Database Management - Health Care Credentialing
- User Authorization - Health Care Credentialing

**Operations**
- Automated Scheduling
- Absence Management
- Mobile Access
- Resource Management

**Data Management**
- Data Warehouse
- Data Analysis
- Data Capture
- Data Integration
- Integration with Wearable Devices
- Interoperability
- Security and Privacy Controls
- Data Querying

**Operations**
- Personnel Management
- Talent Management
- Regulation and Compliance
- Metrics and Reporting
- Third-Party Integrations

**Compliance**
- Facility Management - Health Care Credentialing
- Facility Compliance Management - Health Care Credentialing
- Industry Compliance Management - Health Care Credentialing

**Administrative**
- Employee Work Status
- Days-Off Approval
- Time Tracking
- Staffing Data
- Mass Notifications

**Analytic Tools - Healthcare Analytics**
- Data Visualization
- Cost Analysis
- Real-Time Analysis
- Predictive Analytics
- Patient Risk Scoring
- Natural Language Processing (NLP)

**Verification**
- Provider Database Collection - Health Care Credentialing
- Privileging - Health Care Credentialing
- Commitee Review - Health Care Credentialing

**Document Management**
- Credentialing e-Documentation - Health Care Credentialing
- Document Database - Health Care Credentialing
- Information Audit - Health Care Credentialing

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